588 Service Industry Jobs - Page 15

Primary Duties & Responsibilities Complete Daily Quality checks as per the process requirement and meet the monthly sampling numbers for voice and non-voice processes. Document quality scores, and specific observations/ feedback/ comments in the monitoring form. Provides on time Feedback to the agents for the errors identified Complete RCA for all the errors identified. Create Error analysis/RCA Report within the defined timeline. Ensure the QA process adheres to ISO guidelines. Identify the improvement areas for staff and share it with the Assistant Manager Quality Attend all the development and quality trainings that are identified for Quality Analyst/ Lead Quality Analyst Proficiency in M...

Execute the recruitment strategy as part of the TA team by prospecting and sourcing talent across levels with an objective to meet the manpower requirements of Group / Divisions both in UAE, MGN and other overseas locations. A professional or relevant post graduate management qualification is essential. At least 8-10 years of relevant experience in Recruitment & Human Resources at both operational and strategic level. Strong understanding and knowledge of digital and technology and it s impact on the recruitment domain. Strong interpersonal skills. Strong leadership skills. High level of analytical ability. Knowledge of banking business/financial services industry is a distinct advantage. Hi...

We are seeking an enthusiastic and detail-oriented Sales Coordinator to join our dynamic team in Novotel Visakhapatnam Varun Beach. As a Sales Coordinator, you will play a crucial role in supporting our sales team and ensuring smooth operations in our fast-paced business environment. This position offers an exciting opportunity to contribute to the growth of our organization while developing your skills in sales coordination and customer service. Coordinate and execute sales activities, including preparing and distributing sales reports, contracts, and other documentation Maintain and update customer databases, ensuring accurate and up-to-date information Assist in generating leads, prospect...

Graphic Design Conceptualize, design, and create high-quality visual content for various marketing and communication channels, including print and digital. Develop graphics, layouts, and illustrations for: Social media posts and campaigns Email marketing and newsletters Hotel brochures, flyers, posters, banners, and advertisements Website content, landing pages, and digital banners Event collateral, presentations, and signage Ensure brand guidelines are consistently applied across all design outputs. Manage and maintain an organized archive of design assets, templates, and project files. Stay updated with design trends and tools to produce innovative and engaging content. Marketing & Communi...

Job Description - Responsible for engaging the sales team for generating pipeline in the specified region through connects to address current fiscal and next fiscal pipeline needs in concert with LOB-s - Work with AM-s in existing accounts to present best practices/ case studies from other engagements to ensure participation in planned RFP-s and gain entry into other planned opportunities where we do not have a presence - Support Event participation along with Principals to generate net new demand and Market positioning. Work closely with Marketing team in this initiative - Manage entire RFI/ RFP Pursuit Lifecycle across the following: o Coordinating Bid Strategy discussions with Operations ...

Job Description Maintain Customer focus at all times and respond to customers enquiries /orders/complaints (through e-mails, phone and fax) using the best Practice guidelines. Answer all calls/mails/fax received at the Desk. Work within agreed service levels, striving to exceed customer expectations. Take ownership of queries and proactively follow through to resolution. Ensure all customers queries are investigated and resolved; escalate issues if appropriate, to the Team Leader. Is able to effectively use automated information systems. Maintain professional working relationship with internal and external customers, and colleagues. Adhere to agreed standards of quality and productivity and ...

We are a dynamic product based company committed to delivering groundbreaking solutions to our global customer base. We are looking for an enthusiastic and dedicated Customer Success Associate to join our team and be part of our journey to success Responsibilities and Duties Assisting customers in getting started with our suite of software-based products, understanding their needs, and helping them utilize our products to the maximum extent. Demonstrating an eagerness to learn new technologies and leverage this knowledge to suggest better solutions to customers, enhancing their product experience. Providing exceptional after-sales support through remote troubleshooting, chat assistance, and ...

What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose This role is responsible for Review of Internal proce...

Are you passionate about assisting in the management of health, safety, environmental, and quality-related aspects within a company? If your response is a resounding yes, then we are hunting for you. As an HSEQ Executive at SmartQ, your primary goal will be to assist and support significantly in the management of health, safety, environmental, and quality-related aspects within a company. In addition, developing & updating HSEQ-related training materials and imparted training to the site staff, and maintained a stipulated Training Calendar , among many other tasks. If you are a dynamic, results-oriented manager with a proven track record in steering MNCs toward unprecedented success, we invi...

About Rentokil PCI Our family of businesses: Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies. GENERAL DUTIES & RESPONSIBILITIES OE shall be owner of his / her service area in terms of all ope...

We are looking for an experienced and service-oriented Front Office Executive to manage our reception and front desk operations. The ideal candidate should be able to multitask efficiently, maintain a warm and welcoming environment for visitors, and handle administrative tasks with precision. Key Responsibilities Manage the reception area, ensuring a welcoming environment for students, parents, and other visitors. Answer and direct incoming calls following professional telephone etiquette. Handle all front desk activities including scheduling appointments and managing visitor inquiries. Maintain and update client records and other front office documentation. Assist with basic administrative ...

About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s ...

About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s ...

