We are seeking an experienced Technical Support Manager for CRM Implementation to work closely with the internal core software development team as well as different team members and successfully complete the CRM & Automation implementation as per the customer requirements, ensuring high levels of customer satisfaction. The role involves managing and mentoring the Customer Success team, supporting them in their roles, and overseeing their performance. Key Responsibilities: Identifying customers' requirements and onboarding customers with our no code software. Integration with 3rd party software using our no code API & Webhook builders Troubleshooting the logically issues in the software products and educate the customers on proper usage of different features. Frequently conducting webinars, training, creating blogs, case studies, use cases and ensures customers are happy with the software products. Develop and sustain strong customer relationships to enhance satisfaction. Increase the product usage ratio by educating the customers about different possibilities and values the product can add to their business Lead and guide the Customer Success team, providing support and overseeing their work. Conduct regular business reviews to gauge customer satisfaction, identify opportunities, and address concerns related to various SaaS product lines. Provided technical support and guidance on software features and functionalities. Collect and analyze customer feedback to drive product development and improvements. Identify and pursue upselling and cross-selling opportunities to expand customer relationships. Collaborate with internal teams including sales, marketing, product development, and customer support to ensure a seamless customer experience. Minimise the Churn ratio by providing high-quality customer support and experience Skills and Qualifications: Bachelors degree in IT, Computer Science. Strong logical reasoning skills with the attitude to get this done Basic understanding of any programming language Strong background in software project management. Effective people management and leadership skills. Excellent communication, negotiation, and presentation skills. Familiarity with customer success methodologies and SaaS industry trends. Proficiency in CRM and data analysis tools for customer tracking and reporting. Ability to manage multiple SaaS product lines and customer segments. Should be a proactive communicator What We Offer A competitive salary with performance incentives. A supportive and inclusive work environment. Opportunities for professional development and growth. Comprehensive training and the chance to work with a dynamic team. Language: English (Mandatory) Hindi Preference will be given to those who can speak multiple languages
We are seeking a dynamic and motivated Business Development Executive to join our team in Trivandrum. The ideal candidate will have a strong command of English and the ability to sell solutions effectively. As a BDE, you will be responsible for driving sales and increasing our market presence by identifying and capitalizing on business opportunities. Responsibilities and Duties Finding New Prospective customers (Generating Leads can be found everywhere from small shops to big MNCs) Fixing Appointment with prospects Preparing Customised Presentations (Solutions) Giving Demo (In Person, Google Meet, Zoom) Participating in Seminars & Exhibitions (Networking) Closing Sales & Generating Revenue (Numbers matter) Followup with Customers (Never Quit) First Level Training (After Sales) What to Sell What about if you can apply for a loan or know gold rates through WhatsApp even at 3 am? We make this possible without any humans, watch the demo video to understand more Required Experience and Qualifications A bit of background and understanding of how technology works in a business (B tech / Diploma having back papers can also apply) Good Communication Skills (Fluency in English Mandatory). Preference to candidates having proficiency in any foreign language Preference to candidates with experience in international sales Ability to Convince No to Yes Freshers with Go Getting Attitude Can also apply Willingness to learn every day Laptop/Desktop Mandatory with Internet Access Key Skills Sales Marketing Business Development Benefits Mobile & Data Allowance Sales Incentive based on performance Yearly Bonus Education: Any Degree with Basic Computer Knowledge, willingness to learn and adapt. Language: English (Mandatory) Hindi (Preference will be given if you can speak)
