About Us At Kohler, our mission is to help people live gracious, healthy, and sustainable lives. We believe that empowering our associates is essential to making this vision a reality. That’s why we invest in personal and professional growth, encourage collaboration across teams and functions, and offer a comprehensive wellness package that supports the well-being of every team member. Kohler is an equal opportunity employer. Along with competitive compensation and benefits, we offer something more enduring—a legacy built on bold innovation, creative excellence, and a deep commitment to our people and communities. Learn more about our culture and career opportunities at www.kohler.co.in/careers. Our approach to hiring reflects our commitment to Global Inclusion . We recruit, hire, and promote qualified individuals in all roles without regard to race, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, or disability. If you are an individual with a disability and require reasonable accommodation during the recruitment process, please let your recruiter know so we can support you appropriately. Regional Planner South & Central Job Description Regional Demand Planner - South Job Purpose - We are seeking a highly skilled and strategic Regional Planner to oversee the planning and optimization of supply chain operations in the South regions. The ideal candidate will have experience in regional logistics, demand forecasting, inventory management, and supply chain planning. Key Responsibilities: Regional Demand Planning: Develop and implement demand forecasting models for the South regions, collaborating closely with sales, marketing, and product teams. Ensure that the demand plans align with market trends, customer requirements, and inventory levels to minimize stockouts and excess inventory. Supply Chain Coordination: Coordinate and manage regional supply chain operations, including transportation, warehousing, and distribution. Collaborate with logistics and procurement teams to optimize regional inventory and ensure the timely delivery of products to customers. Inventory Management & Optimization: Ensure effective inventory management strategies are in place across the South regions, balancing the need for product availability with cost efficiency. Analyze inventory turnover, optimize stock levels, and ensure compliance with safety stock policies. Regional Operations Support: Work with local operations teams to monitor and improve key supply chain performance metrics, such as order fulfillment, lead times, and cost efficiency. Drive continuous improvement initiatives in warehouse operations and transportation management. Regional Strategy Development: Develop and execute strategies to improve operational efficiency in the South regions, identifying opportunities for cost savings and process improvements. Collaborate with senior leadership to align regional plans with corporate goals and objectives. Collaboration with Stakeholders: Collaborate with cross-functional teams including sales, marketing, procurement, and customer service to ensure alignment of operational plans with business priorities. Provide regional insights and recommendations to influence strategic decisions. Budget & Resource Management: Manage the regional planning budget, ensuring cost-effective operations without compromising on service levels. Forecast resource requirements (personnel, storage, and transportation) and ensure alignment with business objectives. Risk Management & Compliance: Proactively identify supply chain risks in the South regions, including geopolitical, market, and logistics risks, and develop strategies to mitigate them. Ensure compliance with all regional regulations and standards, including environmental and safety requirements. Data Analysis & Reporting: Provide regular reports and insights on regional planning performance, including inventory levels, demand forecasts, and operational issues. Utilize data analytics to make informed decisions and recommend improvements to senior management. Qualifications: Degree in Supply Chain Management, Logistics, Business Administration, or related field (Master’s degree preferred). 5-7 years of experience in supply chain demand planning. Strong understanding of demand forecasting, inventory management, and supply chain optimization. Experience working in a multinational company with cross-regional coordination. Excellent analytical skills and proficiency in supply chain management software and ERP systems. Strong communication and interpersonal skills with the ability to collaborate effectively across multiple teams. Demonstrated experience in project management, with the ability to manage multiple priorities in a fast-paced environment. Experience 5 to 7 years Mandatory Skills Regional Planning, Inventory Planning, supply chain planning Location Bangalore, Karnataka, India
About Us At Kohler, our mission is to help people live gracious, healthy, and sustainable lives. We believe that empowering our associates is essential to making this vision a reality. That’s why we invest in personal and professional growth, encourage collaboration across teams and functions, and offer a comprehensive wellness package that supports the well-being of every team member. Kohler is an equal opportunity employer. Along with competitive compensation and benefits, we offer something more enduring—a legacy built on bold innovation, creative excellence, and a deep commitment to our people and communities. Learn more about our culture and career opportunities at www.kohler.co.in/careers. Our approach to hiring reflects our commitment to Global Inclusion . We recruit, hire, and promote qualified individuals in all roles without regard to race, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, or disability. If you are an individual with a disability and require reasonable accommodation during the recruitment process, please let your recruiter know so we can support you appropriately. Executive - P2P Job Description SPECIFIC RESPONSIBILITIES Check and process vendor invoices in SAP according to company policy Experienced in analysing and clearing the invoices on blocked status Ensure accounts payable process meet SLA commitment. Communicate, follow up and solve invoice disputes and long aging items. Answer AP related inquiries and questions from internal and external stakeholders Perform AP CCM reporting review and analysis Work closely with related parties to continue improving the Accounts Payable process Perform ad-hoc tasks as assigned EDUCATION AND EXPERIENCE REQUIREMENTS Bachelor’s degree in finance, accounting or economics 3-to-5-year work experience in any workstream. AP knowledge would be an added advantage Proficiency in both written and spoken English Experience in shared service center is a plus Experience in SAP Mandatory Ability to work under pressure with good problem-solving skills Effective communication with good interpersonal skills. Experience 3 to 5 years Mandatory Skills SAP, Service Now, Invoice Processing Location Pune
