Senior Store Manager

As a Senior Store Manager, you will play a pivotal role in overseeing all aspects of the store's operations to ensure smooth day-to-day functioning and deliver an unparalleled customer experience. Your strong leadership, business acumen, and passion for fashion and bridal wear will be key to your success in this role. **Key Responsibilities:** - **Team Leadership:** - Recruit, train, and manage a team of stylists, sales associates, and administrative staff. - Foster a positive, inclusive, and motivating work environment. - Conduct regular performance evaluations and provide constructive feedback. - **Customer Service Excellence:** - Ensure each bride receives personalized service tailored to her needs and preferences. - Handle escalated customer issues with professionalism and care. - Build long-term relationships with clients to encourage repeat business and referrals. - **Store Operations:** - Oversee daily operations, including scheduling, inventory management, and visual merchandising. - Maintain cleanliness, organization, and presentation standards. - Ensure all rental gowns and accessories are cleaned, maintained, and ready for client use. - **Sales and Financial Management:** - Drive sales by implementing strategies to meet and exceed revenue targets. - Monitor budgets, control costs, and manage store finances. - Analyze sales data to identify trends and make informed decisions. - **Inventory and Vendor Management:** - Manage inventory levels and coordinate with vendors for new stock and product returns. - Track popular styles and ensure sufficient stock of high-demand items. - **Marketing and Events:** - Collaborate with the marketing team to plan and execute promotional events, bridal showcases, and sales campaigns. - Use social media platforms to enhance store visibility and customer engagement. - **Compliance and Safety:** - Ensure compliance with company policies and local regulations. - Promote a safe and secure store environment for staff and customers. **Qualifications:** - Proven experience as a store manager or senior managerial role, preferably in fashion or bridal retail. - Strong leadership and team-building skills. - Exceptional customer service and interpersonal skills. - Business acumen with experience in sales, budgeting, and inventory management. - Familiarity with bridal fashion trends and fabrics is a plus. - Proficiency in point-of-sale systems and inventory management software. - Excellent organizational and problem-solving abilities. In this full-time role, your Bachelor's degree is required, along with a total of 5 years of work experience and at least 3 years in a managerial position. Proficiency in Hindi is also required for effective communication in the work environment. You will be working in person at the specified work location.,