Senior Software Engineer Frontend / React UrbanPiper is the leading SaaS platform in the restaurant industry. Weʼre helping the smallest of restaurants to the largest chains across the world to grow their in-store and online commerce. Right from automating all their workflows across online delivery platforms such as Swiggy, Zomato, Deliveroo, UberEats—to building and deploying self-branded websites and apps, right to managing their walk-in customers and dine-in experiences, UrbanPiper is the preferred choice for over 20k+ restaurants. Weare backed by top VCs — Tiger Global and Sequoia Capital. Recently, we closed our Series B round of funding with Swiggy and Zomato also participating together! Thatʼs a first and only (until now) event for any startup in the food and beverage industry. Your role: As a Senior Frontend Engineer, you will work on our React web applications to build usable, performant, and beautiful user interfaces. We are looking for someone who is experienced with React and loves to build high quality user experiences. They will work closely with the engineering, product, and design teams to build user experiences that delight our users. If that sounds like you, we would love to meet you. You will: ● Write high quality, maintainable and clean code. ● Take ownership of the correctness of your work both in terms of functional and usability. ● Apply the best practices of software development when it comes to SCM, managing issues and most importantly, documenting your work. ● Keep up to date with industry best practices and new developments, and advocate for their adoption whenever applicable. ● Work with the support team to triage and resolve issues with/without the assistance of other team members. ● Identify performance issues by effectively using Dev Tools. UrbanPiper Technology Private Limited ● Be able to guide junior engineers on best practices and provide clear guidance and feedback during technical design discussions and code reviews. We are looking for someone who has/is: ● 3 years of experience in building web applications with the main focus on React. ● Proficient in Javascript and React, including in-depth understanding of the language, framework and performance aspects. ● Excellent knowledge of modern CSS and familiarity with pre-processing tools like LESS and SASS. ● Experience integrating complex APIs. ● Familiarity with best practices on the web in terms of technology and UI/UX. ● Theability to communicate clearly in a verbal and written manner. Good to have: ● Prior experience in a high growth startup. ● Familiarity with React Native. ● Familiar with design tools like Figma and a good understanding of design Show more Show less
About UrbanPiper UrbanPiper is built to solve the real-world challenges restaurants face in adapting to the growing demands of online commerce. Our platform streamlines operations, empowering staff to manage their online presence - across delivery platforms and direct ordering channels—with ease and efficiency. Since expanding in 2021, we’ve seen strong global traction across the US, UK, UAE, and Saudi Arabia, building on our solid foundation in India. We’re proud to be backed by leading institutional investors like Sequoia and Tiger Global; and tech companies like Swiggy and Zomato. Your Role: Are you a seasoned Engineering Manager with a knack for leading diverse teams and navigating complex stakeholder environments? Do you thrive in building and managing large-scale, API-driven systems with a distributed team? If so, then this role is for you! We are seeking a collaborative and experienced leader to guide our talented engineering team responsible for developing and maintaining a critical, scalable SaaS product built on APIs. You will play a pivotal role in fostering a high-performing team, ensuring smooth project execution, and balancing the expectations of various stakeholders – from young engineers to seasoned peers and leaders across sales, operations, and customer service. Your Mission: Build, Lead and Deliver with Impact As an engineering manager, you are more than a leader – you are a mentor, strategist, and problem solver. You will oversee both people and processes, guiding talented engineers towards high impact delivery. If you are energized by scaling teams, aligning product and engineering goals, and solving real-world problems, this is a perfect opportunity to make a mark. You will: Own the process, build the future Lead and Manage Engineering Teams: You will own the team’s process, delivery, and execution ensuring they work optimally and with high quality. Partner with Product managers and Customers: Collaborate to create your team’s roadmap, aligning on priorities that meet both business goals and customer needs. Collaborate with the product management team to define project requirements, scope, and deliverables. Provide Technical Guidance: While you may not code every day, you review PRs, architecture and design documents, provide technical coaching and feedback to ensure high quality solutions. You ensure the right decisions are made at the right time. Drive Performance Management: You will be responsible for your team’s performance, identifying and addressing any issues proactively. Provide immediate and actionable feedback to support continuous improvement. Mentor for Growth: Help engineers realize their full potential, fostering a growth mindset and creating personalized development plans. Own and Optimize Engineering Processes: We believe in streamlining and improving processes. You’ll craft team goals and raise the technical bar across the company, promoting a culture of constant feedback and transparency. Lead Hiring and Talent Development: Participate in all stages of hiring, onboarding, and retaining top talent, contributing to our team’s rapid growth. Solve Problems Proactively: At UrbanPiper, “We don’t have any toes to step on.” If you see a problem, you own it and fix it. Engage in open conversations: Expect transparent, open forums where feedback flows freely, and bring curiosity to engage with first principles thinking. We are looking for someone who has: 8+ years of software development experience in building products, out of which at least 2+ years in a similar engineering management role, overseeing software development projects and leading teams. Proven experience in building and maintaining large-scale, distributed systems. Demonstrated ability to effectively manage multiple projects and prioritise tasks in a dynamic environment. Excellent leadership and people management skills, with the ability to inspire and motivate team members. The ability to communicate results clearly in a verbal and written manner. Strong understanding of cloud computing principles and technologies (e.g., AWS, GCP, Azure), container orchestration tools (e.g., Kubernetes), monitoring and observability tools. Proven expertise in writing scalable and maintainable code in Python. A strong focus on supporting and driving a culture around critical aspects of software engineering, especially performance, correctness and scalability. Strong knowledge of agile software development methodologies, best practices, and industry standards. Worked consistently in an environment focusing on the needs of users —both internal and external. Nice to haves: Experience in a high growth technology company. Experience in 3rd-party Integrations. Experience with Agile/Scrum methodologies. Experience or good knowledge of the online food ordering space. Experience in managing an engineering team. Show more Show less