About Us At Kohler, our mission is to help people live gracious, healthy, and sustainable lives. We believe that empowering our associates is essential to making this vision a reality. That’s why we invest in personal and professional growth, encourage collaboration across teams and functions, and offer a comprehensive wellness package that supports the well-being of every team member. Kohler is an equal opportunity employer. Along with competitive compensation and benefits, we offer something more enduring—a legacy built on bold innovation, creative excellence, and a deep commitment to our people and communities. Learn more about our culture and career opportunities at www.kohler.co.in/careers. Our approach to hiring reflects our commitment to Global Inclusion . We recruit, hire, and promote qualified individuals in all roles without regard to race, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, or disability. If you are an individual with a disability and require reasonable accommodation during the recruitment process, please let your recruiter know so we can support you appropriately. Codes & Standards Job Description Contribute to the management of certification requirements per the Bureau of Indian Standards (BIS) and Quality Control Orders. Develop and maintain complete documentation packages for product certification submissions. Coordinate with testing labs and certification agencies in India and globally to schedule and facilitate compliance evaluations. Assist with timely submissions and updates for certification renewals and product registrations. Provide analysis and recommendations on compliance risks related to BIS requirements. Support internal audits and process improvements for certification-related tasks. Collaborate with cross-functional teams to ensure product designs meet applicable standards. Leverage previous experience in Indian product compliance to streamline certification workflows. Support product approvals by validating flow rate/consumption, material specifications, and other health and safety requirements. Oversee regional administrative tasks (e.g., PO issuance, payment tracking, and ensuring timely lab/agency payments) for ME, SSA, and India. File and manage technical inspection reports and assist in relevant data collection and analysis. Collaborate with cross-functional teams early in the product development process to integrate compliance considerations and prevent downstream certification issues. Experience 6 to 12 years Mandatory Skills Codes & Standards Location Pune, Maharashtra, India
About Us At Kohler, our mission is to help people live gracious, healthy, and sustainable lives. We believe that empowering our associates is essential to making this vision a reality. That’s why we invest in personal and professional growth, encourage collaboration across teams and functions, and offer a comprehensive wellness package that supports the well-being of every team member. Kohler is an equal opportunity employer. Along with competitive compensation and benefits, we offer something more enduring—a legacy built on bold innovation, creative excellence, and a deep commitment to our people and communities. Learn more about our culture and career opportunities at www.kohler.co.in/careers. Our approach to hiring reflects our commitment to Global Inclusion . We recruit, hire, and promote qualified individuals in all roles without regard to race, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, or disability. If you are an individual with a disability and require reasonable accommodation during the recruitment process, please let your recruiter know so we can support you appropriately. EXECUTIVE-O2C DEDUCTIONS Job Description The Deductions Exec will collaborate with the Deductions AM and other team members to: Identify, code, and process the deductions portfolio that they have been set with mindset of the end-to-end processes, customer centricity, suggesting improved processes where appropriate. Achieve service delivery goals. Interact and build business relationships with key business stakeholders, involved in the deductions processing, i.e.: Customer Services, Supply Chain, Cash application, Credit & Collections (relates to both internal and external customers) Key Responsibilities Process deductions for KBNA (Kitchen & Bath, NA) which includes recognizing, coding, investigating, and resolving deductions of medium/low complexity reason codes from customer accounts, focusing on reduction of outstanding deduction quantity, cycle time, and value. Receive, prioritize, and respond to customer inquiries via phone, e-mail, and fax; will require work in customer portals. Learns and understands basic Customer Service order & claim processes, basic order fulfillment, and physical distribution network principles, including reverse logistics. Keep meticulous records of all deductions, including supporting paperwork and correspondence history. Write and maintain all SOP’s relating to deduction processing. Support O2C GPO team in project work such as system implementation/ enhancement or business process change initiatives to the extent impacting deduction processes. Actively use adequate and timely root cause analysis methodology to understand problem Identify potential areas for process improvements and automation including robotics for deductions processing. Experience 1 to 4 years Mandatory Skills Dispute Management, SAP Location Pune, Maharashtra, India
About Us At Kohler, our mission is to help people live gracious, healthy, and sustainable lives. We believe that empowering our associates is essential to making this vision a reality. That’s why we invest in personal and professional growth, encourage collaboration across teams and functions, and offer a comprehensive wellness package that supports the well-being of every team member. Kohler is an equal opportunity employer. Along with competitive compensation and benefits, we offer something more enduring—a legacy built on bold innovation, creative excellence, and a deep commitment to our people and communities. Learn more about our culture and career opportunities at www.kohler.co.in/careers. Our approach to hiring reflects our commitment to Global Inclusion . We recruit, hire, and promote qualified individuals in all roles without regard to race, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, or disability. If you are an individual with a disability and require reasonable accommodation during the recruitment process, please let your recruiter know so we can support you appropriately. AM - Intercompany Job Description SPECIFIC RESPONSIBILITIES The resource that we will be hiring is for Intercompany. These are 2 diff profiles. Please find below job description – Process all the Inter-company invoices/ allocations globally and to ensure that all the invoices are processed with efficiency and accuracy. Prepare IC Aging report and circulate to the Stakeholders globally. Adhered to the IC cut off dates as per the IC Calendar. Prepare the Intercompany Journals for New Loan / Additions/Repayment/Interest accruals and posting them into SAP. Perform the Consolidated Reconciliation by matching the SAP balance. Perform IC Reconciliations and follow with the Business Units to clear the mismatches in the subsequent period. Initiate Netting payments by coordinating with treasury. Ensure that there is no Out of Balance at the end of month. Maintain internal process documentation to reflect the most up-to-date comments on open items Support external and internal audits with supporting documentation, archive retrieval Link up with internal audit for internal control or audit purposes Provide Remittance as per requirements Balance confirmation for Particular Period Monthly/Yearly. Support on Projects basis on operational requirement. Stakeholder management Provide critical support to the finance team during Month-end closing, ensuring smooth operations and accurate financial reporting. Focused on meeting KPIs to enhance internal metrics and improve NPS & CSAT scores. EDUCATION AND EXPERIENCE REQUIREMENTS Bachelor’s degree in finance, accounting or economics. 5+ years working experience in AP/AR or Interco accounting is highly preferred. Proficiency in both written and spoken English. Experience in share service center is a plus. Experience in SAP system & Irec Tool is a plus. Ability to work under pressure with good problem-solving skills. Effective communication with good interpersonal skills. Experience 7 to 10 years Mandatory Skills Reconciliation Specialist, Stakeholder Management, Invoice Processing, Vendor Payments, Query Resolution, Location Pune, Maharashtra, India
