Purpose of the Job: The Spare In-Charge is responsible for overseeing the inventory management, procurement, and distribution of spare parts. This role ensures the availability of necessary spare parts to support maintenance and repair operations, maintaining optimal stock levels, and coordinating with suppliers and service teams to achieve efficiency and customer satisfaction. Duties & Responsibilities · Monitor and manage spare parts inventory to ensure adequate stock levels. · Implement inventory control procedures to minimize stock outs and excess inventory. · Conduct regular inventory audits and reconcile discrepancies. · Place orders and ensure timely delivery of spare parts. · Assist service teams in identifying the correct parts for repairs and maintenance. · Address and resolve customer inquiries and complaints related to spare parts. · Maintain accurate records of inventory levels, orders, deliveries, and returns. · Use inventory management software to track and report on key metrics. · Implement safety protocols for the storage and handling of spare parts. · Ensure parts are billed as per requirement. Specialized Knowledge & Skills · Strong organizational and problem-solving skills. · Excellent communication and negotiation abilities. · Proficiency in using inventory management software and Microsoft Office Suite. · Ability to work independently and as part of a team. · Attention to detail and a strong analytical mind set. Qualification · Graduation/Diploma/ Experience · Minimum of 1-3 years of experience in inventory management, procurement, or supply chain management, in the automotive industry. · Experience with inventory management software and ERP systems. Job Types: Full-time, Permanent, Fresher Pay: ₹14,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Weekend availability Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Required Competencies: Strong knowledge of automobile accessories and their applications. Excellent organizational and inventory management skills. Proficiency in sales techniques and customer relationship management. Ability to collaborate effectively across departments. Analytical mindset for demand forecasting and sales planning. inventory Management: Ensure optimal stock levels for a variety of automobile accessories. Conduct regular audits to maintain inventory accuracy. Coordinate with suppliers for timely replenishment of fast-moving items. Sales Strategy Implementation: Collaborate with the sales team to upsell accessories during vehicle purchases. Train the service team to cross-sell accessories to customers. Customer Relationship Management: Offer personalized accessory recommendations to customers based on their preferences and vehicle type. Handle customer inquiries and resolve complaints regarding accessories. Ensure prompt delivery of ordered accessories. Collaboration with Service Department: Coordinate with the service team to promote accessories during vehicle servicing. Ensure smooth installation of accessories for customers. Monitor feedback on accessory quality and installation process. Market Analysis: Stay updated on industry trends and new accessory products. Analyze competitor strategies for accessory sales. Recommend new accessories for stocking based on market demand. Revenue Tracking: Monitor accessory sales performance. Set monthly sales targets in coordination with the management. Identify high-margin accessories and focus on their promotion. Supplier Coordination: Build and maintain relationships with accessory vendors. Ensure quality checks for all procured accessories Compliance and Standards: Ensure all accessories meet company and industry safety standards. Adhere to company policies regarding pricing and promotions. Operational Efficiency: Implement efficient systems for accessory display and billing. Use software tools for inventory management and sales tracking. Minimize delays in accessory installation to enhance customer experience Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹17,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Weekend availability Supplemental Pay: Performance bonus Yearly bonus Experience: total work: 1 year (Preferred) Work Location: In person
Purpose of the Job: The Spare In-Charge is responsible for overseeing the inventory management, procurement, and distribution of spare parts. This role ensures the availability of necessary spare parts to support maintenance and repair operations, maintaining optimal stock levels, and coordinating with suppliers and service teams to achieve efficiency and customer satisfaction. Duties & Responsibilities · Monitor and manage spare parts inventory to ensure adequate stock levels. · Implement inventory control procedures to minimize stock outs and excess inventory. · Conduct regular inventory audits and reconcile discrepancies. · Place orders and ensure timely delivery of spare parts. · Assist service teams in identifying the correct parts for repairs and maintenance. · Address and resolve customer inquiries and complaints related to spare parts. · Maintain accurate records of inventory levels, orders, deliveries, and returns. · Use inventory management software to track and report on key metrics. · Implement safety protocols for the storage and handling of spare parts. · Ensure parts are billed as per requirement. Specialized Knowledge & Skills · Strong organizational and problem-solving skills. · Excellent communication and negotiation abilities. · Proficiency in using inventory management software and Microsoft Office Suite. · Ability to work independently and as part of a team. · Attention to detail and a strong analytical mind set. Qualification · Graduation/Diploma/ Experience · Minimum of 1-3 years of experience in inventory management, procurement, or