Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Our vision: A world where everyone is free to focus on their most purposeful work, together. Ready to become a Wriker? As a Helpdesk Engineer, you bring solid experience in supporting enterprise IT environments with a strong customer focus and security-awareness in a dynamic workplace. You are proficient at solving a wide variety of IT issues relating to hardware, software, and user access, and you enjoy continuously improving IT processes and technologies. You are adept at managing your own priorities on daily bases and are always looking for meaningful ways to improve the support we provide to all Wrikers. About You And Your Team We are a global IT Helpdesk team of six, distributed across multiple locations, responsible for delivering reliable, high-quality IT support for over 1000 Wrike employees. As an in-office team member based in Bengaluru, you’ll become a critical part of our worldwide IT operations—supporting a broad set of devices and services, collaborating on automation projects with IT Operations, and working closely with local HR and Workplace Ops to ensure a seamless office and remote user experience. In this role, you will be: Acting as the primary point of contact for internal IT requests, owning user issues from first report to resolution and escalation if needed. Managing and improving user lifecycle processes (onboarding/offboarding), including hardware and account provisioning, and ensuring timely device return and access revocation. Ensuring device compliance and security using MDM platforms (e.g., Jamf, Intune/MEM), and collaborating with the global IT Operations team to automate device management and streamline processes. Maintaining and optimizing IT asset management, including hardware procurement, inventory monitoring, and vendor coordination for the Bengaluru office. Supporting and optimizing AV infrastructure, ensuring smooth operation for Zoom rooms and video conference events, including onsite troubleshooting and proactive maintenance. Participating in process improvements and automation initiatives to reduce manual workload and improve efficiency, quality, and security in service delivery. Serving as a local escalation point and collaborating with your global teammates to share knowledge and resolve more complex or distributed challenges. Staying current with IT best practices and technologies, with a willingness to cross-train and expand your technical skillset. Being a key support presence during major projects, onboarding cycles, and incident response situations as required. Our Technical Environment: MacOS and Windows endpoints managed with Jamf and Microsoft Endpoint Manager (Intune/MEM) Okta and SSO solutions for centralized access management and security Office 365 and Google Workspace productivity platforms Zoom video conferencing & AV hardware (Poly/Neat/Logitech) We value automation and scripting—experience with Python (especially for workflow/task automation) is a plus. PowerShell or shell scripting experience is also beneficial. IT ticketing and asset management via Wrike and/or ServiceNow CI/CD and self-service solutions being developed in partnership with IT Operations You will achieve your best if you have: Must be able to work standard Indian shift hours Should be flexible to work extended shifts whenever required This is a full-time, onsite role with mandatory attendance at the office for all 5 working days each week Advanced troubleshooting skills with the ability to diagnose and resolve hardware, software, and network problems efficiently Experience with MacOS and Windows administration in a managed, corporate setting (via MDM/SCCM/Jamf/Intune, etc.) Working knowledge of identity platforms (Okta, Azure AD, SSO/MFA concepts) Working experience with AV systems, video conferencing solutions, and modern office networking (Wi-Fi, VPN, DNS basics) Strong organizational skills and ability to prioritize in a fast-paced, distributed environment Solid communication skills with proficiency in English (written and verbal) A creative, solutions-oriented approach to IT issues, and a proven ability to think outside the box when tackling complex or unfamiliar challenges You will stand out with: Experience with configuration management or automation tools (e.g., Ansible, Terraform, scripting in Python/Bash/PowerShell) Demonstrated initiative in driving improvements to IT security, automation, or end-user workflows Familiarity with enterprise-grade IT asset management and inventory systems Experience delivering IT support across multiple geographic locations or multicultural teams Proven ability to document procedures, build knowledge bases, and enable self-service for users Strong service-oriented mindset, with exemplary analytical and problem-solving skills Perks of working with Wrike 10 days of National and Festival Holidays per year (eight fixed, two flexible) 18 days of paid vacation per year 14 days of sick leave with a medical certificate per year 5 uncertified sick days per year Group Medical Plan: Coverage for employees, spouse, children, and parents/in-laws for Rs 5,00,000. Free health checkup for employees Personal Accident Insurance: Rs 50,00,000 Term Life Insurance: Rs 50,00,000 Up to 26 weeks of paid maternity leave for the first two children 4 weeks of paid parental leave 2 days off for volunteering with nonprofit charities Broadband/Internet Reimbursement: INR 1500 per month Full-stocked pantry and complimentary lunch Hybrid work model Your recruitment buddy will be Saran Krishnamoorthy, Senior Recruiter. Who Is Wrike And Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike promotes a hybrid work mode for those that live near an office hub, we meet in the office 2-3 times a week. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together. Our persona 💡 Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚 Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗 Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page, Company culture page, Instagram, Wrike Engineering Team, Medium, Meetup.com, Youtube for a feel for what life is like at Wrike. Show more Show less

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Our vision: A world where everyone is free to focus on their most purposeful work, together. Ready to become a Wriker? Wrike is looking for a security operations center (SOC) analyst. This team protects Wrike’s valuable assets and data against cyber threats and attacks 24/7. More about your team: As a SOC Analyst, you will collaborate with a multidisciplinary security team comprising Infrastructure Security Engineers, Security Engineers, Application Security Engineers, and Compliance specialists. You’ll find yourself among a group of passionate and approachable professionals, dedicated to continuous improvement and teamwork in keeping our organization secure. Key Responsibilities: Monitor, analyze and triage security alerts and events Assess risk, impact of potential incidents, and take appropriate remediation steps and actions Employ various security tools and technologies to detect and investigate cyber threats Work collaboratively with other teams, including incident responders, to ensure proper escalation and resolution of cases Document and report security incidents Participate in further development and improvement of security monitoring and detection capabilities Stay up to date with the latest security trends, vulnerabilities, and best practices. You will achieve your best if you have: At least 1-2 years of experience in a Security Operation Centre (SOC) or similar role Knowledge of network fundamentals and common security threats Well-developed logical thinking capabilities and problem-solving skills Strong communication skills, both written and verbal You will stand out with: Experience with security information event management (SIEM) and extended detection and response (e.g. Rapid7, Splunk, Wazuh, Microsoft Defender for Endpoint, Crowdstrike) Industry certificates is an advantage Experience with log analysis and correlation Perks of working with Wrike 10 days of National and Festival Holidays per year (eight fixed, two flexible) 18 days of paid vacation per year 14 days of sick leave with a medical certificate per year 5 uncertified sick days per year Group Medical Plan: Coverage for employees, spouse, children, and parents/in-laws for Rs 5,00,000. Free health checkup for employees Personal Accident Insurance: Rs 50,00,000 Term Life Insurance: Rs 50,00,000 Up to 26 weeks of paid maternity leave for the first two children 4 weeks of paid parental leave 2 days off for volunteering with nonprofit charities Broadband/Internet Reimbursement: INR 1500 per month Full-stocked pantry and complimentary lunch Hybrid work model Your recruitment buddy will be Saran Krishnamoorthy, Senior Recruiter. Who Is Wrike And Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike promotes a hybrid work mode for those that live near an office hub, we meet in the office 2-3 times a week. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together. Our persona 💡 Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚 Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗 Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page, Company culture page, Instagram, Wrike Engineering Team, Medium, Meetup.com, Youtube for a feel for what life is like at Wrike. Show more Show less

