Scope of work: Duration - 1 year Location - Bangalore(10 positions - 6 to 10 years experience) Office time - local work timings ( 9 to 6) The Daily Design, develop, and maintain components of the Roku Player SDK for various Roku devices. Collaborate with cross-functional teams, including product managers, designers, and other engineering teams, to enhance the video playback experience on Roku. Contribute to the optimization of streaming performance on Roku devices, ensuring low latency, high quality, and smooth playback utilizing the Roku Media Player. Assist in troubleshooting and resolving technical issues related to media streaming, buffering, and DRM specifically on the Roku platform and within Brightscript. Ensure code quality through unit testing, integration testing, and participation in code reviews, with a focus on Brightscript and Roku-specific testing methodologies. Stay up to date with Roku’s latest technologies and industry best practices to contribute to the SDK's evolution on the Roku platform. Work across teams and disciplines to explore and document technical solutions for Roku, contributing to the evaluation of technical tradeoffs using the latest streaming media technologies and video capabilities within the Roku environment. The Essentials 3 to 8 years of software development experience, with a significant focus on Roku development using Brightscript. Strong proficiency in Brightscript and experience with the Roku SDK and Roku Media Player. A bachelor’s degree in Computer Science, Engineering, or equivalent work experience. Solid problem-solving skills and the ability to debug moderately complex issues on the Roku platform, including Brightscript debugging. Familiarity with CI/CD pipelines, automated testing concepts, and Agile development methodologies within the context of Roku development. Good written and verbal communication skills and the ability to work collaboratively in a fastpaced environment, including discussing Roku-specific challenges and solutions. Experience with the architecture, design, and implementation of moderately complex Roku applications, with an understanding of scalability, testability, and performance tuning on Roku devices. Familiarity with scripting languages commonly used in conjunction with Roku development. Willingness to participate in periodic on-call support for critical emergent customer-facing issues on Roku, with guidance. Ability to provide guidance and mentorship to more junior engineers on the team regarding Roku development best practices and Brightscript. Previous experience working with video playback on Roku devices. Familiarity with video analytics and telemetry concepts as they relate to Roku applications.Duration - 1 year Location - Bangalore(10 positions - 6 to 10 years experience) Office time - local work timings ( 9 to 6) The Daily Design, develop, and maintain components of the Roku Player SDK for various Roku devices. Collaborate with cross-functional teams, including product managers, designers, and other engineering teams, to enhance the video playback experience on Roku. Contribute to the optimization of streaming performance on Roku devices, ensuring low latency, high quality, and smooth playback utilizing the Roku Media Player. Assist in troubleshooting and resolving technical issues related to media streaming, buffering, and DRM specifically on the Roku platform and within Brightscript. Ensure code quality through unit testing, integration testing, and participation in code reviews, with a focus on Brightscript and Roku-specific testing methodologies. Stay up to date with Roku’s latest technologies and industry best practices to contribute to the SDK's evolution on the Roku platform. Work across teams and disciplines to explore and document technical solutions for Roku, contributing to the evaluation of technical tradeoffs using the latest streaming media technologies and video capabilities within the Roku environment. The Essentials 3 to 8 years of software development experience, with a significant focus on Roku development using Brightscript. Strong proficiency in Brightscript and experience with the Roku SDK and Roku Media Player. A bachelor’s degree in Computer Science, Engineering, or equivalent work experience. Solid problem-solving skills and the ability to debug moderately complex issues on the Roku platform, including Brightscript debugging. Familiarity with CI/CD pipelines, automated testing concepts, and Agile development methodologies within the context of Roku development. Good written and verbal communication skills and the ability to work collaboratively in a fastpaced environment, including discussing Roku-specific challenges and solutions. Experience with the architecture, design, and implementation of moderately complex Roku applications, with an understanding of scalability, testability, and performance tuning on Roku devices. Familiarity with scripting languages commonly used in conjunction with Roku development. Willingness to participate in periodic on-call support for critical emergent customer-facing issues on Roku, with guidance. Ability to provide guidance and mentorship to more junior engineers on the team regarding Roku development best practices and Brightscript. Previous experience working with video playback on Roku devices. Familiarity with video analytics and telemetry concepts as they relate to Roku applications. Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹260,000.00 - ₹265,000.00 per month Schedule: Day shift Monday to Friday Experience: Ruko : 5 years (Required) Location: Bangalore City, Karnataka (Required) Work Location: In person