supply chain management, in the automotive industry. · Experience with inventory management software and ERP systems. Job Types: Full-time, Permanent, Fresher Pay: ₹14,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Weekend availability Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Duties & Responsibilities Ensuring all the listed jobs are completed in time as per the schedule board Usage of proper tools & equipment as per Ather Standard Procedure. Ensure all the checkpoints for vehicle repair and process / standard job flow Conduct extensive diagnostic procedures to determine the sources of customers’ problems and provide accurate repair recommendations Attend Ather scheduled training (At HO location) for continuous skill and knowledge enhancement. RESPONSIBILITIES Informing floor supervisor for any additional jobs observed Ensuring Safety standards and 5S in the workshop All Tools / Equipment are maintained and in working condition Maintaining basic hygiene Use testing equipment to ensure that repairs and maintenance are effective Specialized Knowledge& Skills The person should be patient, organized, team-oriented and have the ability to work for long hours in adverse conditions. They should be keen observers and have an eye for detail and quality. Passions/ Interests: Passionate about motorcycling, owns/ rides one himself Qualification Graduation/Diploma/ Experience 2-3years’ experience in automobile industry Reporting to Service Manager Job Types: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person
Primary Roles Assist walk-in customers at Ather Retail Space and ensure best customer experience. Demystify the Ather 450 X scooters, charging solutions and the ownership model by giving detailed product demos and test-rides. Interact with customers to help guide them in their vehicle purchase, asking questions and providing relevant solutions/ answers and walk them through the whole process, from pre-order/ booking to delivery. Support dealer revenue objectives by ensuring that monthly sales targets are met. Ensure a seamless delivery experience to Ather customers. Perform high-quality, professional and knowledgeable presentation and demonstration of Ather vehicles. Executing marketing events to drive more sales while maintaining superior customer experience. Responsibilities Assist walk-in customers to help guide them in their vehicle purchase, while asking the right questions and listening carefully to ensure best customer experience. Explain the ownership models in detail and act as a consultant to help the customer make the right buying decision. Proactively consult and guide customers to the appropriate next step in the sales process, test ride, vehicle pre-order, finance and lease options, delivery and handover to service. Promote any Ather merchandise and accessories available for customer purchase, explain in detail product features and benefits. Use outstanding communication and listening skills to ensure payment options meet your customers’ expectations; close the deal. Help transition customers to our Service departments to support their ownership experience, selling the quality and convenience of service repairs and/or aftermarket parts and accessories available in the service departments. Assist in maintenance of inventory display to keep the customer experience as smooth as possible. Ensure time management, opening/ closing SOP's are followed at Ather Experience Centre. Deliver vehicles to customers, ensuring that the customer understands the vehicle’s operating features, warranty, and paperwork. Specialized Knowledge & Skills Graduate in Science/Engineering would be ideal but we are happy to overlook this if you are confident in your know-how of technology. Need to be an automobile/tech enthusiast, and have the passion to learn more about automobiles and what’s happening in the automotive/tech world. Must have a valid Two-wheeler license. Good communication skills in English (verbal) is a base requirement and any other regional language will be a definite plus. Knowing the local language is a plus. And most importantly, you need to have a way with people - charm and enthusiasm will take you a long way in this role. Qualification Graduation Experience Fresher’s and Graduates with 1 - 3 years’ experience in automotive/ tech retail Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person
Duties & Responsibilities Ensuring all the listed jobs are completed in time as per the schedule board Usage of proper tools & equipment as per Ather Standard Procedure. Ensure all the checkpoints for vehicle repair and process / standard job flow Conduct extensive diagnostic procedures to determine the sources of customers’ problems and provide accurate repair recommendations Attend Ather scheduled training (At HO location) for continuous skill and knowledge enhancement. RESPONSIBILITIES Informing floor supervisor for any additional jobs observed Ensuring Safety standards and 5S in the workshop All Tools / Equipment are maintained and in working condition Maintaining basic hygiene Use testing equipment to ensure that repairs and maintenance are effective Specialized Knowledge& Skills The person should be patient, organized, team-oriented and have the ability to work for long hours in adverse conditions. They should be keen observers and have an eye for detail and quality. Passions/ Interests: Passionate about motorcycling, owns/ rides one himself Qualification Graduation/Diploma/ Experience 2-3years’ experience in automobile industry Reporting to Service Manager Job Types: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person