About Us At Kohler, our mission is to help people live gracious, healthy, and sustainable lives. We believe that empowering our associates is essential to making this vision a reality. That’s why we invest in personal and professional growth, encourage collaboration across teams and functions, and offer a comprehensive wellness package that supports the well-being of every team member. Kohler is an equal opportunity employer. Along with competitive compensation and benefits, we offer something more enduring—a legacy built on bold innovation, creative excellence, and a deep commitment to our people and communities. Learn more about our culture and career opportunities at www.kohler.co.in/careers. Our approach to hiring reflects our commitment to Global Inclusion . We recruit, hire, and promote qualified individuals in all roles without regard to race, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, or disability. If you are an individual with a disability and require reasonable accommodation during the recruitment process, please let your recruiter know so we can support you appropriately. DM - Digital Analytics Job Description JD for DM – Digital Analytics Overview We are seeking highly skilled digital analytics professional for a hands-on, individual contributor role . This position is focused on deep technical execution — implementing, validating, and maintaining analytics tracking across digital platforms using Adobe Analytics and Adobe Launch. The ideal candidate thrives in the tools, can independently manage complex tagging projects, and collaborates closely with stakeholders to deliver accurate, actionable insights. Familiarity with Observpoint for automated QA and third-party pixel implementation is a strong plus. Experience with AEP WebSDK is also required. Key Responsibilities Implement and manage Adobe Analytics and Adobe Launch across websites and mobile applications. Own the end-to-end tagging lifecycle – from solution design and technical specs to QA, deployment, and validation. Experience with Adobe Experience Platform WebSDK (AEP WebSDK) Collaborate with stakeholders to translate business needs into technical tracking requirements , and deliver them independently. Maintain and update Solution Design References (SDRs) and documentation for all implementations. Ensure data quality through manual QA and automated testing tools like Observpoint . Set up and troubleshoot third-party pixels for marketing and analytics needs. Use debugging tools (Charles Proxy, browser dev tools, Adobe Debugger, etc.) to troubleshoot and optimize tag behavior. Deliver meaningful insights through tools like Adobe Workspace , Power BI, or Tableau. Stay updated with Adobe platform updates , privacy regulations (GDPR, CCPA), and best practices in digital analytics. Required Skills & Experience 9–12 years of hands-on experience in Adobe Analytics and Adobe Launch . Strong understanding of data layers , tagging strategy, and implementation best practices. Experience independently managing end-to-end measurement implementations on enterprise-level digital properties. Familiarity with JavaScript and HTML , especially in the context of tag deployment and debugging. Skilled in QA , with exposure to Observpoint or similar validation tools. Strong cross-functional communication skills to work with Marketing, Product, and Engineering teams. Ability to connect digital data with business KPIs and deliver insights. Experience with data visualization tools like Adobe Workspace, Power BI, or Tableau. Nice to Have Familiarity with Customer Journey Analytics (CJA) and Adobe Target Working knowledge of third-party pixel management Understanding of privacy compliance and consent management tools Experience 9 to 12 years Mandatory Skills Adobe Analytics, Adobe Launch, Web Analytics, Segmentation, Aep, Adobe Experience Manager, web sdk, Location Pune, Maharashtra, India
About Us At Kohler, our mission is to help people live gracious, healthy, and sustainable lives. We believe that empowering our associates is essential to making this vision a reality. That’s why we invest in personal and professional growth, encourage collaboration across teams and functions, and offer a comprehensive wellness package that supports the well-being of every team member. Kohler is an equal opportunity employer. Along with competitive compensation and benefits, we offer something more enduring—a legacy built on bold innovation, creative excellence, and a deep commitment to our people and communities. Learn more about our culture and career opportunities at www.kohler.co.in/careers. Our approach to hiring reflects our commitment to Global Inclusion . We recruit, hire, and promote qualified individuals in all roles without regard to race, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, or disability. If you are an individual with a disability and require reasonable accommodation during the recruitment process, please let your recruiter know so we can support you appropriately. Test Automation Architect - Firmware for this exciting opportunity. Experience 10 to 20 years Mandatory Skills Embedded Testing, Communication Protocols, Test Automation Framework, Test Automation Architecture, Mobile App test automation, Hands on Experience on Python scripting, Location Pune, Maharashtra, India
About Us At Kohler, our mission is to help people live gracious, healthy, and sustainable lives. We believe that empowering our associates is essential to making this vision a reality. That’s why we invest in personal and professional growth, encourage collaboration across teams and functions, and offer a comprehensive wellness package that supports the well-being of every team member. Kohler is an equal opportunity employer. Along with competitive compensation and benefits, we offer something more enduring—a legacy built on bold innovation, creative excellence, and a deep commitment to our people and communities. Learn more about our culture and career opportunities at www.kohler.co.in/careers. Our approach to hiring reflects our commitment to Global Inclusion . We recruit, hire, and promote qualified individuals in all roles without regard to race, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, or disability. If you are an individual with a disability and require reasonable accommodation during the recruitment process, please let your recruiter know so we can support you appropriately. Area Service Manager Job Description Introduction: At