IT Onsite Support Engineer (2-4 Years Experience) Location: Delhi, India Job Type: Full Time (5DPW) Key Responsibilities: 1) Provide onsite IT support for desktops, laptops, and mobile devices. 2) Troubleshoot and resolve hardware, software,and connectivity issues. 3) Manage IMAC (Install, Move, Add, Change) and desk-side support services. 4) Perform break-fix support for end-user devices, including replacements. 5) Deploy, manage, and maintain Windows OS, Microsoft Office, and standard applications. 6) Support and optimize SCCM (System Centre Configuration Manager), Intune, and Active Directory. 7) Administer and troubleshoot VPN, Lync, Outlook, and EUC tools. 8) Provide VIP support and serve as the primary IT contact in the absence of other teams. 9) Ensure compliance with security protocols, patch updates, and antivirus software. 10) Manage and support printers, scanners, and smart hands & feet services. 11) Analyze Service Desk calls and incidentdata to recommend training or automation improvements. Required Skills & Experience: · 2-4 years of experience in onsite IT support and end-user computing (EUC). · Proficiency in Windows OS, ServiceNow, SCCM, and Intune. · Hands-on experience with remote support tools, desktop imaging, and IT asset management. · Strong troubleshooting skills in Active Directory, network connectivity, and software deployment. · Familiarity with MAC device support, mobile device management, and VPN setup is a plus. · Ability to work independently, manage multiple tasks, and provide excellent customer support. Job Types: Full-time, Contract Contract length: 12 months Shift: Day shift Work Days: Monday to Friday Ability to commute/relocate: Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred) Location: Delhi, Delhi (Preferred) Work Location: In person
IT Onsite Support Engineer (2-4 Years Experience) Location: Delhi, India Job Type: Full Time (5DPW) Key Responsibilities: 1) Provide onsite IT support for desktops, laptops, and mobile devices. 2) Troubleshoot and resolve hardware, software,and connectivity issues. 3) Manage IMAC (Install, Move, Add, Change) and desk-side support services. 4) Perform break-fix support for end-user devices, including replacements. 5) Deploy, manage, and maintain Windows OS, Microsoft Office, and standard applications. 6) Support and optimize SCCM (System Centre Configuration Manager), Intune, and Active Directory. 7) Administer and troubleshoot VPN, Lync, Outlook, and EUC tools. 8) Provide VIP support and serve as the primary IT contact in the absence of other teams. 9) Ensure compliance with security protocols, patch updates, and antivirus software. 10) Manage and support printers, scanners, and smart hands & feet services. 11) Analyze Service Desk calls and incidentdata to recommend training or automation improvements. Required Skills & Experience: · 2-4 years of experience in onsite IT support and end-user computing (EUC). · Proficiency in Windows OS, ServiceNow, SCCM, and Intune. · Hands-on experience with remote support tools, desktop imaging, and IT asset management. · Strong troubleshooting skills in Active Directory, network connectivity, and software deployment. · Familiarity with MAC device support, mobile device management, and VPN setup is a plus. · Ability to work independently, manage multiple tasks, and provide excellent customer support. Job Types: Full-time, Contract Contract length: 12 months Shift: Day shift Work Days: Monday to Friday Ability to commute/relocate: Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred) Location: Delhi, Delhi (Preferred) Work Location: In person
Job Description: We are looking for a proactive and customer-focused Service Desk Engineer to join our IT support team in Mumbai. The ideal candidate will have 1–2 years of experience in handling user support via calls, emails, and tickets. Key Responsibilities: Respond to user queries via phone, email, and web tickets in a professional manner Log all interactions and categorize as Incident, Service Request, or Information Query Provide first-level support for desktops, peripherals, and office productivity tools Assign or escalate tickets to relevant support groups when required Monitor ticket duplication and ensure updates are clear, timely, and accurate Maintain records of onsite visits and engineer activity logs Identify and escalate high-priority issues promptly Follow up with users for ticket closure and satisfaction confirmation Track scheduled tasks (e.g., UPS dry runs, stock audits) Flexible to work on weekends and public holidays as needed Requirements: 1-2 years of experience in a similar IT support or service desk role Strong communication and problem-solving skills Familiarity with ticketing tools and remote support technologies Job Type: Freelance Contract length: 12 months Application Question(s): Are you ok with Freelance/B2B Contract? How many total years of experience do you have as IT Support Technician?
