Senior Sales Manager

Job Description

Profile Summary : The incumbent will oversee the end-to-end sales process, ensuring the acquisition and retention of corporate and travel trade clients through strategic outreach and relationship management. This role involves nurturing existing partnerships while identifying new business opportunities aligned with the property's revenue goals. He will partner with sales team, demonstrate strong communication and negotiation skills, and thrive in a fast-paced, target-driven hospitality environment. Key Responsibility Areas : Cultivate and manage relationships with premium corporate clients to drive long-stay business, consistently delivering exceptional service in line with standards. Identify and convert high-value corporate and travel trade leads, aligning all efforts with the hotel’s brand promise and commercial goals. Collaborate closely with revenue, reservations, and front office teams to create bespoke proposals, preferred corporate programs, and value-driven stay packages. Demonstrate operational excellence by maintaining detailed records, structured follow-ups, and a disciplined sales process that ensures client satisfaction and business retention. Conduct regular reviews and business development planning with key accounts to deepen engagement and generate repeat business. Provide accurate and timely sales reports, guest feedback, and market insights to hotel leadership for data-driven decision-making. Work cross-functionally with guest services and operations to ensure every guest experience reflects brand's core values. Act as a brand ambassador by upholding the brand's service culture, ensuring every interaction is guided by professionalism, respect, and a commitment to excellence. Qualifications & Experience: Graduate in any discipline; hospitality or business-related degree preferred. 8–10 years of sales experience in preferably in luxury hospitality. Strong skills in data analytics and sales reporting. Show more Show less