We are a dynamic product based company committed to delivering groundbreaking solutions to our global customer base. We are looking for an enthusiastic and dedicated Customer Success Associate to join our team and be part of our journey to success Responsibilities and Duties Assisting customers in getting started with our suite of software-based products, understanding their needs, and helping them utilize our products to the maximum extent. Demonstrating an eagerness to learn new technologies and leverage this knowledge to suggest better solutions to customers, enhancing their product experience. Providing exceptional after-sales support through remote troubleshooting, chat assistance, and online meetings. You will be expected to resolve customer issues effectively and efficiently. Using your basic understanding of software functionalities to ensure smooth customer experiences. Utilizing your excellent command of the English language and strong analytic skills to resolve complex customer queries and deliver high-quality service. Required Experience and Qualifications Must have experience in a customer support role, in the software Saas product or service industry,minimum 2-3 years in the same field Must have good working knowledge about using various software tools and products relating to SaaS Strong command of the English language, both written and spoken,proficiency in additional languages is given preference. Excellent analytic and problem-solving skills. Proactive learner with the ability to quickly grasp new technologies. Preference will be given for the candidates from Trivandrum City limits Benefits Cell phone reimbursement Flexible schedule Leave encashment Paid sick time Language: English (Mandatory) Hindi Preference will be given to those who can speak multiple languages
Brief Description Full Time - On-Site MBA graduates of 2024 and 2025, who have completed all exams and are waiting for results, with no backlogs in declared results | Salary: ₹20,000/month OR Minimum of 1 year of experience in sales is required (Salary will depend on your work experience and interview performance) Number of Vacancies: 5 | Preference will be given to candidates based in Trivandrum or those who are willing to relocate to Trivandrum. Responsibilities and Duties Dealing with our clients all over the world Finding New Prospective (Generating Leads can be found everywhere from small shops to big MNCs) Fixing Appointment (Online Meeting) Preparing Customised Presentations (Solutions) Giving Demo (Google Meet, Zoom) Participating in Seminars & Exhibitions (Networking) Closing Sales & Generating Revenue (Numbers matter) Followup with Customers (Never Quit) First Level Training (After Sales) What to Sell What about if you can apply for a loan or know gold rates through WhatsApp even at 3 am? We make this possible without any humans, watch the demo video to understand more https://youtu.be/ssLJPTVtBQg Key Skills Sales, Marketing, Business Development Required Experience and Qualifications A bit of background and understanding of how technology works in a business Must have completed MBA (BBA/B Tech with MBA candidates can also apply) Good Communication Skills (Fluency in English Mandatory) Preference to candidates knowing any international languages Ability to Convince No to Yes Preference to candidates with a minimum of 1 year of experience in sales Freshers with Go Getting Attitude Can also apply Willingness to learn every day What We Offer: Our company provides a positive working environment with personal and professional growth opportunities. We guarantee a future-proof job and a commitment to annual salary increments based on performance. We believe in recognizing the hard work of our employees and offer numerous opportunities for career progression. If you are passionate about business development, sales, and technology and want to be part of a team that strives for excellence, we would love to hear from you. How to Apply Send your CV to careers@pickyassist.com or WhatsApp https://wa.me/18302680508?text=careers Benefits Mobile & Data Allowance Sales Incentive based on performance Flexible Shift Timings Work Timings, Job Location & Salary 10 am to 06 pm Monday to Saturday Office Location: Technopark Phase 1 / Edapazhinji , Trivandrum Preferred Skills All candidates must be fluent in English and the Local Language Preference will be given to candidates who can communicate in any foreign language Linguistic Skills Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹25,000.00 per month Language: Hindi (Preferred) Work Location: In person
Job Summary We are seeking an experienced Technical Support Manager for CRM Implementation to work closely with the internal core software development team as well as different team members and successfully complete the CRM & Automation implementation as per the customer requirements, ensuring high levels of customer satisfaction. The role involves managing and mentoring the Customer Success team, supporting them in their roles, and overseeing their performance. Key Responsibilities: Identifying customers requirements and onboarding customers with our no code software. Integration with 3rd party software using our no code API & Webhook builders Troubleshooting the logically issues in the software products and educate the customers on proper usage of different