Notice Period: Candidates must be available immediately or with a maximum notice period of 10-15 days. Key Responsibilities: EA module mandatory * Define test strategy, scenarios, traceability matrix, and success criteria * Coordinate with functional consultants and client UAT teams * Manage defect triage, retesting, and sign-off procedures * Support test automation planning where applicable Required Skills: 5–8 years of overall QA experience with a focus on the ServiceNow platform. Strong testing experience in ServiceNow SPM (Strategic Portfolio Management) and Enterprise Architect (EA) modules. Familiarity with form design, business rules, flow designer, and custom scripts within ServiceNow. Good exposure to integration testing with external systems using REST/SOAP APIs. Knowledge of ITIL processes and best practices. Strong analytical, troubleshooting, and documentation skills. Excellent verbal and written communication. ServiceNow System Administrator Certification is mandatory Job Type: Freelance Contract length: 12 months Pay: ₹80,000.00 - ₹90,000.00 per month Application Question(s): This is Freelance Contract with UK entity. Are you agree with this arrangement of contract? Language: English (Preferred)
Note: UAN, EMAIL ID, CONTACT DETAILS, AADHAR CARD & OTHER DOCUMENTS LIKE EDUCATIONAL & EXPERIENCE RELATED ETC. are mandatory to be shared Location: Bangalore ,Hyderabad,Kolkata,Mumbai Job Description: As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Use feedback and reflection to develop self awareness, personal strengths and address development areas. Delegate to others to provide stretch opportunities, coaching them to deliver results. Demonstrate critical thinking and the ability to bring order to unstructured problems. Use a broad range of tools and techniques to extract insights from current industry or sector trends. Review your work and that of others for quality, accuracy and relevance. Know how and when to use tools available for a given situation and can explain the reasons for this choice. Seek and embrace opportunities which give exposure to different situations, environments and perspectives. Use straightforward communication, in a structured way, when influencing and connecting with others. Able to read situations and modify behavior to build quality relationships. Uphold the firm's code of ethics and business conduct. Functional Skills: Experience in Quote to Cash / CRM to ERP cycles CPQ functional expertise for Product Configuration, Rules, Commerce process, Pricing Setups, Document Designer and Reports. Advanced BML queries, formula, BOM, Price Book functionalities setup. Should have knowledge on ATO / PTO model configuration cycles and integrating with ERP fulfillment systems Should have experience in Sales Force / OSC / CRM integration. Knowledge on ABO Functionality Minimum of 2 implementation cycle experience. Working and coordinating with Onshore - Offshore model. Ability to speak effectively with customers and understand the requirements or problem statement. Technical Skills: Experience in HTML, XML, Java, JavaScript, JSON, AJAX, SOAP based Web-services Ability to understand BML and write codes in BML inside CPQ for complex requirements from Customer Document Designer with XSL snippets Ability to install and modify ABO packages Develop Web-service integration with ERP systems as well as CRM systems Integration experience with Salesforce Job Type: Freelance Contract length: 12 months Pay: ₹70,000.00 - ₹75,000.00 per month Ability to commute/relocate: Mumbai Central, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): This role is based on freelance or B2B contract for one year with Sharp Brains. Are you agree to work under this type of contract?
