Senior Business Development Manager

Senior Business Development Manager – Inside Sales (US/Canada Region)

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About the Company

UrbanPiper is the leading SaaS platform powering the food tech and restaurant ecosystem. We help restaurants integrate with delivery aggregators, streamline operations, manage multiple brands, and deliver delightful customer experiences. With a strong footprint across global markets and trusted by over 35,000 restaurants, we’re expanding our reach in the North American region — and we’re looking for a driven sales professional to lead that charge.

About the Role

We are seeking a Sr. Business Development Manager (Inside Sales) to spearhead our revenue growth in the US and Canada markets. This role is ideal for someone who thrives in high-ownership environments, understands the intricacies of SaaS sales, and is excited about building a region from the ground up. You will be the tip of the spear for our go-to-market efforts in North America — engaging prospects, articulating value, navigating the sales cycle, and closing deals. You will also work closely with cross-functional teams to ensure market-fit, feedback loops, and early success.

Responsibilities

• Own the full inside sales cycle — from prospecting and qualification to closure — for SMB and mid-market restaurant chains in US/Canada.
• Engage inbound and outbound leads through cold outreach, discovery calls, demos, proposals, and negotiations.
• Tailor pitches to resonate with different buyer personas — from operations heads to technical evaluators to business decision-makers.
• Act as a trusted consultant by deeply understanding prospects’ challenges and mapping them to UrbanPiper’s solutions.
• Maintain CRM hygiene and report regularly on pipeline health, sales velocity, and forecasting.
• Collaborate with marketing, product, and onboarding teams to ensure seamless handoffs and feedback loops.
• Act as the voice of the North American customer internally — sharing insights to shape product and GTM strategies.
• Meet and exceed monthly/quarterly revenue targets and KPIs.

Qualifications

• 3–5 years of experience in B2B SaaS sales, ideally with exposure to global/US markets.

Required Skills

• Engage inbound and outbound leads through cold outreach, discovery calls, demos, proposals, and negotiations.
• Proven track record of consistently exceeding quota and pipeline targets.
• Experience in full-cycle inside sales and consultative selling.
• Familiarity with CRMs like HubSpot, Salesforce, or similar tools; disciplined pipeline and activity management.
• Strong written and verbal communication skills — clear, concise, and persuasive.
• High ownership, autonomy, and a bias for action.
• Exposure to the restaurant/food-tech space is a plus but not mandatory.
• Ability to work US/Canada time zones.

Apply now if you wish to be a Piper.