513 Training Needs Jobs

As the Vessel Operations Manager, your role involves overseeing all berthing, shifting, hauling, docking, undocking, and transferring activities of vessels on dry berth. Your key responsibilities include: - Reviewing docking plans for technical adequacy and ensuring proper placement of lifting blocks by checking hull contours and structural members of vessels. - Developing blocking configurations for all handled vessels. - Identifying the training needs of subordinates and facilitating the development of required skills. - Managing maintenance of dredging at Ship lift. - Establishing infrastructure facilities to meet the operational demands of the shipyard. - Executing marine services such as crane operations, workboats handling, transporter services, and docking & un-docking operations. - Overseeing Ship-transfer system operations during docking and undocking processes. - Reviewing sub-contracting and infrastructure-related activities at Ship lift. - Managing R&R worker responsibilities. - Conducting training and development sessions for subordinates. - Handling any other assigned tasks as required. No additional details about the company were provided in the job description.,

Identify the Training Needs of field colleagues of your states/zone by coordinating with NSM/SM/DH/Mrktg. Design, Develop & Deploy the training module as per identified needs.1-2 days of Face to Face Classroom training based on TNI for identified FMRs. Plan On the Job Training before 15 days of the month in coordination with SM/NSM with identified FMRs/ASMs. Evaluate post training effectiveness by working with the participants and pre-decided metrics. On the Job Coaching by observing how the FMR is implementing the learnings inside the Dr chamber and will also guide / train him to do better .the field working wherever required; on the 2 nd day of working, training manager will work with both FMR and ASM and share the feedback with ASM from field working for ASM to work on FMR further Breakup of working days : 2 days class room training + 2-3 days admin working preparing modules + 16-17 Days field working Qualification Qualifications 2-3 days admin working preparing modules + 16-17 Days field working Additional Information About the Department: Global Generics India Global Generics India business journey began in 1986. In the last three decades, we have grown as a trusted name in the healthcare industry and rank as one of the top 10 Pharma Companies in the Indian Pharma Market (IPM) as per IQVIA MAT (November 2022). Our commitment to Lead Ahead has helped us move ranks from 16th position to 10th position (IPM) in the last four years. We are a fast-growing organization with double-digit growth and significant market share in domestic markets. Currently, we rank among the top 5 in oncology, anti-allergy, and gastrointestinal diseases and the top 10 in a few other therapy areas. Our focus is on leveraging our digital capabilities, collaborations, innovations, and inorganic opportunities to become the top 5 companies in the Indian Pharma Market. " Benefits Offered At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself. " Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic. For more details, please visit our career website at https://careers.drreddys.com/#!/. "

Tech Mahindra Ltd. is looking for Associate Team Lead to join our dynamic team and embark on a rewarding career journey The Associate Team Lead is responsible for assisting the team lead in overseeing and managing a team's daily operations, projects, and performance This role involves providing guidance, support, and mentorship to team members, ensuring that tasks are completed efficiently, and maintaining a positive and productive work environment The Associate Team Lead collaborates with cross-functional teams, communicates with stakeholders, and assists in driving team success and achieving organizational goals Responsibilities:Team Management and Leadership:Assist the team lead in managing and coordinating the activities of the team, ensuring effective task delegation and workload management Provide guidance, mentorship, and support to team members, fostering their professional growth and development Promote a positive team culture, motivating and encouraging team members to achieve their goals Collaborate with the team lead to set performance objectives, conduct performance evaluations, and address any performance issues Project Coordination and Execution:Assist in planning, organizing, and prioritizing projects or tasks assigned to the team Coordinate project timelines, resources, and deliverables, ensuring successful project execution Monitor project progress, identify risks or issues, and take necessary actions to mitigate them Collaborate with cross-functional teams to gather project requirements, provide updates, and ensure project alignment with organizational goals Quality Assurance and Process Improvement:Ensure that team members adhere to established processes, standards, and best practices Conduct quality checks and reviews to ensure work accuracy, consistency, and compliance with organizational guidelines Identify process bottlenecks or inefficiencies and propose solutions for process improvement and optimization Foster a continuous improvement mindset within the team, encouraging innovation and the implementation of best practices Communication and Stakeholder Management:Communicate effectively with stakeholders, including clients, senior management, and other teams Act as a liaison between the team and stakeholders, addressing inquiries, providing updates, and managing expectations Facilitate regular team meetings and participate in cross-functional meetings, contributing insights and feedback Training and Knowledge Sharing:Assist in identifying training needs within the team and coordinate training sessions or workshops Share knowledge, best practices, and lessons learned with team members to enhance their skills and capabilities Stay updated with industry trends, technologies, and advancements, and share relevant information with the team Reporting and Analysis:Assist in gathering and analyzing data to generate reports, metrics, and performance indicators Prepare regular reports on team performance, project status, and key accomplishments Use data and insights to identify areas for improvement and make data-driven decisions Qualifications:Bachelor's degree in a relevant field or equivalent work experience Previous experience in a leadership or supervisory role is preferred Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks effectively Excellent communication and interpersonal skills, with the ability to collaborate and build relationships with team members and stakeholders Strong problem-solving and decision-making abilities Ability to motivate and inspire team members, fostering a positive and productive work environment Proficiency in project management methodologies and tools Knowledge of the industry or domain relevant to the team's function Familiarity with performance evaluation processes and techniques Strong attention to detail and commitment to delivering high-quality work Ability to adapt to changing priorities and work under pressure Proficiency in relevant software applications and tools

