Roles and Responsibilities: Provide support for our service & sales team. Coordinating for service quotes and order processing in coordination with the internal Business Team as per the SLA defined for the department. Validate and execute purchase requests as per the defined SOP and coordinate with customers and the internal team to get necessary documents/ approvals, if required. Maintain documentation as per SOP and ensure updating it on a daily basis. Updating CRM system with all relevant customer information and orders. Respond to incoming requests as per the defined TAT. Close coordination with the Service Team to ensure a timely service schedule and provide logistical support for any service goods. Delivery of weekly & monthly reports. Demonstrate positive “Customer First” behaviors to ensure a high level of customer service is always provided Competencies Required: Positive attitude, adaptability, Strong time management skills, Ability to adapt to changing circumstances, Ethical and trustworthy, Self-motivated with the capacity to plan time effectively, Empathy, patience, and Sympathy. Skills Required: Must have a good command of Microsoft Excel and some experience working on CRMs - Zoho, Jira, etc. Customer orientation - able to build relationships and gain trust. Communication: communicating clearly and accurately by adopting various styles at all levels of the organization. Builds and maintains collaborative relationships with cross-functional teams. Good public relations, negotiation, and customer orientation skills Education Requirement: Diploma in BM, or a degree in Business Administration Year of Experience Required: 2-5 years Industry: Healthtech/ medical equipment Healthcare or devices or start-up background is an added edge. Show more Show less

The Field Service Engineer will be responsible for meeting the daily service maintenance and repair needs of the customers equipment. Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned. We are looking for a self-starter Field Service Technician/ Engineer to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. Industry : Healthcare ,Medical Devices Focus devices/machines/software: Cardiovascular devices/machines Roles & Responsibilities: ● Installation of the Machines. ● Educate and train customers on use of machines, software and application. ● Attending Break down Calls and Troubleshooting ● First Time Resolution of the machines handled. ● Manage Spares Inventory ● Build positive relationships with customers. ● Payment Collection Desired Candidate Profile: ● Having an experience of 2 to 5 yrs ● Minimum ITI or Diploma ● Ability to work productively with minimal supervision. ● Good communication and customer service skills ● Experience troubleshooting and responding to customer concerns. ● Strong time management skills. Ability to adapt to changing circumstances. ● Ethical and trustworthy. ● Having a valid Driving License and a bike. ● Should be fluent in Hindi, English, and Bengali Show more Show less

We are looking for a proactive and motivated Customer Success Intern to join our team. This is a hands-on internship that offers a unique opportunity to learn and grow in a customer-facing role within a B2B healthcare environment. As an intern, you will be directly involved in engaging with customers at various locations, understanding their experiences with our products, identifying potential challenges, and ensuring optimal product utilization. Key Responsibilities: Conduct Customer Check-ins: Regularly connect with customers to gather feedback on their experience with Tricog's products and services, ensuring they are effectively using the products to meet their needs. Report Feedback to the Team: Collect and relay customer insights and feedback to the teams to inform continuous improvement and development efforts. Assist in Resolving Customer Issues: Work closely with the product team to identify, troubleshoot, and resolve any challenges or issues customers may face with our products, ensuring a seamless experience. Monitor Product Usage: Analyze customer usage data to identify trends and areas for improvement, helping customers maximize the value of Tricog’s solutions. Participate in Strategy Meetings: Contribute to internal meetings focused on enhancing customer satisfaction and retention strategies, providing insights and suggestions based on direct customer interactions. Qualifications and Requirements: Proficiency in Marathi: Strong communication skills in Marathi are essential. Residency in Bangalore : Candidates must be based in Pune, as this role requires working from our office. Eagerness to Learn: No specific educational or professional experience is required. We are looking for candidates who are enthusiastic about learning and growing in a customer-facing role. Please note: It is a Paid internship. Looking for immediate joiners Apply now and take the first step towards a rewarding career in customer success with Tricog Health! Show more Show less