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Our vision: A world where everyone is free to focus on their most purposeful work, together. What Is Wrike? Wrike is an enterprise-ready, cloud-based collaborative work management platform for managing cross-functional work at scale that is fully configurable and enables contextual collaboration in a secure environment. Enterprises use Wrike to offer a single digital workplace for all of their departments and teams. Role and Responsibilities Must be ready to support US working hours; 8:30pm IST to 5:30am IST Review, validate, and process customer contracts in CPQ/SFDC system. Make sure the customer is provisioned according to the signed contract and all the contractual obligations are fulfilled. Create, check and send invoices according to the rules and regulations, as well as in accordance with the customer requirements. Provide support to the Sales, Renewals, Legal, Customer Support, Customer Success and other teams. Help structuring contracts, find the best solution for the sales team making sure it complies with company guidelines and system rules. Validate or escalate exceptions and customization requests. Work in SFDC, CPQ, Netsuite, Wrike, Zendesk. Help with system limitations and/or issues. Respond to customer queries and cancellation requests. Help with customer vendor forms. Provide coverage and support to the other members of the billing team when required. Other ad-hoc duties as assigned. Qualification Requirements Bachelor’s degree in Business, Finance, Accounting or related 1+ years of relevant experience Fluent in verbal and written English Excellent computational skills, including adding, subtracting, multiplication, division, calculating percentages, understanding of proration calculation, etc Strong organizational skills and self-motivation, ability to work both independently as well as part of a team. Great attention to detail and the ability to see the bigger picture at the same time Strong problem-solving skills, ability to find a creative solution while adhering to company policies and guidelines. Be able to work independently and cross functionally with Finance, Legal, Sales, and Customer Support teams Good understanding of basic legal contract structure and revenue recognition concepts is a plus Tools you will use NetSuite/Oracle Salesforce CPQ Microsoft Suites (Word & Excel) Wrike Management tool ZenDesk ticketing system RingDNA Perks of working at Wrike 10 days of National and Festival Holidays per year 18 days of paid vacation per year 14 days of sick leave with a medical certificate per year 5 uncertified sick days per year Group Medical Plan: Coverage for employees, spouse, children, and parents/in-laws for Rs 5,00,000 Personal Accident Insurance: Rs 50,00,000 Term Life Insurance: Rs 50,00,000 Up to 26 weeks of paid maternity leave for the first two children 4 weeks of paid parental leave 2 days off for volunteering with nonprofit charities Broadband/Internet Reimbursement: INR 1500 per month Night shift allowance This position is available remote in Bangalore only Your recruitment buddy will be Tripti Sachan, Senior Recruiter. Who Is Wrike And Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike promotes a hybrid work mode for those that live near an office hub, we meet in the office 2-3 times a week. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together. Our persona 💡 Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚 Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗 Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page, Company culture page, Instagram, Wrike Engineering Team, Medium, Meetup.com, Youtube for a feel for what life is like at Wrike. Show more Show less

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Our vision: A world where everyone is free to focus on their most purposeful work, together. Ready to become a Wriker? Wrike is looking for a security operations center (SOC) analyst. This team protects Wrike’s valuable assets and data against cyber threats and attacks 24/7. More about your team: As a SOC Analyst, you will collaborate with a multidisciplinary security team comprising Infrastructure Security Engineers, Security Engineers, Application Security Engineers, and Compliance specialists. You’ll find yourself among a group of passionate and approachable professionals, dedicated to continuous improvement and teamwork in keeping our organization secure. Key Responsibilities: Monitor, analyze and triage security alerts and events Assess risk, impact of potential incidents, and take appropriate remediation steps and actions Employ various security tools and technologies to detect and investigate cyber threats Work collaboratively with other teams, including incident responders, to ensure proper escalation and resolution of cases Document and report security incidents Participate in further development and improvement of security monitoring and detection capabilities Stay up to date with the latest security trends, vulnerabilities, and best practices. You will achieve your best if you have: At least 2+ years of experience in a Security Operation Centre (SOC) or similar role Knowledge of network fundamentals and common security threats Well-developed logical thinking capabilities and problem-solving skills Strong communication skills, both written and verbal You will stand out with: Experience with security information event management (SIEM) and extended detection and response (e.g. Rapid7, Splunk, Wazuh, Microsoft Defender for Endpoint, Crowdstrike) Industry certificates is an advantage Experience with log analysis and correlation Perks of working with Wrike 10 days of National and Festival Holidays per year (eight fixed, two flexible) 18 days of paid vacation per year 14 days of sick leave with a medical certificate per year 5 uncertified sick days per year Group Medical Plan: Coverage for employees, spouse, children, and parents/in-laws for Rs 5,00,000. Free health checkup for employees Personal Accident Insurance: Rs 50,00,000 Term Life Insurance: Rs 50,00,000 Up to 26 weeks of paid maternity leave for the first two children 4 weeks of paid parental leave 2 days off for volunteering with nonprofit charities Broadband/Internet Reimbursement: INR 1500 per month Full-stocked pantry and complimentary lunch Hybrid work model Your recruitment buddy will be Saran Krishnamoorthy, Senior Recruiter. Who Is Wrike And Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike promotes a hybrid work mode for those that live near an office hub, we meet in the office 2-3 times a week. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together. Our persona 💡 Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚 Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗 Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page, Company culture page, Instagram, Wrike Engineering Team, Medium, Meetup.com, Youtube for a feel for what life is like at Wrike. Show more Show less

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Our vision: A world where everyone is free to focus on their most purposeful work, together. Ready to become a Wriker? We’re looking for a SDET / QA Automation Engineer to join our development team and play a key role in ensuring product quality. As a QA Automation Engineer, you will contribute to test automation by developing internal tools and services for the Wrike product, which is written in Java. Our beliefs include: AI-driven approaches to enhance efficiency and accelerate our processes. A full-stack QA approach, without strict separation between QA and QA Automation roles. You will also have the opportunity to enhance your automation skills through our Wrike QA Automation School, designed to help you grow and expand your scripting expertise. To succeed in this role, you should: Enjoy working in a fast-paced environment. Have web automation testing experience. Be passionate about quality, with a proactive attitude. More About Your Team We have over 150 engineers working in cross-functional teams across the Czech Republic, Cyprus and India. At Wrike, we value quality, efficiency, and speed. Providing speedy feedback and delivering results are crucial goals for our QA engineers. The faster we provide feedback, the more effectively we can fix issues. How You’ll Make an Impact Gather and analyze information on product changes, bugs, and test scenarios Enhance and maintain test frameworks and test infrastructure Develop internal QA automation tools Work with state-of-the-art code copilots and LLMs Use internal AI applications with access to code bases and documentation Automate sophisticated test case scenarios Design and execute smoke, integration, deployment, and regression automation testing, and assist with analyzing and investigating results Participate in Scrum teams, working on testing tools, infrastructure, and frameworks Solve complex, unstructured problems and rebuild processes to improve efficiency Our Tech Stack Java 17 JUnit 5 Maven htmlElements (wrapper for Selenium) Retrofit 2.0 TeamCity / GitLab CI How We Work We operate in a fast-paced Agile environment, with 15+ Scrum teams focused on developing and maintaining our project management platform. We use thousands of automated tests written with modern frameworks, all running on a dynamic infrastructure. You Will Achieve Your Best If You Have: A minimum of 3 years of relevant experience Strong in Java programming Strong communication skills You Will Stand Out With: Experience with JUnit, htmlElements, Allure framework, or similar tools Experience with Selenium, Retrofit, or similar QA automation tools Experience with AI tools Familiarity with CI tools (TeamCity, Jenkins, or similar) and/or test infrastructure Experience with performance testing Knowledge of Linux Experience with Maven or similar build tools Perks of working at Wrike 10 days of National and Festival Holidays per year (eight fixed, two flexible) 18 days of paid vacation per year 14 days of sick leave with a medical certificate per year 5 uncertified sick days per year Group Medical Plan: Coverage for employees, spouse, children, and parents/in-laws for Rs 5,00,000. Free health checkup for employees Personal Accident Insurance: Rs 50,00,000 Term Life Insurance: Rs 50,00,000 Up to 26 weeks of paid maternity leave for the first two children 4 weeks of paid parental leave 2 days off for volunteering with nonprofit charities Broadband/Internet Reimbursement: INR 1500 per month Full-stocked pantry and complimentary lunch Hybrid work model Your recruitment buddy will be Saran Krishnamoorthy, Senior Recruiter. Who Is Wrike And Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike promotes a hybrid model for team members near our office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn, with 2–3 in-office days per week to foster collaboration and teamwork. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together. Our persona 💡 Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚 Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗 Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page, Company culture page, Instagram, Wrike Engineering Team, Medium, Meetup.com, Youtube for a feel for what life is like at Wrike. Show more Show less