Race Institute is looking for Banking Trainer come Mentor to join our dynamic team and embark on a rewarding career journey Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective

Role - Senior Manager, Training - Business Impact Group, Agency (L4) Education and Experience - Graduate, with 4-6 years of training experience Job Responsibilities - b) To ensure optimal training coverage to realized desired sales and product mix objectives. b) To ensure optimal training coverage to realizeddesired sales and product mix objectives. c) To plan training calendar and ensure execution asper plan and training needs and agreed agenda for month.

Oriented: Provide professional and strategic, expert level guidance for a Tooling Development Team. Coach, train, consult, advice, approve work of our global tool development team and support customers like assembly, field service, logistics, order management. Ensure that the project task execution follow our Product Development Process. Assure teams high quality of engineering work with innovation, risk management, identification and realization of additional business. Fulfill the Product Safety System, including knowledge documentation relevant to product safety throughout the product lifecycle. Guarantee compliance with product safety realizing all applicable international technical standards (EU directive on machinery incl. CE declaration, ASME, ). Closely cooperate with customers, internal and external partners, and suppliers to identify and eliminate issues and bottlenecks, be available for emerging topics. Identify training needs and provide recommendations to foster a culture of safety and quality awareness within the organization. Conduct risk assessments and lead investigations into product safety non-conformities, ensuring transparent communication with customers when necessary. We dont need superheroes, just super minds: An engineering degree in mechanical engineering and more than 12 years of extensive experience in heavy product industry, project- and product business Professional experience in leading international teams and practice in managing and coaching a team. You are proficient with hardware Tools knowledge, HSE standards including Tool operational safety like creation of lifting plans, supervision of lifting and/or transportation, tool maintenance. Certification as a CE coordinator with practical knowledge of conformity assessment processes for global market access (e.g., CE/UKCA/EAC/KC). Skills in risk evaluation, with familiarity in methodologies such as HAZOP and FMEA. Proficiency in one or more modeling tools including NX, Creo or similar. Providing design solutions fulfilling DFMA & procurement, aspects. Excellent interpersonal skills, the ability to work independently and proactively explore new topics while collaborating closely with stakeholders at all organizational levels. Openness to travel globally and professional-level proficiency in English; knowledge of German is a plus.

Roles and Responsibilities: Recruitment / Resourcing: Assisting seniors to fulfil human resource requirements in consultation with heads of different functional & operational areas and conducting selection interviews.