Kohler Co.,we are a leading global manufacturer in the plumbing industry, known for our high-quality products, innovative designs, and commitment to customer satisfaction. We are currently seeking a highly motivated and experienced individual to join our team as an Area Service Manager. A. Technical Service Operations Monitor and review Service Level Agreement (SLAs) such as Response TAT, Resolution TAT and Open calls with the field team, service partners as well as with the senior management. Build Kohler Authorized Service Partner (KASP) network and field force management according to the call volume and business needs. Drive Service Operations with Process Compliance and ensure organization’s processes and policies are adhered by KASP. Assist service partners in educating service technicians about the right attitude for handling customer interactions. Provide swift response to escalated customer issues. Analyzing the reasons for delay in servicing for better control and taking timely actions to correct the situation if required. Provide inputs to Business, KASP field Service operations, training, and quality team as applicable. B. Spares Management and Warranties Perform periodic stock checks at Service Partner store and maintain the necessary inventory based on consumption trend analysis. Forecast and indent through demand planning for the spares and participate in the S and OP process of modulating demand, establish reorder levels and safety stocks. Coordination with supply chain team for Spare Parts availability in case of high lead times Play a key role in evaluating Warranty claims received from the field team and initiate the replacement process as per the policy. Periodically update the senior management on the quality and performance of Kohler products. C. Service Revenue Promote sales of genuine accessories, spare parts, and value-added products to the customers. Promote Preventive maintenance contract to new customers & ensure the renewal of existing maintenance contracts. D. Business Support Market visit for meeting & providing technical support to Trade partners and customers such as Architect, Builder, MEP & Plumbers. Train and maintain the data base of Kohler trained plumbers/plumbing contractors in Kohler India represented areas. Execute Service camps at project accounts to build the confidence on Kohler product performance and ensure to avoid workmanship errors while installation at ongoing sites. Skills and Proficiencies Expected Sound knowledge of the basic customer service management principles. Expert in Service partner management and people handling skills. Comfortable in dealing with people with different backgrounds and responsibilities. Must possess an engineering bent of mind in discerning the problem and arriving at solutions. High process orientation and engineering proficiency. Agile to understand changes and have creative thinking to achieve the goal. SKU management, detailing and good analytical ability. Data interpretation skills and good written and verbal communication skills. Experience 7 to 10 years Mandatory Skills Technical Service Operations, Service Revenue, Spares Management and Warranties Location Jaipur, Rajasthan, India
About Us At Kohler, our mission is to help people live gracious, healthy, and sustainable lives. We believe that empowering our associates is essential to making this vision a reality. That’s why we invest in personal and professional growth, encourage collaboration across teams and functions, and offer a comprehensive wellness package that supports the well-being of every team member. Kohler is an equal opportunity employer. Along with competitive compensation and benefits, we offer something more enduring—a legacy built on bold innovation, creative excellence, and a deep commitment to our people and communities. Learn more about our culture and career opportunities at www.kohler.co.in/careers. Our approach to hiring reflects our commitment to Global Inclusion . We recruit, hire, and promote qualified individuals in all roles without regard to race, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, or disability. If you are an individual with a disability and require reasonable accommodation during the recruitment process, please let your recruiter know so we can support you appropriately. Regional Logistics Manager - West Job Description Job Function- The incumbent will be responsible for the warehousing & distribution of the entire West region operations. Job Responsibilities- Warehousing: Manage warehouse operations of Central Distribution Center serving India Market and Regional Distribution Center for West region with a total area of about 3 Lacs Square feet. Incumbent would be responsible for Export Operations (Towards Middle East, Africa and South Asian countries) Incumbent would be responsible for Pan India Spares Distribution from Mother hub. Ensure smooth execution of warehouse operations with 3rd Party Logistics service provider. Manage & Improve Inbound, Outbound, and Inventory transactions from the Distribution Center and ensure a high level of accuracy & meeting defined business SLAs. Ensure a high level of Inventory accuracy is maintained with periodic Inventory counts and conduct Internal & External Audits. Ensure high level of safety standards met in warehouse and work environment. Establish controls required in operations and ensure compliance with applicable Laws, regulations, ISO requirements. Supervising, coaching, and training of operations workforce. Regional Distribution-West: Accountable for overall West Regional distribution Communication with the Sales, Order fulfillment team & International business team for timely execution of customer shipments Liaison with Transporters, Customers, Suppliers, Warehouse contractors, etc. Handling customer claims and ensuring claims get processed within defined SLAs. Manage the Inward, Outward operations closely with the operations team to ensure >95% of Service levels, avoid detention/ demurrage. Liaison with the regional sales team to ensure timely customer deliveries. Building and Managing robust and agile warehouse operations to ensure timely delivery to the customers within defined SLAs Review, Processing & Auditing of Vendor & transporter bills for the West region to ensure seamless business transactions. Monitoring 3PL Partner & Transporters performance related to Cost, Quality, Lead time and Service levels. Accountable for Budgeting, Spending, and timely provisioning of expenses for warehouses. Should work in functional & cross environments to lead the projects (including Digital initiatives) and deliver the desired results. Key Performance Indicators: On-time delivery of customer orders Inventory Accuracy Timely Inbound and Outbound process execution Claim settlement SLA adherence Budget vs Actuals for warehouse expenses Accurate provisioning on monthly basis % Utilization of trucks & freight spend for the region 3PL performance Legal compliances Skill Set: Graduate or Engineer with an MBA degree. Possess good knowledge of Logistics and warehousing. SAP, WMS, Microsoft Office Tools (Excel, Word, PowerPoint, etc.) Good Technical and Analytical skills to manage MIS, Reports, Dashboards, etc. Relevant experience of 4-8 years Good communication skills Relationships and Contacts: Supervisory Relationships: (Report line) Reports to Manager–Pan India Distribution & Warehousing Internal Stakeholders - Sales, Service, Planning and distribution team. External Business Relationships - Customers, Vendors, Transporters, 3PL Experience 4 to 8 years Mandatory Skills Distribution Planning, Warehouse Operations, Inventory Management Location Surat, Gujarat, India