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Our vision: A world where everyone is free to focus on their most purposeful work, together. Ready to become a Wriker? Are you eager to work with curious, talented teammates who enjoy solving technical challenges collaboratively? Do you want the opportunity to learn diverse technologies and share your insights with your team? At Wrike, you’ll directly contribute to our main goal—delighting Enterprise Customers and making their work easier. We offer a flexible hybrid work model, fun team-building events, and fantastic office locations. More about Your team You’ll be part of a dynamic, supportive internal team focused on supercharging development efficiency, simplifying solutions, and continuously improving our architecture. You'll work alongside experienced engineers who value technical depth, smart abstractions, and shipping solutions that last. How You’ll make an impact Contribute to designing, building, and enhancing product features—whether new or existing Collaborate with your team to address technical and business challenges, discussing and refining solutions Help estimate tasks, write tests, and participate in code reviews to achieve high technical quality Embrace iterative, fast-paced development and strive to use industry best practices Use AI tools to automate, streamline, and enhance development workflows Stay curious, keep learning, and support the growth of your teammates You will achieve your best if you have At least 3 years of relevant experience Solid hands-on software development experience using Java (8+), Spring (IoC concepts), REST APIs, and SQL Familiarity with both relational (PostgreSQL) and non-relational (Redis) databases Experience with unit and integration testing frameworks, and knowledge of the Java web stack (HTTP, filters, servlets, web security) Previous experience working in product or cross-functional teams, demonstrating good communication and collaboration skills Good English communication skills—able to share ideas and participate in team discussions Motivated to solve real customer problems and contribute to improving technology and processes Interest in AI—comfortable using AI tools (like coding agents or automation) to assist in day-to-day work You will stand out with Experience designing and building complex backend systems from scratch, with a focus on scalability, reliability, and long-term maintainability Proficiency in system architecture and queuing patterns (e.g., Kafka, RabbitMQ), and a strong grasp of designing decoupled, resilient services A structured approach to root cause analysis (RCA) and debugging in distributed systems Experience collaborating closely with Product Managers and Designers during product development and discovery phases Exposure to enterprise environments, including working across multiple teams and navigating legacy systems A track record of contributing to the design of scalable, robust system solutions in high-growth or high-complexity contexts Perks of working at Wrike 10 days of National and Festival Holidays per year (eight fixed, two flexible) 18 days of paid vacation per year 14 days of sick leave with a medical certificate per year 5 uncertified sick days per year Group Medical Plan: Coverage for employees, spouse, children, and parents/in-laws for Rs 5,00,000. Free health checkup for employees Personal Accident Insurance: Rs 50,00,000 Term Life Insurance: Rs 50,00,000 Up to 26 weeks of paid maternity leave for the first two children 4 weeks of paid parental leave 2 days off for volunteering with nonprofit charities Broadband/Internet Reimbursement: INR 1500 per month Full-stocked pantry and complimentary lunch Hybrid work model Your recruitment buddy will be Saran Krishnamoorthy, Senior Recruiter. Who Is Wrike And Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike promotes a hybrid model for team members near our office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn, with 2–3 in-office days per week to foster collaboration and teamwork. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together. Our persona 💡 Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚 Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗 Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page, Company culture page, Instagram, Wrike Engineering Team, Medium, Meetup.com, Youtube for a feel for what life is like at Wrike. Show more Show less

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Our vision: A world where everyone is free to focus on their most purposeful work, together. What Is Wrike? Wrike is an enterprise-ready, cloud-based collaborative work management platform for managing cross-functional work at scale that is fully configurable and enables contextual collaboration in a secure environment. Enterprises use Wrike to offer a single digital workplace for all of their departments and teams. Role and Responsibilities Must be ready to support US working hours; 8:30pm IST to 5:30am IST Review, validate, and process customer contracts in CPQ/SFDC system. Make sure the customer is provisioned according to the signed contract and all the contractual obligations are fulfilled. Create, check and send invoices according to the rules and regulations, as well as in accordance with the customer requirements. Provide support to the Sales, Renewals, Legal, Customer Support, Customer Success and other teams. Help structuring contracts, find the best solution for the sales team making sure it complies with company guidelines and system rules. Validate or escalate exceptions and customization requests. Work in SFDC, CPQ, Netsuite, Wrike, Zendesk. Help with system limitations and/or issues. Respond to customer queries and cancellation requests. Help with customer vendor forms. Provide coverage and support to the other members of the billing team when required. Other ad-hoc duties as assigned. Qualification Requirements Bachelor’s degree in Business, Finance, Accounting or related 1+ years of relevant experience Fluent in verbal and written English Excellent computational skills, including adding, subtracting, multiplication, division, calculating percentages, understanding of proration calculation, etc Strong organizational skills and self-motivation, ability to work both independently as well as part of a team. Great attention to detail and the ability to see the bigger picture at the same time Strong problem-solving skills, ability to find a creative solution while adhering to company policies and guidelines. Be able to work independently and cross functionally with Finance, Legal, Sales, and Customer Support teams Good understanding of basic legal contract structure and revenue recognition concepts is a plus Note: This is a contract role which will last 6 months. Tools you will use NetSuite/Oracle Salesforce CPQ Microsoft Suites (Word & Excel) Wrike Management tool ZenDesk ticketing system RingDNA Perks of working at Wrike 10 days of National and Festival Holidays per year 18 days of paid vacation per year 14 days of sick leave with a medical certificate per year 5 uncertified sick days per year Group Medical Plan: Coverage for employees, spouse, children, and parents/in-laws for Rs 5,00,000 Personal Accident Insurance: Rs 50,00,000 Term Life Insurance: Rs 50,00,000 Up to 26 weeks of paid maternity leave for the first two children 4 weeks of paid parental leave 2 days off for volunteering with nonprofit charities Broadband/Internet Reimbursement: INR 1500 per month Night shift allowance This position is available remote Your recruitment buddy will be Tripti Sachan, Senior Recruiter. Who Is Wrike And Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike promotes a hybrid model for team members near our office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn, with 2–3 in-office days per week to foster collaboration and teamwork. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together. Our persona 💡 Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚 Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗 Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page, Company culture page, Instagram, Wrike Engineering Team, Medium, Meetup.com, Youtube for a feel for what life is like at Wrike. Show more Show less

