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Service Desk Engineer

Service Desk Engineer

Manek Consulting

2 - 7 years

|

1 - 5 Lacs

Mumbai Suburbs Mumbai Mumbai (All Areas)

Posted:3 months ago| Platform:

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Skills Required

IT Helpdesk Helpdesk Technical Helpdesk Service Desk Technical Voice Process Handling Calls Email Support Calls SLA Email Process Customer Support Calls Handling IT Service Desk Service Delivery Technical Support Back Office Operations Domestic Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Provide exceptional customer support by answering calls and resolving inquiries Help users with basic troubleshooting steps, guiding them through the features and functionality of the product or service in a clear, friendly manner. Required Candidate profile Service Quality: Ensure that all customer support interactions meet company standards for quality, professionalism, and customer satisfaction. Escalation Management Feedback Collection Documentation

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Manek Consulting

Manek Consulting

manekconsulting.com/

Staffing and Recruiting

Mumbai Maharashtra

201-500 Employees

60 Jobs

Key People

John Doe

CEO
Jane Smith

Senior Consultant

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