Our story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Alight act with integrity, be real and empower others. Its why were so driven to connect passion with purpose. Our teams expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. Job Description Associate Learning & Development This role will play a key role in supporting the design, coordination, and implementation of training programs that enhance employee skills, performance, and engagement across the organization. This role requires strong communication, organization, and stakeholder management skills, with a passion for fostering continuous learning and professional development Key Responsibilities: Assist in the planning and execution of learning and development initiatives across departments. Coordinate logistics for training sessions including scheduling, room bookings, materials preparation, and communications. Maintain and update training records, reports, and documentation using Learning Management Systems (LMS) or other internal tools. Support the development of training content, presentations, and learning materials in collaboration with subject matter experts. Track and analyze feedback from training sessions to identify areas for improvement. Partner with internal teams and external vendors to organize learning programs, webinars, and workshops. Help drive engagement in learning initiatives by creating awareness and communication campaigns. Ensure all L&D activities align with organizational goals and compliance requirements Requirements: Bachelor’s degree in Human Resources, Business, Psychology, or related field. Minimum 2 years of experience in Learning and Development or HR-related roles. Familiarity with Learning Management Systems is an advantage. Strong interpersonal and communication skills. Excellent organizational and time-management abilities. Ability to work independently and collaboratively within a team. Proficient in Microsoft Office (Word, Excel, PowerPoint). Experience working in a corporate or multinational environment. Exposure to e-learning development tools is a plus. Certification in training, facilitation, or instructional design is desirable. Candidate should be open to work 5 days from office - Gurgaon. Reach out at nidhi.negidixit@alight.com for any queries. Benefits We offer programs and plans for a healthy mind, body, wallet and life because its important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com. Equal Opportunity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Role Definition The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. Roles and Responsibilities The trainer plays a pivotal role from start to end of the Domain training that includes the following: 1. Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2. Deliver Generic Domain Specific Modules along with up skilling resources on process. 3. Structure On boarding Training requirements, Pre Process, Customer Visits etc. 4. Ensure that all new employees go through the defined new learning path for their respective roles in the account 5. Deliver pre-process and process training for new employees 6. Support new hires during OJT and GO-live 7. Provide refresher and remedial training for existing employees 8. Ensure all regulatory requirements are complied with from time to time 9. Maintain trainee data and information 10. Generate training reports from time to time 11. Support any administrative tasks like trainee roster and scheduling etc. 12. Create/Customize training content for delivery 13. Provide feedback and coaching to analysts on the floor 14. Take ownership for improvement in analysts performance 15. Analyze training needs for employees working for the account. 16. Responsible for account level Training metrics 17. Responsible for adhering to training standardization guidelines defined by the BU Training Function 18. Responsible to work with ops to bridge gaps during training Certifications and Assessments Standard Trainer Assessment & Domain Certification B2 - Domain Process Training Certification Education Graduate Knowledge Must Have 1 Good Hands on system & applications expertise 2 Fluent in English language skills 3 Excellent Communication and presentation Skills 4 Good Customer interaction skills 5 PC literate with good system navigation skills 6 Good Data input skills 7 MS Office (Excel, Word, Outlook) skills - Basic 8 Task Management & Organization skills 9 Problem solving skills 10 Professional experience in Industry environment 11 Ability to engage with the client and run/lead workshops 12 Excellent Facilitation and influencing skills Good to have Advanced Research Skills Content Design & Development Skills Experience in handling LMS activities Experience Must Have 1. A Deep Knowledge of the Business 2. The Ability to Measure and Assess Staff Training Needs 3. Strong Communication and Interpersonal skills 4. A Passion for Continuous Learning 5. Innovative Thinking 6. Embrace Efficiency Mandatory Skills: Training. Experience: 3-5 Years.

We are looking for a highly skilled and experienced HR professional to join our team as a Human Resource Executive (Third Party payroll) in Lucknow. The ideal candidate will have 2-4 years of experience in the field. Roles and Responsibility Identify requirements for replacement hiring and coordinate with managers to initiate hiring approval. Facilitate timely delivery of offer letters to selected candidates and prepare monthly recruitment calendars. Source candidates through different channels such as employment exchanges, employee referrals, and social media. Maintain continuous communication channels with new recruits to allow for smooth on-the-job and cultural transition. Job Any graduate degree is required. Possess strong knowledge of compensation management, benefits administration, and performance management systems. Demonstrate excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams. Exhibit strong analytical and problem-solving skills, enabling data-driven decision making. Ability to prioritize multiple tasks and deadlines in a fast-paced environment. Strong attention to detail and organizational skills, with the ability to maintain accurate records and reports.

Key Responsibilities: Develop and implement comprehensive learning strategies aligned with organizational goals. Design engaging and interactive learning programs, workshops, and e-learning content. Lead the creation and delivery of training materials that enhance learner engagement and knowledge retention. Collaborate with subject matter experts, managers, and HR to identify training needs and learning objectives. Utilize learning technologies, platforms, and tools to deliver scalable training solutions. Analyze learning data and feedback to continuously improve programs and measure effectiveness. Foster a culture of continuous learning and development across the organization. Manage and mentor a team of learning professionals, providing guidance and support. Stay updated with industry trends, emerging technologies, and best practices in learning and development. Coordinate with external vendors or partners when necessary for specialized training.

