Jobs
Tools

Resume Builder Build Professional Resume with Ease

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
Upskill New

Enhance your skills with our new Upskill features.

Powered by AllRounder.ai

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Guru AI insights for smarter career decisions
For Employers

Home

Jobs

Companies

Resume

Home
>
Jobs in Gurugram
>
Trigent Software
>
Service Desk Engineer

Service Desk Engineer

Trigent Software

0 - 3 years

1 - 3 Lacs

Gurugram, Bengaluru

Posted:1 day ago| Platform:

Apply Now

Skills Required

Service Desk Management Technical Voice Process IT Service Desk Technical Helpdesk Ticketing Tools Technical Support International Technical Support International Voice International Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: - Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Provide timely resolution to client issues.- Maintain a high level of customer satisfaction.- Collaborate with cross-functional teams for issue resolution.- Document and track client issues and resolutions.- Conduct regular system checks and maintenance.- Assist in the testing and implementation of system upgrades. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Strong troubleshooting and problem-solving skills.- Excellent communication and interpersonal abilities.- Good To Have Skills: Experience with ITIL framework. Additional Information: - The candidate should have a minimum of 0-2 years of experience in Service Desk Management.

More Jobs at Trigent Software

Payroll Specialist

Bengaluru

2 - 5 yrs

INR 0 - 0 Lacs

Technical Recruiter

Bengaluru

1 - 5 yrs

INR 0 - 3 Lacs

It Recruiter

Bengaluru

1 - 5 yrs

INR 0 - 0 Lacs

It Recruiter

Bengaluru

Experience: Not specified

INR 3 - 5 Lacs

Compensation and Benefits Associate -TOP MNC'S - Night shift- Mumbai

Navi Mumbai, Mumbai (All Areas)

1 - 3 yrs

INR 1 - 6 Lacs

Mock Interview

Boost Confidence & Sharpen Skills

Start Service Desk Management Interview Now

Trigent Software

www.trigent.com

IT Services and IT Consulting

Southborough MA

1001-5000 Employees

341 Jobs

Key People

Vikram R. Ahuja

Co-Founder & CEO
Sujay D. Ahuja

Co-Founder & CTO
Krishna Aradhyula

Vice President of Sales

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Bookmarks

Service Desk Engineer

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Trigent Software

Boost Confidence & Sharpen Skills

RecommendedJobs for You

Service Desk Engineer

Service Desk Engineer

Service Desk Engineer

Service Desk Engineer

Service Desk Engineer

Service Desk Engineer

Service Desk Engineer

Service Desk Engineer

Service Desk Engineer

Service Desk Engineer

Login to

Please Verify Your Phone or Email

Confirm Action

Contact Us

Contact Us

Search

Profile

Bookmarks

Personal Settings

Service Desk Engineer

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Trigent Software