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Senior Training Manager

Senior Training Manager

Taskus

5 - 10 years

7 - 11 Lacs

indore hyderabad gurugram indore gurugram hyderabad

Posted:9 hours ago| Platform:

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Skills Required

training needs training management product training training programs team development process training sales training behavioural training tna training tni soft skills training ttt customer service training training delivery training need analysis

Work Mode

Work from Office

Job Type

Full Time

Job Description

So what does a Senior Learning Experience Manager really do? Think of yourself as someone responsible for the day-to-day training programs and initiatives across all sites, so not just anyone is qualified for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch.

Now we need your full concentration because its time to imagine what its like being a Senior Learning Experience Manager.

Imagine yourself going to work with one thing on your mind: that you will select, train, and provide work guidance for Training Managers and Supervisors. As you tackle your new tasks for the day, you know that it will lead to one thing: that you will handle the Product Training branch of the Learning and Development Team.

As a Senior Learning Experience Manager, you manage the initiation, development, and implementation of the TaskUs training department's site wide initiatives and drive campaign specific training department's site wide initiatives and drive campaign specific training programs for Team Leaders and Teammates. You will be the "Training Master" that works in tandem with Operations to create and maintain any necessary materials related to maximizing campaign task mastery and personal development. You will pioneer all campaign specific training needs and programs in the organization. You will create and execute TL and TM development training which includes; detailed curriculum, training, and evaluation. You will provide campaign specific training that is sufficiently technical but engaging. You will act as the in house expert, maintain all relevant training materials and documents for all levels for trainees; from new teammates to tenured team leaders. You will ensure that all training provided is aligned with the specific campaign and TaskUs' broader business objectives. You will proactively explore the specific needs of every department and campaign to develop training materials as needed. You will propose and publish a year long training calendar with specific quarterly objectives. You will plan total Training policies, programs, new testing tools, methods and systems to ensure products and services meet quality standards.

So, do you have what it takes to become a Senior Learning Experience Manager?

Location - Gurugram,Hyderabad,Indore,Mohali,Mumbai

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Senior Training Manager