Role Overview: We are seeking a Self-starter with an ownership and execution-first mindset to ensure strategic focus, operational discipline, and cross-functional alignment. This is a high-impact role ideal for someone who thrives in ambiguity, brings structure to chaos, and relishes solving business problems hands-on. You will help drive execution across key initiatives, including new product launches, cross-functional coordination, operations optimisation, marketing enablement, and field execution - ultimately ensuring end-to-end business success . Location: Bangalore Function: Strategy, Operations, and Business Enablement Experience Required: 6–10 years (Generalist, Product, Strategy, Ops, or Consulting background preferred) Key Responsibilities: Strategic Support and Business Planning Support in translating vision into actionable roadmaps for Digital Health (KeeboHealth) and CMD Track and report progress on OKRs and key strategic initiatives. Curate high-quality executive presentations, board materials, investor updates, and business reviews. Program and Project Management Own and drive multiple concurrent projects across product, clinical, regulatory, and commercial domains. Set up governance processes and dashboards to ensure on-time, on-quality, on-budget delivery. Run PMO-style operations for high-priority initiatives (e.g., new product launches, clinical trials, go-to-market, etc). Cross-Functional Execution & Team Enablement Be the central coordination engine across functions like Product, Tech, Clinical, Sales, Operations, Regulatory, Marketing. Follow up relentlessly and unblock issues across verticals. Ensure follow-through on commitments by stakeholders, and raise red flags when off-track. Operational Backbone Streamline workflows, SOPs, and information flows for internal efficiency. Oversee business operations where required - procurement, logistics, inventory oversight (e.g., BP machines, scales, wearables). Maintain a master control on ongoing deliverables, resource gaps, and task slippage. Marketing & Collateral Execution Collaborate with the Marketing team to ensure timely delivery of collaterals, campaigns, product videos, social media, etc. Support product marketing needs – from launches to collaterals. Ad-hoc Problem Solving & Special Projects Solve first-time business problems from due diligence to evaluating new market opportunities. Lead high-priority conversations and follow through with tangible outcomes. Lead internal experiments or PoCs across clinical, sales, tech, or patient engagement. Ideal Candidate Profile: Experience & Background 6–10 years of work experience in product, strategy, operations, consulting, program management, or a startup generalist role . Healthcare background or exposure to digital health, med-tech, pharma, or healthtech is preferred. Proven experience managing ambiguity, owning deliverables end-to-end, and enabling execution. Skills & Competencies: Structured thinking & execution discipline : Can break down abstract goals into actionable steps and drive outcomes without constant supervision. Strong project management : Has run large cross-functional efforts across timelines, people, and outcomes. Excellent communication : Can craft decks, briefs, internal emails, and strategic notes with clarity. High emotional intelligence : Can manage multiple stakeholders, influence without authority, and remain calm under pressure. Digital fluency : Proficient in using tools like Google Workspace, Notion, Trello/Asana, Excel, PowerPoint Traits: Highly reliable; someone who just “gets things done.” Operates with action and ownership. Strong attention to detail while not losing sight of the big picture. Entrepreneurial mindset; willing to roll up sleeves across tasks. Why This Role is Unique Act as a force multiplier in a high-growth healthtech business. Get 360-degree exposure across product, clinical, ops, tech, marketing, and investor relations. Opportunity to transition into leadership roles in future based on performance. Play a pivotal role in saving lives at scale , through digital heart health transformation. Compensation & Work Style Competitive compensation aligned with experience and market standards Flexible working environment with high trust. Expectation of availability and responsiveness during critical phases (especially during launches or investor cycles). Office location: Bangalore About Tricog Health Tricog Health is a global leader in AI-powered cardiac care, enabling early and accurate diagnosis and management of cardiovascular diseases. With over 25 million lives touched and collaborations across India, Southeast Asia, Africa, and the US, we combine cutting-edge technology with deep clinical expertise to transform heart health outcomes. Our Digital Health division, including platforms like KeeboHealth and innovations in Computational Medicine , is at the forefront of redefining remote cardiac care through scalable, AI-driven solutions for Heart Failure, ECG analytics, and population risk stratification. Show more Show less