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Our vision: A world where everyone is free to focus on their most purposeful work, together. Ready to become a Wriker Join our Wrike Self-Service team as a Scaled Customer Success Manager, where you ll help customers maximize their value from the Wrike platform. You ll manage a high volume of accounts using scalable engagement strategies, driving product adoption, satisfaction, and growth opportunities. How you ll make an impact Customer Success at Scale: Drive success motions for a dedicated pool of customers. Digital Campaigns: Design and execute strategies to enhance product adoption and engagement. Virtual Engagements: Host webinars, Ask the Expert sessions, and similar virtual events. Educational Content: Collaborate with internal experts to curate customer education materials. Metrics Monitoring: Track customer health metrics, including retention, product usage, and engagement. Growth Opportunities: Identify upselling and cross-selling opportunities through customer behavior insights. You will achieve your best if you have Education: Bachelor s degree in Business, Marketing, or a related field. Experience: 2-4 years in customer success, digital marketing, or related roles. Skills: Proficiency in customer engagement tools, strong communication and presentation abilities, and analytical problem-solving. Note - This role requires you to work in shift ( 6pm - 2am IST) You will stand out with Experience: 2-4 years in scaled customer success or similar roles in the SaaS industry. Customer-Centric Focus: A deep understanding of customer needs and success strategies. Organization: Ability to handle large volumes of activities efficiently. Curiosity: Commitment to continuous learning and professional growth. Digital Expertise: Hands-on experience with digital engagement campaigns. Business Acumen: Strong understanding of business processes and data-driven decision-making. Language Proficiency: Excellent written and spoken English. This role is ideal for someone passionate about customer engagement, data-driven strategies, and scalable approaches to customer success. Perks of working at Wrike: 10 days of National and Festival Holidays per year (eight fixed, two flexible) 18 days of paid vacation per year 14 days of sick leave with a medical certificate per year 5 uncertified sick days per year Group Medical Plan: Coverage for employees, spouse, children, and parents/in-laws for Rs 5,00,000. Free health checkup for employees Personal Accident Insurance: Rs 50,00,000 Term Life Insurance: Rs 50,00,000 Up to 26 weeks of paid maternity leave for the first two children 4 weeks of paid parental leave 2 days off for volunteering with nonprofit charities Broadband/Internet Reimbursement: INR 1500 per month Full-stocked pantry and complimentary lunch Hybrid work model Your recruitment buddy will be Tripti Sachan , Senior Recruiter. #LI-TS1 Who Is Wrike and Our Culture We re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike promotes a hybrid model for team members near our office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn, with 2-3 in-office days per week to foster collaboration and teamwork. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together. Our persona Smart: We love what we do, and we re great at it because this is our domain. Our combined knowledge in this space is unmatched. Dedicated: We get up every day focused on helping our customers win. We re committed to helping our teammates win, too! Approachable: Were friendly, easy to get along with, considerate, and helpful. Our culture and Values Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. Creative We strive to succeed through continuous innovation. It s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Our vision: A world where everyone is free to focus on their most purposeful work, together. Ready to become a Wriker Are you eager to work with curious, talented teammates who enjoy solving technical challenges collaborativelyDo you want the opportunity to learn diverse technologies and share your insights with your teamAt Wrike, you ll directly contribute to our main goal delighting Enterprise Customers and making their work easier. We offer a flexible hybrid work model, fun team-building events, and fantastic office locations. More about Your team You ll be part of a dynamic, supportive internal team focused on supercharging development efficiency, simplifying solutions, and continuously improving our architecture. Youll work alongside experienced engineers who value technical depth, smart abstractions, and shipping solutions that last. How You ll make an impact Contribute to designing, building, and enhancing product features whether new or existing Collaborate with your team to address technical and business challenges, discussing and refining solutions Help estimate tasks, write tests, and participate in code reviews to achieve high technical quality Embrace iterative, fast-paced development and strive to use industry best practices Use AI tools to automate, streamline, and enhance development workflows Stay curious, keep learning, and support the growth of your teammates You will achieve your best if you have At least 3 years of relevant experience Solid hands-on software development experience using Java (8+), Spring (IoC concepts), REST APIs, and SQL Familiarity with both relational (PostgreSQL) and non-relational (Redis) databases Experience with unit and integration testing frameworks, and knowledge of the Java web stack (HTTP, filters, servlets, web security) Previous experience working in product or cross-functional teams, demonstrating good communication and collaboration skills Good English communication skills able to share ideas and participate in team discussions Motivated to solve real customer problems and contribute to improving technology and processes Interest in AI comfortable using AI tools (like coding agents or automation) to assist in day-to-day work You will stand out with Experience designing and building complex backend systems from scratch, with a focus on scalability, reliability, and long-term maintainability Proficiency in system architecture and queuing patterns (e.g., Kafka, RabbitMQ), and a strong grasp of designing decoupled, resilient services A structured approach to root cause analysis (RCA) and debugging in distributed systems Experience collaborating closely with Product Managers and Designers during product development and discovery phases Exposure to enterprise environments, including working across multiple teams and navigating legacy systems A track record of contributing to the design of scalable, robust system solutions in high-growth or high-complexity contexts Perks of working at Wrike 10 days of National and Festival Holidays per year (eight fixed, two flexible) 18 days of paid vacation per year 14 days of sick leave with a medical certificate per year 5 uncertified sick days per year Group Medical Plan: Coverage for employees, spouse, children, and parents/in-laws for Rs 5,00,000. Free health checkup for employees Personal Accident Insurance: Rs 50,00,000 Term Life Insurance: Rs 50,00,000 Up to 26 weeks of paid maternity leave for the first two children 4 weeks of paid parental leave 2 days off for volunteering with nonprofit charities Broadband/Internet Reimbursement: INR 1500 per month Full-stocked pantry and complimentary lunch Hybrid work model Your recruitment buddy will be Saran Krishnamoorthy , Senior Recruiter. #LI-SK1 Who Is Wrike and Our Culture We re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike promotes a hybrid model for team members near our office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn, with 2-3 in-office days per week to foster collaboration and teamwork. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together. Our persona Smart: We love what we do, and we re great at it because this is our domain. Our combined knowledge in this space is unmatched. Dedicated: We get up every day focused on helping our customers win. We re committed to helping our teammates win, too! Approachable: Were friendly, easy to get along with, considerate, and helpful. Our culture and Values Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. Creative We strive to succeed through continuous innovation. It s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Our vision: A world where everyone is free to focus on their most purposeful work, together. Ready to become a Wriker? As a Helpdesk Engineer, you bring solid experience in supporting enterprise IT environments with a strong customer focus and security-awareness in a dynamic workplace. You are proficient at solving a wide variety of IT issues relating to hardware, software, and user access, and you enjoy continuously improving IT processes and technologies. You are adept at managing your own priorities on daily bases and are always looking for meaningful ways to improve the support we provide to all Wrikers. About You And Your Team We are a global IT Helpdesk team of six, distributed across multiple locations, responsible for delivering reliable, high-quality IT support for over 1000 Wrike employees. As an in-office team member based in Bengaluru, you’ll become a critical part of our worldwide IT operations—supporting a broad set of devices and services, collaborating on automation projects with IT Operations, and working closely with local HR and Workplace Ops to ensure a seamless office and remote user experience. In this role, you will be: Acting as the primary point of contact for internal IT requests, owning user issues from first report to resolution and escalation if needed. Managing and improving user lifecycle processes (onboarding/offboarding), including hardware and account provisioning, and ensuring timely device return and access revocation. Ensuring device compliance and security using MDM platforms (e.g., Jamf, Intune/MEM), and collaborating with the global IT Operations team to automate device management and streamline processes. Maintaining and optimizing IT asset management, including hardware procurement, inventory monitoring, and vendor coordination for the Bengaluru office. Supporting and optimizing AV infrastructure, ensuring smooth operation for Zoom rooms and video conference events, including onsite troubleshooting and proactive maintenance. Participating in process improvements and automation initiatives to reduce manual workload and improve efficiency, quality, and security in service delivery. Serving as a local escalation point and collaborating with your global teammates to share knowledge and resolve more complex or distributed challenges. Staying current with IT best practices and technologies, with a willingness to cross-train and expand your technical skillset. Being a key support presence during major projects, onboarding cycles, and incident response situations as required. Our Technical Environment: MacOS and Windows endpoints managed with Jamf and Microsoft Endpoint Manager (Intune/MEM) Okta and SSO solutions for centralized access management and security Office 365 and Google Workspace productivity platforms Zoom video conferencing & AV hardware (Poly/Neat/Logitech) We value automation and scripting—experience with Python (especially for workflow/task automation) is a plus. PowerShell or shell scripting experience is also beneficial. IT ticketing and asset management via Wrike and/or ServiceNow CI/CD and self-service solutions being developed in partnership with IT Operations You will achieve your best if you have: Must be able to work standard Indian shift hours Should be flexible to work extended shifts whenever required This is a full-time, onsite role with mandatory attendance at the office for all 5 working days each week Advanced troubleshooting skills with the ability to diagnose and resolve hardware, software, and network problems efficiently Experience with MacOS and Windows administration in a managed, corporate setting (via MDM/SCCM/Jamf/Intune, etc.) Working knowledge of identity platforms (Okta, Azure AD, SSO/MFA concepts) Working experience with AV systems, video conferencing solutions, and modern office networking (Wi-Fi, VPN, DNS basics) Strong organizational skills and ability to prioritize in a fast-paced, distributed environment Solid communication skills with proficiency in English (written and verbal) A creative, solutions-oriented approach to IT issues, and a proven ability to think outside the box when tackling complex or unfamiliar challenges You will stand out with: Experience with configuration management or automation tools (e.g., Ansible, Terraform, scripting in Python/Bash/PowerShell) Demonstrated initiative in driving improvements to IT security, automation, or end-user workflows Familiarity with enterprise-grade IT asset management and inventory systems Experience delivering IT support across multiple geographic locations or multicultural teams Proven ability to document procedures, build knowledge bases, and enable self-service for users Strong service-oriented mindset, with exemplary analytical and problem-solving skills Perks of working with Wrike 10 days of National and Festival Holidays per year (eight fixed, two flexible) 18 days of paid vacation per year 14 days of sick leave with a medical certificate per year 5 uncertified sick days per year Group Medical Plan: Coverage for employees, spouse, children, and parents/in-laws for Rs 5,00,000. Free health checkup for employees Personal Accident Insurance: Rs 50,00,000 Term Life Insurance: Rs 50,00,000 Up to 26 weeks of paid maternity leave for the first two children 4 weeks of paid parental leave 2 days off for volunteering with nonprofit charities Broadband/Internet Reimbursement: INR 1500 per month Full-stocked pantry and complimentary lunch Hybrid work model Your recruitment buddy will be Saran Krishnamoorthy, Senior Recruiter. Who Is Wrike And Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike promotes a hybrid model for team members near our office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn, with 2–3 in-office days per week to foster collaboration and teamwork. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together. Our persona 💡 Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚 Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗 Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page, Company culture page, Instagram, Wrike Engineering Team, Medium, Meetup.com, Youtube for a feel for what life is like at Wrike. Show more Show less

