Senior Product Manager

Senior Product Manager, Travel Operations

Company: Aspire Lifestyles (APAC) PTE Ltd Location: India Reports To: Global Vice President, Travel

About Aspire Lifestyles

Overall Purpose of the Job

Key Responsibilities

• Strategic Growth: Help drive the growth of Aspire Lifestyles’ Travel Business, focusing on revenue and profit generation through strategic product management.
• Business Planning: Assist the Global VP in identifying opportunities and creating business strategy plans to address strategic goals.
• Project Leadership: Responsible for all aspects of travel projects including scope, planning, resource designation, budget maintenance, and progress monitoring.
• Stakeholder Liaison: Serve as an essential linkage between Service Delivery, Engineering, Digital, and the product team to communicate goals and performance.
• Roadmap Management: Manage the Travel Product roadmap for features from inception through implementation, collecting requirements and establishing KPIs.
• Partnership & Negotiation: Establish and negotiate strategic partnerships with air, online travel partners, and luxury service providers.
• Data Analytics: Analyze customer behavior patterns, travel requests, and product margins to determine the right marketing and pricing strategies.
• Architecture & Design: Work closely with the engineering team to aid in designing the architecture needed for clients and partners to integrate with the travel product.
• Team Guidance: Provide leadership to Training and Quality Assurance managers to ensure consultants are proficient in converting travel requests into bookings.
  

Required Skills & Experience

• Experience: Minimum 5+ years of product management experience in the travel industry.
• P&L Management: Proven ability to deploy product, marketing, and pricing strategies to manage a travel P&L.
• Technical Proficiency: Extensive knowledge of Global Distribution Systems (GDS) including Sabre, TravelPort, and Amadeus.
• Financial Acumen: Strong analytical and problem-solving capabilities with pragmatic commercial business acumen.
• Operations Expertise: A "Doer" with excellent attention to operational details and experience in project management.
• Global Mindset: Culturally sensitive and effective in a multicultural, matrixed environment.
• Industry Knowledge: Knowledge of local India travel rules and laws, and travel partners in the Preferred Travel segment.
  

Qualifications & Requirements

• Education: Bachelor’s degree required; MBA or Master’s Degree is a plus.
• Travel: Ability to travel approximately 20-25% of the time.
• Communication: Excellent written and verbal communication skills with the ability to influence people at all levels.