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Posted:3 weeks ago| Platform: 
Work from Office
Full Time
- Would be responsible for Real time queue monitoring (RTQM) - Would be responsible for sending Intraday reporting (Hourly Interval Reports, Productivity Reports) - Will have to manage client Interaction - Would constantly monitor, track, document and communicate real time floor activities in terms of adherence to process defined AUX/ ACW/ BREAKS & SHIFTS - Would ensure availability of analysts on phones/chats as per the business model requirement.
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Outsourcing and Offshoring Consulting
10001 Employees
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