Associate Manager - Marketing Location: Bangalore About UrbanPiper UrbanPiper is built to solve the real-world challenges restaurants face in adapting to the growing demands of online commerce. Our platform streamlines operations, empowering staff to manage their online presence across delivery platforms and direct ordering channels with ease and efficiency. Since expanding in 2021, we’ve seen strong global traction across the US, UK, UAE, and Saudi Arabia, building on our solid foundation in India. We’re proud to be backed by leading institutional investors like Sequoia and Tiger Global, and tech companies like Swiggy and Zomato. The Role We’re looking for a Performance Marketing Manager who thrives on numbers, lives for experimentation, and loves cracking the code on scalable growth. You’ll be responsible for owning our top-of-the-funnel and middle-of-the-funnel strategy — bringing the right audience to our doorstep and ensuring they're primed to convert. Key Responsibilities Own and operate paid marketing campaigns across Google, Meta, LinkedIn, and more — from strategy to execution Plan, run, and optimize lead-gen and traffic campaigns targeting restaurants across geographies Develop and manage digital prospecting and remarketing campaigns Identify and leverage new channels (including affiliate marketing) to expand reach and drive results Manage landing page performance: drive experiments to improve CTR, engagement, and form fill rates Manage digital marketing budgets, ensuring strong ROI and efficient customer acquisition cost (CAC) Build and manage reporting dashboards with insights on CPC, CPL, ROAS, MQL quality, and other key metrics Collaborate with the content, design, and product marketing teams to produce effective creatives and copy Work closely with BUs to align targets, budgets, and conversions Qualities We Seek 3-4 years of experience in performance marketing or growth marketing roles, preferably in a SaaS or tech-led business Deep hands-on expertise with Google Ads, Meta Ads, and a working knowledge of tools like GA4, Hubspot, SemRush, etc. Strong analytical skills — you are an expert in slicing through campaign data and deriving clear next steps A bias for experimentation — you know that great performance comes from iterating fast Exceptional collaboration and communication skills — you’ll work closely with content, sales, and product marketing A clear sense of ownership — this is your funnel, and you’re proud to grow it Good to Have Marketing experience with a SaaS company/F&B brand Basic technical knowledge of web publishing and landing page creation Why Join Us? A meaningful role in a high-growth company, shaping the future of the food-tech ecosystem, globally Be a part of the company’s global expansion journey with Marketing at its epicentre of growth A fun, fast-paced environment where experimentation is encouraged and impact is real Apply now if you wish to be a Piper! Show more Show less
Financial Planning & Analysis What FP&A Means at UrbanPiper UrbanPiper is a rapidly growing SaaS platform powering digital transformation in the restaurant industry worldwide, with headquarters in India and subsidiaries in the UAE, UK, and USA. As we scale, we seek a driven FP&A Analyst to strengthen our strategic finance function. At UrbanPiper, FP&A is more than just crunching numbers—it’s about making sure everyone knows where the company stands, where it’s going, and what needs to happen next. Our FP&A team turns scattered data into clear plans and practical actions. This role keeps our leaders informed, helps teams stay accountable, and ensures resources are focused on the right priorities as we grow across India and internationally. If you thrive on bringing order to chaos and want to work closely with decision-makers, this is the role for you. In this Role, You Will… Own the planning and analysis cycle—building, updating, and refining UrbanPiper’s quarterly and annual operating plans (AOP) across all geographies. Perform regular variance analysis (MIS) to explain actuals versus plan, highlighting key drivers, risks, and opportunities. Take full ownership of cash flow forecasting and analysis, tracking inflows and outflows across business entities, identifying timing gaps, and ensuring healthy liquidity. Provide senior management with clear, timely reports and dashboards featuring key SaaS metrics (MRR, ARR, churn, etc.). Consolidate and reconcile data from multiple sources—including Zoho Books, Chargebee, and other tools—even when the data is incomplete or inconsistent. Collaborate directly with the CEO, Finance Controller, and business heads to challenge assumptions and support strategic decisions. Develop and maintain financial models to support new initiatives, pricing strategies, market expansions, and business pivots. Drive automation and improvements in reporting processes to boost speed, accuracy, and reliability. Support ad hoc financial analysis for fundraising, investor relations, audits, and compliance as needed. What You Need to Succeed Master’s degree in Finance, Accounting, or related discipline. CA or CMA strongly preferred. 3–6 years of FP&A experience, ideally in SaaS, tech startups, or multi-entity international companies. Advanced financial modeling and strong proficiency in Excel/Google Sheets. Familiarity with Stripe, Zoho Books, Chargebee, Pazy, and BI tools (Power BI, Tableau) is a plus. Excellent analytical and communication skills, with the ability to present insights clearly to senior leadership. Comfortable working independently in a fast-paced, sometimes ambiguous startup environment. Strong attention to detail and a problem-solving mindset. Build and communicate a clear narrative through documents and presentations. What Success Looks Like Data and dashboards are accurate, as near real-time as possible, well structured. Quarterly and annual operating plans are actively used by leadership. Variance analyses are timely, insightful, and enable proactive decision-making. Management reporting is clear, reliable, and drives transparency and accountability. Financial processes and data integration are continuously improving through automation and standardization. You are seen as a trusted partner to leadership, helping steer UrbanPiper’s growth confidently. Apply now if you wish to be a Piper!