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Our vision: A world where everyone is free to focus on their most purposeful work, together. What Is Wrike? Wrike is an enterprise-ready, cloud-based collaborative work management platform for managing cross-functional work at scale that is fully configurable and enables contextual collaboration in a secure environment. Enterprises use Wrike to offer a single digital workplace for all of their departments and teams. Role and Responsibilities Must be ready to support US working hours; 8:30pm IST to 5:30am IST Review, validate, and process customer contracts in CPQ/SFDC system. Make sure the customer is provisioned according to the signed contract and all the contractual obligations are fulfilled. Create, check and send invoices according to the rules and regulations, as well as in accordance with the customer requirements. Provide support to the Sales, Renewals, Legal, Customer Support, Customer Success and other teams. Help structuring contracts, find the best solution for the sales team making sure it complies with company guidelines and system rules. Validate or escalate exceptions and customization requests. Work in SFDC, CPQ, Netsuite, Wrike, Zendesk. Help with system limitations and/or issues. Respond to customer queries and cancellation requests. Help with customer vendor forms. Provide coverage and support to the other members of the billing team when required. Other ad-hoc duties as assigned. Qualification Requirements Bachelor’s degree in Business, Finance, Accounting or related 1+ years of relevant experience Fluent in verbal and written English Excellent computational skills, including adding, subtracting, multiplication, division, calculating percentages, understanding of proration calculation, etc Strong organizational skills and self-motivation, ability to work both independently as well as part of a team. Great attention to detail and the ability to see the bigger picture at the same time Strong problem-solving skills, ability to find a creative solution while adhering to company policies and guidelines. Be able to work independently and cross functionally with Finance, Legal, Sales, and Customer Support teams Good understanding of basic legal contract structure and revenue recognition concepts is a plus Tools you will use NetSuite/Oracle Salesforce CPQ Microsoft Suites (Word & Excel) Wrike Management tool ZenDesk ticketing system RingDNA Perks of working at Wrike 10 days of National and Festival Holidays per year 18 days of paid vacation per year 14 days of sick leave with a medical certificate per year 5 uncertified sick days per year Group Medical Plan: Coverage for employees, spouse, children, and parents/in-laws for Rs 5,00,000 Personal Accident Insurance: Rs 50,00,000 Term Life Insurance: Rs 50,00,000 Up to 26 weeks of paid maternity leave for the first two children 4 weeks of paid parental leave 2 days off for volunteering with nonprofit charities Broadband/Internet Reimbursement: INR 1500 per month Night shift allowance This position is available remote in Bangalore only Your recruitment buddy will be Nandini Singh, Sourcing Recruiter. Who Is Wrike And Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike promotes a hybrid model for team members near our office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn, with 2–3 in-office days per week to foster collaboration and teamwork. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together. Our persona 💡 Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚 Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗 Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page, Company culture page, Instagram, Wrike Engineering Team, Medium, Meetup.com, Youtube for a feel for what life is like at Wrike. Show more Show less