About Us At Kohler, our mission is to help people live gracious, healthy, and sustainable lives. We believe that empowering our associates is essential to making this vision a reality. That’s why we invest in personal and professional growth, encourage collaboration across teams and functions, and offer a comprehensive wellness package that supports the well-being of every team member. Kohler is an equal opportunity employer. Along with competitive compensation and benefits, we offer something more enduring—a legacy built on bold innovation, creative excellence, and a deep commitment to our people and communities. Learn more about our culture and career opportunities at www.kohler.co.in/careers. Our approach to hiring reflects our commitment to Global Inclusion . We recruit, hire, and promote qualified individuals in all roles without regard to race, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, or disability. If you are an individual with a disability and require reasonable accommodation during the recruitment process, please let your recruiter know so we can support you appropriately. Regional Project Service Manager Job Description Job Purpose - The Project Service Manager will report to Regional Service Manager and responsible for providing technical service support to Kohler project teams and project accounts across region. The role will focus on key areas such as Mock-up Installation, Pre/Post Installation guidelines, Executing the service camps, Product selection/technical support & training the installation agency. The Project Services Manager will lead the coordination and interface with cross function, multiple project teams and provide support in implementation of the Kohler standard guidance. Key Responsibilities: Lead the coordination with project teams and internal functions to develop project-specific assurance plans. Participate in Kickoff meetings along with sales to provide technical specification support to help in product selections Support sale team by engaging & discussing the technical specifications of new product details with Procurement head, design team & MEPs of project account Provide Installation guidance to plumber/plumbing contractor, MEP for error free installation of Kohler Products at project site. Execute the Mock-up installation with the help of project site team & evaluate the quality of workmanship and mentor the site team to avoid any installation errors. Prepare & handover the service docket consists of technical specification, Installation standards, Do’s & Don’ts, Product Warranty & Complaint registration process, Escalation Matrix & Spare manual to Project Manager/MEP/ Plumbing contractor/ Procurement team. Execute Service camps at project accounts to build the market awareness & confidence about Kohler services & product performance. Maintain and drive continuous improvement of Customer Satisfaction & NPS of developers. Maintain the data base of trained project account MEP & site contractor teams for engagement. Engaging with Integrated Facility Management team & train them on maintaining the Kohler Products. Collaborate with quality & plant team based on market feedback for product upgradation & development. Qualifications and Skills: Minimum of 5 years of project service experience, preferably with experience in managing the service operations and technical specifications; experience in the sanitaryware & consumer durable industry is preferred. Bachelor’s Degree required in Civil/Mechanical/Electrical Engineering. Skilled with computer applications such as Microsoft PowerPoint, Word, Excel and Outlook and MS Project. Experience in managing small teams in a matrix organization required. Able to work in a fluid, fast-paced environment. Attributes: Excellent communication and interpersonal skills. Ability to develop and implement policies, procedures, and process improvements effectively. Customer-focused mindset with a strong commitment to driving satisfaction and loyalty. Proficiency in customer relationship management (CRM) tools and other relevant technologies. Experience 5 to 7 years Mandatory Skills Technical Service, Technical Support, Project Service, CRM Management Location Delhi, India
About Us At Kohler, our mission is to help people live gracious, healthy, and sustainable lives. We believe that empowering our associates is essential to making this vision a reality. That’s why we invest in personal and professional growth, encourage collaboration across teams and functions, and offer a comprehensive wellness package that supports the well-being of every team member. Kohler is an equal opportunity employer. Along with competitive compensation and benefits, we offer something more enduring—a legacy built on bold innovation, creative excellence, and a deep commitment to our people and communities. Learn more about our culture and career opportunities at www.kohler.co.in/careers. Our approach to hiring reflects our commitment to Global Inclusion . We recruit, hire, and promote qualified individuals in all roles without regard to race, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, or disability. If you are an individual with a disability and require reasonable accommodation during the recruitment process, please let your recruiter know so we can support you appropriately. HR Business Partner (Fixed Term Contract for 6 Months) Job Description Job Description: As an HR Business Partner, support the functions in Kitchen & Bath - Commercial business, and execute end to end delivery of services, solutions & interventions of all HR processes, for these functions. Major Responsibilities: Design and deliver required interventions from concept to closure for associates after assessing the pulse and the right solutions on resolution Design and drive interventions in collaboration with the leaders and managers for associates Enable people managers to better engage their team members through one-to-one connects and other methods Partner with CoEs on rewards, talent management & capability development to roll out initiatives; communicate, create impact & tracks effectiveness Proactively support people managers with HR processes (Performance Management) for their teams Build strong connect with associates by being highly accessible & visible to associates Maintain awareness of employee satisfaction to improve moral, communication to the stakeholders and ensure engagement through leaders and support functions. Experience 5 to 10 years Mandatory Skills Performance Management, Hr Business Partnering, Employee Engagement Location Gurgaon, Haryana, India