Key Responsibilities: Develop and implement comprehensive learning strategies aligned with organizational goals. Design engaging and interactive learning programs, workshops, and e-learning content. Lead the creation and delivery of training materials that enhance learner engagement and knowledge retention. Collaborate with subject matter experts, managers, and HR to identify training needs and learning objectives. Utilize learning technologies, platforms, and tools to deliver scalable training solutions. Analyze learning data and feedback to continuously improve programs and measure effectiveness. Foster a culture of continuous learning and development across the organization. Manage and mentor a team of learning professionals, providing guidance and support. Stay updated with industry trends, emerging technologies, and best practices in learning and development. Coordinate with external vendors or partners when necessary for specialized training.

Location : Kolkata Department : Training & Development Industry : BPO / Call Center / Telecom / Customer Service Employment Type : Full-time Job Summary: We are hiring an experienced and dynamic Training Manager to lead the training function for our BPO/Telecom processes in Kolkata . The ideal candidate will be responsible for managing end-to-end training lifecycle from New Hire Training (NHT) to On-the-Job Training (OJT) and refresher sessions. You will work closely with operations and quality teams to enhance agent performance and ensure alignment with business goals. Key Responsibilities : Design, develop, and deliver training programs for voice and non-voice telecom BPO processes. Conduct Training Needs Analysis (TNA) in coordination with operations and quality teams. Oversee New Hire Training (NHT), Onboarding, and OJT processes. Track and evaluate training effectiveness through assessments, certification, and performance metrics. Coach and develop trainers and team leads for consistent delivery and performance improvement. Create and maintain training materials, SOPs, and product/process documentation. Coordinate with clients for process updates, training feedback, and certification. Monitor and report key training metrics (attrition during training, certification rate, post-training performance). Ensure compliance with regulatory and client-specific training guidelines. Drive continuous improvement in training methodology using adult learning principles and feedback. Key Requirements : Experience : 8 years of experience in BPO training (preferably Telecom domain), with at least 2 years in a managerial or lead trainer role. Education : Graduate in any stream (Certification in training/L&D is a plus). Process Type : Telecom / Customer Support / Voice Process preferred. Skills : Strong facilitation, coaching, and communication skills. Knowledge of telecom products, billing, customer care, or tech support processes. Proficiency in MS Office, LMS tools, and reporting dashboards. Experience with quality, compliance, and call calibration. Please apply via Naukri or send your CV to faraz.anwar@cogenthubcx.ai

Role - Chief Manager, Business Impact Group, BIG - Tied (L5) Education and Experience - Graduate, with 4-6 years of training experience Job Responsibilities - a) To manage training and development objectives of mapped employees and cluster. b) To ensure optimal training coverage to realized desired sales and product mix objectives. c) To plan training calendar and ensure execution as per plan and training needs and agreed agenda for month.

Role - Chief Manager, Business Impact Group, BIG - Tied (L5) Education and Experience - Graduate, with 4-6 years of training experience Job Responsibilities - a) To manage training and development objectives of mapped employees and cluster. b) To ensure optimal training coverage to realized desired sales and product mix objectives. c) To plan training calendar and ensure execution as per plan and training needs and agreed agenda for month.

About The Role Key Responsibilities: Develop Training Programs: Design and implement training programs tailored to the needs of the organization. This includes both in-house and outsourced training. Manage Training Schedules: Create and maintain training schedules for all departments, ensuring timely and effective delivery of training sessions. Evaluate Trainers: Evaluate trainers. Provide feedback and support to ensure high-quality training delivery. Assess Training Needs: Conduct training needs assessments to identify skill gaps and areas for improvement. Collaborate with department heads to determine training requirements. Track Training Outcomes: Monitor and report on the effectiveness of training programs. Maintain training records and track employee progress. Continuous Improvement: Stay updated on the latest training methods and technologies. Attend seminars and workshops to enhance training programs. Qualifications: Education: Bachelor's degree Experience: Proven experience as a Training Coordinator or similar role. Experience in managing trainers and training programs. Skills: Excellent organizational and communication skills. Ability to assess training needs and develop effective training programs. Proficiency in using training software and tools. Attributes: Strong leadership and interpersonal skills. Ability to work collaboratively with different departments and stakeholders.