About UrbanPiper UrbanPiper is built to solve the real-world challenges restaurants face in adapting to the growing demands of online commerce. Our platform streamlines operations, empowering staff to manage their online presence - across delivery platforms and direct ordering channels—with ease and efficiency. Since expanding in 2021, we’ve seen strong global traction across the US, UK, UAE, and Saudi Arabia, building on our solid foundation in India. We’re proud to be backed by leading institutional investors like Sequoia and Tiger Global; and tech companies like Swiggy and Zomato. Your Role: Are you a seasoned Engineering Manager with a knack for leading diverse teams and navigating complex stakeholder environments? Do you thrive in building and managing large-scale, API-driven systems with a distributed team? If so, then this role is for you! We are seeking a collaborative and experienced leader to guide our talented engineering team responsible for developing and maintaining a critical, scalable SaaS product built on APIs. You will play a pivotal role in fostering a high-performing team, ensuring smooth project execution, and balancing the expectations of various stakeholders – from young engineers to seasoned peers and leaders across sales, operations, and customer service. Your Mission: Build, Lead and Deliver with Impact As an engineering manager, you are more than a leader – you are a mentor, strategist, and problem solver. You will oversee both people and processes, guiding talented engineers towards high impact delivery. If you are energized by scaling teams, aligning product and engineering goals, and solving real-world problems, this is a perfect opportunity to make a mark. You will: Own the process, build the future Lead and Manage Engineering Teams: You will own the team’s process, delivery, and execution ensuring they work optimally and with high quality. Partner with Product managers and Customers: Collaborate to create your team’s roadmap, aligning on priorities that meet both business goals and customer needs. Collaborate with the product management team to define project requirements, scope, and deliverables. Provide Technical Guidance: While you may not code every day, you review PRs, architecture and design documents, provide technical coaching and feedback to ensure high quality solutions. You ensure the right decisions are made at the right time. Drive Performance Management: You will be responsible for your team’s performance, identifying and addressing any issues proactively. Provide immediate and actionable feedback to support continuous improvement. Mentor for Growth: Help engineers realize their full potential, fostering a growth mindset and creating personalized development plans. Own and Optimize Engineering Processes: We believe in streamlining and improving processes. You’ll craft team goals and raise the technical bar across the company, promoting a culture of constant feedback and transparency. Lead Hiring and Talent Development: Participate in all stages of hiring, onboarding, and retaining top talent, contributing to our team’s rapid growth. Solve Problems Proactively: At UrbanPiper, “We don’t have any toes to step on.” If you see a problem, you own it and fix it. Engage in open conversations: Expect transparent, open forums where feedback flows freely, and bring curiosity to engage with first principles thinking. We are looking for someone who has: 8+ years of software development experience in building products, out of which at least 2+ years in a similar engineering management role, overseeing software development projects and leading teams. Proven experience in building and maintaining large-scale, distributed systems. Demonstrated ability to effectively manage multiple projects and prioritise tasks in a dynamic environment. Excellent leadership and people management skills, with the ability to inspire and motivate team members. The ability to communicate results clearly in a verbal and written manner. Strong understanding of cloud computing principles and technologies (e.g., AWS, GCP, Azure), container orchestration tools (e.g., Kubernetes), monitoring and observability tools. Proven expertise in writing scalable and maintainable code in Python. A strong focus on supporting and driving a culture around critical aspects of software engineering, especially performance, correctness and scalability. Strong knowledge of agile software development methodologies, best practices, and industry standards. Worked consistently in an environment focusing on the needs of users —both internal and external. Nice to haves: Experience in a high growth technology company. Experience in 3rd-party Integrations. Experience with Agile/Scrum methodologies. Experience or good knowledge of the online food ordering space. Experience in managing an engineering team.
Senior Business Development Manager – Inside Sales (US/Canada Region) Location: Onsite (Bangalore) Timing: Preferably aligned to US/Canada working hours About the Company UrbanPiper is the leading SaaS platform powering the food tech and restaurant ecosystem. We help restaurants integrate with delivery aggregators, streamline operations, manage multiple brands, and deliver delightful customer experiences. With a strong footprint across global markets and trusted by over 35,000 restaurants, we’re expanding our reach in the North American region — and we’re looking for a driven sales professional to lead that charge. About the Role We are seeking a Sr. Business Development Manager (Inside Sales) to spearhead our revenue growth in the US and Canada markets. This role is ideal for someone who thrives in high-ownership environments, understands the intricacies of SaaS sales, and is excited about building a region from the ground up. You will be the tip of the spear for our go-to-market efforts in North America — engaging prospects, articulating value, navigating the sales cycle, and closing deals. You will also work closely with cross-functional teams to ensure market-fit, feedback loops, and early success. Responsibilities Own the full inside sales cycle — from prospecting and qualification to closure — for SMB and mid-market restaurant chains in US/Canada. Engage inbound and outbound leads through cold outreach, discovery calls, demos, proposals, and negotiations. Tailor pitches to resonate with different buyer personas — from operations heads to technical evaluators to business decision-makers. Act as a trusted consultant by deeply understanding prospects’ challenges and mapping them to UrbanPiper’s solutions. Maintain CRM hygiene and report regularly on pipeline health, sales velocity, and forecasting. Collaborate with marketing, product, and onboarding teams to ensure seamless handoffs and feedback loops. Act as the voice of the North American customer internally — sharing insights to shape product and GTM strategies. Meet and exceed monthly/quarterly revenue targets and KPIs. Qualifications 3–5 years of experience in B2B SaaS sales, ideally with exposure to global/US markets. Required Skills Engage inbound and outbound leads through cold outreach, discovery calls, demos, proposals, and negotiations. Proven track record of consistently exceeding quota and pipeline targets. Experience in full-cycle inside sales and consultative selling. Familiarity with CRMs like HubSpot, Salesforce, or similar tools; disciplined pipeline and activity management. Strong written and verbal communication skills — clear, concise, and persuasive. High ownership, autonomy, and a bias for action. Exposure to the restaurant/food-tech space is a plus but not mandatory. Ability to work US/Canada time zones. Apply now if you wish to be a Piper.
