Senior Data Analyst

What You Will Do

Analytical & Strategic Insight

• Conduct in-depth analysis of complex customer data sets to uncover trends, patterns, and actionable insights.
• Provide accurate forecasts and support strategic decision-making across delivery functions.
• Identify risks, anomalies, or gaps in data and proactively suggest solutions.
  

Reporting & Data Integrity

• Build and deliver clear, compelling customer reports and dashboards using tools like Excel and Power BI.
• Ensure high data quality by validating accuracy, detecting errors, and implementing monitoring practices.
• Deliver consistent, well-documented insights and support ad hoc reporting needs.
  

Cross-functional Collaboration

• Partner with project managers and stakeholders to understand reporting requirements and translate them into data specifications.
• Communicate technical findings to non-technical stakeholders in a clear, actionable way.
• Build trust and alignment with business users by presenting complex data in a business-relevant language.
  

Operational Excellence & Process Improvement

• Help optimize report delivery workflows and contribute to continuous improvement of internal data processes.
• Identify opportunities for automation, efficiency, and scalability in reporting processes and data systems.
  

Team Contribution & Mentorship

• Act as a resource and informal mentor to peers by sharing knowledge, best practices, and supporting collaborative problem solving.
• Lead by example in communication, quality of work, and accountability.
  

What You’ll Need To Succeed

• Bachelor’s degree in business Analytics, Statistics, Economics, or a related field.
• 7–10 years of experience in a senior data analysis, business intelligence, or similar role.
• Proven experience in a senior analyst role, demonstrating expertise in data analysis and interpretation.
• Strong command and proficiency in data visualization.
• Ability to recognize data patterns.
• Ability to simultaneously handle data projects at a time.
• Excellent problem-solving skills and the ability to think critically and strategically.
• Leadership experience with the ability to mentor and guide a team of analysts.
• Must be detailed and results-oriented with excellent skills for data analysis.
• Strong communicator with the ability to distill complex information into clear, business-focused insights.
• Demonstrated ability to manage multiple concurrent data projects and deadlines.
• Proven track record of taking initiative, improving processes, and influencing outcomes.
• Strong proficiency in Excel, including advanced formulas and data modeling.
• Working knowledge of SQL and data querying techniques.
• Proficiency with MS Windows based applications including Excel, Outlook, Word, PowerPoint required.