Role Title: Clinical Application Specialist Location: Chennai, TN Years of experience required: 2-4 years.. Roles & Responsibilities: ● Provide Hands-on training on Acquisition of Echo Studies to the Doctors (Radiologist / Sonologist) or Echocardiographers on their premise. ● Post training, get the mock run and get the medical validation for the Echo studies acquired by the customer. ● Do the technical validation of the Echo machine and support the sales team on customer onboarding. ● Periodically review the quality of images and videos which are being sent by such customers for our reporting services ● Provide remote clinical support and training on Echo imaging to such customers whose acquisition quality is not adequate for remote reporting services. ● Support trade shows and professional conferences by performing product demonstrations and customer training. ● Use market and product knowledge to assist product and medical R&D teams in developing new features and product innovations. Qualifications/Requirements: ● Degree in Cardiac or allied sciences / technology with Echocardiography as main subject or Diploma in Non-Invasive Cardiology from a reputed institute or university. ● Must have in-depth knowledge and hands on experience in 2D, M-Mode, PW & CW Doppler, Colour flow Imaging, Tissue Doppler imaging and Strain / Strain-Rate imaging. ● Should be able to provide hands on training confidently ● Basic proficiency in Computer skills, Network/DICOM Configuration ● Minimum of 2-3 years clinical experience with demonstrated skill in cardiac imaging. ● Willingness to travel extensively across the country both within and outside your specified geographic region with overnight stays depending on geography and business need. Desired Characteristics of the Candidate: ● Strong presentation skills and interpersonal skills ● Communication skills - Ability to communicate effectively in verbal and in writing ● Must be proficient in English, Hindi and any one of the South Indian Languages ● Solid problem solving skills - Ability to manage and resolve conflict, handle objections and negotiation during the sales process ● Proven professional business acumen - interfacing with internal team members and external customers as a part of a solution-based sales process ● Willingness to be flexible/adapt to changing work environments ● Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve ● Ability to multi-task effectively and manage multiple priorities at one time Show more Show less

Responsibilities Mentor the team. Produce well-designed, testable, efficient, and fully functional code. Ensure quality in the development of defined processes. Drive feature/product release. Work with product managers to understand requirements. Assist with solving technical problems when they arise. Develop and review the SDS document. Guide junior members of the team for quality design and coding practices. Do Code review and peer review. Take ownership of the quality and usability of your code. Requirements 3-5 years of experience as a software engineer. Proficiency with Programming Languages, especially in JavaScript (ReactJS and Node.js Frameworks ). Proficiency with database technology such as SQL and No-SQL (MongoDB). Strong grasp of security principles in Client-Server architecture. Familiarity with Cloud Infrastructure. Familiarity with at least a couple of JavaScript frameworks such as AngularJS, VueJS, etc, will be helpful. Strong organizational and project management skills. Good verbal and written communication skills. Excellent understanding of software design and programming principles. Good problem-solving skills. Candidates from a medical industry background are a plus. This job was posted by Raagavee S from Tricog. Show more Show less

Job Description : We are seeking a proactive and detail-oriented Operations Intern to support our government product operations and data management functions. This role is essential in ensuring seamless operations, supporting data accessibility, and enhancing internal processes.The intern will work closely with cross-functional teams and contribute to the efficiency of our systems. Roles and Responsibilities: A. Government Product Operations: ● L1 Analysis and Support: Provide first-level analysis and support across government-related products, including: ● Dashboard ● Cardionet ● Hubber ● Vcardia ● KA STEMI model ● MAC 600 Hardware ● Issue Resolution: Address day-to-day queries related to these products. ● Updates and Upgrades: Manage upgrades and feature updates to maintain product effectiveness. B. Data Management: ● Data Availability: Ensure all required data is readily accessible for internal stakeholders, facilitating informed decision-making. ● Data Digitization: ● Digitize and organize datasets for easy access and retrieval. ● Maintain and manage documents, provide input on documentation improvements, and support tender documentation as needed. This role offers a unique opportunity to gain hands-on experience in product operations and data management, making it ideal for candidates with a technical background looking to develop their skills in a dynamic environment. Kindly note: The internship opportunity is : 1) Paid internship 2) A Work from Office opportunity To learn more about the company, please visit : Tricog Health Official Website Qualification Requirements: Education: BE/B.Tech is required; MBA is preferred. Skills: Strong communication skills and proficiency in MS Office are essential. Show more Show less