Associate - Onboarding Manager Bangalore About UrbanPiper UrbanPiper is a B2B SaaS platform helping restaurants in digital transformation. With our offering restaurants can manage/automate their online presence be it on their own websites/apps or any of the leading food delivery platforms — Zomato, Swiggy, Amazon Foods Deliveroo, Talabat, HungerStation, Jahez, etc. in the simplest manner. At present, we are processing nearly 3 million transactions every month and partnered with 12,000+ restaurants across India and the Middle East. The most defining aspects of our work are related to — consistency, reliability, scalability, and agility. We make use of a wide variety of technologies and process significantly large amounts of data on a daily-basis. Your Role: As an Associate in Onboarding, you’ll work on complex problem statements, closely coordinating with cross-functional teams to ensure customer needs are met efficiently and effectively. This role is suited for someone who can thrive in a high-energy, cross-functional environment and enjoys working on multiple tasks where time, resources and expectations must be managed effectively. You will: Develop a deep understanding of UrbanPiper’s suite of products to assist customers in maximizing their digital experience. Provide end-to-end support to customers in managing their online menus during the onboarding process and post go-live, ensuring they have the tools and support they need to succeed. Collaborate with the integration team and Technical Account Manager to understand customer requirements, clarify product-related questions, and deliver viable solutions or alternatives. Work closely with the Customer Service and Product & Engineering (P&E) teams to facilitate quick and effective issue resolution, ensuring a seamless experience for customers in your portfolio. Build strong, lasting relationships by actively engaging with customers, striving to exceed expectations, and taking extra measures to ensure satisfaction. Partner with cross-functional team members, aligning efforts to deliver the best possible customer experience and drive long-term value for our clients. We are looking for someone who has/is: 0-2 years of experience in Customer Success or Relationship Management, ideally within the SaaS space. A Bachelor’s degree as a minimum educational qualification (Engineering degrees preferred). Proficiency in English, both written and spoken, with strong communication and interpersonal skills to facilitate cross-team collaboration. Strong analytical skills with a passion for problem-solving and continuous improvement. Proficiency with tools like Google Workspace, Microsoft Office and other related platforms. The ability to quickly learn new products, tools, and technologies and share that knowledge effectively with customers. Nice to have: Prior experience in the food and beverage (F&B) industry, ideally in a role that involved digital transformation or technology implementation. A basic understanding of API integration is advantageous but not mandatory. Experience working in fast-paced, dynamic environments where adaptability is key. Apply now if you wish to be a Piper.
Associate Manager - Finance & Accounts Audit & Compliance About the Company: UrbanPiper is a rapidly growing SaaS platform powering digital transformation in the restaurant industry worldwide, with headquarters in India and subsidiaries in the UAE, UK, and USA. As we scale, we seek a driven Chartered Accountant to strengthen our Audit & Compliance function. About the Role: As an Audit & Compliance Associate Manager, you are a critical member of UrbanPiper's finance team, ensuring our multi-region operations maintain the highest standards of financial integrity and regulatory compliance. Your expertise as a Chartered Accountant enables you to navigate complex statutory audits, tax matters, transfer pricing requirements, and international transactions across our global entities (India, US, UK, UAE). You play a vital role in supporting our business growth while maintaining transparency and compliance across all jurisdictions. Responsibilities: Coordinate Statutory Audits with External Professionals: Lead statutory audits across all group entities (India, US, UK, UAE), ensuring timely completion and minimal audit observations. Liaise with external auditors, tax consultants, and regulatory bodies to facilitate audit and compliance processes. Ensure timely submission of all required documentation. Oversee Month-End Closure of Books: Lead month-end closing procedures for all entities , ensuring accurate and timely financial reporting. Coordinate reconciliation activities, including bank reconciliations, credit card reconciliations, and inter-company account reconciliations. Review and process month-end journal entries, including accruals, deferrals, depreciation, and other adjusting entries. Ensure proper cutoff procedures and verify the completeness of all transactions recorded in the appropriate period. Oversee the preparation of monthly financial statements and management reports to support decision-making. Prepare Financial Statements: Assist in the preparation of standalone and consolidated financial statements for different regions in accordance with applicable accounting standards (Ind AS/IFRS/US GAAP). Coordinate consolidation procedures including elimination of inter-company transactions and balances. Ensure compliance with SaaS-specific accounting requirements, including revenue recognition under ASC 606/IFRS 15. Manage Tax Compliance: Prepare and review corporate filings, including GST, TDS, and income tax returns. Coordinate with external tax consultants for US, UK, and UAE filings. Support the preparation of basic transfer pricing documentation for intercompany transactions, ensuring arm's length compliance. Maintain Compliance Calendar: Monitor statutory filing deadlines across all regions and ensure timely completion of annual returns, board meeting compliances, and regulatory submissions with the consultant. Manage annual ROC filings, including AOC-4, MGT-7, and other mandatory filings under the Companies Act. Monitor Regulatory & Process Changes: Stay updated with changes in tax and regulatory requirements across jurisdictions and communicate the impact to the finance team. Perform periodic compliance checks and risk assessments, recommending improvements as needed. Identify and help implement process improvements in compliance, reporting, and internal controls. Collaborate Cross-Functionally: Support the Finance Controller in implementing and maintaining internal controls and compliance frameworks. Review and ensure adherence to applicable laws, regulations, and internal policies related to finance, tax, and corporate governance. Work with other teams to ensure compliance with contractual and regulatory obligations. Qualifications: Qualified Chartered Accountant (CA) with 1–3 years of post-qualification experience in audit, tax, and compliance. Required Skills: Month-End Closing Experience: Hands-on experience managing month-end closing procedures, including reconciliations and financial statement preparation. Consolidated Financial Statements: Experience in preparing consolidated financial statements and understanding of consolidation procedures. Statutory Audit Experience: Hands-on experience in coordinating statutory audits and working with external auditors. Tax Compliance Knowledge: Strong understanding of Indian tax laws (GST, TDS, Income Tax) and basic knowledge of international tax compliance. SaaS Industry Exposure: Familiarity with SaaS accounting principles, including revenue recognition and deferred revenue management, is preferred. Multi-Entity Exposure: Familiarity with compliance requirements for multiple jurisdictions, preferably including the US, UK, or UAE. Technical Skills: Proficiency in MS Excel/Google spreadsheet, accounting software (preferably Zoho Books), and coordination with external consultants. Communication Skills: Strong organizational and communication abilities to coordinate with external auditors and internal teams across regions. Companies Act Knowledge: Understanding of Companies Act compliance, board meeting requirements, and ROC filings. Process Improvement Mindset: Ability to identify inefficiencies and recommend automated solutions for compliance and reporting processes. What Success Looks Like: Seamless Audit Coordination: All statutory audits across regions are completed on schedule with minimal observations and strong relationships with external auditors. Timely Month-End Closing: Month-end closing procedures are completed within established timelines (typically 5-7 business days) with accurate financial statements. Accurate Financial Reporting: Standalone and consolidated financial statements are prepared accurately, reflecting true financial position across all entities. Timely Compliance: All statutory filings, tax returns, and regulatory submissions are completed on time across all jurisdictions. Effective External Coordination: Strong working relationships with external consultants and auditors, ensuring smooth audit processes and timely responses. Proactive Compliance Monitoring: Compliance calendar is maintained, deadlines are tracked, and the team is informed of upcoming requirements. Support for Growth: You help maintain the compliance foundation that supports UrbanPiper's continued growth across multiple regions. Cost-Effective Approach: You leverage external expertise for complex matters while managing essential coordination internally. Process Enhancement: You contribute to automation and process improvements that reduce manual effort and improve accuracy. This role offers excellent exposure to multi-jurisdictional compliance, working with external professionals, and supporting a growing technology company's essential regulatory requirement. Apply now if you wish to be a Piper!
