Summary
Position Summary
Senior Analyst – Enterprise Intune Admin - Deloitte Support Services India Private Limited
Work You’ll Do: As a Senior Analyst specializing in Microsoft Intune, you will design, build, and deploy solutions that meet stated requirements and needs, delivering quality results with minimal impact on end users. You will support our goal of technology leadership by creating, developing, testing, and managing elements of Microsoft Intune. Additionally, you will research and evaluate new and emerging features, providing analysis on their potential use within the firm.
Responsibilities:
- Administration of Microsoft Intune:
oManage Intune Tenant Administration.
oHandle hybrid endpoints like mobile devices, Windows, Linux, MAC, and Chrome.oDesign Role-Based Access Control for Microsoft Intune across all platforms and endpoints using Access Package, PIM, etc.oAdminister and understand Mobile Threat Defence (Symantec, Microsoft Defender).oUnderstand user and device certificates (SCEP, NDES).oGood to have knowledge and experience in managing special function devices like kiosks, rugged devices, MTR, HoloLens, Meta Quest, Zoom, etc.oGood to have knowledge of creating and managing compliance policies, configuration policies, Mobile Application Management (MAM), app configuration, and application management in Intune.oGood to have an understanding of Mobile Application Management (MAM) and App Protection Policy.oLeverage experience with data warehouses to create and present Power Bi reports based on Intune audit data and related sources, supporting comprehensive audit activities and reporting requirements.
- Administration of Mobile Devices:
oUnderstand enrolment workflow and process.
oManage mobile application deployment lifecycle.oTroubleshoot and investigate mobile device management-related cases and incidents.oGood understanding of Zero Touch Enrolment & Automatic Device enrolment process.oManage Mobile Device Management-related policies and restrictions.
- Administration of Windows Platform:
oSupport Modern Desktop Management, Co-management, Intune, Autopilot, and Cloud Management Gateway.
oMaintain and troubleshoot client and server environments.oKnowledge of Implementing and migrating workstations and servers using co-management/Windows Autopilot.oUnderstand Active Directory and Group Policy Objects (GPOs).oKnowledge of Windows 10/11 migration.oKnowledge of deploying O365 and handle enterprise patch management and reporting.oUse Intune Log Analytics.oInvestigate and troubleshoot deployment failures, task sequences, OSD, and related component errors.
oEngage in interactive conversations to gain and assure trust with clients.
oConduct research, test, and provide solutions around Microsoft Intune.oIdentify security gaps and recommend solutions to mitigate risks.oTest, analyze, and provide suggestions on new Intune features in line with organizational security standards.oUnderstand Azure Active Directory and Intune integrations with Active Directory.
oUse ticketing tools like ServiceNow.
oMonitor the Service Desk system, troubleshoot, and resolve issues.oRespond to and manage service issues and problems.oWork in rotational shifts and participate in a 24x7x365 On-Call rotation.
- Additional Responsibilities:
oCollaborate effectively with teams and perform independently.oMaintain a positive behavioural and emotional attitude.oContribute to and maintain processes, procedures, and documentation.oCollaborate with other teams for solutions and implementations.oEnsure optimization and performance of hardware and virtual infrastructure.oParticipate in planned "Systems Day" and other maintenance activities.oReport breaches in information security or policies.oEnsure compliance with processes and documentation.oTrain new staff in technical processes and procedures.oParticipate in employee engagement programs.
Required Technical Skills:
- Microsoft Intune
- Modern Desktop Management
- Windows Autopilot
Required Licenses, Certifications, and Other Requirements:
- Microsoft Intune, Modern Desktop Management
Education:
Experience:
- 4-6 years of experience in an IT role with specialized knowledge in Microsoft Intune & Microsoft Endpoint Configuration Manager, handling mobile device management and modern desktop management.
Preferred Qualifications:
- Industry certification for Microsoft Intune and Modern Desktop Management.
- Experience in infrastructure areas beyond Intune.
- Experience with Azure, MFA, Identity Access Management.
- Working knowledge of Power BI, PowerShell, Python, and Power Automate.
Location:
Hyderabad
Shift Timing:
Rotational shift#CA-NRP
Our purpose
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Professional development
At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
Benefits To Help You Thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips
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