features. Frequently conducting webinars, training, creating blogs, case studies, use cases and ensures customers are happy with the software products. Develop and sustain strong customer relationships to enhance satisfaction. Increase the product usage ratio by educating the customers about different possibilities and values the product can add to their business Lead and guide the Customer Success team, providing support and overseeing their work. Conduct regular business reviews to gauge customer satisfaction, identify opportunities, and address concerns related to various SaaS product lines. Provided technical support and guidance on software features and functionalities. Collect and analyze customer feedback to drive product development and improvements. Identify and pursue upselling and cross-selling opportunities to expand customer relationships. Collaborate with internal teams including sales, marketing, product development, and customer support to ensure a seamless customer experience. Minimise the Churn ratio by providing high-quality customer support and experience Skills and Qualifications: Bachelor s degree in IT, Computer Science. Strong logical reasoning skills with the attitude to get this done Basic understanding of any programming language Strong background in software project management. Effective people management and leadership skills. Excellent communication, negotiation, and presentation skills. Familiarity with customer success methodologies and SaaS industry trends. Proficiency in CRM and data analysis tools for customer tracking and reporting. Ability to manage multiple SaaS product lines and customer segments. Should be a proactive communicator What We Offer A competitive salary with performance incentives. A supportive and inclusive work environment. Opportunities for professional development and growth. Comprehensive training and the chance to work with a dynamic team. Work Timings, Job Location & Salary 10 am to 6 pm - Monday to Saturday Office Location:Edapazhanji, Trivandrum Rs 50,000 to Rs 60,000 take home monthly salary Experience: 4+ years Language: English (Mandatory) Hindi Preference will be given to those who can speak multiple languages
Job Summary We are a dynamic product-based company specializing in the development of SaaS platforms and No Code Solutions. We are currently on the lookout for an experienced Core PHP Developer who possesses a keen understanding of customer-centric product design and development. The ideal candidate will have a strong technical background in Core PHP, JS, Ajax, MySQL, MongoDB, as well as the ability to think from a customers perspective to create intuitive and scalable solutions. Please note that we are not a typical software development company that undertakes and executes third-party projects, so your learning curve might be steeper What to Develop? Our mission is to assist companies worldwide in transforming their data and communications infrastructure with ease and autonomy. We prioritize the development of a no-code platform that is both adaptable and expandable, designed to operate on a secure cloud-based system. For a detailed understanding of our product suite and its advantages utilized by businesses in over 80 countries, we encourage a visit to our website at https://pickyassist.com/en . Key Responsibilities: Design, develop, and maintain SaaS products using Core PHP, JS, Ajax, MySQL, and MongoDB in Agile environments. Collaborate with cross-functional teams to define, design, and ship new features. Work on bug fixing and improving application performance. Continuously discover, evaluate, and implement new technologies to maximize development efficiency. Create and maintain software documentation. Assume a customer-focused approach to problem-solving, developing solutions that address and anticipate the needs of our users. Drive consistent standards and approaches throughout the team. Keep up-to-date with the latest industry trends in SaaS product development. Skills and Qualifications: Solid experience in Core PHP development within a product-based environment. Should have a solid understanding of Vanilla JavaScript & Jquery Understanding of HTTP API , REST API, and plugin development for popular SaaS products. A solid understanding of front-end scripting security issues. Self-motivated with the ability to deliver high-quality work with minimal supervision. Ability to write bug-free and optimized code. Proficiency with SQL/NoSQL databases, specifically MySQL and MongoDB. Experience with Agile development methodologies. Excellent understanding of MVC design patterns and object-oriented PHP programming. Familiarity with the limitations of PHP as a platform and its workarounds. Creative problem-solving skills and attention to detail. What We Offer A chance to be part of an innovative team that values creativity and forward-thinking. Competitive salary with recognition of expertise and experience. Opportunity to work on unique, challenging projects that make an impact. A culture that promotes continuous learning and professional growth. Work Timings, Job Location & Salary 10 am to 6 pm - Monday to Saturday Office Location: Trivandrum, Kerala, Jagathy Rs 25,000 to Rs 35,000 take home monthly salary + Incentives Education: Any Professional Degree Experience: 2+ years Language: English Selection Process HR Round Telephonic Interview (15 minutes) Technical Round Telephonic Interview (15 minutes) Online Machine Test (30 to 45 minutes)
