Proven experience in a customer service or support role (1+ year preferred) Strong communication and problem-solving skills Patience, empathy, and the ability to handle stressful situations professionally Familiarity with customer service software is a plus Comfortable using computers and typing quickly and accurately High school diploma or equivalent; college degree is a plus Job Type: Full-time Pay: From ₹20,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Evening shift Supplemental Pay: Performance bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 9667854976
The Store Manager is responsible for the overall performance and daily operations of the store. This includes achieving sales targets, managing staff, maintaining inventory, ensuring customer satisfaction, and upholding company policies and standards. The ideal candidate is a proactive leader with strong organizational and interpersonal skills. Drive sales to meet or exceed targets. Analyze sales trends and customer preferences to optimize product offerings. Monitor KPIs and implement action plans to improve performance. Control operating costs and reduce shrinkage. Recruit, train, and develop staff members. Schedule and supervise daily work assignments. Provide coaching, feedback, and performance evaluations. Promote a positive and productive work environment. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Evening shift Fixed shift Language: Hindi (Required) Work Location: In person
Proven experience in a customer service or support role (1+ year preferred) Strong communication and problem-solving skills Patience, empathy, and the ability to handle stressful situations professionally Familiarity with customer service software is a plus Comfortable using computers and typing quickly and accurately High school diploma or equivalent; college degree is a plus Job Type: Full-time Pay: From ₹20,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Evening shift Supplemental Pay: Performance bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 9667854976
The Store Manager role involves overseeing the overall performance and daily operations of the store. Your responsibilities will include achieving sales targets, managing staff, maintaining inventory, ensuring customer satisfaction, and upholding company policies and standards. We are looking for a proactive leader with strong organizational and interpersonal skills. Your key tasks will involve driving sales to meet or exceed targets, analyzing sales trends and customer preferences to optimize product offerings, monitoring KPIs and implementing action plans to improve performance, controlling operating costs, and reducing shrinkage. You will also be responsible for recruiting, training, and developing staff members, scheduling and supervising daily work assignments, providing coaching, feedback, and performance evaluations, and promoting a positive and productive work environment. This position is full-time and permanent, with benefits including cell phone reimbursement and Provident Fund. The work schedule may include day shifts, evening shifts, or fixed shifts. Proficiency in Hindi is required for this role, and the work location is in person.,
The Store Manager is responsible for the overall performance and daily operations of the store. This includes achieving sales targets, managing staff, maintaining inventory, ensuring customer satisfaction, and upholding company policies and standards. The ideal candidate is a proactive leader with strong organizational and interpersonal skills. Drive sales to meet or exceed targets. Analyze sales trends and customer preferences to optimize product offerings. Monitor KPIs and implement action plans to improve performance. Control operating costs and reduce shrinkage. Recruit, train, and develop staff members. Schedule and supervise daily work assignments. Provide coaching, feedback, and performance evaluations. Promote a positive and productive work environment. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Evening shift Fixed shift Language: Hindi (Required) Work Location: In person
Key Responsibilities: Plan, create, and manage Google Ads campaigns (Performance Max, Search, Display, Video, Shopping, App). Perform keyword research, ad copy creation, A/B testing, and audience segmentation. Set up conversion tracking (Google Tag Manager, GA4, etc.) to measure campaign performance. Optimize campaigns to improve quality score, CTR, CPC, and ROAS. Generate detailed reports and performance dashboards to communicate insights and recommendations. Stay updated with the latest Google Ads trends, policies, and features. Complete working experience of Google merchant centre, Google ads account, GA4 Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Work Location: In person
The Store Sales Executive is responsible for driving sales, providing excellent customer service, and ensuring smooth store operations. The role involves engaging with customers, understanding their needs, recommending products, and achieving sales targets while maintaining the store’s visual standards. Key Responsibilities Greet and assist customers, providing product information and recommendations. Drive sales by actively promoting products and upselling/cross-selling. Achieve individual and store sales targets on a monthly/quarterly basis. Maintain in-depth knowledge of products, offers, and promotions. Handle customer queries, complaints, and returns professionally. Ensure proper merchandising, stock replenishment, and visual displays. Assist in stock management, inventory checks, and reporting shortages. Process billing, payments, and documentation accurately. Maintain cleanliness, organization, and safety standards in the store. Build long-term customer relationships to encourage repeat business. Skills & Competencies Strong communication and interpersonal skills. Customer-centric mindset with problem-solving skills. Basic knowledge of billing systems, POS, and MS Office. Good presentation and grooming standards. Ability to work under pressure and meet targets. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Paid time off Provident Fund Work Location: In person