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Our vision: A world where everyone is free to focus on their most purposeful work, together. Ready to become a Wriker? Wrike is seeking a Backend Developer with Kotlin experience to join a cross-functional mobile team working on a mobile app for collaborative project management. The role is focused on improving the backend services with Kotlin, contributing to the mobile app’s core logic, and enhancing the user experience for enterprise customers. More about Your Team Our mobile team includes iOS, Android, and backend engineers, QA specialists, a product manager, and designer, supported by UX researchers and writers. We aim to enhance the Wrike experience with mobile features that keep users productive on the go. The team is distributed across locations with Prague and India being the primary locations. How do we work? Our technology stack primarily relies on Kotlin for Android and Swift for iOS. We make use of Kotlin Multiplatform and Compose Multiplatform, with several features already successfully deployed in production. Additionally, our backend service for mobile (BFF) is built in Kotlin, serving as a middleware layer between the core backend system and the mobile application. We also incorporate extensive UI testing as a key component of our CI/CD pipeline. How You’ll make an impact Work on Kotlin-based backend services for the mobile app Contribute to the core platform, including APIs, business logic, and optimizations for mobile Code reviews, peer reviews, and collaboration with cross-functional teams Ability to evolve the service and contribute innovative solutions for Kotlin You will achieve your best if you have Minimum 3-5 years of SW development experience with Java, Spring, Mybatis, Postgres, Maven At least 1 year production experience with Kotlin is a must Strong understanding of backend architecture, SOLID principles and REST, with the ability to maintain simplicity in design Knowledge of SQL, REST and a commitment to continuous learning Good communication skills in English You will stand out with Experience working with mobile teams Global team experience SaaS background Being proactive in making technical decisions and implementing them Collaborating with other teams to achieve our global goals Identifying problems in current solutions and suggesting improvements Fostering a fun and productive team environment Perks of working at Wrike 10 days of National and Festival Holidays per year (eight fixed, two flexible) 18 days of paid vacation per year 14 days of sick leave with a medical certificate per year 5 uncertified sick days per year Group Medical Plan: Coverage for employees, spouse, children, and parents/in-laws for Rs 5,00,000. Free health checkup for employees Personal Accident Insurance: Rs 50,00,000 Term Life Insurance: Rs 50,00,000 Up to 26 weeks of paid maternity leave for the first two children 4 weeks of paid parental leave 2 days off for volunteering with nonprofit charities Broadband/Internet Reimbursement: INR 1500 per month Full-stocked pantry and complimentary lunch Hybrid work model Your recruitment buddy will be Saran Krishnamoorthy, Senior Recruiter. Who Is Wrike And Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike promotes a hybrid model for team members near our office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn, with 2–3 in-office days per week to foster collaboration and teamwork. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together. Our persona 💡 Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚 Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗 Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page, Company culture page, Instagram, Wrike Engineering Team, Medium, Meetup.com, Youtube for a feel for what life is like at Wrike. Show more Show less

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Our vision: A world where everyone is free to focus on their most purposeful work, together. Ready to become a Wriker? Wrike is looking for a security operations center (SOC) analyst. This team protects Wrike’s valuable assets and data against cyber threats and attacks 24/7. More about your team: As a SOC Analyst, you will collaborate with a multidisciplinary security team comprising Infrastructure Security Engineers, Security Engineers, Application Security Engineers, and Compliance specialists. You’ll find yourself among a group of passionate and approachable professionals, dedicated to continuous improvement and teamwork in keeping our organization secure. Key Responsibilities: Monitor, analyze and triage security alerts and events Assess risk, impact of potential incidents, and take appropriate remediation steps and actions Employ various security tools and technologies to detect and investigate cyber threats Work collaboratively with other teams, including incident responders, to ensure proper escalation and resolution of cases Document and report security incidents Participate in further development and improvement of security monitoring and detection capabilities Stay up to date with the latest security trends, vulnerabilities, and best practices. You will achieve your best if you have: Over 5 years of experience in a Security Operation Centre (SOC) or similar role Knowledge of network fundamentals and common security threats Well-developed logical thinking capabilities and problem-solving skills Strong communication skills, both written and verbal You will stand out with: Experience with security information event management (SIEM) and extended detection and response (e.g. Rapid7, Splunk, Wazuh, Microsoft Defender for Endpoint, Crowdstrike) Industry certificates is an advantage Experience with log analysis and correlation Perks of working with Wrike 10 days of National and Festival Holidays per year (eight fixed, two flexible) 18 days of paid vacation per year 14 days of sick leave with a medical certificate per year 5 uncertified sick days per year Group Medical Plan: Coverage for employees, spouse, children, and parents/in-laws for Rs 5,00,000. Free health checkup for employees Personal Accident Insurance: Rs 50,00,000 Term Life Insurance: Rs 50,00,000 Up to 26 weeks of paid maternity leave for the first two children 4 weeks of paid parental leave 2 days off for volunteering with nonprofit charities Broadband/Internet Reimbursement: INR 1500 per month Full-stocked pantry and complimentary lunch Hybrid work model Your recruitment buddy will be Saran Krishnamoorthy, Senior Recruiter. Who Is Wrike And Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike promotes a hybrid model for team members near our office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn, with 2–3 in-office days per week to foster collaboration and teamwork. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together. Our persona 💡 Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚 Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗 Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page, Company culture page, Instagram, Wrike Engineering Team, Medium, Meetup.com, Youtube for a feel for what life is like at Wrike. Show more Show less

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Our vision: A world where everyone is free to focus on their most purposeful work, together. Ready to become a Wriker? Wrike is seeking a Backend Developer with Kotlin experience to join a cross-functional mobile team working on a mobile app for collaborative project management. The role is focused on improving the backend services with Kotlin, contributing to the mobile app’s core logic, and enhancing the user experience for enterprise customers. More about Your Team Our mobile team includes iOS, Android, and backend engineers, QA specialists, a product manager, and designer, supported by UX researchers and writers. We aim to enhance the Wrike experience with mobile features that keep users productive on the go. The team is distributed across locations with Prague and India being the primary locations. How do we work? Our technology stack primarily relies on Kotlin for Android and Swift for iOS. We make use of Kotlin Multiplatform and Compose Multiplatform, with several features already successfully deployed in production. Additionally, our backend service for mobile (BFF) is built in Kotlin, serving as a middleware layer between the core backend system and the mobile application. We also incorporate extensive UI testing as a key component of our CI/CD pipeline. How You’ll make an impact Work on Kotlin-based backend services for the mobile app Contribute to the core platform, including APIs, business logic, and optimizations for mobile Code reviews, peer reviews, and collaboration with cross-functional teams Ability to evolve the service and contribute innovative solutions for Kotlin You will achieve your best if you have Minimum 3-5 years of SW development experience with Java, Spring, Mybatis, Postgres, Maven At least 1 year production experience with Kotlin is a must Strong understanding of backend architecture, SOLID principles and REST, with the ability to maintain simplicity in design Knowledge of SQL, REST and a commitment to continuous learning Good communication skills in English You will stand out with Experience working with mobile teams Global team experience SaaS background Being proactive in making technical decisions and implementing them Collaborating with other teams to achieve our global goals Identifying problems in current solutions and suggesting improvements Fostering a fun and productive team environment Perks of working at Wrike 10 days of National and Festival Holidays per year (eight fixed, two flexible) 18 days of paid vacation per year 14 days of sick leave with a medical certificate per year 5 uncertified sick days per year Group Medical Plan: Coverage for employees, spouse, children, and parents/in-laws for Rs 5,00,000. Free health checkup for employees Personal Accident Insurance: Rs 50,00,000 Term Life Insurance: Rs 50,00,000 Up to 26 weeks of paid maternity leave for the first two children 4 weeks of paid parental leave 2 days off for volunteering with nonprofit charities Broadband/Internet Reimbursement: INR 1500 per month Full-stocked pantry and complimentary lunch Hybrid work model Your recruitment buddy will be Saran Krishnamoorthy, Senior Recruiter. Who Is Wrike And Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike promotes a hybrid model for team members near our office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn, with 2–3 in-office days per week to foster collaboration and teamwork. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together. Our persona 💡 Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚 Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗 Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page, Company culture page, Instagram, Wrike Engineering Team, Medium, Meetup.com, Youtube for a feel for what life is like at Wrike.