Job Summary We are seeking passionate engineers who are eager to learn and build a future-proof career in the no-code/low-code revolution. This role involves working closely with customers worldwide to help them implement CRM and business automation using our no-code software platform while ensuring a high level of customer satisfaction. Responsibilities include building no-code CRM modules, workflows, chatbots, automations, and connectors, as well as integrating our platform with third-party software through APIs using our visual builders. This job does not require extensive programming, as most tasks involve software development using our no/low-code module platform. Key Responsibilities: Identifying customers requirements and onboarding customers with our no-code software. Integration with 3rd party software using our no code API & Webhook builders Troubleshooting the logical issues in the software products and educating the customers on proper usage of different features. Develop and sustain strong customer relationships to enhance satisfaction. Increase the product usage ratio by educating the customers about different possibilities and values the product can add to their business Provided technical support and guidance on software features and functionalities. Collaborate with internal teams, including sales, marketing, product development, and customer support to ensure a seamless customer experience. Minimise the Churn ratio by providing high-quality customer support and experience What to Sell What about if you can apply for a loan or know gold rates through WhatsApp even at 3 am? We make this possible without any humans, watch the demo video to understand more Skills and Qualifications: Bachelor s degree in IT, Computer Science. Strong logical reasoning skills with the attitude to get this done Basic understanding of any programming language Strong background in software project management. Excellent communication, negotiation, and presentation skills. Ability to manage multiple SaaS product lines and customer segments. Should be a proactive communicator What We Offer A competitive salary with performance incentives. A supportive and inclusive work environment. Opportunities for professional development and growth. Comprehensive training and the chance to work with a dynamic team. Work Timings, Job Location & Salary 10 am to 6 pm - Monday to Saturday Office Location:Edapazhanji, Trivandrum Rs 20,000 to Rs 30,000 take home monthly salary Experience: 0 to 1 years Language: English (Mandatory) Hindi Preference will be given to those who can speak multiple languages
Job Summary We are an innovative product-based company specializing in AI-powered solutions, Chatbots, and CRM tools. As a fast-growing company, we are seeking a strategic HR Manager to lead our HR function, develop effective policies, and implement employee engagement initiatives that align with our values and business goals. Role Overview As the HR Manager, you will be responsible for the HR department s operations, from recruiting and retaining top talent to policy creation and performance management. Working closely with the management and C-suite team, you will also take charge of expanding our HR infrastructure to support future branch expansions across India. Key Responsibilities: Talent Acquisition & Management Develop and execute recruitment strategies to attract top talent across business development, sales, software engineering, digital marketing, customer success, and quality assurance roles. Collaborate with department heads to identify staffing needs, define job requirements, and streamline the hiring process. Enhance our employer brand through strategic partnerships, online presence, and active engagement with industry communities. Onboarding & Offboarding Design and implement a structured onboarding process that aligns new hires with our culture and values. Oversee offboarding, ensuring a positive exit experience and gathering valuable feedback to improve retention. Policy Creation & Industry Standards Work closely with management and the C-suite team to develop and update HR policies that meet industry standards and support a compliant, productive workplace. Create and maintain HR policies related to recruitment, performance, employee development, workplace safety, and diversity & inclusion. Employee Engagement, Retention, & Culture Building Drive employee engagement initiatives to