Job Summary: We are looking for a Customer Support Executive to provide exceptional service to our customers for our premium range of baby products. The role involves assisting customers with order tracking, returns, COD payments, product inquiries, and complaint resolution . The ideal candidate should have strong communication skills, empathy, and the ability to manage customer expectations in a professional manner. Key Responsibilities: Handle customer queries through calls, emails, WhatsApp, and chat support . Provide order-related assistance including order confirmation, dispatch updates, delivery tracking, and COD remittance queries. Manage returns, exchanges, and refund requests in coordination with the warehouse and accounts team. Assist customers with product-related queries (features, assembly guidance, dimensions, warranty, usage). Maintain accurate records of customer interactions in CRM / ERP system. Escalate unresolved issues to the appropriate department and ensure timely resolution. Follow up with logistics/courier partners to ensure on-time deliveries and pickup of returns . Prepare and share daily/weekly customer support reports on tickets, complaints, and resolution timelines. Educate customers on policies, warranty, and return guidelines to ensure clarity. Contribute to improving customer experience and satisfaction scores by providing empathetic, solution-driven support. Key Skills & Competencies: Excellent verbal & written communication in English and Hindi (knowledge of additional regional languages is a plus). Strong problem-solving, active listening, and patience . Ability to handle angry or dissatisfied customers with empathy . Familiarity with e-commerce processes (orders, returns, COD, payment gateways). Knowledge of MS Excel, CRM, and ticketing systems preferred. Multi-tasking ability in a fast-paced environment. Qualifications & Experience: Graduate in any discipline (Commerce/Business preferred). 1–3 years of experience in e-commerce/retail customer service. Freshers with good communication skills and willingness to learn can also apply. Job Types: Full-time, Permanent Pay: From ₹25,000.00 per month Work Location: In person Speak with the employer +91 7529961646
Job Summary: We are looking for a Customer Support Executive to provide exceptional service to our customers for our premium range of baby products. The role involves assisting customers with order tracking, returns, COD payments, product inquiries, and complaint resolution . The ideal candidate should have strong communication skills, empathy, and the ability to manage customer expectations in a professional manner. Key Responsibilities: Handle customer queries through calls, emails, WhatsApp, and chat support . Provide order-related assistance including order confirmation, dispatch updates, delivery tracking, and COD remittance queries. Manage returns, exchanges, and refund requests in coordination with the warehouse and accounts team. Assist customers with product-related queries (features, assembly guidance, dimensions, warranty, usage). Maintain accurate records of customer interactions in CRM / ERP system. Escalate unresolved issues to the appropriate department and ensure timely resolution. Follow up with logistics/courier partners to ensure on-time deliveries and pickup of returns . Prepare and share daily/weekly customer support reports on tickets, complaints, and resolution timelines. Educate customers on policies, warranty, and return guidelines to ensure clarity. Contribute to improving customer experience and satisfaction scores by providing empathetic, solution-driven support. Key Skills & Competencies: Excellent verbal & written communication in English and Hindi (knowledge of additional regional languages is a plus). Strong problem-solving, active listening, and patience . Ability to handle angry or dissatisfied customers with empathy . Familiarity with e-commerce processes (orders, returns, COD, payment gateways). Knowledge of MS Excel, CRM, and ticketing systems preferred. Multi-tasking ability in a fast-paced environment. Qualifications & Experience: Graduate in any discipline (Commerce/Business preferred). 1–3 years of experience in e-commerce/retail customer service. Freshers with good communication skills and willingness to learn can also apply. Job Types: Full-time, Permanent Pay: From ₹25,000.00 per month Work Location: In person Speak with the employer +91 7529961646
Job Summary: We are seeking a detail-oriented MIS Executive to manage and monitor our inventory data, ensuring accuracy, timely reporting, and smooth stock movement across warehouses. The role requires strong analytical skills, proficiency in MS Excel/ERP systems, and the ability to generate actionable insights for effective inventory control and business decision-making. Key Responsibilities: Maintain and update daily inventory records in ERP/MIS systems. Monitor stock levels, inward/outward movements, and discrepancies . Coordinate with the warehouse and logistics team for timely stock reconciliation . Generate and share daily, weekly, and monthly MIS reports on stock availability, slow-moving/fast-moving items, and stock aging. Track shortages, damages, and excess stock , and highlight variances to management. Ensure real-time inventory visibility across all channels (online, offline, warehouses). Prepare dashboard reports to assist in demand forecasting and purchasing decisions. Support audit activities by providing accurate stock data and reconciliation reports. Collaborate with cross-functional teams (Sales, Purchase, Operations) to streamline inventory processes . Identify process gaps and recommend improvements for efficient stock management . Key Skills & Competencies: Strong knowledge of MIS reporting, Excel (Pivot, VLOOKUP, Macros preferred) . Experience in inventory/warehouse management systems (ERP, SAP, Oracle, or similar). Analytical mindset with excellent problem-solving skills . High attention to detail and accuracy. Good communication and coordination skills. Ability to work under pressure and meet deadlines. Qualifications & Experience: Bachelor’s degree in Commerce, Business Administration, Supply Chain, or related field. 2–4 years of experience in MIS / Inventory management role (preferably in e-commerce, retail, or logistics industry). Knowledge of stock control, audit, and reconciliation processes. Contac person: Anurag Singh 7529961646 Job Types: Full-time, Permanent Pay: From ₹25,000.00 per month Work Location: In person
The Store Manager is responsible for the overall performance and daily operations of the store. This includes achieving sales targets, managing staff, maintaining inventory, ensuring customer satisfaction, and upholding company policies and standards. The ideal candidate is a proactive leader with strong organizational and interpersonal skills. Drive sales to meet or exceed targets. Analyze sales trends and customer preferences to optimize product offerings. Monitor KPIs and implement action plans to improve performance. Control operating costs and reduce shrinkage. Recruit, train, and develop staff members. Schedule and supervise daily work assignments. Provide coaching, feedback, and performance evaluations. Promote a positive and productive work environment. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Provident Fund Language: Hindi (Required) Work Location: In person