Job
Description
Job Opportunity: Senior Zoho Administrator (Remote - India Based) Intro Are you an experienced Zoho professional in India with a proven track record of CRM customization, automation, and system design? Do you enjoy building powerful business workflows and managing CRM architecture end-to-end? If you're tech-savvy, self-driven, and ready to lead process transformation in a growing international company — this opportunity is for you! About Pelazzio Pelazzio is a premier event venue and full-service event company based in Houston, Texas (USA). We host weddings, receptions, corporate events, and more — serving clients with creativity, professionalism, and a passion for unforgettable experiences. As we expand our operations globally, we are building a strong remote team in India to manage CRM systems, optimize operations, and drive business automation. About the Role We are looking for a Senior Zoho Administrator to lead the development and maintenance of our Zoho CRM and Zoho One applications. This role requires hands-on experience in Zoho app customization, automation workflows, and API integrations. You’ll work directly with the leadership team in the U.S. and oversee our CRM architecture and internal systems. This is a senior-level remote position ideal for candidates with advanced Zoho experience. What You’ll Do Lead the design, customization, and integration of Zoho CRM, Projects, Books, SalesIQ, and other Zoho One apps. Optimize business workflows and automate tasks across sales, marketing, and operations departments. Provide technical leadership on CRM-related projects and improvements. Collaborate with cross-functional teams for system-related requirements and solutioning. Build advanced reports, dashboards, and analytics to track business performance. Support onboarding and training of junior team members and developers. Maintain system documentation, logic architecture, and internal knowledge base. Research and implement third-party integrations (e.g., APIs, Zoho Flow, Zapier). Ensure system health, performance, and scalability of Zoho applications. Actively participate in daily communication via Zoom, Telegram, and project platforms. Key Responsibilities Architect and implement scalable CRM solutions using Zoho apps. Develop custom functions using Deluge, APIs, and webhooks. Integrate Zoho with internal/external systems (e.g., JustCall, WhatsApp, Google Workspace). Audit and clean up current CRM modules, user roles, automation, and layouts. Build and maintain automation for contracts, meetings, sales pipelines, and lead follow-ups. Work with leadership on process redesign and system improvements. Mentor and guide junior Zoho admins or new technical hires. Collaborate in long-term planning for CRM upgrades and data management. What We’re Looking For 2+ years of experience as a Zoho CRM/Zoho One Administrator or Developer. Hands-on experience with Deluge scripting, workflows, custom functions, and APIs. Solid understanding of business processes, automation, and CRM architecture. Proven ability to manage CRM projects end-to-end with minimal supervision. Strong familiarity with Zoho apps (CRM, Creator, Projects, Books, SalesIQ, Flow, Analytics). Experience with third-party integrations like JustCall, WhatsApp, Zapier, and webhooks. Strong problem-solving and communication skills. Ability to work remotely with U.S.-based teams, including availability during U.S. business hours. Experience working in a fast-paced or event-driven business is a plus. Job Details Job Type: Full-Time (Remote from India) Working Hours: Approx. 8 hrs/day (with overlap to U.S. Central Time) Compensation: Based on experience and discussed during the interview Start Date: Immediate Tools Used: Zoho One Suite, Google Workspace, Zoom, Telegram, JustCall, WorkDrive How to Apply (For India-Based Candidates Only) Before applying, please watch this video to understand the work expected from Zoho Administrators: 🎥 Watch here Email your resume + portfolio/examples to: pradeep@pelazzio.com Show more Show less
