Senior Associate - WebSphere Operations Engineer – Monitoring & Infrastructure

About BNP Paribas Group:

BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centered on corporate and institutional clients. The Group helps all its clients (retail, associations, businesses, SMEs, large corporate and institutional) to implement their projects by providing them with services in financing, investment, savings, and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind, and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

BNP Paribas IT teams provide infrastructure, development and production support services to all applications used worldwide by all business lines. There is a great variety of technologies and infrastructures from legacy systems to cutting edge Cloud technologies.

Within BNP Paribas Group IT, the filiere “FORTIS” oversees operationally to the challenges of IT applications with an end-to-end vision and consistently across the Bank. Several domains of these filiere contribute to this, including the domain “Service Offering DevOps”, which provides the DevSecOps platform for IT Group, Control Center, DB Activities and move to Cloud project.

BNP Paribas Fortis is a bank that is responsible and socially committed. The environment, diversity, cultural support, sponsorship... Through various and concrete ways, we are dedicated to meeting our customers’ expectations and proud to demonstrate our values: responsible, human, innovative and enthusiastic.

Job Title:

WebSphere Operations Engineer – Monitoring & Infrastructure

Oct 2025

Oct 2025

Department:

ITGP

Location:

Chennai

Business Line / Function:

BNPP FORTIS

Reports to:

(Direct)

ISPL ITG OPS

Grade:

(if applicable)

Senior associate

(Functional)

ITGP/FORTIS

Number of Direct Reports:

NA

Directorship / Registration:

NA

POSITION PURPOSE

The Application Hosting squad within Application Production Services (APS) works on the technical design, installation, set-up, industrialization, management, support, and documentation of the BNP Paribas Fortis Web Application Hosting Infrastructure.

BNP Paribas Fortis needs a Web Infrastructure Engineer to enforce the Application Hosting squad and support more specifically the migration of our legacy applications to our new data center, which will be a model of “Infrastructure as a service” (IAAS).

The mission has different aspects:

It goes from configuring certificates & infrastructure configuration kits of applications, to providing support for production release, to troubleshooting (performance) issues in non-prod & prod environments, to regularly patching vulnerability findings on our platforms.

Our technology landscape is primarily WebSphere-based, with traditional WAS ND 8.5/9 to run java-based applications.

Responsibilities

The WebSphere Engineer is responsible for:

• Creation and maintenance of application configuration kits, certificates, DNS & LB modifications, etc.
• Setup & maintenance of lab, development, staging & production platforms running mutualized webhosting setups.
• Regular support-of-the-day, out-of-hours standby for projects & on-call duties
• Supporting application releases up to production.
• Handover to Operations & Service Management in all its facets (planning, deployments, testing, industrialization, training)
• Troubleshooting & support through all environments, from development to staging to production

o Participate in the identification of the root cause of an incident and the elaboration (and the implementation) of a solution and if not possible to perform a work-around

• Ensuring optimal application performance through platform & application capacity management and deep-application monitoring via Dynatrace
• Standard ITIL processes (incident, problem, change management)
• Restoring the servicing (by restarting the application or the machines, isolating unstable components, …)
• Emergency deployment of application, patching, modification of parameters …

TECHNICAL & BEHAVIORAL COMPETENCIES

As Web Infrastructure Engineer thrive within our Fortis environment:

• Project management, project lifecycle & project methodology skills
• Self-starter mentality, process-oriented with high attention to detail
• Ability to work in a fast-paced environment and flexibility to accommodate demanding projects schedules.
• Strong interpersonal and communication skills (written and oral) and the ability to work effectively with a wide range of constituencies in a diverse community

TECHNICAL EXPERIENCE:

Mandatory –

• Solid and proven experience with the following Web technologies: primarily WebSphere focused (WAS ND), certificate management and Dynatrace application & infrastructure monitoring
• Generic knowledge on:

o Web concepts such as Load balancers, DNS, IP, AV, PKI, DMZ, etc.

o Networking, network protocols (SSL,TLS), network firewalls & application firewalls

o Linux operation systems

• ITIL processes (incident, problem, change mgt)

Preferable –

• Agile experience
• Notions of Java-based programming
• DevOps & CI/CD practices
• Logging & monitoring
• Ansible tower is a plus
• Kubernetes is a plus

SPECIFIC QUALIFICATIONS (IF REQUIRED)

• Follows the Customer processes for projects, incident, and change management
• Being standalone and team worker, analytical minded, meet commitment, ability to work in a dynamic and multi-cultural environment, flexible, customer-oriented, understand risk awareness
• Highly skilled in project management, project lifecycle and project methodology, motivated self-starter, process-oriented with high attention to detail
• Ability to work in a fast-paced environment and flexibility to accommodate demanding projects schedules, strong interpersonal and communication skills (written and oral) and the ability to work effectively with a wide range of constituencies in a diverse community
• Able to understand bank related business processes and assess impacts on business, Agile methodology
• Team player.
• Quick self-starter, pro-active attitude.
• Good communication skills.
• Good analytical and synthesis skills.
• Autonomy, commitment, and perseverance.
• Ability to work in a dynamic and multicultural environment.
• Flexibility (in peak periods extra efforts may be required).
• Open minded and show flexibility in self-learning new technologies/tools.

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Communication skills - oral & written

Organizational skills

Client focused

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Ability to develop and adapt a process

Ability to develop others & improve their skills

Ability to set up relevant performance indicators

Ability to manage a project

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 7 years

• Other/Specific Qualifications (if required): Able to understand bank related business processes and assess impacts on business, Agile methodology.