Primary Roles Assist walk-in customers at Ather Retail Space and ensure best customer experience. Demystify the Ather 450 X scooters, charging solutions and the ownership model by giving detailed product demos and test-rides. Interact with customers to help guide them in their vehicle purchase, asking questions and providing relevant solutions/ answers and walk them through the whole process, from pre-order/ booking to delivery. Support dealer revenue objectives by ensuring that monthly sales targets are met. Ensure a seamless delivery experience to Ather customers. Perform high-quality, professional and knowledgeable presentation and demonstration of Ather vehicles. Executing marketing events to drive more sales while maintaining superior customer experience. Responsibilities Assist walk-in customers to help guide them in their vehicle purchase, while asking the right questions and listening carefully to ensure best customer experience. Explain the ownership models in detail and act as a consultant to help the customer make the right buying decision. Proactively consult and guide customers to the appropriate next step in the sales process, test ride, vehicle pre-order, finance and lease options, delivery and handover to service. Promote any Ather merchandise and accessories available for customer purchase, explain in detail product features and benefits. Use outstanding communication and listening skills to ensure payment options meet your customers’ expectations; close the deal. Help transition customers to our Service departments to support their ownership experience, selling the quality and convenience of service repairs and/or aftermarket parts and accessories available in the service departments. Assist in maintenance of inventory display to keep the customer experience as smooth as possible. Ensure time management, opening/ closing SOP's are followed at Ather Experience Centre. Deliver vehicles to customers, ensuring that the customer understands the vehicle’s operating features, warranty, and paperwork. Specialized Knowledge & Skills Graduate in Science/Engineering would be ideal but we are happy to overlook this if you are confident in your know-how of technology. Need to be an automobile/tech enthusiast, and have the passion to learn more about automobiles and what’s happening in the automotive/tech world. Must have a valid Two-wheeler license. Good communication skills in English (verbal) is a base requirement and any other regional language will be a definite plus. Knowing the local language is a plus. And most importantly, you need to have a way with people - charm and enthusiasm will take you a long way in this role. Qualification Graduation Experience Fresher’s and Graduates with 1 - 3 years’ experience in automotive/ tech retail Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person
Duties & Responsibilities Ensure all stocks transactions (receipts, counting, transfer and reconciliations) are accurately captured in the system. Drive all beginning of day preparations. Ensuring all reps are ready to truck out. Ensure stock reports are printed daily and reconciled with the relevant. Execute all new software implementations as per the requirement of our organization Prepare Documentation of the Requirements of clients after doing the system study. Work with Sales team for preparing and conducting technical software demo. Support the Sales Team during system study as well as preparation of technical demo Provide Technical & Functional Support to new as well as existing customers Specialized Knowledge & Skills Excellent written and verbal communication skills Know about Dealership Management System / CRM Tools Know Ms-Office Tools Like Outlook / MS-Word / MS-Excel / Power Point Know About Sql Query Qualification Graduation/Diploma Experience 1-3years’ experience in automobile industry Reporting to Sales Manager Job Types: Full-time, Permanent Pay: ₹14,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Paid sick time Paid time off Provident Fund Experience: total work: 1 year (Preferred) Work Location: In person
Duties & Responsibilities Ensure all stocks transactions (receipts, counting, transfer and reconciliations) are accurately captured in the system. Drive all beginning of day preparations. Ensuring all reps are ready to truck out. Ensure stock reports are printed daily and reconciled with the relevant. Execute all new software implementations as per the requirement of our organization Prepare Documentation of the Requirements of clients after doing the system study. Work with Sales team for preparing and conducting technical software demo. Support the Sales Team during system study as well as preparation of technical demo Provide Technical & Functional Support to new as well as existing customers Specialized Knowledge & Skills Excellent written and verbal communication skills Know about Dealership Management System / CRM Tools Know Ms-Office Tools Like Outlook / MS-Word / MS-Excel / Power Point Know About Sql Query Qualification Graduation/Diploma Experience 1-3years’ experience in automobile industry Reporting to Sales Manager Job Types: Full-time, Permanent Pay: ₹14,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Paid sick time Paid time off Provident Fund Experience: total work: 1 year (Preferred) Work Location: In person