As an Audit & Compliance Associate Manager at UrbanPiper, you play a crucial role in ensuring the highest standards of financial integrity and regulatory compliance across our global operations. Your expertise as a Qualified Chartered Accountant allows you to lead statutory audits, oversee month-end closing activities, prepare financial statements, manage tax compliance, monitor regulatory changes, and collaborate cross-functionally to maintain internal controls and compliance frameworks. Your responsibilities include coordinating statutory audits across multiple entities, ensuring timely completion and minimal audit observations. You will lead month-end closing procedures, reconcile accounts, process journal entries, and prepare accurate financial statements. Additionally, you will manage tax compliance, maintain a compliance calendar, monitor regulatory changes, and collaborate with various teams to ensure adherence to laws and regulations. The ideal candidate will be a Qualified Chartered Accountant with at least 13 years of post-qualification experience in audit, tax, and compliance. You should have hands-on experience with month-end closing procedures, preparing consolidated financial statements, coordinating statutory audits, and managing tax compliance. Familiarity with SaaS accounting principles, multi-entity exposure, proficiency in MS Excel/Google spreadsheet, and strong communication skills are essential for this role. Success in this position will be demonstrated by seamless audit coordination, timely month-end closing, accurate financial reporting, timely compliance with filings, effective external coordination, proactive compliance monitoring, and support for the company's growth across multiple regions. You will also contribute to cost-effective approaches, process enhancements, and automation to improve efficiency and accuracy. This role offers an excellent opportunity to gain exposure to multi-jurisdictional compliance, work with external professionals, and support a growing technology company's regulatory requirements. If you are a detail-oriented and proactive Chartered Accountant looking to make a significant impact in a dynamic environment, we invite you to apply and become a part of the UrbanPiper team!,
Data Analyst - RevOps UrbanPiper powers the future of restaurant technology, enabling businesses to scale efficiently and grow seamlessly. At the core of our success is Revenue Operations (RevOps) —the strategic engine behind every data-driven decision, optimized process, and revenue milestone. RevOps at UrbanPiper thrives on four foundational pillars. Joining our RevOps team means shaping how data informs our strategy, streamlines operations, and drives key business outcomes. If you're passionate about turning complex data into actionable insights and collaborating across teams to solve impactful problems, this role is made for you. Why Join UrbanPiper’s RevOps Team? Impactful Role: Directly influence business outcomes by powering strategic decisions with robust data insights. Cross-Functional Exposure: Collaborate closely with Marketing, Sales, Operations, Finance, and Product teams. High-Growth Environment: Join a rapidly scaling organization where innovation and ownership is celebrated. Culture of Ownership: At UrbanPiper, you own your projects and drive meaningful change. What You'll Do: Identify data requirements for Marketing, Sales, Partnerships, Operations and Finance teams. Design, develop, and maintain robust data pipelines and models that empower analytics and decision-making. Develop actionable metrics to track current performance and future targets. Build intuitive dashboards and custom reports to empower teams with clear insights. Visualize and communicate findings effectively through presentations and BI tools (Tableau, Looker Studio, etc.). Partner with internal stakeholders to identify business problems and deliver impactful solutions. Work closely with Engineering teams to ensure our data structures evolve alongside product and use-case changes. Regularly manage and audit databases to ensure data integrity and reliability. Document data structures clearly to enhance data accessibility and ease of use. Proactively identify process gaps and drive improvements to create best-in-class data workflows. Who We're Looking For: Bachelor's degree or equivalent practical experience in business, analytics, or related Fields. 3+ years in data analysis, ideally within Sales, Marketing, or Revenue Operations. Proficient in data management, data modeling, and data pipeline development. Familiarity with CRM systems (Salesforce) and BI tools (Tableau, Looker Studio). Advanced skills in Excel/Google Sheets and data visualization/presentation creation. Strong problem-solving aptitude and logical reasoning capabilities. Ability to distill complex data into actionable insights and clearly communicate to business stakeholders. Comfortable in a dynamic, fast-paced environment. Self-driven, detail-oriented, and committed to continuous learning. Strong written and verbal communication skills, able to articulate insights and challenges clearly across teams. Nice to have: Experience working in growth-stage startups.
