Senior Recruiter

Job Description

Plivo is a leading technology company transforming customer engagement for some of the world’s largest B2C brands, including Uber, WhatsApp, and Zomato. Our new product - the AI agents platform, automates the entire customer lifecycle—from acquiring, engaging, and supporting customers—through cutting-edge multimodal AI, including LLMs, text-to-speech, and speech detection. With a 150+ member engineering team based entirely in India, we are building high-impact global products that handle over 1 billion API requests per month. If you are excited about solving hard, real-world AI challenges at scale, this is where you belong. 🚀 Job Overview: We are looking for a smart and proactive Technical Recruiter to join our team in Bangalore. In this role, you will be responsible for sourcing, assessing, and hiring top technical talent. You must have a deep understanding of tech skills and the technical hiring ecosystem, with the ability to engage in technical conversations with candidates and evaluate their core competencies. Strong stakeholder management skills are essential, as you will work closely with hiring managers and technical teams across the organization. This is a Bangalore based, working from Office role. Key Responsibilities: Proactively source, attract and engage top-tier technical candidates across various domains (Engineering, AI etc.) Utilize a variety of channels (job portals, social media, networking, and referrals) to build a strong talent pipeline Engage in technical conversations with candidates to assess their understanding of key technologies and methodologies Validate candidates’ skills through initial screening calls, technical interviews, and collaboration with technical teams Develop and maintain technical evaluation criteria and guidelines in alignment with the needs of Plivo Collaborate closely with hiring managers and senior leadership to understand role requirements and provide expert hiring advice Manage candidate expectations and ensure a smooth and engaging recruitment process Communicate effectively with internal stakeholders to update on recruitment progress and challenges Continuously improve recruitment strategies and processes to enhance candidate experience and reduce time-to-hire Maintain accurate recruitment records and provide regular reports on hiring metrics, challenges, and successes Leverage data and feedback to refine sourcing strategies and improve the overall recruitment process Stay up-to-date with the latest trends in the tech industry, including emerging skills, tools, and competitive hiring practices Act as a trusted advisor to both candidates and internal teams by sharing market insights and recommendations Qualifications: 5+ years of experience in technical recruitment, preferably in the tech or startup ecosystem Proven track record of successfully hiring for various technical roles (backend, frontend, fullstack, AI, etc.) and managing end-to-end recruitment processes Strong understanding of core technical skills, frameworks, and programming languages relevant to our hiring needs Ability to engage in technical conversations and assess candidates on basic technical skills Excellent verbal and written communication skills Exceptional stakeholder management skills with the ability to influence and build strong relationships across levels Strong organizational and time management skills with the ability to manage multiple roles simultaneously Proficiency with applicant tracking systems (ATS) and recruitment tools What We Offer: Competitive compensation and benefits package A dynamic, fast-paced work environment at a leading global communications platform Opportunities for professional growth and development A collaborative, people-centric culture with a focus on innovation and continuous learning