Senior Executive- Travel & Expense

Job Title: Senior Executive - Travel and Expense

Location: Pune

Job Type: Full-Time

Job Summary: The Senior Executive - Travel and Expense - will be responsible for supporting the management and optimization of the company's travel and expense processes using Concur. This role involves ensuring compliance with company policies, providing insights through data analysis, and assisting in improving cost efficiency.

Key Responsibilities:

Concur System Support: Assist in the administration and optimization of the Concur Travel and Expense system.

Policy Compliance: Ensure all travel and expense activities comply with company policies and regulatory requirements.

Expense Reporting:
1. Review and approve expense reports, ensuring accuracy and adherence to policies. 2. Serve as the primary point of contact for all user inquiries and issues related to expense system. 3. Provide end-user support by troubleshooting and resolving system-related problems, such as login issues, expense report errors, system configurations, and workflow approval processes. 4. Assist users in navigating the expense platform and guide them on best practices for expense management and reimbursement. 5. Collaborate with expense platform administrators and IT teams to resolve complex technical issues and implement system enhancements or updates. 6. Audit out of compliance expense reports in accordance with company policy.

Data Analysis: Analyze travel and expense data to identify trends, opportunities for cost savings, and areas for process improvement.

Training and Support: Provide training and support to employees on travel and expense policies and systems.

Audit and Compliance: Conduct regular audits of travel and expense reports to ensure compliance and identify any discrepancies.

Corporate Credit Card Management:
1. Oversee the issuance, usage, and reconciliation of corporate credit cards, ensuring compliance with company policies. 2. Manage the administration and user support for our corporate card program, ensuring timely card issuance, activation, and cancellation as per company policies. 3. Assist employees with inquiries related to their corporate cards, including transaction disputes, card limits, and general usage guidelines. 4. Collaborate with finance and procurement teams to reconcile and pay corporate card transactions, resolve discrepancies, and ensure accurate reporting. 5. Support corporate card payment processes and reconciliation as needed.

Reporting And Analytics:
1. Generate and distribute regular T&E reports. 2. Support ad-hoc reporting requests from various departments, ensuring timely and accurate delivery of requested information.

Qualifications:

Education: Bachelor’s degree in business administration, Finance, or a related field (or equivalent work experience).

Experience: Minimum of 4 years of experience in travel and expense management, with experience using Concur preferred.
Familiarity with corporate card programs and experience in card administration.

Skills:

Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights.

Excellent communication skills, both verbal and written, with the ability to communicate effectively with stakeholders at all levels.

Customer service mindset with the ability to provide exceptional support to end-users.

Strong attention to detail and ability to handle multiple priorities in a fast-paced environment.

Proficiency in Microsoft Office applications focuses on Excel and other reporting tools.

Knowledge of travel industry regulations, expense policies,