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Our vision: A world where everyone is free to focus on their most purposeful work, together. Ready to become a Wriker? Wrike is looking for a security operations center (SOC) analyst. This team protects Wrike’s valuable assets and data against cyber threats and attacks 24/7. More about your team: As a SOC Analyst, you will collaborate with a multidisciplinary security team comprising Infrastructure Security Engineers, Security Engineers, Application Security Engineers, and Compliance specialists. You’ll find yourself among a group of passionate and approachable professionals, dedicated to continuous improvement and teamwork in keeping our organization secure. Key Responsibilities: Monitor, analyze and triage security alerts and events Assess risk, impact of potential incidents, and take appropriate remediation steps and actions Employ various security tools and technologies to detect and investigate cyber threats Work collaboratively with other teams, including incident responders, to ensure proper escalation and resolution of cases Document and report security incidents Participate in further development and improvement of security monitoring and detection capabilities Stay up to date with the latest security trends, vulnerabilities, and best practices. You will achieve your best if you have: Over 5 years of experience in a Security Operation Centre (SOC) or similar role Knowledge of network fundamentals and common security threats Well-developed logical thinking capabilities and problem-solving skills Strong communication skills, both written and verbal You will stand out with: Experience with security information event management (SIEM) and extended detection and response (e.g. Rapid7, Splunk, Wazuh, Microsoft Defender for Endpoint, Crowdstrike) Industry certificates is an advantage Experience with log analysis and correlation Perks of working with Wrike 10 days of National and Festival Holidays per year (eight fixed, two flexible) 18 days of paid vacation per year 14 days of sick leave with a medical certificate per year 5 uncertified sick days per year Group Medical Plan: Coverage for employees, spouse, children, and parents/in-laws for Rs 5,00,000. Free health checkup for employees Personal Accident Insurance: Rs 50,00,000 Term Life Insurance: Rs 50,00,000 Up to 26 weeks of paid maternity leave for the first two children 4 weeks of paid parental leave 2 days off for volunteering with nonprofit charities Broadband/Internet Reimbursement: INR 1500 per month Full-stocked pantry and complimentary lunch Hybrid work model Your recruitment buddy will be Saran Krishnamoorthy, Senior Recruiter. Who Is Wrike And Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike promotes a hybrid model for team members near our office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn, with 2–3 in-office days per week to foster collaboration and teamwork. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together. Our persona 💡 Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚 Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗 Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page, Company culture page, Instagram, Wrike Engineering Team, Medium, Meetup.com, Youtube for a feel for what life is like at Wrike.

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Our vision: A world where everyone is free to focus on their most purposeful work, together. Ready to become a Wriker? As a Helpdesk Engineer, you bring solid experience in supporting enterprise IT environments with a strong customer focus and security-awareness in a dynamic workplace. You are proficient at solving a wide variety of IT issues relating to hardware, software, and user access, and you enjoy continuously improving IT processes and technologies. You are adept at managing your own priorities on daily bases and are always looking for meaningful ways to improve the support we provide to all Wrikers. About You And Your Team We are a global IT Helpdesk team of six, distributed across multiple locations, responsible for delivering reliable, high-quality IT support for over 1000 Wrike employees. As an in-office team member based in Bengaluru, you’ll become a critical part of our worldwide IT operations—supporting a broad set of devices and services, collaborating on automation projects with IT Operations, and working closely with local HR and Workplace Ops to ensure a seamless office and remote user experience. In this role, you will be: Acting as the primary point of contact for internal IT requests, owning user issues from first report to resolution and escalation if needed. Managing and improving user lifecycle processes (onboarding/offboarding), including hardware and account provisioning, and ensuring timely device return and access revocation. Ensuring device compliance and security using MDM platforms (e.g., Jamf, Intune/MEM), and collaborating with the global IT Operations team to automate device management and streamline processes. Maintaining and optimizing IT asset management, including hardware procurement, inventory monitoring, and vendor coordination for the Bengaluru office. Supporting and optimizing AV infrastructure, ensuring smooth operation for Zoom rooms and video conference events, including onsite troubleshooting and proactive maintenance. Participating in process improvements and automation initiatives to reduce manual workload and improve efficiency, quality, and security in service delivery. Serving as a local escalation point and collaborating with your global teammates to share knowledge and resolve more complex or distributed challenges. Staying current with IT best practices and technologies, with a willingness to cross-train and expand your technical skillset. Being a key support presence during major projects, onboarding cycles, and incident response situations as required. Our Technical Environment: MacOS and Windows endpoints managed with Jamf and Microsoft Endpoint Manager (Intune/MEM) Okta and SSO solutions for centralized access management and security Office 365 and Google Workspace productivity platforms Zoom video conferencing & AV hardware (Poly/Neat/Logitech) We value automation and scripting—experience with Python (especially for workflow/task automation) is a plus. PowerShell or shell scripting experience is also beneficial. IT ticketing and asset management via Wrike and/or ServiceNow CI/CD and self-service solutions being developed in partnership with IT Operations You will achieve your best if you have: Must be able to work standard Indian shift hours Should be flexible to work extended shifts whenever required This is a full-time, onsite role with mandatory attendance at the office for all 5 working days each week Advanced troubleshooting skills with the ability to diagnose and resolve hardware, software, and network problems efficiently Experience with MacOS and Windows administration in a managed, corporate setting (via MDM/SCCM/Jamf/Intune, etc.) Working knowledge of identity platforms (Okta, Azure AD, SSO/MFA concepts) Working experience with AV systems, video conferencing solutions, and modern office networking (Wi-Fi, VPN, DNS basics) Strong organizational skills and ability to prioritize in a fast-paced, distributed environment Solid communication skills with proficiency in English (written and verbal) A creative, solutions-oriented approach to IT issues, and a proven ability to think outside the box when tackling complex or unfamiliar challenges You will stand out with: Experience with configuration management or automation tools (e.g., Ansible, Terraform, scripting in Python/Bash/PowerShell) Demonstrated initiative in driving improvements to IT security, automation, or end-user workflows Familiarity with enterprise-grade IT asset management and inventory systems Experience delivering IT support across multiple geographic locations or multicultural teams Proven ability to document procedures, build knowledge bases, and enable self-service for users Strong service-oriented mindset, with exemplary analytical and problem-solving skills Perks of working with Wrike 10 days of National and Festival Holidays per year (eight fixed, two flexible) 18 days of paid vacation per year 14 days of sick leave with a medical certificate per year 5 uncertified sick days per year Group Medical Plan: Coverage for employees, spouse, children, and parents/in-laws for Rs 5,00,000. Free health checkup for employees Personal Accident Insurance: Rs 50,00,000 Term Life Insurance: Rs 50,00,000 Up to 26 weeks of paid maternity leave for the first two children 4 weeks of paid parental leave 2 days off for volunteering with nonprofit charities Broadband/Internet Reimbursement: INR 1500 per month Full-stocked pantry and complimentary lunch Hybrid work model Your recruitment buddy will be Saran Krishnamoorthy, Senior Recruiter. Who Is Wrike And Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike promotes a hybrid model for team members near our office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn, with 2–3 in-office days per week to foster collaboration and teamwork. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together. Our persona 💡 Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚 Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗 Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page, Company culture page, Instagram, Wrike Engineering Team, Medium, Meetup.com, Youtube for a feel for what life is like at Wrike.