Duties & Responsibilities Receiving walk in vehicles / Booking vehicles Understand customer’s service need and preparing Job cards as per standard Take trials of the bike to understand customer concerns / complaints better or to diagnose the cause of the problem Look for opportunity to sell any value added products (Subscription/AMC etc.) available Coordinate with Floor Supervisor to ensure vehicle readiness as per commitment. Inform customer on vehicle readiness, jobs carried out and final cost Explain the job done through failed parts & offer test ride if required Check and ensure all customer concerns are resolved before delivery. RESPONSIBILITIES Intimate repair cost and time and take customer’s approval. Inform on pending jobs (if so) or future jobs to be carried out on the vehicle Hand over and collect the instant feedback form from the customer Inform next service due date and Kms, put stickers on the vehicle Seeing off the customer after giving gate pass. Specialized Knowledge& Skills Diploma required Extensive knowledge of automotive industry and parts Excellent communication and organizational skills Ability to communicate equally well with mechanics, customers and senior management Familiarity with R.O. Writer preferred, but not required Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person
ob Position: Service Manager Purpose of the Job: This position will manage and lead a team of people in allocating workload and managing the day to day operations in the workshop. It requires the job holder to co-ordinate resources and liaise with internal and external key contacts to ensure work is delivered on time and to a quality standard. Duties & Responsibilities Answer all calls that come to Ather Retail Space - provide guidance and information over the phone to help them to Service their Ather electric scooter. Initial meet and greet- welcome customers who enter Ather Retail Space offer assistance and guide them to a Service Advisor if required. RESPONSIBILITIES Intimate repair cost and time and take customer’s approval. Inform on pending jobs (if so) or future jobs to be carried out on the vehicle Hand over and collect the instant feedback form from the customer Inform next service due date and Kms, put stickers on the vehicle Seeing off the customer after giving gate pass Specialized Knowledge & Skills Graduate with experience in automobile dealership operations Strong interpersonal skills Ability to work with people at various levels from shop floor to senior management Can look beyond the initial customer enquiry and identify other business opportunities. Qualification Graduation/Diploma/ Experience 3-5years’ experience in managing Workshop. Job Type: Full-time Pay: From ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person
Duties & Responsibilities Receiving walk in vehicles / Booking vehicles Understand customer’s service need and preparing Job cards as per standard Take trials of the bike to understand customer concerns / complaints better or to diagnose the cause of the problem Look for opportunity to sell any value added products (Subscription/AMC etc.) available Coordinate with Floor Supervisor to ensure vehicle readiness as per commitment. Inform customer on vehicle readiness, jobs carried out and final cost Explain the job done through failed parts & offer test ride if required Check and ensure all customer concerns are resolved before delivery. RESPONSIBILITIES Intimate repair cost and time and take customer’s approval. Inform on pending jobs (if so) or future jobs to be carried out on the vehicle Hand over and collect the instant feedback form from the customer Inform next service due date and Kms, put stickers on the vehicle Seeing off the customer after giving gate pass. Specialized Knowledge& Skills Diploma required Extensive knowledge of automotive industry and parts Excellent communication and organizational skills Ability to communicate equally well with mechanics, customers and senior management Familiarity with R.O. Writer preferred, but not required Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person
Purpose of the Job: Manage the day to day operations of Ather experience centre Drive sales at the dealership using the experience centre as a tool Ensure the experience center is a best-in-class facility and have all the tools to tell both the story of the brand, products and solutions Duties & Responsibilities Driving the product specialists and sales team to ensure dealer business objectives are met while ensuring superior customer experience with focus Ensuring the team follows SOPs related to product demo, test-ride, SW usage and tasks to ensure good process hygiene Manage any escalations at Ather Experience center to ensure a smooth customer experience Collate product and experience feedback to ensure a clear communication bridge between Ather and dealership Act as the company experience ambassador for all visitors to the centre, providing tours to show, tell and sell company solutions. Provide tours for special guests of leadership team Ensure a solid sales follow-up mechanism for sales queries and FAME related claim management at the Experience Centre Oversee facility upgrades and enhancements to keep the experience center current with the latest company product innovations Follow up on new project opportunities that have been generated by the center Work closely with the leaders of all the centers sales and marketing teams to implement standardized process how to capture and report on the impact the centers have on the market and business Ownership of dealership inventory Manage the budget for the Ather experience center Manage any vendor staff stationed at EC, finance, insurance, housekeeping etc Manage execution of all Marketing activities from both the company and the dealers end Specialized Knowledge & Skills Post Graduate with proven track record in business development and sales Must be highly organized and detail oriented with a demonstrated ability to work towards achieving set dealership sales/ revenue targets Proven track record in marketing communications and or/sales role in a retail and/or showroom environment Excellent presentation and communication skills Qualification Graduation/Diploma/Post Graduate Experience 3-5 years’ experience in managing sales Job Type: Full-time Pay: ₹30,000.00 - ₹45,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person