JD: Account Management/Customer success associates - Intern About Tricog: Heart diseases are the leading cause of death in India. Much of this is preventable with good technology to detect, cure and manage the case. At Tricog each day we aim to achieve the same by building not just products but eco-systems for cardiovascular disease management. We are helping patients to get access to better diagnosis and better care, potentially saving their life and that is what motivates us. Our team works across the entire range including hardware, algorithms, software and medical expertise to solve this pressing problem. Our aim- changing the 80% chance that a heart attack will take your life to an 80% chance that you will survive. We use technology to help patients gain access to quick, accurate and affordable diagnosis, which can lead to significant mortality reduction.Meet our founding team Tricog was founded in January 2015 by Dr.Charit Bhograj, an Interventional cardiologist by training, Dr.Zainul Charbiwala, an electrical engineer and researcher by training, Udayan Dasgupta, an algorithms expert and Abhinav Gujjar, who is Chief Software Architect at Tricog. Want to know more about us.. Check out our introductory video on YouTube:- https://www.youtube.com/watch?v=ks_kWWCIYtw Role Overview: As a Customer Success Intern, he will assist the Customer Success team in ensuring that our clients receive top-tier service, guidance, and support. This role will provide exposure to customer relationship management, product usage, and data analysis, offering valuable insights into the customer lifecycle. Qualification : Graduation in Business, Marketing, Communication - preferred Master Desired Experience: Freshers/one year experienced Competency : 1. Strong interpersonal skills and communication skills, both written and verbal. 2. Customer-oriented mindset with a passion for providing excellent service. 3. Proficient in Google Suite with good analytical skills/ Microsoft Office Suite (Excel, Word, PowerPoint), and familiarity with CRM tools (Salesforce, HubSpot, etc.) is a plus . 4. A positive attitude, eagerness to learn, and a team player. Role & Responsibilities : Work closely with the Customer Success Manager to track and monitor customer health and satisfaction. Customer Satisfaction: This can be done by maintaining a good relationship and identifying potential issues well ahead of time. You will be expected to uncover key stakeholders and develop a strong touch-point schedule with them. Timely Payments: Work closely with the accounts team to ensure timely payments. Customer Retention: Adoption and sustained usage of the service is key to customer retention. You will need to work closely with the marketing team of the customer to identify and rectify poor usage issues. This can be either because of technical or relationship issues. Develop and execute marketing strategies to cement the customer relationship. Increase revenue: You need to work very closely with all the stakeholders and make sure that you perceive the value of Tricog's service. Key Activities : - Onboarding of customer - Analysis: Constant monitoring of usage and other usage issues to prevent problems. - Outstanding payment follow up - Coordination with Sales and Service teams: Close interaction with the sales team and service teams will be crucial to providing a good experience to the customer. Language - Kannada, English and Hindi are mandatory Show more Show less

The Field Service Engineer will be responsible for meeting the daily service maintenance and repair needs of the customers equipment. Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned. We are looking for a self-starter Field Service Technician/ Engineer to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. Industry : Healthcare ,Medical Devices Focus devices/machines/software: Cardiovascular devices/machines Roles & Responsibilities: ● Installation of the Machines. ● Educate and train customers on use of machines, software and application. ● Attending Break down Calls and Troubleshooting ● First Time Resolution of the machines handled. ● Manage Spares Inventory ● Build positive relationships with customers. ● Payment Collection Desired Candidate Profile: ● Having a experience of 2 to 5 yrs ● Minimum ITI or Diploma ● Ability to work productively with minimal supervision. ● Good communication and customer service skills ● Experience troubleshooting and responding to customer concerns. ● Strong time management skills. Ability to adapt to changing circumstances. ● Ethical and trustworthy. ● Having a valid Driving License and a bike. ● Should be fluent in Tamil , English and any other South Indian languages. Show more Show less