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Our vision: A world where everyone is free to focus on their most purposeful work, together. What Is Wrike? Wrike is an enterprise-ready, cloud-based collaborative work management platform for managing cross-functional work at scale that is fully configurable and enables contextual collaboration in a secure environment. Enterprises use Wrike to offer a single digital workplace for all of their departments and teams. The Wrike platform has the power needed to support the most complex workflows, all managed through an intuitive and easy-to-use and adopt interface. The Wrike platform can be customized to any user, team, department, or project so your teams can make requests, plan projects, assign tasks, collaborate with team members, track progress on work, and more. Wrike tracks the analytics you need to make the data-driven decisions that generate higher ROI. Wrike integrates with your technology stack and connects effort to business results without having to pull data from multiple systems. Wrike also offers specialized solutions for marketing and professional services teams and service organizations like agencies and consulting firms. Come Join the Wrike Family At Wrike, we believe that work should be both challenging and fun. We're growing rapidly and providing excellent opportunities for professional growth. We owe our success to our talented and energetic team that's really fun to work with. We're smart, passionate, friendly, and professional, and we are looking for the same qualities in you. Team Overview You will be joining the Sales Compensation team under Revenue Operation as a Sr. Sales Compensation Analyst and you will be responsible for managing and processing Wrike’s sales commissions program globally. As a key business partner to the Sales organization, you will work across the organization and interact with members of Finance and Accounting as well as Sales Ops and Business Ops leaders within the company to drive the Commission Plan administration and process as Wrike rapidly scales and grows. Must be ready to work during US and EMEA working hours 1:30pm - 9:30pm IST Job Scope and Accountabilities: Ensure that commission calculations and payments are made with a high degree of accuracy Implement procedures and controls to ensure that the sales compensation plan is administered accurately and efficiently. Configure and maintain the sales commission platform to ensure that it is used effectively by the sales team. Define the sales compensation process and ensure that it is aligned with the company's goals and objectives. Collaborate with other cross-functional teams, such as sales, finance, and HR, to ensure that the sales compensation program is effective and efficient. Stay up-to-date on industry trends and best practices in sales compensation. Experience Requirements: 4+ years of experience in roles such as Sales Operations, Sales Compensation, Accounting/Finance, Business Operations, or similar Advanced in Excel and Google Sheet Working experience with a CRM Desired Skills: 2-3+ years Sales Commission System experience with Xactly or other ICM platform Experience handling the full sales commission cycle 2-3+ years SaaS Experience Salesforce CRM experience Have a “Can do” attitude Experience with Excel/Google Sheet modeling SQL experience Ability to multitask in a fast paced environment Ability to work both independently and within a team to meet organizational objectives and deadlines Master Degree Fluency in any additional language will be an advantage Interpersonal skills: Excellent interpersonal, written, and verbal communication skills required with the ability to work within all levels of an organization. Fostering a fun and productive team environment Perks of working with Wrike 10 days of National and Festival Holidays per year (eight fixed, two flexible) 18 days of paid vacation per year 14 days of sick leave with a medical certificate per year 5 uncertified sick days per year Group Medical Plan: Coverage for employees, spouse, children, and parents/in-laws for Rs 5,00,000. Free health checkup for employees Personal Accident Insurance: Rs 50,00,000 Term Life Insurance: Rs 50,00,000 Up to 26 weeks of paid maternity leave for the first two children 4 weeks of paid parental leave 2 days off for volunteering with nonprofit charities Broadband/Internet Reimbursement: INR 1500 per month Full-stocked pantry and complimentary lunch Hybrid work model Your recruitment buddy will be Nandini Singh, Sourcing Recruiter. Who Is Wrike And Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike promotes a hybrid model for team members near our office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn, with 2–3 in-office days per week to foster collaboration and teamwork. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together. Our persona 💡 Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚 Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗 Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page, Company culture page, Instagram, Wrike Engineering Team, Medium, Meetup.com, Youtube for a feel for what life is like at Wrike.

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Our vision: A world where everyone is free to focus on their most purposeful work, together. Ready to become a Wriker Are you passionate about working in sales and making your customers wildly successfulDo you love to build relationships using your excellent interpersonal skillsAre you a collaborative, curious learner with a growth mindsetDo you like storytellingIf so, then Wrike is the place for you to grow as you help build a word-class team of Solutions Consultants. More about Your team We strive to be the best-in-class pre-sales organization that is strategic to the business and critical for its success. We help the business accelerate growth by being trusted advisors to our customers, and fellow Wrikers. We are thought leaders, known for our product and industry expertise, helping our product and marketing organizations, representing the voice of the customer. We are entrepreneurial, identifying new opportunities and championing solutions collaboratively, driving innovation to help further the business. We embody what it means to be Wrikey through our customer centricity, respect, integrity, curiosity, unity, and courage. How You ll make an impact As a Wrike Solutions Consultant you own the technical aspects of the sales motion and work as a partner to Sales to close business. Your primary function is to help our customers evaluate Wrike as efficiently and easily as possible, ensuring that Wrike functionality is clearly mapped to business value. You do this by facilitating detailed technical discovery and qualification meetings, building custom demos, and managing POCs. You help the sales team acquire new customers while expanding relationships within existing accounts. Solutions Consultants work strategically with Account Executives to expand Wrike s footprint in accounts and territories. This means establishing yourself as a trusted technical advisor to your customers and building strong technical relationships in your accounts. You will also play an important role in mentoring new team members, contributing knowledge to the team and adding value to the broader organization. Through your relationships and subject matter expertise, you will help grow the company by being trusted advisors to our customers and partners and collaborating with them to map business challenges to our solutions. You will achieve your best if you have 3+ years working in a customer-facing, technical sales role Excellent communication skills and track record of delivery compelling, value-focused product demonstrations and presentations Ability to understand technical requirements and translate those requirements into business value Ability to juggle and prioritize multiple customer-facing and internal projects simultaneously Proven ability to lead technical discovery sessions, lead customer meetings when required, and focus on outcomes and longer-term objectives You will stand out with Expertise in key verticals, including Project Management, Marketing, Professional Services and IT Proven success selling to the C-Suite Experience executing Challenger, MEDDICC, Solution Selling, or other sales and qualification methodologies Hands-on experience architecting and/or deploying enterprise automation and integrations Solid knowledge of enterprise applications and associated architecture (both cloud and on-premises) Experience working for a SaaS software company and/or technology startup Experience using Collaborative Work Management or competitive productivity solutions Perks of working at Wrike When you join our team, you join over 1,000 Wrikers all on a journey to do the best work of their lives. The 20,000+ businesses worldwide who chose us as their collaborative work management platform know we lead by example. Medical, Dental, and Employer-Paid Vision Insurance Life Insurance, Employer- Paid ST and LT Disability 401K with employer match, FSA/HSA Benefits, and Legal Plan Employee Assistance Program (EAP) 11 Paid Holidays, 1 Floating Holiday, 20 Days of PTO 16 Hours of Volunteer Paid Time Off Parental Leave: 18 weeks for birth mothers, 4 weeks for non-birth parents Get connected with one of our many WERC groups! (Wrike Employee Resource Community) Location: Remote from US with 25% travel frequentie to customers. What s next Interview with a Recruiter Interview with hiring manager Cultural/Technical interview with Team Member Final interview Your recruitment buddy will be Aziza Talhi , Senior Recruiter. #LI-AT1 The range above reflects the pay scale that Wrike reasonably expects to pay for the role. The pay scale will also depend on various factors, such as job duties and requirements, and relevant experience and skills. Pay scales are reviewed each year. Remote - USA pay range $110,000 $167,000 USD Who Is Wrike and Our Culture We re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike promotes a hybrid model for team members near our office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn, with 2-3 in-office days per week to foster collaboration and teamwork. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together. Our persona Smart: We love what we do, and we re great at it because this is our domain. Our combined knowledge in this space is unmatched. Dedicated: We get up every day focused on helping our customers win. We re committed to helping our teammates win, too! Approachable: Were friendly, easy to get along with, considerate, and helpful. Our culture and Values Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. Creative We strive to succeed through continuous innovation. It s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.