Associate - Onboarding Manager (US) Bangalore About UrbanPiper: UrbanPiper is a B2B SaaS platform helping restaurants in digital transformation. With our offering restaurants can manage/automate their online presence be it on their own websites/apps or any of the leading food delivery platforms — Zomato, Swiggy, Amazon Foods Deliveroo, Talabat, HungerStation, Jahez, etc. in the simplest manner. At present, we are processing nearly 3 million transactions every month and partnered with 12,000+ restaurants across India and the Middle East. The most defining aspects of our work are related to — consistency, reliability, scalability, and agility. We make use of a wide variety of technologies and process significantly large amounts of data on a daily-basis. Your Role: As an Associate in Onboarding, you’ll work on complex problem statements, closely coordinating with cross-functional teams to ensure customer needs are met efficiently and effectively. This role is suited for someone who can thrive in a high-energy, cross-functional environment and enjoys working on multiple tasks where time, resources and expectations must be managed effectively. You will: Develop a deep understanding of UrbanPiper’s suite of products to assist customers in maximizing their digital experience. Provide end-to-end support to customers in managing their online menus during the onboarding process and post go-live, ensuring they have the tools and support they need to succeed. Collaborate with the integration team and Technical Account Manager to understand customer requirements, clarify product-related questions, and deliver viable solutions or alternatives. Work closely with the Customer Service and Product & Engineering (P&E) teams to facilitate quick and effective issue resolution, ensuring a seamless experience for customers in your portfolio. Build strong, lasting relationships by actively engaging with customers, striving to exceed expectations, and taking extra measures to ensure satisfaction. Partner with cross-functional team members, aligning efforts to deliver the best possible customer experience and drive long-term value for our clients. We are looking for someone who has/is: 0-2 years of experience in Customer Success or Relationship Management, ideally within the SaaS space. A Bachelor’s degree as a minimum educational qualification (Engineering degrees preferred). Proficiency in English, both written and spoken, with strong communication and interpersonal skills to facilitate cross-team collaboration. Willing to work during the US hours (night-shift). Strong analytical skills with a passion for problem-solving and continuous improvement. Proficiency with tools like Google Workspace, Microsoft Office and other related platforms. The ability to quickly learn new products, tools, and technologies and share that knowledge effectively with customers. Nice to have: Prior experience in the food and beverage (F&B) industry, ideally in a role that involved digital transformation or technology implementation. A basic understanding of API integration is advantageous but not mandatory. Experience working in fast-paced, dynamic environments where adaptability is key. Apply now if you wish to be a Piper.
Associate - Customer Success (US) Bangalore About UrbanPiper: UrbanPiper is a B2B SaaS platform helping restaurants in digital transformation. With our offering restaurants can manage/automate their online presence be it on their own websites/apps or any of the leading food delivery platforms — Zomato, Swiggy, UberEats, Deliveroo, Talabat, HungerStation, etc. in the simplest manner. At present, we are processing nearly 3 million transactions every month and partnered with 12,000 restaurants across India, US, UK and the Middle East. The most defining aspects of our work are related to — consistency, reliability, scalability, and agility. We make use of a wide variety of technologies and process significantly large amounts of data on a daily-basis. Your Role: As an Associate in Customer Success, you will work on complex problem statements, closely coordinating with cross-functional teams to ensure customer needs are met efficiently and effectively. This role is suited for someone who can thrive in a high-energy, cross-functional environment and enjoys working on multiple tasks where time, resources and expectations must be managed effectively. You will: Develop a deep understanding of UrbanPiperʼs suite of products to assist customers in maximizing their digital experience. Provide end-to-end support to customers in managing their online menus during the onboarding process and post go-live, ensuring they have the tools and support they need to succeed. Collaborate with the Customer Success Manager and Technical Account Manager to understand customer requirements, clarify product-related questions, and deliver viable solutions or alternatives. Work closely with the Customer Service and Product & Engineering (P&E) teams to facilitate quick and effective issue resolution, ensuring a seamless experience for customers in your portfolio. Build strong, lasting relationships by actively engaging with customers, striving to exceed expectations, and taking extra measures to ensure satisfaction. Partner with cross-functional team members, aligning efforts to deliver the best possible customer experience and drive long-term value for our clients. We are looking for someone who has/is: Proven experience in Customer Success or Relationship Management, ideally within the SaaS space. A Bachelorʼs degree as a minimum educational qualification (Engineering degrees preferred). Proficiency in English, both written and spoken, with strong communication and interpersonal skills to facilitate cross-team collaboration. Strong analytical skills with a passion for problem-solving and continuous improvement. Proficiency with tools like Google Workspace, Microsoft Office and other related platforms. The ability to quickly learn new products, tools, and technologies and share that knowledge effectively with customers. Willing to work in the US hours. Nice to have: Prior experience in the food and beverage (F&B) industry, ideally in a role that involved digital transformation or technology implementation. A basic understanding of API integration is advantageous but not mandatory. Experience working in fast-paced, dynamic environments where adaptability is key. Apply now if you wish to be a Piper.
