Senior Training Manager

As a Manager / Senior Manager - Training based in Bangalore (Jakkur), your key responsibilities will include: Training Strategy: - Gain a comprehensive understanding of the training standards and guidelines established by the brands / principals. - Collaborate with department heads and store managers to identify training needs and prioritize areas for product knowledge and retail skill development. - Develop and implement a training plan aligned with organizational objectives including product enhancements, refreshers, and updates. - Manage the Training budget effectively, ensuring efficient use of resources and maximizing return on investment. - Stay abreast of updates, revisions, or enhancements to the principal's training standards and materials. - Remain proactive in reviewing and incorporating any changes into training programs to ensure ongoing compliance and alignment with the latest requirements. Training Process Management: - Define and implement Training process and plans for new hires and for continued learning. - Design training programs adhering to the brands training standards to enhance overall operational performance and customer satisfaction. - Ensure creation of engaging and interactive training materials, including presentations, manuals, e-learning modules, and hands-on activities. - Coordinate training logistics, including scheduling, venue selection, and resource allocation, to ensure seamless delivery of training initiatives. - Monitor and assess the effectiveness of training programs through feedback mechanisms, performance evaluations, and key performance indicators (KPIs). - Continuously update training content and methodologies to reflect industry trends, product advancements, brand standards, and best practices. - Ensure visibility to brand/partner trainings and send right nominations. Stakeholder collaboration: - Collaborate with store managers, HR business partners, department heads to ensure buy-in and support for Training initiatives. - Establish relationships with brand / partners / principal teams to collaborate and align to training standards and objectives. Data analysis and reporting: - Prepare and maintain regular reports and updates on training activities, compliance levels, and performance metrics. - Present findings to relevant stakeholders to facilitate informed decision-making. Team Leadership: - Lead, manage, and build a high performing team of trainers. - Provide guidance, mentorship, and performance feedback to foster their professional growth and development.,