ETL Tester/Developer Exp:- 5+ yrs Location: Chennai/bangalore Job Description: Reporting into Team Lead, some of the other responsibilities you’ll have: Review requirements, specifications and technical design documents to provide timely and meaningful feedback Collaborating closely with cross functional teams to identify the data quality issues Developing and implementing data validation processes to maintain data integrity as required Create well-structured test plans and test design Closely working with developers, product owners, business analyst to drive the QA process, contributing ideas and process improvement Design, develop and execute automation scripts using tools Participate in documentation of team QA methodologies and technical findings for future reference Work with Team Lead in definition and implementation of new QA Tools Qualifications What would make me a good candidate? Strong testing background in Data warehouse, SSIS packages and reporting. Extensive experience in data migration and data warehouse. Comprehensive technical testing experience in SQL is essential. Experience in various data and reporting tools such SSRS, Power BI, Data Extractors or similar tools would be advantageous. Strong experience in design, implementation, and execution of test strategies and solutions (exposure to automation is a big plus). Collaborate with a team and help them shift testing to the left. Experience with Continuous Integration / Continuous Delivery (such as Team City, Octopus, Azure Devops) Experience with tools like JIRA and Software Development and Collaboration tools such as Confluence. Experience working in an Agile environment Job Type: Freelance Contract length: 12 months Pay: ₹65,000.00 - ₹70,000.00 per month Ability to commute/relocate: Chennai G.P.O, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): This role is based on freelance or B2B contract for one year with Sharp Brains. Are you agree to work under this type of contract?
ETL Tester/Developer Exp:- 5+ yrs Location: Chennai/bangalore Job Description: Reporting into Team Lead, some of the other responsibilities you’ll have: Review requirements, specifications and technical design documents to provide timely and meaningful feedback Collaborating closely with cross functional teams to identify the data quality issues Developing and implementing data validation processes to maintain data integrity as required Create well-structured test plans and test design Closely working with developers, product owners, business analyst to drive the QA process, contributing ideas and process improvement Design, develop and execute automation scripts using tools Participate in documentation of team QA methodologies and technical findings for future reference Work with Team Lead in definition and implementation of new QA Tools Qualifications What would make me a good candidate? Strong testing background in Data warehouse, SSIS packages and reporting. Extensive experience in data migration and data warehouse. Comprehensive technical testing experience in SQL is essential. Experience in various data and reporting tools such SSRS, Power BI, Data Extractors or similar tools would be advantageous. Strong experience in design, implementation, and execution of test strategies and solutions (exposure to automation is a big plus). Collaborate with a team and help them shift testing to the left. Experience with Continuous Integration / Continuous Delivery (such as Team City, Octopus, Azure Devops) Experience with tools like JIRA and Software Development and Collaboration tools such as Confluence. Experience working in an Agile environment Job Type: Freelance Contract length: 12 months Pay: ₹65,000.00 - ₹70,000.00 per month Ability to commute/relocate: Chennai G.P.O, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): This role is based on freelance or B2B contract for one year with Sharp Brains. Are you agree to work under this type of contract?