Associate Manager - Finance & Accounts Audit & Compliance About the Company: UrbanPiper is a rapidly growing SaaS platform powering digital transformation in the restaurant industry worldwide, with headquarters in India and subsidiaries in the UAE, UK, and USA. As we scale, we seek a driven Chartered Accountant to strengthen our Audit & Compliance function. About the Role: As an Audit & Compliance Associate Manager, you are a critical member of UrbanPiper's finance team, ensuring our multi-region operations maintain the highest standards of financial integrity and regulatory compliance. Your expertise as a Chartered Accountant enables you to navigate complex statutory audits, tax matters, transfer pricing requirements, and international transactions across our global entities (India, US, UK, UAE). You play a vital role in supporting our business growth while maintaining transparency and compliance across all jurisdictions. Responsibilities: Coordinate Statutory Audits with External Professionals: Lead statutory audits across all group entities (India, US, UK, UAE), ensuring timely completion and minimal audit observations. Liaise with external auditors, tax consultants, and regulatory bodies to facilitate audit and compliance processes. Ensure timely submission of all required documentation. Oversee Month-End Closure of Books: Lead month-end closing procedures for all entities , ensuring accurate and timely financial reporting. Coordinate reconciliation activities, including bank reconciliations, credit card reconciliations, and inter-company account reconciliations. Review and process month-end journal entries, including accruals, deferrals, depreciation, and other adjusting entries. Ensure proper cutoff procedures and verify the completeness of all transactions recorded in the appropriate period. Oversee the preparation of monthly financial statements and management reports to support decision-making. Prepare Financial Statements: Assist in the preparation of standalone and consolidated financial statements for different regions in accordance with applicable accounting standards (Ind AS/IFRS/US GAAP). Coordinate consolidation procedures including elimination of inter-company transactions and balances. Ensure compliance with SaaS-specific accounting requirements, including revenue recognition under ASC 606/IFRS 15. Manage Tax Compliance: Prepare and review corporate filings, including GST, TDS, and income tax returns. Coordinate with external tax consultants for US, UK, and UAE filings. Support the preparation of basic transfer pricing documentation for intercompany transactions, ensuring arm's length compliance. Maintain Compliance Calendar: Monitor statutory filing deadlines across all regions and ensure timely completion of annual returns, board meeting compliances, and regulatory submissions with the consultant. Manage annual ROC filings, including AOC-4, MGT-7, and other mandatory filings under the Companies Act. Monitor Regulatory & Process Changes: Stay updated with changes in tax and regulatory requirements across jurisdictions and communicate the impact to the finance team. Perform periodic compliance checks and risk assessments, recommending improvements as needed. Identify and help implement process improvements in compliance, reporting, and internal controls. Collaborate Cross-Functionally: Support the Finance Controller in implementing and maintaining internal controls and compliance frameworks. Review and ensure adherence to applicable laws, regulations, and internal policies related to finance, tax, and corporate governance. Work with other teams to ensure compliance with contractual and regulatory obligations. Qualifications: Qualified Chartered Accountant (CA) with 1–3 years of post-qualification experience in audit, tax, and compliance. Required Skills: Month-End Closing Experience: Hands-on experience managing month-end closing procedures, including reconciliations and financial statement preparation. Consolidated Financial Statements: Experience in preparing consolidated financial statements and understanding of consolidation procedures. Statutory Audit Experience: Hands-on experience in coordinating statutory audits and working with external auditors. Tax Compliance Knowledge: Strong understanding of Indian tax laws (GST, TDS, Income Tax) and basic knowledge of international tax compliance. SaaS Industry Exposure: Familiarity with SaaS accounting principles, including revenue recognition and deferred revenue management, is preferred. Multi-Entity Exposure: Familiarity with compliance requirements for multiple jurisdictions, preferably including the US, UK, or UAE. Technical Skills: Proficiency in MS Excel/Google spreadsheet, accounting software (preferably Zoho Books), and coordination with external consultants. Communication Skills: Strong organizational and communication abilities to coordinate with external auditors and internal teams across regions. Companies Act Knowledge: Understanding of Companies Act compliance, board meeting requirements, and ROC filings. Process Improvement Mindset: Ability to identify inefficiencies and recommend automated solutions for compliance and reporting processes. What Success Looks Like: Seamless Audit Coordination: All statutory audits across regions are completed on schedule with minimal observations and strong relationships with external auditors. Timely Month-End Closing: Month-end closing procedures are completed within established timelines (typically 5-7 business days) with accurate financial statements. Accurate Financial Reporting: Standalone and consolidated financial statements are prepared accurately, reflecting true financial position across all entities. Timely Compliance: All statutory filings, tax returns, and regulatory submissions are completed on time across all jurisdictions. Effective External Coordination: Strong working relationships with external consultants and auditors, ensuring smooth audit processes and timely responses. Proactive Compliance Monitoring: Compliance calendar is maintained, deadlines are tracked, and the team is informed of upcoming requirements. Support for Growth: You help maintain the compliance foundation that supports UrbanPiper's continued growth across multiple regions. Cost-Effective Approach: You leverage external expertise for complex matters while managing essential coordination internally. Process Enhancement: You contribute to automation and process improvements that reduce manual effort and improve accuracy. This role offers excellent exposure to multi-jurisdictional compliance, working with external professionals, and supporting a growing technology company's essential regulatory requirement. Apply now if you wish to be a Piper!
Associate - Customer Success (US) Bangalore About UrbanPiper: UrbanPiper is a B2B SaaS platform helping restaurants in digital transformation. With our offering restaurants can manage/automate their online presence be it on their own websites/apps or any of the leading food delivery platforms Zomato, Swiggy, UberEats, Deliveroo, Talabat, HungerStation, etc. in the simplest manner. At present, we are processing nearly 3 million transactions every month and partnered with 12,000 restaurants across India, US, UK and the Middle East. The most defining aspects of our work are related to consistency, reliability, scalability, and agility. We make use of a wide variety of technologies and process significantly large amounts of data on a daily-basis. Your Role: As an Associate in Customer Success, you will work on complex problem statements, closely coordinating with cross-functional teams to ensure customer needs are met efficiently and effectively. This role is suited for someone who can thrive in a high-energy, cross-functional environment and enjoys working on multiple tasks where time, resources and expectations must be managed effectively. You will: Develop a deep understanding of UrbanPiper?s suite of products to assist customers in maximizing their digital experience. Provide end-to-end support to customers in managing their online menus during the onboarding process and post go-live, ensuring they have the tools and support they need to succeed. Collaborate with the Customer Success Manager and Technical Account Manager to understand customer requirements, clarify product-related questions, and deliver viable