Senior Product Manager

About Us:

We are a global, AI-powered sales and marketing platform supporting 2M+ businesses worldwide. Our tools help agencies, entrepreneurs, and companies of all sizes capture, nurture, and convert leads into loyal customers. With a remote-first team of 1,500+ across 15 countries, we power billions of daily events and conversations that drive real business growth.

About the role:

Our Cloud Platform is designed to be the ultimate launchpad for startups and businesses looking to create cutting-edge solutions using our public APIs from CRM systems to scheduling platforms, and beyond. We're building an open, developer-friendly ecosystem where companies don't have to reinvent the wheel; they can leverage our APIs and focus on their unique value proposition (USP).

We need a Product Manager who can scale our API ecosystem, create a world-class

developer experience, and enable companies to launch faster using our platform.

Your mission?

To lead, scale, and grow our Cloud Platform into a world-class API ecosystem that

powers the next wave of digital products.

What You'll Do:

• As our Product Manager for the Cloud Platform, you will define and execute the roadmap for API-first innovation ensuring businesses can easily integrate, build, and scale on top of HighLevel's infrastructure.

• Own the Product Vision & Strategy - Shape the roadmap for HighLevel's cloud platform, making it the go-to foundation for SaaS builders.

• Launch & Optimize Developer-Friendly APIs - Ensure our APIs are robust, developer-friendly, and enterprise-ready, enabling seamless integration for any product or business.

• Partner with Startups & Developers - Build relationships with early adopters, understand their challenges, and champion API-first innovation.

• Make Integration Easy - Streamline the developer experience with better documentation, SDKs, and self-serve tools to reduce friction.

• Drive API Adoption & Monetization - Develop strategies to grow API usage and create revenue opportunities for the platform.

• Be the Bridge Between Business & Tech - Work cross-functionally with engineering, sales, marketing, and customer success to create seamless integrations and developer-focused experiences.

• Turn Data into Action - Use analytics to track API adoption, reduce friction, and improve developer satisfaction.

• Optimize for Scale & Reliability - Work with infrastructure teams to ensure our cloud platform is secure, scalable, and high-performing.

• Data-Driven Growth - Use analytics to track developer adoption, API usage, and product performance, iterating quickly based on feedback.

Who You Are:

We're looking for someone who is:

• API & Platform Obsessed - You live and breathe APIs, understand developer needs, and know how to create an intuitive, scalable API-first product.

• Strategic & Execution-Focused - You can see the big picture, define a vision, and also roll up your sleeves to execute.

• Customer-Centric & Developer-First - You know what startups, SaaS founders, and enterprise developers need to build powerful applications quickly.

• Data-Driven & Experimentation-Oriented - You track, test, and iterate based and adoption metrics, usage patterns, and API performance.

• Technical, but Business-Savvy - You don't need to code, but you understand API architecture, REST, and cloud platforms enough to work effectively with engineers.

What You'll Bring

• 5+ years of experience in Product Management with a focus on APIs, Developer Platforms, or Cloud Products
• A track record of building API-first products that drive high adoption and usage
• Strong understanding of SaaS, PaaS, and API ecosystems
• Experience working with developer tooling, API docs, SDKs, and API marketplaces
• Familiarity with AWS, GCP, or Azure cloud platforms
• Passion for building ecosystems that empower developers and startups
• Experience working in fast-growing, high-scale SaaS environments

Bonus Points If You:

• Have worked at a developer-focused SaaS, API-first startup, or cloud platform company
• Understand API business models and have experience in API monetization
• Have built or managed a developer portal, marketplace, or API partner program