Are you ready to take charge of our global client acquisition efforts through proactive outreach and expert consulting? Join us as a Consultant- Business Development at Quantazone, where youll play a pivotal role in expanding our global presence, securing new clients, and driving revenue generation in the service industry. Key Responsibilities: Conduct market research to identify and collect information on potential clients. Implement diverse outbound lead generation strategies, including cold calling, email outreach, and LinkedIn prospecting, to connect with B2B clients. Schedule appointments with prospective clients and handle meetings effectively. Drive the sales process by communicating ...

About Medhavi Skills University Medhavi Skills University (MSU) is a government-notified private skills university established under a State Act in Sikkim, dedicated to promoting quality skill education and entrepreneurship integrated with higher education. As a pioneering institution in the convergence of the skilling ecosystem with higher education, MSU aligns with the National Education Policy, 2020 (NEP 2020). Recognized by the UGC and established in 2021, MSU collaborates with industries and Skill Development Institutes to offer work-integrated courses, embedding on-the-job internships and training within the curriculum. MSU is a recognized Awarding Body under the National Council for V...

If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of DBS Senior Control Tester. ...

5-8 years of overall experience in service industry with minimum 3 years in people management customer service Purpose of Role: Ensure smooth claims processing for customers. Manage a team of helpdesk personnel including implants, semi-implants, account management and document pickup team. Roles and Responsibilities: Ensure team members are visiting the customers place as per the schedule Monitor the team members activity in terms of volumes (documents collected) Review the queries received from the customer and the responses from the team members Help team members in resolving escalations from customers Review the reports sent by the team members and take necessary actions (issues with resp...

Role & responsibilities 1. Shall be responsible for planning and execution in establishing a Software Industry at Bangalore. 2. Responsible to build new customer relationships, identifying business opportunities, negotiates and closes business deals. 3. Will be responsible to promote IT Services to companies in India and Overseas Market. 4. Reviewing progress and identifying opportunities to develop business. 5. Responsible for generating new business relationship. 6. Assist in Agile implementation of Policy Administration system and Underwriting System. 7. Responsible to improve an organizations market position and achieve financial growth. 8. Develops specific plans to ensure revenue growt...

Some careers have more impact than others. We are currently seeking an experienced professional to join our team in the role of Assistant Vice President - Stress Testing Scenario Analysis Business: Finance Function Principal responsibilities Forecasting macroeconomic/climate risk scenarios using quantitative techniques and analytical tools. Lead the development of structural economic models and quantitative analysis tools. Address technically challenging regulatory and senior HSBC stakeholder s requests including macroeconomic challenges using advanced quantitative techniques. Responsible for end-to-end execution of the process i.e. identifying issues, proposing solutions, implementation & p...

Date Posted: 2025-06-11 Country: India Location: MK Towers, #27, Longford Road, Shanti Nagar,Bangalore - 560 027, India Position : Executive NE Sales Location : Bengaluru Job Description: Knowing, developing, and maintaining the elevator market : Developing and increasing customer database in Designated area by Market Survey & Intelligence. Market Survey Meeting customers to assess their requirements. Forecasting and target Achieving. Identifying and maintaining rapport with key persons in major customer organization. Generating enquires to finalization of orders: Generation and attending new inquiries and Preparing suitable Techno Commercial Quotation and negotiation data sheet. Preparing a...

Company: Mercer Description: The candidate in this role will be responsible for performing Analysis, configuration, unit testing & peer review of different phases of client implementation life cycle on ongoing basis. Expertise in Software Testing Life Cycle (STLC) and Defect Life Cycle Interprets requirements to create/update system specification documents Adept at Verification and Validation activities for the software testing. Excellent knowledge of Web Testing and Database Testing Good understanding of implementation process and process model. Fair Knowledge of Workflow and Test Management tools like JIRA/ADO Break pointing of medium complexity requirements to create a test plan and subse...

Excellent Job Opportunity | Japanese MNC | Sales Position | Gurgaon About the Company A Japanese company, operates within the real estate and business services sector . It specializes in property brokerage, leasing, and relocation support, primarily catering to expatriates and corporate clients. Role -Sales (Japanese Speaker) Location - G urgaon Experience: At least 1+ years work experience in sales (Service Background) Necessary Skill / Experience Understanding Japanese culture Hospitality mind Service industry background such as hotels, restaurants, Japanese house rental service, travel agents, and customer centers Japanese skill N3 or above Good communications skills communication Job Res...

As Voice and Accent trainer, you will analyze data and perform a thorough root cause analysis and drive continuous improvement in the team along with skill assessment process. You enhance the competencies of individual employees by designing and conducting training programs that will boost employee’s workplace performance in alliance with company’s core values. Auditing calls of the agents of the account aligned, using the pre-defined grading sheet Manage daily, weekly and monthly reports with the partners and share regular feedback with the agents Identify areas of opportunity and develop action plans and understand data while performing detailed problem analysis Ability to collaborate acro...

Deliver the global Purchasing Support Group services with an excellent manner. Receiving agreement request from the clients, review the request, selecting the approved format for the agreement, initiating the agreement with supplier. Coordinate with Buyers, Suppliers, and other Stakeholders to get necessary information for agreement execution. Able to understand and derive evolving data elements from Contracts, Changes in Agreements based on Authority Guideline. Negotiating with the supplier based on Approved Authority Guidelines. Able to understand scope of work and facilitate subsequent discussion accordingly. A. Manage agreement workload and actively follows-up on outstanding items and ap...

GENERAL DUTIES & RESPONSIBILITIES Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department. Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries. Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems. When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to ...