About Us At Kohler, our mission is to help people live gracious, healthy, and sustainable lives. We believe that empowering our associates is essential to making this vision a reality. That’s why we invest in personal and professional growth, encourage collaboration across teams and functions, and offer a comprehensive wellness package that supports the well-being of every team member. Kohler is an equal opportunity employer. Along with competitive compensation and benefits, we offer something more enduring—a legacy built on bold innovation, creative excellence, and a deep commitment to our people and communities. Learn more about our culture and career opportunities at www.kohler.co.in/careers. Our approach to hiring reflects our commitment to Global Inclusion . We recruit, hire, and promote qualified individuals in all roles without regard to race, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, or disability. If you are an individual with a disability and require reasonable accommodation during the recruitment process, please let your recruiter know so we can support you appropriately. Project Manager – IT Job Description JOB PURPOSE We are seeking an experienced Project Manager to lead the end-to-end management of complex projects, ensuring successful delivery from concept to launch. This critical role will involve close collaboration with cross-functional teams and plan, execute, and deliver high-quality projects on time. The ideal candidate will be a proactive leader with strong functional expertise, a track record of driving successful project launches, and a strategic mindset focused on delivering business value. JOB ACCOUNTABILITIES Manage the full lifecycle of projects from concept through to successful launch. Ensure the project is delivered on time, within scope, and to the highest quality standards by working closely with business and delivery. Work closely with business and delivery teams to plan, execute, and deliver product features. Drive alignment and coordination across teams to ensure that all aspects of the product release are well-managed and successfully executed. Develop and maintain detailed project plans, timelines, and resource allocation. Track progress and milestones, identify risks, and make necessary adjustments to ensure that projects stay on track and meet delivery deadlines. Proactively identify risks, issues, and bottlenecks early in the project lifecycle. Develop risk mitigation plans and strategies to address them. Resolve conflicts, balance competing priorities, and make trade-offs between business needs and technical constraints. Foster clear, concise, and transparent communication across all stakeholders, both technical and non-technical. Provide regular updates on project progress, milestones, risks, and issues, ensuring alignment on goals and timelines Anticipate and proactively resolve potential bottlenecks, delays, or blockers. Manage escalations in a timely manner, collaborating with relevant teams to ensure that issues are addressed before they affect project delivery Define and use key performance indicators (KPIs) and other relevant metrics to support decision-making processes. Provide clear insights into project status, risks, and potential roadblocks to help inform executive and team-level decisions. Drive end to end delivery of tech products & projects for business including design, build and deployment by collaborating with cross-functional, cross-regional teams. Collaborate with technical delivery resources and project management office to estimate & plan project delivery (scope, budget, resource, risk and mitigation). Ensure high quality tech products are being delivered by identifying comprehensive & rigorous test scenarios and assisting the users during UAT. Lead the selection, acquisition and contractual agreements for IT services and/or products and build effective partnership with key vendors. Representing Kohler’s interest strongly where required. Maintain strong awareness of relevant privacy & data security regulations and work with security & privacy teams to ensure solutions are compliant Develop and implement contingency plans and approaches to reduce the impact of potential risks during the product launch. Use iterative execution and out-of-the-box solutions to manage uncertainty and ensure a smooth release Plan for streamlined & smooth resolution of issues & continuous improvement of IT solutions post deployment. Define and mobilize the SOP & Governance model for the same. Build strong relationships with business teams and their leaders and develop a deep understanding of their issues & challenges and provide timely resolution. KEY INTERACTIONS Business Function Heads, Business Project Champions, , Director-IT, Technical Delivery Teams, Global IT Team External Partners - Vendor Ecosystem EDUCATIONAL QUALIFICATIONS & RELEVANT EXPERIENCE • Master’s or bachelor’s degree in business, Information Technology, Computer Science or related field of study, or equivalent experience. 8+ years of information technology experience, in consulting, delivery and maintenance of large-scale ERP, SAAS, Analytics platforms. 3+ years of progressive leadership experience with demonstrated track record of partnering with business & IT stakeholders in complex organizational context to deliver multiple complex transformation projects. Experience of working for Manufacturing, Durable Consumer Goods, FMCG, Retail Industry. SKILL SET Proven track record of managing end-to-end projects from concept through development to launch, in a technical or software environment. Strong project management skills, including the ability to develop detailed project plans, track progress, and adjust resources to meet deadlines. Strong understanding of software development lifecycle (SDLC) and technical architecture. Excellent written & presentation skills – prepare business process flow charts, document business requirements, test scenarios, user acceptance criteria, present project charter & status report to leadership. Strong leadership skills, with the ability to motivate and align cross-functional teams toward common objectives. Experience in managing cloud-based, SaaS, or enterprise software product releases. Familiarity with Agile, Scrum, or other project management methodologies. PMP, Agile, or other relevant certifications. PERSONAL CHARACTERISTICS & BEHAVIOUR Problem-solving mindset, with a focus on identifying and addressing bottlenecks, risks, and issues proactively. Foster trust and partnership with others, at all levels of the organization and across business & IT functions. Listen deeply and consider other’s ideas & concerns. Engage & influence to affect change and achieve common goals. Demonstrate ownership and ability to get things done despite obstacles, through innovative thinking, solution-oriented mindset & resourcefulness. Ability to prioritize in-spite of conflicting demands. Make timely decisions independently by balancing risk-taking, intuition & data. Experience 8 to 10 years Mandatory Skills SDLC Life Cycle, IT Project Management, SAAS, IT Projects Location Gurgaon, Haryana, India