Job Description: To address customer issues and resolve them in a timely and efficient manner. Interact with customers on various channels such as phone, and email and ensure that all customer concerns are being dealt with immediately. Take ownership of customer issues. Escalate unresolved issues to the appropriate internal teams. Collect prompt and accurate feedback from customers. Provide accurate, valid and complete information using the right methods/tools. Keep records of customer interactions, and call data. Follow communication procedures, guidelines and policies. Customer Support Executive Requirements: Qualification: Minimum of graduation in any field. Experience: 0 to 5 years. Language Preference: English, Hindi, Kannada and any other regional language. Willing to work on rotational & night shifts. Excellent interpersonal and written and oral communication skills. Ability to work and support the team. Computer proficiency. Knowledge of conflict resolution techniques is preferable. Téléphonique Étiquettes. Ability to multitask, prioritize, and manage time effectively. Work from the office. Industry: Health Care Location: Malleshwaram(Bangalore) Show more Show less

Tricog is a pioneering global med‑tech company on a mission to empower healthcare providers with advanced virtual cardiac diagnostic tools and services. We bridge the gap between frontline caregivers and cardiology expertise through AI-powered platforms like InstaECG , InstaEcho , and connected devices such as VCardia , delivering accurate, timely, and consistent cardiac diagnoses - even in remote and underserved locations Since our inception in 2014, we've helped diagnose over 25 million ECGs , spanning 14+ countries, supporting more than 5,000 clinicians, and saving countless lives with our intelligent tools and expert-reviewed workflows As a Project Manager, you will lead the planning, execution, and delivery of hardware and digital health projects across Tricog. You will work closely with cross-functional teams - engineering, regulatory, quality, software, and product to ensure timelines are met and standards are upheld. Your focus will be on two key areas: disciplined project tracking and bringing the hardware and digital teams in line with regulatory and process requirements. Key Responsibilities: Manage and track end-to-end project delivery across hardware and digital health teams. Build and maintain detailed project plans covering feature-level tasks across Hardware, Software, Algorithms, and QCRA functions. Coordinate closely with cross-functional teams to track progress, identify delays or scope changes, and publish updates to relevant stakeholders in a timely and structured manner. Use project management tools (preferably JIRA and InstaGantt) to ensure visibility, traceability, and accountability of all deliverables. Ensure project documentation is comprehensive, up to date, and available for internal and external audits. Develop and implement project workflows that align with regulatory standards like ISO13485 , CDSCO , and (eventually) USFDA requirements. Take ownership of process compliance by identifying current gaps, defining SOPs, and creating process documents along with evidence for quality audits. Act as the auditee for the Hardware team in external audits and regulatory reviews. Maintain balance in communication, ensuring stakeholders are informed without overwhelming them with excessive updates. What are we looking for? 4 - 8 years of experience in project management roles, preferably in regulated industries such as med-tech, health-tech, or manufacturing Comfort working on complex, cross-functional projects involving hardware, firmware, software, and compliance workflows Demonstrated ability to build, improve, and follow structured processes aligned with regulatory standards like ISO13485 Hands-on experience using tools such as JIRA, Confluence, Gantt charts, or equivalent systems for task and project tracking Strong communication and coordination skills to work effectively with engineering, regulatory, product, and leadership teams High attention to detail with the ability to manage granular aspects of delivery while keeping the big picture in mind A strong sense of ownership and accountability with the confidence to flag risks, push for clarity, and ensure timely execution Willingness to learn and go deep into regulatory standards, process documents, and unfamiliar tools or domains when needed Ability to stay calm under pressure and navigate shifting priorities without compromising on structure or quality

The Field Service Engineer will be responsible for meeting the daily service maintenance and repair needs of the customers equipment. Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned. We are looking for a self-starter Field Service Technician/ Engineer to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. Industry : Healthcare ,Medical Devices Focus devices/machines/software: Cardiovascular devices/machines Roles & Responsibilities: ● Installation of the Machines. ● Educate and train customers on use of machines, software and application. ● Attending Break down Calls and Troubleshooting ● First Time Resolution of the machines handled. ● Manage Spares Inventory ● Build positive relationships with customers. ● Payment Collection Desired Candidate Profile: ● Having a experience of 2 to 5 yrs ● Minimum ITI or Diploma ● Ability to work productively with minimal supervision. ● Good communication and customer service skills ● Experience troubleshooting and responding to customer concerns. ● Strong time management skills. Ability to adapt to changing circumstances. ● Ethical and trustworthy. ● Having a valid Driving License and a bike. ● Should be fluent in Tamil , English and Hindi.

