Senior Network Engineer

About TMF Group

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

Discover the Role

Senior Network Engineer will be the go-to expert for providing technical support and managing complex network incidents and problems. His expertise will be essential in ensuring the operational health and performance of our global IT network and security infrastructure. In addition to handling immediate issues, he will play a vital role in advising on the future development of our technological landscape. This involves making sure our strategies align with TMF's overall strategy and incorporate emerging technologies. He will take ownership of the engineering activities for TMF’s entire network infrastructure, covering the EMEA Time Zone, including globally.

A significant part of the role includes coordinating with partners to deliver high-quality network services. He will also work with resources across different time zones to ensure the smooth functioning of our global IT network. Collaboration with Architect teams and Operations Leads is another key aspect, ensuring that activities are aligned with the engineering function for seamless operations.

Key Responsibilities

• Implement, manage and troubleshoot network hardware including routers, switches, wireless, firewalls, WAN bandwidth/acceleration devices, Cisco Meraki SDWAN/LAN/Wi-Fi components, AWS, Azure and similar cloud infrastructure.
• Good knowledge of Palo alto/Fortinet Firewalls, IDS/IPS, load balancer viz. F5, VPNs including SSL, GRE and IPSec, NAC solution, reverse proxy and content filtering and Proxy services inclusive of Websense/Forcepoint/Zscaler, DNS, DHCP, IPAM etc.
• Responsible to Monitor, measure performance and costs through regular reporting and prepare summary of the systems including availability, usage and capacity.
• Responsible for active ticket queue management, including assignment in team and followup to closures; alignment with ITSM team on the process and procedures
• Responsible for creation of process, policies and SOPs required to support the Network Infrastructure and manage the operations
• Responsible for team mentoring, cross-skilling, skill rotation, and skill upgrade
• Assist and collaborate with Architects/Technical Leads in developing enterprise network solutions including creation of functional requirement documents, project plans and detailed implementation plans
• Conduct regular capacity monitoring, create baselines and forecast requirements based on it
• Conduct and participate in various Audits in support of InfoSec governance and compliance
• Support Local and Global IT network requirements and coordinate with Technical and Business Operations on issue resolution and support
• Anticipate, mitigate, identify, respond to and resolve problems affecting network and system performance, efficiency and availability, and recommend, schedule and perform network improvements, upgrades and repairs
• Lead and guide the team in troubleshooting, Infrastructure assessment, redesign, simplification, MACD activities
• Lead troubleshooting sessions in case of service degradations, Network unavailability or any Infrastructure related issues that may cause impact to business directly or indirectly
• Own the office moves of TMF and M&A project deliveries

Key Requirements

• 10+ years of overall IT experience in Infrastructure technologies, including 5 years of work experience in lead role
• Expert in Cloud Technologies, Network Technologies & Distributed computing
• Strong communication skillset; both verbal and written.
• Proven ability to produce and implement ITIL-based procedures.
• Demonstrated ability to manage outsourced service providers.
• Demonstrated leadership through strategic thinking, and leading or initiating Business driven transformations.
• Ability to interpret business needs and translate them to create solutions and adequately document created solutions
• experience and Qualifications
• 10+ years of overall IT experience in Infrastructure technologies, including 5 years of work experience in senior engineer roles
• A service mindset/attitude
• University graduate with relevant industry/technology certifications relevant for the expertise domain.
• Ability to analyze, present and support the decision-making process using data.
• Strong understanding of cloud, automation, and infrastructure
• Experience in successfully deploying Platform as a Service (PaaS)
• Experience in successfully deploying Infrastructure as a Service (IaaS)
• Experience in scripting and coding a must.
• Experience in SD WAN and SD LAN
• Deep technical experience in IaaS network components (Azure / AWS)
• Ability to connect on-premises, edge technology to cloud offerings

What’s in it for you?

Pathways for career development

• Work with colleagues and clients around the world on interesting and challenging work;
• We provide internal career opportunities so you can take your career further within TMF;
• Continuous development is supported through global learning opportunities from the TMF Business Academy.

Making an impact

• You’ll be helping us to make the world a simpler place to do business for our clients;
• Through our corporate social responsibility programme, you’ll also be making a difference in the communities where we work.

A supportive environment

• Strong feedback culture to help build an engaging workplace;
• Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.

Other Benefits

• Anniversary & Birthday Leave policy
• Be part of One TMF
• Paternity & Adoption leaves
• Salary advance policy
• Work flexibility – Hybrid work model
• Talk about growth opportunities (we invest in talent)
• Well-being initiatives

We’re looking forward to getting to know you!