Key Responsibilities: Learning Consulting & Problem Solving - Act as a strategic advisor to business units by diagnosing performance challenges and proposing high-quality and practical learning solutions. This should be done using a structured problem-solving approach from conducting Training Needs Identification (TNI) to measuring Return on Investment (ROI) Strategic Training Needs Analysis (TNA)- Conduct in-depth assessments to identify skill gaps, root causes, and opportunities for impactful learning interventions Solution Architecture- Design scalable, business-aligned learning strategies grounded in adult learning principles and modern instructional design frameworks Learning Modality Advisory- Recommend optimal learning formats (digital, blended, experiential) tailored to user needs and business goals Stakeholder Engagement- Collaborate with cross-functional teams, subject matter experts (SMEs), and leadership to co-create effective learning roadmaps Measurement & ROI- Define success metrics, evaluate learning effectiveness, and drive continuous improvement Process Optimization-Enhance L&D processes for greater agility, efficiency, and impact Thought Leadership- Stay updated on L&D trends and contribute innovative ideas to shape the organizations AI first learning strategy Required Qualifications and Skills 8-10 years of progressive experience in L&D, with a strong focus on consulting and strategic solutioning Proven ability to diagnose business challenges and architect learning solutions that drive measurable performance Expertise in solutioning, adult learning modalities, and learning technologies Strong facilitation, communication, and stakeholder management skills Experience with learning analytics, LMS platforms, and blended learning strategies Strategic mindset with the ability to influence and drive change across organizational levels Comfortable working in a fast-paced, and dynamic environment Preferred Attributes: Experience managing multiple high-priority projects simultaneously Exposure to agile learning methodologies and digital transformation in L&D Background in organizational development or change management is a plus Passionate about innovation, continuous learning, and delivering business impact

Develop and implement HR strategies and initiatives aligned with the overall business strategy.Manage the overall recruitment and selection process.Handling end-to-end recruitment process.Bridge management and employee relations by addressing demands

Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the clients end Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Member Inbound. Experience: 1-3 Years.

Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the clients end Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Retail Banking(Card Operations). Experience: 1-3 Years.

About The Role We are looking to fill Project Lead position for product migration assignment. Project Lead position for product migration assignment will be remote and require no travel. The Project Lead will act as a primary contact to external customers (Physicians and Hospitals) while working closely with cross-functional teams to manage product migration tasks. The role will be responsible for planning, coordinating and managing Revenue Cycle solutions product migration activities. Primary responsibilities of a Project Lead include ? Manage the product implementation of existing clients adding new business or modifying current business Responsible for client outreach to “kick off” the product implementation/migration process Present project plan to client on product modules to be implemented per signed contract Set client expectations and define scope of product migration activities Responsible to educate client on best practices and guide them through the product migration phase Manage all communication with the client including conducting meetings and conference calls Must be responsible for the coordination, communication and accurate reporting of all migration related activities under the supervision of Program Manager Facilitates training needs, schedules client training and reports on training completed Ability to manage multiple projects concurrently with aggressive timeframes Complete projects within set timelines while mitigating risks that could cause the project to delay. Manage detailed work plans, schedules and client status reports. Responsible for tracking and managing client product migration deliverables Responsible for gathering client requirements and collaborating with internal departments to resolve issues related to the client product migration Ensure successful hand-off to client services group for on-going support post product migration Collaborate with internal departments to resolve client questions and issues during product migration Responsible for keeping the project on track and in scope, anticipating and assessing project issues Responsible for developing resolutions working with the team and management, to meet productivity, quality, and client-satisfaction goal ? ? ? Mandatory Skills: SAP Financial Accounting & Controlling. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

So what does a Senior Learning Experience Manager really do? Think of yourself as someone responsible for the day-to-day training programs and initiatives across all sites, so not just anyone is qualified for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Now we need your full concentration because its time to imagine what its like being a Senior Learning Experience Manager. Imagine yourself going to work with one thing on your mind: that you will select, train, and provide work guidance for Training Managers and Supervisors. As you tackle your new tasks for the day, you know that it will lead to one thing: that you will handle the Product Training branch of the Learning and Development Team. As a Senior Learning Experience Manager, you manage the initiation, development, and implementation of the TaskUs training department's site wide initiatives and drive campaign specific training department's site wide initiatives and drive campaign specific training programs for Team Leaders and Teammates. You will be the "Training Master" that works in tandem with Operations to create and maintain any necessary materials related to maximizing campaign task mastery and personal development. You will pioneer all campaign specific training needs and programs in the organization. You will create and execute TL and TM development training which includes; detailed curriculum, training, and evaluation. You will provide campaign specific training that is sufficiently technical but engaging. You will act as the in house expert, maintain all relevant training materials and documents for all levels for trainees; from new teammates to tenured team leaders. You will ensure that all training provided is aligned with the specific campaign and TaskUs' broader business objectives. You will proactively explore the specific needs of every department and campaign to develop training materials as needed. You will propose and publish a year long training calendar with specific quarterly objectives. You will plan total Training policies, programs, new testing tools, methods and systems to ensure products and services meet quality standards. So, do you have what it takes to become a Senior Learning Experience Manager? Location - Gurugram,Hyderabad,Indore,Mohali,Mumbai