Location: Bengaluru, India Experience: 4+ years Function: Marketing Reporting to: Director – Marketing Type: Full-Time Role Overview Tricog Health is seeking a skilled and results-oriented Brand Marketing Manager/Specialist to lead the development and execution of integrated brand campaigns, Go-To-Market (GTM) strategies, and category-level initiatives for our products and sub-brands. This role requires a strong grasp of modern marketing techniques, cross-functional project management, and the ability to translate insights into impactful brand strategies. You will be responsible for managing daily brand marketing operations, driving acquisition efforts, and ensuring alignment across offline and digital channels. The ideal candidate brings a combination of strategic thinking, execution excellence, and stakeholder management experience, preferably in health tech or a related industry. Key Responsibilities Lead the development and execution of brand campaigns across digital and offline channels for Tricog and its sub-brands. Develop and implement GTM strategies for key product categories, aimed at enhancing visibility and driving business growth. Manage end-to-end execution of brand initiatives in collaboration with internal teams (product, inside sales, content, and design) and external partners (agencies, media, vendors). Drive key acquisition initiatives including SEO-led content programs, webinar management, and website performance optimization. Translate customer insights, competitor intelligence, and market data into actionable brand strategies. Ensure consistency in brand messaging and identity across all touchpoints. Support regional and offline marketing efforts in coordination with the field teams. Oversee budgets, timelines, and quality control for all brand-related deliverables. Required Qualifications and Skills Minimum 4 years of experience in brand marketing or account management (agency or in-house). Demonstrated success in developing and executing full-funnel brand campaigns that have delivered measurable results. Strong project management capabilities with experience handling multiple stakeholders and priorities. Excellent written and verbal communication skills in English. Proficiency in using digital marketing platforms and tools; working knowledge of CRM and performance analytics tools (HubSpot, Google Analytics, etc.) is an advantage. Ability to work independently while collaborating effectively with cross-functional teams. High level of adaptability and strong organizational skills. Preferred Attributes Proven ability to manage brand equity while driving marketing performance. Deep understanding of contemporary marketing channels, including emerging trends in digital and content marketing. Experience in healthcare, SaaS, or technology-driven sectors will be an added advantage. Willingness to travel as required for campaign rollouts, events, or regional coordination. About Tricog Health At Tricog, we don’t just build products — we solve cardiac emergencies at scale. With real-time diagnosis and AI-driven health tech, our mission is to make critical cardiac care available anywhere, anytime. We’re building a lean, smart, execution-driven team. If you’re tired of red tape and want your work to drive real outcomes, read on. Why Join Tricog At Tricog, we are redefining cardiac care through cutting-edge health tech solutions. As part of the Marketing team, you will contribute to a brand that directly impacts lives, working in a fast-paced environment with a passionate and agile team. You’ll have the opportunity to drive high-impact initiatives with visible outcomes, while advancing your career in a purpose-driven organization.

Requirements ● 2-3 years of experience as a software quality professional. ● Familiarity with the entire software development life cycle and test cycles (Regression, Functional, Systems, User Acceptance) ● Experienced in developing and executing test cases, scripts, plans, and procedures to support various development methodologies. ● Execute test cases/scripts/scenarios on schedule (Functional, Systems Integration, and Regression Testing), and open defects as needed. ● Design, build, and execute automated tests. ● Identify regression testing needs and create and maintain an Automated Regression Suite. ● Work closely with Stakeholders to analyze the end-to-end scenarios, gather requirements, and design the test cases that need to be automated. ● Maintain automated scripts utilizing the existing framework, adhering to coding standards. ● Knowledge & experience on Java or Python, Selenium, Appium, etc to perform the automation of websites and apps on desktop/Mobile devices. ● Detailed and effective written communication skills for documenting the features tested and bugs found. ● Follow the Scrum process, participate in Scrum meetings. ● A go-getter, detail-oriented, extremely responsive candidate who would like to take up technical challenges. ● Self-motivated, works well independently and with others. Preferred Requirements ● Automation skills are a must. ● 2 years of hands-on experience in testing Cloud applications.. ● Familiarity with JIRA, GIT, SQL, and databases. ● Knowledge & experience on Java or Python, Selenium, Appium, etc, is a must. ● Knowledge of the BDD framework or the Cucumber framework. ● Knowledge of API Testing tools such as SoapUI and Postm