About Us At Kohler, our mission is to help people live gracious, healthy, and sustainable lives. We believe that empowering our associates is essential to making this vision a reality. That’s why we invest in personal and professional growth, encourage collaboration across teams and functions, and offer a comprehensive wellness package that supports the well-being of every team member. Kohler is an equal opportunity employer. Along with competitive compensation and benefits, we offer something more enduring—a legacy built on bold innovation, creative excellence, and a deep commitment to our people and communities. Learn more about our culture and career opportunities at www.kohler.co.in/careers. Our approach to hiring reflects our commitment to Global Inclusion . We recruit, hire, and promote qualified individuals in all roles without regard to race, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, or disability. If you are an individual with a disability and require reasonable accommodation during the recruitment process, please let your recruiter know so we can support you appropriately. Product Marketing Manager- Services Job Description Job Purpose - The role is supposed to streamline service roadmap and start bringing in rigor that is at par with the new products that Kohler commercializes. The service roadmap will focus on bringing and refining offerings which shall: Engage Kohler customers and prospects and enmesh deeper in their homes and lives (move from bathrooms to kitchens, bedrooms, and common areas) through relevant categories. Plan for customer retention and create opportunities to cross sell and upsell. Bring methods, processes, calendarize and create KPIs to track various sales enabling and confidence building activities like plumber training, service camps etc. Present service as a differentiator, create stories/highlights and be embedded in regular Kohler content calendar. The incumbent shall be SPOC for the service function for all commercial functions (Sales, Channel Marketing, Product, and Field service teams) Roles & Responsibilities: Knowledge Management: Category specific knowledge to be sorted and organized in a repository for easy retrieval and dissemination. This shall include: Regular products Bathroom configurations Training Manuals Build Kohler Care: Logically organize all service offerings under the Umbrella of Kohler Care. Create verticals under Kohler Care Accompanying Elements: Pages on Kohler.co.in. Look, feel and attire of the service agents. Customer Outreach Program: Bring processes, Calendarize, and introduce KPIs to track efficacy of the customer outreach program. This will need to be achieved in sync with the BD, Sales, L&D, and Service teams. The outreach programs include: Plumber trainings Service Camps Specific Demos on need base for B2B Kohler Key Accounts Service Specific Communication: Curate content in collaboration with the Marcom team and ensure dissemination across relevant channels. This will include: Finalizing content strategy for service vertical in line with the entire repositioning plan of the service vertical. Create content calendar for social postings (organic/paid) Integrate relevant content in Kohler Catalogue Finalise service Branding elements across Kohler Dealers/Stores Post Sales CRM (Customer Retention Marketing): Create relevant customer clusters from the existing Kohler customer database. The customer clusters shall include Arch/ID, Retail, and B2B customers. Create a by-segment customer engagement plan. The plan to include: Strategies to cross and upsell. Exploit opportunities in the renovation market with existing Kohler customers and prospects. Finish the pilot and build up the Customer Engagement platform ‘Renew plus plan’ to be deployed across channels – Online D2C, Kohler dealers. Skills and Knowledge: Should have 6-8 years of relevant experience. Should have managed: Service Marketing Product marketing (Ideation to commercialization) Customer acquisition through multi-channel activations (Online + Offline). Should have done at least two out of the three roles mentioned above. Background in Quick Commerce (Zepto, Blinkit), Daily Grocery delivery services (Big basket, Milk Basket etc.), Customer Service/Acquisition in digital first brands (Noise, Boat etc.) Experience 6 to 8 years Mandatory Skills Product Marketing, Services Location Gurugram, Haryana, India
About Us At Kohler, our mission is to help people live gracious, healthy, and sustainable lives. We believe that empowering our associates is essential to making this vision a reality. That’s why we invest in personal and professional growth, encourage collaboration across teams and functions, and offer a comprehensive wellness package that supports the well-being of every team member. Kohler is an equal opportunity employer. Along with competitive compensation and benefits, we offer something more enduring—a legacy built on bold innovation, creative excellence, and a deep commitment to our people and communities. Learn more about our culture and career opportunities at www.kohler.co.in/careers. Our approach to hiring reflects our commitment to Global Inclusion . We recruit, hire, and promote qualified individuals in all roles without regard to race, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, or disability. If you are an individual with a disability and require reasonable accommodation during the recruitment process, please let your recruiter know so we can support you appropriately. Sr. Executive - Order Fulfillment Job Description Title: Job Description - Sr. Executive -Order Fulfillment at Kohler Co. Introduction: At Kohler Co., we are a leading global manufacturer in the plumbing industry, known for our high-quality products, innovative designs, and commitment to customer satisfaction. We are currently seeking a highly motivated and experienced individual to join our team as an Sr. Executive-Order Fulfillment. Roles & Responsibilities: Responsible to manage End to End Order till delivery cycle for customer orders. Drive Customer service (LOTIF) and Order Ageing metrics to ensure timely solve for customer orders. Resolving Customer queries related to Product availability, Logistics or any concerns faced by customers related to supply chain in a timely manner. Role to ensure hygiene on Customer orders, Customer Master data inconsistencies Responsible for Dashboards, regular root cause analysis in Order Fulfilment. Responsible for Continuous Process improvement opportunities in Order Fulfilment. Mentor team oriented by regions to ensure Order entry till delivery related process and queries are handled. Identifying continuous digitization opportunities enabling ease of order management for customers and process simplification opportunities. Skills and Knowledge: Minimum 3 years of work experience preferably in Supply chain. Good Analytical and dashboarding skills. Know-how on Analytical tools (Power BI, Tableau etc) Good Knowledge on ERP (SAP) and Associated IT systems Good Communication Skills. Experience 3 to 5 years Mandatory Skills Supply Chain Logistics Location Gurugram, Haryana, India
