Senior Store Manager

Company Introduction

Material Depot is building the Ultimate Home Decor Destination - redefining how India shops for interiors - tiles, laminates, wall decor, and more. Our online catalogue enables us to understand design trends in real time and work directly with manufacturers to launch new collections at speed. Trusted by 10,000+ homes, Material Depot is transforming a 100,000 crore industrymaking premium interiors faster, smarter, and more accessible than ever before.

Location & Employment

Location: Bangalore (On-site) - This is a customer facing role in our experience centers

Employment Type & Compensation:

Full-time - 8-10 LPA + incentives

Role Overview

The Senior Store Manager will be responsible for end-to-end ownership of a Material Depot Experience Centre, ensuring a world-class customer journey while driving sales performance, team productivity, and store profitability.

Key Responsibilities

• Drive sales conversions and achieve Experience Centre revenue targets
• Maintain store hygiene, visual merchandising, and display quality
• Supervise and guide the Experience Centre team on daily operations
• Monitor footfall, inquiries, and conversions on a daily basis
• Coordinate with marketing for walk-in generation and offline activations
• Handle escalations and ensure high customer satisfaction
• Conduct regular team huddles and performance check-ins
• Ensure SOP and brand guideline compliance inside the store

Requirements

• 5-7 years proven retail sales experience, preferably handling high-ticket products
• Excellent verbal and written communication skills
• Comfortable with ambiguity and problem-solving in a fast-paced environment
• Strong team player with ownership toward targets and outcomes
• Ready to work 50 - 60 hours a week, 6 days
• Hands-on execution mindset (not a strategy-only role)

Interview Process

• 2 - 3 interview rounds with leadership