Job Overview We are seeking a skilled Desktop Support Technician to join our IT team. The ideal candidate will be responsible for providing technical support and troubleshooting for various hardware and software issues. This role requires a strong understanding of computer management, networking, and customer service to ensure seamless IT operations within the organization. Duties Provide technical support to end-users for desktop and laptop systems, including troubleshooting hardware and software issues. Assist with the installation, configuration, and maintenance of operating systems such as Windows, macOS, and Linux. Manage VPN connections and ensure secure access to the network. Monitor and maintain IT infrastructure including firewalls, TCP/IP configurations, and DNS settings. Utilize tools such as SCCM, ServiceNow, BMC Remedy, and Jira for ticketing and issue tracking. Conduct analysis of system performance and provide recommendations for improvements. Support mobile devices and ensure compatibility with existing IT systems. Collaborate with network administration teams to resolve connectivity issues within LAN environments. Maintain documentation of technical procedures and user guides to enhance knowledge sharing within the team. Deliver exceptional customer service by effectively communicating with users to understand their needs. Experience Candidates should possess a solid foundation in technical support with experience in the following areas: Proficiency in Microsoft Office applications. Knowledge of desktop support practices including hardware troubleshooting. Familiarity with IT infrastructure components such as Active Directory and Windows Server environments. Understanding of computer networking principles including TCP, DNS, LAN configurations, and firewall management. Strong analytical skills to diagnose problems effectively. Excellent communication skills to convey technical information clearly to non-technical users. If you are passionate about technology and enjoy helping others resolve their IT challenges, we encourage you to apply for this exciting opportunity as a Desktop Support Technician. Job Type: Contract Pay: ₹1,100.00 per month Application Question(s): Are you okay with monthly salary?
Intune Intune Tenant Configuration and Setup Configuring Intune Policies Configuring Intune for Endpoint Device Management Creation of Device Image with Required Base Software Imaging Process for Technicians and End Users via Windows Autopilot Autopilot Configuration Upload Device Hardware IDs Creating Software Deployment Groups via Intune registering devices creating application packaging Job Type: Contractual / Temporary Contract length: 3 months
Job Description : Key Responsibilities: Provide Level 2 support for network-related issues, escalating to L3 when necessary. Troubleshoot and resolve LAN, WAN, VPN, and firewall connectivity issues. Monitor network performance and identify potential problems before they impact business operations. Perform network configurations, updates, and security patches to maintain system integrity. Assist in managing and troubleshooting Cisco, Juniper, Fortinet, or other networking equipment. • Work with ISPs and vendors to resolve external network connectivity issues. |• Maintain and update network documentation, including diagrams and procedures. Support VoIP, wireless networks, and cloud-based networking solutions. Implement network security policies and ensure compliance with IT security standards. Conduct root cause analysis for recurring issues and provide permanent solutions. Provide guidance and mentoring to L1 support engineers. Required Skills & Qualifications: 4+ years of experience in network support, with hands-on experience in troubleshooting. • Strong knowledge of TCP/IP, DNS, DHCP, VLANs, VPNs, and firewalls. Experience with routing protocols (BGP, OSPF, EIGRP) and switching technologies. Familiarity with network monitoring tools (Wireshark, SolarWinds, PRTG, Nagios). Understanding of security best practices, including firewalls, IDS/IPS, and access controls. • Experience with cloud networking (AWS, Azure) is a plus. Certifications such as CCNA, CCNP, JNCIA, or equivalent are preferred. Strong analytical and problem-solving skills. Ability to work independently and collaborate with cross-functional teams. \ Job Type: Part-time Ability to commute/relocate: Mumbai Central, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Role: End User Computing (Desktop Analyst) L1-Onsite services Experience/Skills: ● 2-4 years of experience in Onsite support ● Strong working knowledge of Windows 10/11 ● Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. ● Manage IMAC and desk side support services. ● Manage hard and soft break fix services for laptops and desktops. ● Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools). ● Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor. ● Experience with Service management tool – ex – Service now ● Should have good expertise on EUC tools, remote support tools, MS office and outlook. ● Preferable to have a good understanding of Lync, VPN, and mobile device support. ● Analyze Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation. ● Ensure that each Desktop Device is installed with the appropriate Desktop image. ● Manage Desktop Devices (hardware and software) incidents through to resolution. ● Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements ● Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls. ● Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management ● Good to have – knowledge in AD and smart hands and feet support. ● Good to have – knowledge and experience of supporting MAC devices and tablets Job Type: Full-time Pay: ₹40,000.00 per month