About Us At Kohler, our mission is to help people live gracious, healthy, and sustainable lives. We believe that empowering our associates is essential to making this vision a reality. That’s why we invest in personal and professional growth, encourage collaboration across teams and functions, and offer a comprehensive wellness package that supports the well-being of every team member. Kohler is an equal opportunity employer. Along with competitive compensation and benefits, we offer something more enduring—a legacy built on bold innovation, creative excellence, and a deep commitment to our people and communities. Learn more about our culture and career opportunities at www.kohler.co.in/careers. Our approach to hiring reflects our commitment to Global Inclusion . We recruit, hire, and promote qualified individuals in all roles without regard to race, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, or disability. If you are an individual with a disability and require reasonable accommodation during the recruitment process, please let your recruiter know so we can support you appropriately. Sr Mgr-Brand & Communications Job Description BASIC FUNCTION – This position is within Kohler India Private Limited with Marketing Communication Division, headquartered in Gurgaon, India. Brand and Marketing Communication Manager/specialist profile entails: Define, execute, and evaluate Marketing Communications strategies across all media. Manage and develop marketing communications for all ATL and BTL activities for both internal and external stakeholders. Activate and localize global marketing initiatives for all global launches. Managing marketing agencies for Content Creation, Offline Media Planning, and Social Media Content. Manage allocated budget under Marcomm. Conceptualize, coordinate, and execute events and exhibitions. Strengthen Top of Mind Awareness part of the marketing funnel. Work closely to improve the Brand Track score conducted on a yearly basis to quantify Brand Awareness and Consideration. Manage PR Agency to amplify Key product launches and events. Branding for Stores/ Experience centers and Exhibitions. Conducting market research like Brand Track etc Brand Custodian to ensure all communication materials meet the Kohler brand guidelines SPECIFIC RESPONSIBILITIES - Hands-on exposure to creative development, communication management, offline media planning, offline media buying, and campaign analysis. Brand Track Score with a focus on Brand Awareness and Consideration across all Price segments and regions. Content calendar for the year and leverage topical/seasonal content opportunities Annual Budget planning and execution according to the communication strategy charted for the year. Offline campaign Performance; Media SOV; Competition Tracking ; Marketing ROI Social Media Engagement Rate Play a crucial part in the GTM strategy for the Key launches of the year. PR Planning to amplify launches and events. Increase brand reach through content amplification across collaborations with influencers, luxury events (eg: India Design), brand integration in shows. Partner with media houses and publications to create specially curated content for the brand. Eg: LBB, NDTV, WMG, Elle Décor, Vogue, HotStar Strategizing, execution of brand set up at events/exhibitions and its amplification Price book and catalogue execution RELATIONSHIPS AND CONTACTS - Work closely with marketing agencies for Ideation, Creatives, campaign planning, and Offline campaign execution. Coordinate with internal product and channel marketing team for content creation for GTM strategy Work Closely with the Retail execution team for all Branding requirements in Stores/ Experience centers and Exhibitions. EDUCATION AND EXPERIENCE REQUIREMENTS MBA Marketing from Tier 1 Colleges Good to have – agency exposure, luxury brand exposure Must possess good communication and interpersonal skills Creative and enthusiastic Eye for detail Up to date with Social Media Trends Exhibit Ownership of end-to-end process and deliverables Needs to be proactive and organized Heightened sense of collaboration across cross-functional teams Stakeholder Management Customer Insight Mining Maintain highest level of integrity and expect/promote the same from supporting staff Manage multiple priorities and deliver work of superior quality Experience 10 to 15 years Mandatory Skills Marketing Communication, brand communication, branding Location Gurugram, Haryana, India
About Us At Kohler, our mission is to help people live gracious, healthy, and sustainable lives. We believe that empowering our associates is essential to making this vision a reality. That’s why we invest in personal and professional growth, encourage collaboration across teams and functions, and offer a comprehensive wellness package that supports the well-being of every team member. Kohler is an equal opportunity employer. Along with competitive compensation and benefits, we offer something more enduring—a legacy built on bold innovation, creative excellence, and a deep commitment to our people and communities. Learn more about our culture and career opportunities at www.kohler.co.in/careers. Our approach to hiring reflects our commitment to Global Inclusion . We recruit, hire, and promote qualified individuals in all roles without regard to race, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, or disability. If you are an individual with a disability and require reasonable accommodation during the recruitment process, please let your recruiter know so we can support you appropriately. Business Development Manager Job Description Introduction: At Kohler Co.,we are a leading global manufacturer in the plumbing industry, known for our high-quality products, innovative designs, and commitment to customer satisfaction. We are currently seeking a highly motivated and experienced individual to join our team as Business Development Manager in Gurgaon. In this role, you will be responsible for overseeing and driving sales activities within a particular geographical region. If you have a passion for sales, exceptional leadership skills, and a proven track record in achieving targets, then this opportunity could be perfect for you. Job Purpose: Responsible for ensuring that Kohler gets specified by the influencers for a project viz. architects, interior designers, and plumbing contractors. This will be achieved by regularly meeting the influencers and briefing them about Kohler and the products and convincing them of Kohler quality and how Kohler would fit their requirements the best. Roles & Responsibilities: Establish personal contact, and maintain relationship with architects and interior designers in the given territory. Establish and maintain regular contact with architects, plumbing contractors, key national architects & interior designers and developers to inform them of the advantages of using Kohlerproducts and to motivate them toward specifying products, from Kohler’s corporate product portfolio, for their end customers. Develop a broad database for the territory for all influencers viz .architects, interior designers and plumbing contractors. Provide guidance, review Kohler practices and procedures, and develop sales programs with Kohler sales team, distributors’ management team, their sub-distributors and their key buyers. Provide the sales team with information and progress on key projects and take their inputs in arriving at the best way to ensure that Kohler gets specified. Maintain Kohler India’s influence on the key influencers by tracking competitor activities w.r.t . the influencer group and providing this information to the Zonal Sales Manager. Conduct Architect Meets with the help of the Regional Sales Manager – which helps in building the relationship with Kohler. Attend and participate in Company sales meeting and trade or industry meetings, shows and conventions to increase knowledge of Kohler Co.’s products, improve selling techniques and cultivate good working relationships with consumers. Perform any assignments given by the company. Skills and Knowledge: Designer/ Architect (Preferred but not Mandatory) + MBA (Full Time). Experience required- 10-12 years. Education: Interior Designing/ Architect/ Any Post graduate. Design based solution approach. Key account handling skills. Experience 10 to 12 years Mandatory Skills Interior Designing, Architecture, Architect Location Gurgaon, Haryana, India