promote a collaborative, inclusive, and positive work culture. Implement employee retention strategies that focus on continuous growth, satisfaction, and well-being. Plan team-building activities and wellness programs to foster engagement and a strong company culture. Performance Management & Development Lead the performance appraisal process, ensuring it aligns with company goals and supports professional development. Collaborate with team leads to set clear objectives, provide constructive feedback, and facilitate training and development programs. HR Operations & Compliance Ensure HR operations are compliant with local labor laws and industry standards. (PF, ESI, POSH, Professional Tax) Manage HRIS (Our own System) and recruitment systems to maintain accurate employee data and records. Compensation & Benefits Design and benchmark competitive compensation packages to attract and retain top talent. Conduct market research to keep our offerings attractive and aligned with industry standards. MIS & Reporting Prepare and maintain comprehensive MIS reports, including monthly and quarterly reports on recruitment, retention, appraisals, and policy compliance. Generate data-driven insights to support decision-making by management and the C-suite. Branch Expansion Develop rapid HR plans to support the opening of new branches across India, ensuring HR infrastructure and processes are ready for expansion. Employee Relations & Conflict Resolution Serve as a point of contact for employee concerns and inquiries, ensuring fair and professional handling. Act as a mediator in conflict situations and implement preventive strategies to minimize workplace conflicts. Departmental Leadership Take complete responsibility for the HR department, setting priorities and managing day-to-day HR activities to align with business objectives. Work Timings, Job Location & Salary 10 am to 6 pm - Monday to Saturday Office Location: Trivandrum, Kerala, Jagathy Rs 40,000 to Rs 50,000 take home monthly salary Education: Bachelor s degree in Human Resources, Business Administration, or a related field (Master s preferred). Experience: Minimum of 3 years as an HR Executive. Minimum of 2 years of experience as an HR Manager Skills: Proven expertise in talent acquisition, employee engagement, policy creation, and performance management. Hands-on experience in appraisal processes and MIS report generation. Strong knowledge of HR compliance, industry standards, and labor laws. Excellent communication, interpersonal, and problem-solving abilities. Proficiency with HRIS and recruitment platforms.
Job Summary We are looking for an experienced Business Development Manager to lead and oversee the work of our sales team in various branches. The ideal candidate will be responsible for ensuring the team s productivity and efficiency, leading to the attainment of the company s sales targets. We seek a professional who excels in a dynamic, fast-paced environment and is adept at both people management and profit & loss management. Key Responsibilities: Design and implement a strategic business plan that expands the companys customer base and ensures its strong presence. Manage recruiting, objectives setting, coaching, and performance monitoring of sales representatives. Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. Present sales, revenue, and expense reports and realistic forecasts to the management team. Identify emerging markets and market shifts while being fully aware of new products and competition status. Develop and oversee the performance of the sales team, ensuring the team meets or exceeds sales targets. Develop entry-level staff into valuable sales people and leaders for the organization. Plan and oversee new marketing initiatives. Should have a solid understanding of selling SaaS services Skills and Qualifications: Proven experience as a business development manager, sales executive, or a relevant role. Proven sales track record. Preference to candidates with experience in customer support. Proficiency in MS Office and CRM software. Proficiency in English & Hindi. Preference to candidates having proficiency in any foreign language Market knowledge, marketing strategies, and P&L management. Communication and negotiation skills. Ability to build rapport quickly. Time management and planning skills. Key Skills People Management Skill P&L Management Marketing Strategies Benefits Mobile & Data Allowance Sales Incentive based on performance Yearly Bonus Work Timings, Job Location & Salary 10 am to 6 pm - Monday to Saturday Office Location: Trivandrum, Kerala, Jagathy Rs 25,000 to Rs 50,000 take home monthly salary + Incentives Education: Any Degree Experience: 3 to 5 years Language: English (Mandatory) Hindi