Tricog is a healthcare tech product-based company in Bangalore. We are striving to revolutionize healthcare by providing predictive virtual diagnostic solutions for cardiovascular diseases. Now we are on a mission to reinvent the healthcare management system with our new initiative. We are looking for a passionate communications specialist to lead our brand storytelling and positioning efforts. You’ll work closely with the CEO to craft compelling narratives that build public trust and highlight our impact in cardiovascular med-tech. As our first dedicated communications hire, you’ll define and amplify Tricog’s voice across platforms, bringing to life the human stories behind our technology and establishing us as a recognizable, trusted brand in the healthcare space. Key Responsibilities Brand Storytelling : Develop and execute a cohesive communication strategy, creating content that highlights the real-world impact of our innovations. Content Creation : Write and edit high-quality narratives, including case studies, articles, press notes, and social media posts by interviewing clinicians, patients, and internal teams. PR & Visibility : Revive Tricog’s media presence through press relations, events, and founder-driven thought leadership. Campaigns & Fieldwork : Own brand campaigns online and offline. Travel to hospitals/clinics to collect first-hand stories, visuals, and testimonials. Cross-Functional Alignment : Collaborate with product, marketing, and sales to ensure a consistent brand message. Brand Monitoring : Track media visibility, audience engagement, and brand sentiment; refine strategy accordingly. Ideal Profile 7-10 years in communications, PR, or content roles (healthcare, tech, or B2B preferred) A Mass Communications/ Journalism background is a must Strong writing skills with a knack for storytelling and simplifying technical topics Strategic thinker with high ownership and execution capability Prior experience working closely with founders or CXOs is a plus Willingness to travel and interact with front line stakeholders (doctors, hospitals, clinics)

Tricog is a healthcare tech product-based company located in Bangalore, dedicated to revolutionizing healthcare by offering predictive virtual diagnostic solutions for cardiovascular diseases. As part of our mission to transform the healthcare management system, we are seeking a passionate communications specialist to spearhead our brand storytelling and positioning endeavors. Working closely with the CEO, you will be responsible for crafting compelling narratives that enhance public trust and showcase our impact in cardiovascular med-tech. This role as our inaugural communications hire entails defining and amplifying Tricog's voice across various platforms, bringing forth the human stories behind our technology and establishing our presence as a reputable and trusted brand within the healthcare industry. Your key responsibilities will include: - Brand Storytelling: Formulating and implementing a cohesive communication strategy to produce content that showcases the tangible impact of our innovations. - Content Creation: Writing and editing high-quality narratives such as case studies, articles, press notes, and social media posts by conducting interviews with clinicians, patients, and internal teams. - PR & Visibility: Boosting Tricog's media presence through press relations, events, and thought leadership initiatives led by the founder. - Campaigns & Fieldwork: Taking charge of online and offline brand campaigns, and visiting hospitals/clinics to gather real-life stories, visuals, and testimonials. - Cross-Functional Alignment: Collaborating with product, marketing, and sales teams to ensure a unified brand message. - Brand Monitoring: Monitoring media visibility, audience engagement, and brand sentiment to adjust strategies accordingly. The ideal candidate will possess: - 7-10 years of experience in communications, PR, or content roles, with a preference for backgrounds in healthcare, tech, or B2B sectors. - A background in Mass Communications/Journalism is essential. - Strong writing skills with an ability to craft engaging stories and simplify technical subjects. - Strategic mindset with a strong sense of ownership and execution capabilities. - Previous experience collaborating closely with founders or CXOs would be advantageous. - Willingness to travel and engage with frontline stakeholders such as doctors, hospitals, and clinics.,