Roles and Responsibility Develop and implement comprehensive learning strategies to enhance employee engagement and retention. Design and deliver training programs tailored to meet business objectives. Collaborate with cross-functional teams to identify training needs and develop targeted solutions. Evaluate the effectiveness of training programs and recommend improvements. Manage and maintain accurate records of training activities and participant feedback. Foster a culture of continuous learning and development within the organization. Job Requirements Proven experience in learning and development, preferably in a similar industry. Strong understanding of adult learning principles and instructional design methodologies. Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders. Ability to analyze data and make informed decisions to drive business outcomes. Experience with e-learning platforms and authoring tools is an asset. Strong project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.

Designation : Operations Manager Medical Coding (Inpatient) Role Objective: To Maintain and improve the efficiency and effectiveness of the Team and drive the Business Operations without any challenges Essential Duties and Responsibilities: Ability to co-ordinate multiple projects and initiative simultaneously Ability to drive action plans and strategies Ability to meet Client SLA Deliverables Addressing performance issues and implementing corrective actions Assigning coding tasks and monitoring workload distribution Certification: CIC/CCS (AAPC & AHIMA) Skill Set: Good analytical and process improvement skills. Self-driven, Excellent personal and interpersonal skills, active listener, and excellent communication skills Excellent process knowledge and domain understanding relating to Inpatient coding as per R1 standard. Need to have an Inpatient coding certification. Pre-requisite: Ability to lead and motivate a team of 100+ people, with strong decision-making and problem-solving skills. Excellent verbal and written communication Should have strong experience in IP DRG Coding Ability to analyze data and metrics to improve processes with proficiency in using data analytics and MS Office Ability to build and maintain strong relationships with team members/stakeholders and conflict resolution Ability to identify training needs and provide coaching and mentoring Ability to manage resources efficiently and effectively Should be result oriented and have good analytical/process improvement skills, ability to drive action plans and implement strategies Should have excellent feedback and coaching skills Should be able to lead

Primary Responsibilities: Maintain knowledge of coding and billing requirements and regulatory changes KPIs include but not limited to Productivity, quality, TAT, Attendance and Attrition Quick turnaround using logical understanding of data Manages overall personnel, performance, and discipline of the assigned project(s) Provide expertise and leadership in assigned functional area Manage relationship with internal stakeholders and functions Manage all client interaction and client communication. Should front end the relationship with the client Review and analysis of periodic reports and metrics Evaluation of operational practices and procedures Provide support to quality initiatives targeted towards process improvements Actively involved in the internal audit support, ensuring all compliance parameters are met Establish and maintain a working environment conducive to positive morale, individual style, quality, creativity, and teamwork Provide direction to staff; ensure resolution of problems; sets priorities Actively provides inputs and assistance to the senior management in the planning, implementation, and evaluation / modifications to existing operations, systems, and procedures, specifically relating to his/her assigned project(s) Managing attrition and building retention strategies Preparation of annual business plans including operating budgets Negotiating solutions, resolving conflicts and anticipating/handling critical situations Providing regular performance feedback and giving frequent formal and informal coaching sessions Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Graduate or Postgraduate in: Life Sciences, Allied Medicine (BHMS, BAMS, BPT, Dental Grads, Pharmacist, Nursing) Certified coder - AAPC / AHIMA - CCS/CPC/CPC-H/CCS-P 8+ years coding experience with 2+ years of experience as a Team Lead Thorough knowledge of medical terminology, human anatomy/ physiology, pathophysiology, ICD-10 CM, CPT Knowledge of organizational structure, workflow, and operating procedures Proficient in healthcare reimbursement methodologies Proven ability to manage and enable teams to reach their goals Proven good analytical and communication skills Proven solid interpersonal and communication skills Proven solid acumen towards employee engagements & driving customer satisfaction Proven ability to work closely with SME, Auditor and Trainer and identify training needs for outliers Proven ability to effectively provide 1 on 1 coaching Proven ability to monitor absences and overall day to day operations Proven ability to identify areas of weakness and provide educational teaching to improve those areas of weakness