Job Summary We are looking for an experienced Business Development Manager to lead and oversee the work of our sales team in various branches. The ideal candidate will be responsible for ensuring the team s productivity and efficiency, leading to the attainment of the company s sales targets. We seek a professional who excels in a dynamic, fast-paced environment and is adept at both people management and profit & loss management. Key Responsibilities: Design and implement a strategic business plan that expands the companys customer base and ensures its strong presence. Manage recruiting, objectives setting, coaching, and performance monitoring of sales representatives. Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. Present sales, revenue, and expense reports and realistic forecasts to the management team. Identify emerging markets and market shifts while being fully aware of new products and competition status. Develop and oversee the performance of the sales team, ensuring the team meets or exceeds sales targets. Develop entry-level staff into valuable sales people and leaders for the organization. Plan and oversee new marketing initiatives. Should have a solid understanding of selling SaaS services Skills and Qualifications: Proven experience as a business development manager, sales executive, or a relevant role. Proven sales track record. Preference to candidates with experience in customer support. Proficiency in MS Office and CRM software. Proficiency in English & Hindi. Preference to candidates having proficiency in any foreign language Market knowledge, marketing strategies, and P&L management. Communication and negotiation skills. Ability to build rapport quickly. Time management and planning skills. Key Skills People Management Skill P&L Management Marketing Strategies Benefits Mobile & Data Allowance Sales Incentive based on performance Yearly Bonus Work Timings, Job Location & Salary 10 am to 6 pm - Monday to Saturday Office Location: Trivandrum, Kerala, Jagathy Rs 25,000 to Rs 50,000 take home monthly salary + Incentives Education: Any Degree Experience: 3 to 5 years Language: English (Mandatory) Hindi
MBA graduates of 2024 and 2025, who have completed all exams and are waiting for results, with no backlogs in declared results | Salary: ₹20,000/month OR Minimum of 1 year of experience in sales is required (MBA is not mandatory. Salary will depend on your work experience and interview performance) Number of Vacancies: 10 | Preference will be given to candidates based in Trivandrum or those who are willing to relocate to Trivandrum. Responsibilities and Duties Dealing with our clients all over the world Finding New Prospective (Generating Leads can be found everywhere from small shops to big MNCs) Fixing Appointment (Online Meeting) Preparing Customised Presentations (Solutions) Giving Demo (Google Meet, Zoom) Participating in Seminars & Exhibitions (Networking) Closing Sales & Generating Revenue (Numbers matter) Followup with Customers (Never Quit) First Level Training (After Sales) What to Sell What about if you can apply for a loan or know gold rates through WhatsApp even at 3 am? We make this possible without any humans, watch the demo video to understand more https://youtu.be/ssLJPTVtBQg Key Skills Sales, Marketing, Business Development Preferred Skills Required Experience and Qualifications A bit of background and understanding of how technology works in a business Must have completed MBA (BBA/B Tech with MBA candidates can also apply) Good Communication Skills (Fluency in English Mandatory) Preference to candidates knowing any international languages Ability to Convince No to Yes Preference to candidates with a minimum of 1 year of experience in sales Freshers with Go Getting Attitude Can also apply Willingness to learn every day What We Offer: Our company provides a positive working environment with personal and professional growth opportunities. We guarantee a future-proof job and a commitment to annual salary increments based on performance. We believe in recognizing the hard work of our employees and offer numerous opportunities for career progression. If you are passionate about business development, sales, and technology and want to be part of a team that strives for excellence, we would love to hear from you. How to Apply Send your CV to careers@pickyassist.com or WhatsApp https://wa.me/18302680508?text=careers Benefits Mobile & Data Allowance Sales Incentive based on performance Flexible Shift Timings Work Timings, Job Location & Salary 10 am to 06 pm Monday to Saturday Office Location: Edapazhanji , Trivandrum Preferred Skills All candidates must be fluent in English and the Local Language Preference will be given to candidates who can communicate in any foreign language Linguistic Skills #BDE #Freshers #Sales #Experience #Lookingjobs #Interview #Technopark #Infopark #ITjobs #Immediate #Permanent #Hiring Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month Ability to commute/relocate: Thiruvananthapuram, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Education: Master's (Required) Language: English (Required) English & Hindi (Preferred) Work Location: In person