solutions or alternatives. Work closely with the Customer Service and Product & Engineering (P&E) teams to facilitate quick and effective issue resolution, ensuring a seamless experience for customers in your portfolio. Build strong, lasting relationships by actively engaging with customers, striving to exceed expectations, and taking extra measures to ensure satisfaction. Partner with cross-functional team members, aligning efforts to deliver the best possible customer experience and drive long-term value for our clients. We are looking for someone who has/is: Proven experience in Customer Success or Relationship Management, ideally within the SaaS space. A Bachelor?s degree as a minimum educational qualification (Engineering degrees preferred). Proficiency in English, both written and spoken, with strong communication and interpersonal skills to facilitate cross-team collaboration. Strong analytical skills with a passion for problem-solving and continuous improvement. Proficiency with tools like Google Workspace, Microsoft Office and other related platforms. The ability to quickly learn new products, tools, and technologies and share that knowledge effectively with customers. Willing to work in the US hours. Nice to have: Prior experience in the food and beverage (F&B) industry, ideally in a role that involved digital transformation or technology implementation. A basic understanding of API integration is advantageous but not mandatory. Experience working in fast-paced, dynamic environments where adaptability is key. Apply now if you wish to be a Piper. Show more Show less
Associate Manager - Finance & Accounts Audit & Compliance About the Company: UrbanPiper is a rapidly growing SaaS platform powering digital transformation in the restaurant industry worldwide, with headquarters in India and subsidiaries in the UAE, UK, and USA. As we scale, we seek a driven Chartered Accountant to strengthen our Audit & Compliance function. About the Role: As an Audit & Compliance Associate Manager, you are a critical member of UrbanPiper&aposs finance team, ensuring our multi-region operations maintain the highest standards of financial integrity and regulatory compliance. Your expertise as a Chartered Accountant enables you to navigate complex statutory audits, tax matters, transfer pricing requirements, and international transactions across our global entities (India, US, UK, UAE). You play a vital role in supporting our business growth while maintaining transparency and compliance across all jurisdictions. Responsibilities: Coordinate Statutory Audits with External Professionals: Lead statutory audits across all group entities (India, US, UK, UAE), ensuring timely completion and minimal audit observations. Liaise with external auditors, tax consultants, and regulatory bodies to facilitate audit and compliance processes. Ensure timely submission of all required documentation. Oversee Month-End Closure of Books: Lead month-end closing procedures for all entities , ensuring accurate and timely financial reporting. Coordinate reconciliation activities, including bank reconciliations, credit card reconciliations, and inter-company account reconciliations. Review and process month-end journal entries, including accruals, deferrals, depreciation, and other adjusting entries. Ensure proper cutoff procedures and verify the completeness of all transactions recorded in the appropriate period. Oversee the preparation of monthly financial statements and management reports to support decision-making. Prepare Financial Statements: Assist in the preparation of standalone and consolidated financial statements for different regions in accordance with applicable accounting standards (Ind AS/IFRS/US GAAP). Coordinate consolidation procedures including elimination of inter-company transactions and balances. Ensure compliance with SaaS-specific accounting requirements, including revenue recognition under ASC 606/IFRS 15. Manage Tax Compliance: Prepare and review corporate filings, including GST, TDS, and income tax returns. Coordinate with external tax consultants for US, UK, and UAE filings. Support the preparation of basic transfer pricing documentation for intercompany transactions, ensuring arm&aposs length compliance. Maintain Compliance Calendar: Monitor statutory filing deadlines across all regions and ensure timely completion of annual returns, board meeting compliances, and regulatory submissions with the consultant. Manage annual ROC filings, including AOC-4, MGT-7, and other mandatory filings under the Companies Act. Monitor Regulatory & Process Changes: Stay updated with changes in tax and regulatory requirements across jurisdictions and communicate the impact to the finance team. Perform periodic compliance checks and risk assessments, recommending improvements as needed. Identify and help implement process improvements in compliance, reporting, and internal controls. Collaborate Cross-Functionally: Support the Finance Controller in implementing and maintaining internal controls and compliance frameworks. Review and ensure adherence to applicable laws, regulations, and internal policies related to finance, tax, and corporate governance. Work with other teams to ensure compliance with contractual and regulatory obligations. Qualifications: Qualified Chartered Accountant (CA) with 13 years of post-qualification experience in audit, tax, and compliance. Required Skills: Month-End Closing Experience: Hands-on experience managing month-end closing procedures, including reconciliations and financial statement preparation. Consolidated Financial Statements: Experience in preparing consolidated financial statements and understanding of consolidation procedures. Statutory Audit Experience: Hands-on experience in coordinating statutory audits and working with external auditors. Tax Compliance Knowledge: Strong understanding of Indian tax laws (GST, TDS, Income Tax) and basic knowledge of international tax compliance. SaaS Industry Exposure: Familiarity with SaaS accounting principles, including revenue recognition and deferred revenue management, is preferred. Multi-Entity Exposure: Familiarity with compliance requirements for multiple jurisdictions, preferably including the US, UK, or UAE. Technical Skills: Proficiency in MS Excel/Google spreadsheet, accounting software (preferably Zoho Books), and coordination with external consultants. Communication Skills: Strong organizational and communication abilities to coordinate with external auditors and internal teams across regions. Companies Act Knowledge: Understanding of Companies Act compliance, board meeting requirements, and ROC filings. Process Improvement Mindset: Ability to identify inefficiencies and recommend automated solutions for compliance and reporting processes. What Success Looks Like: Seamless Audit Coordination: All statutory audits across regions are completed on schedule with minimal observations and strong relationships with external auditors. Timely Month-End Closing: Month-end closing procedures are completed within established timelines (typically 5-7 business days) with accurate financial statements. Accurate Financial Reporting: Standalone and consolidated financial statements are prepared accurately, reflecting true financial position across all entities. Timely Compliance: All statutory filings, tax returns, and regulatory submissions are completed on time across all jurisdictions. Effective External Coordination: Strong working relationships with external consultants and auditors, ensuring smooth audit processes and timely responses. Proactive Compliance Monitoring: Compliance calendar is maintained, deadlines are tracked, and the team is informed of upcoming requirements. Support for Growth: You help maintain the compliance foundation that supports UrbanPiper&aposs continued growth across multiple regions. Cost-Effective Approach: You leverage external expertise for complex matters while managing essential coordination internally. Process Enhancement: You contribute to automation and process improvements that reduce manual effort and improve accuracy. This role offers excellent exposure to multi-jurisdictional compliance, working with external professionals, and supporting a growing technology company&aposs essential regulatory requirement. Apply now if you wish to be a Piper! Show more Show less