Job Overview: The ideal candidate for the Area Sales Manager role will be responsible for driving revenue growth by developing and executing strategic account plans and utilizing data-driven sales management techniques in Chennai. The candidate should excel in cultivating and maintaining strong client relationships in the healthcare industry and deeply understand client needs to tailor effective solutions. Proficiency in contract negotiation, cross-selling, and upselling, along with the ability to stay updated on industry trends, is essential. Strong collaboration skills, accurate forecasting, and the ability to advocate for clients' needs within the organization are also critical for success in this role. Responsibilities: 1. Revenue Growth: Develop and execute strategic account plans to achieve revenue targets and growth objectives within assigned key accounts. 2. Data-driven sales management: Plan, define and execute sales in a data-driven manner. 3. Client Relationship Management: Cultivate and maintain strong, long-term relationships with key clients in the healthcare industry, serving as their trusted advisor. 4. Needs Analysis: Understand the unique needs and challenges of each client and tailor our solutions to address those needs effectively. 5. Solution Presentation: Articulate the value proposition of our products and services to key stakeholders, demonstrating how they align with clients' goals. 6. Contract Negotiation: Lead contract negotiations and pricing discussions to secure long-term partnerships and mutually beneficial agreements. 7. Cross-selling and Upselling: Identify opportunities to expand product adoption within existing key accounts, collaborating with the product and customer success teams. 8. Market Insights: Stay informed about industry trends, competitive landscape, and regulatory changes affecting the healthcare sector. 9. Forecasting and Reporting: Maintain accurate sales forecasts, provide regular reports on key account performance, and contribute to overall sales strategy. 10. Team Collaboration: Collaborate with the marketing, customer success, and product teams to ensure seamless client experiences. 11. Customer Advocacy: Serve as the voice of key clients within the organization, conveying their feedback and needs to influence product development and service enhancements. Requirements: 1. Educational Background: Bachelor's degree in Biomedical / Science / Engineering; MBA or advanced degree is a plus. 2. Experience: 5 - 8 years of successful B2B sales experience, preferably in a SAAS or technology-focused environment, with a track record of managing key accounts. 3. Healthcare Domain: Knowledge of the healthcare industry, including an understanding of healthcare software and technology, is highly desirable. 4. Sales Skills: Proven ability to meet and exceed sales targets, negotiate contracts, and manage complex sales cycles. 5. Additional Skills: Good proficiency in analytical skills & and Google Suite 6. Strategic Thinker: Strong strategic thinking and problem-solving skills to identify growth opportunities and navigate client challenges. 7. Team Player: Collaborative mindset with the ability to work effectively in cross-functional teams. 8. Communication: Excellent communication and presentation skills, with the ability to convey complex technical information clearly and persuasively. 9. Languages: Must be proficient in Tamil, English & Hindi 10. Other qualities: ●Self-motivated, willingness to take the initiative in identifying opportunities for growth / improvement and take necessary actions ● Willingness to travel extensively within and outside your specified geographic region with overnight stays depending on geography and business needs. ● Willingness to be flexible / adapt to changing work environments ● Ability to multi-task effectively and manage multiple priorities at a time

As an Accounts Associate, the candidate will handle the entire Finance and Accounts-related operations for the entire Tricog group, in line with group practices and controls. The candidate should adhere to the internal control framework with a view to ensuring adherence to the process, their monitoring, periodic review, and update. Key Activities include: Maintenance of books as per applicable financial reporting standards, handling statutory and internal audits on a periodic basis for different businesses carried out by the company in different geographies Ensuring all statutory compliances applicable to the organization Coordinate with tax and legal consultants for accounting, taxation, and all other legal matters Act as a business finance Associate, manage day-to-day operations, and assist the operations team with decision-making on purchases, sales, and handle all queries with respect to billing, collections, vendor payments, etc. Handle the accounts payable process, ensure clearance of vendor bills, in accordance with accounting standards, statutory compliances, and processes defined in the department. Handling timely and accurate reimbursements of travel and other expenses - review of expense reports, processing the reimbursements and completing the accounting. Explore and implement efficient processes and tools to bring overall efficiency in the area. Responsible for handling all customer and vendor-related queries Assist in building MIS on a timely and accurate basis for consolidation at the group level on monthly/quarterly/annual basis as per Tricog global MIS standards. Any other area having a financial impact. Requirements: B.Com / MBA with 1-3 Years of Experience in Finance and Accounting stream Solid knowledge of financial and accounting procedures MS Excel skills and strong experience of working with other MS Office applications. Excellent analytical and numerical skills Strong ethics, with an ability to manage confidential data Strong communication skills Strong team building and handling skills