Senior Training Manager

Job Title:Senior Manager – Training

Department/Group:

Location:

Role Overview

Senior Manager – Training

Key Roles and Responsibilities

(not an exhaustive list)

• Ensure all training goals and objectives are achieved at the account level.
• Create and implement

  learning service integration and transition plans

  , ensuring timely and effective execution of all related activities.
• Manage and coordinate the integration and transition of learning services, collaborating with customers and stakeholders to meet requirements.
• Develop and maintain

  positive relationships

  with internal and external stakeholders.
• Ensure compliance with established training practices; design and deploy new training frameworks when needed.
• Partner with internal teams and clients to ensure the

  Learning Management System (LMS)

  supports seamless training integration and delivery.
• Assess, track, and report on learning service performance, providing

  regular updates

  on progress and outcomes.
• Create, maintain, and share reports and documentation as per agreed timelines.
• Facilitate

  learning service reviews and continuous improvement initiatives

  , identifying and implementing best practices.
• Manage and allocate training resources based on business needs, ensuring all

  SOW (Statement of Work)

  terms are met.

• Mentor and coach

  new and existing team members to build capability and drive performance.

Minimum Requirements

• Minimum

  3 years of experience

  in

  Digital Marketing or Content Moderation training

  .

• 7+ years of people leadership experience

  , including at least

  3 years managing managers

  .
• Strong knowledge of

  Learning & Development (L&D)

  best practices.
• Proven track record in

  training program design, development, and management

  .
• Excellent

  leadership, stakeholder management, and communication

  skills.

Good to Have

• Understanding of the

  Advertising, Marketing

  , and/or

  Content Moderation

  domains.
• Experience in

  Content Design & Development

  .
• Hands-on experience with

  Learning Management Systems (LMS)

  and related activities.

Behavioral Skills & Attributes

• Assertive communication and effective

  conflict resolution

  skills.

• Self-improvement

  and

  resilience management

  mindset.
• High level of

  patience

  and

  customer centricity

  .
• Strong

  coaching and mentoring

  abilities.
• Excellent

  analytical and problem-solving

  skills.

corporate-style Word/PDF template

Preferred Diversity

Apply on Varalakshmi.Y@livecjobs.com

7995831110