Senior Associate, CSR Consulting

About Give Grants

Give Grants enables large Indian corporations and foundations to deliver maximum social impact. Using a combination of consulting services, operations support and technology platforms, we work with 100+ companies and grantmakers to make their giving journey convenient, compliant and the most impactful it can be. We are a part of Give, India’s largest philanthropic platform. Find out more about us at give.do/givegrants

About the role

The CSR Services team is the primary owner of all client relationships (companies / corporate foundations / philanthropic foundations) and is responsible for overall client delight. Our service offerings include strategy and program design, partner identification, KPI mapping, on-ground monitoring and evaluation, and overall

impact portfolio management. We also support clients in effectively using our CSR management tech platform.

As a senior associate in this team, you will be working with one of our key clients out of their office and will be required to understand and deliver on the day-to-day operational tasks pertaining to the CSR function for the client. This role will also require a good understanding and appreciation of the CSR / impact ecosystem and applicable standards / laws. At Give Grants, we believe in delivering client value through data-driven insights and the CSR Services team members also require developing a fair understanding of our tech products.

Responsibilities

Program identification and delivery

• Serve as an integral member of the client’s CSR team working out of their office
• Understand client's CSR vision and support in developing action roadmap aligned to their CSR goals
• Deliver high-quality reports / insights / updates to the client by regularly engaging with NGO partners and internal teams at client office and Give Grants
• Keep up with the updates in the CSR ecosystem and social development space to ably guide the client as needed

Strategic consulting

• Help the client to design / restructure programs and program indicators in line with their intent to deliver real, measurable, sustainable impact
• Analyse data from multiple sources (including the technology platform) and derive actionable insights for all stakeholders of the CSR programs. Share data-backed insights with the client regarding their programs.
• Undertake secondary research of the CSR / impact landscape / peer research to provide insights and trends to the client
• Over time, develop depth of knowledge and expertise within specific sub-verticals of the development landscape

Stakeholder management

• Maintain close coordination with the client (CSR team, Finance, etc) and their NGO partners for timely delivery of tasks and services as per the scope of work
• Timely raising of internal requests to ensure that the overall project plan and objectives are met
• Develop an understanding of our tech products, to provide appropriate guidance to client teams.
• Contribute to ongoing development of thought-leadership content through creation of reports, articles, podcasts, and other knowledge products, as appropriate.

Required skills and expertise

We at Give believe in learning through doing. We are looking for self-starters who are willing to learn fast and work towards building an excellent customer-centric experience while providing the client with quality support and guidance.

• Graduate / post-graduate from top-tier institutes with strong academic background. An academic background in economics / development studies / sociology / social work and other allied streams will be a positive but is not essential.
• Experience: 3-5 years, preferably with exposure to CSR / development space
• Domain knowledge of CSR rules and understanding of CSR ecosystem in India is essential.
• Knowledge in areas of national priority such as skilling, healthcare, MCH, climate change will be a strong positive
• Strong analytical skills, excellent communication, storytelling and presentation skills, backed by strong verbal and written communication along with keen attention to detail
• Technical Skills: Strong Microsoft PowerPoint, Excel, Word. Strong data analysis capabilities.
• Soft Skills: Client communication, project management, relationship building, stakeholder management and client influencing
• Proven ability to work independently and collaboratively in a dynamic environment with a strong commitment to ethical practices, social justice, and advancing positive social outcomes
• A bias toward action, ability to manage multiple projects and priorities to deliver on tight deadlines