Service Coordinator

Job Description

🚨 Urgent Opening 🚨 Position : Sales / Service Coordinator 📍 Location: Bhosari, Pune 🧑‍💼 Experience: 2–5 Years 🏢 Operation Area: In-house Office Work 🎓 Qualification: Diploma / BE (Electrical or Mechanical) 🧾 Reporting To: Service HOD 📞 Contact: HR Tejaswini – 7410785714 📧 Share your resume: hrd@proarcindia.com 👨‍🔧 Key Skills Required : - 2+ years’ experience in in-house service coordination or sales support - Fluent in English (spoken & written) - Proficient in MS Excel (Advanced level) - Strong product knowledge and ability to identify machine parts - Excellent interpersonal and time management skills 📋 Roles & Responsibilities: - Prepare quotations for spare parts requested by end users - Coordinate with service team for identifying correct parts - Follow up with purchase and logistics teams for order tracking and dispatch - Handle logistics documentation and ensure cost-effective delivery solutions - Track order status till delivery to client - Provide telephonic guidance for minor service issues - Assign field engineers based on client location & need - Ensure prompt and efficient service delivery - Maintain strong communication with customers and internal teams - Maintain client database and service history - Analyze monthly service revenue vs machine sales - Support AMC offer follow-ups and service team coordination - Assist in marketing and service campaigns 🔧 If you're detail-oriented, customer-focused, and ready to handle dynamic service operations — we’d love to hear from you! 🌟 Apply Now! 📧 hrd@proarcindia.com | 📱 7410785714