Senior Associate - Logistics and Supply Chain Management

About BrightCHAMPS

BrightCHAMPS is a global EdTech leader on a mission to equip children with future-ready skills. With innovative, personalized programs in coding, financial literacy, robotics, and mathematics, we empower young learners aged 6 to 16 across 30+ countries. We bridge the gap between traditional academics and essential life skills through one-on-one learning experiences that inspire curiosity and confidence.

About the Role

We’re looking for a strategic and detail-oriented Supply Chain & Operations professional to join our dynamic team. This role involves end-to-end responsibility for inventory planning, production coordination, logistics management, and cross-functional collaboration. Your work will directly impact our operational efficiency, delivery timelines, and overall customer satisfaction.

Key Responsibilities

• Manage end-to-end inventory planning to maintain optimal stock levels aligned with production and sales forecasts.
• Oversee production and packaging workflows, ensuring timely assembly and dispatch of kits and finished goods.
• Streamline domestic and cross-border logistics operations, including handling required customs documentation to ensure smooth international shipments.
• Collaborate with courier partners and logistics teams to track deliveries and resolve transit-related issues proactively.
• Address post-delivery concerns raised by end users, particularly related to hardware components, by coordinating with internal teams for timely resolution.
• Work closely with procurement and vendor teams to support cost-effective sourcing and timely replenishment of materials.
• Ensure timely payment to vendors by coordinating with finance and procurement teams, maintaining positive supplier relationships.
• Analyze supply chain data to identify bottlenecks, conduct root cause analysis, and drive continuous improvement initiatives.
• Coordinate with cross-functional teams across procurement, warehouse, production, and customer support to ensure seamless operations.
• Assist in maintaining process compliance and operational efficiency across all functions within the supply chain.

Key Skills & Tools

• Strong proficiency in MS Excel, Google Sheets, and data visualization tools like Power BI
• Excellent analytical, problem-solving, and communication skills
• Familiarity with ERP/Supply Chain Management Systems (preferred)
• Ability to work cross-functionally and manage multiple stakeholders
• Execution-driven with strong organizational skills

Qualifications

• Bachelor's or Master’s degree in any discipline
• 3 – 5 years of experience in supply chain, operations, or logistics
• Experience in consumer goods, e-commerce, or logistics is a plus
• Excellent verbal and written communication skills
• Strong project management and stakeholder coordination abilities