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About the Role Your role will be Processing of Syndicated Loans - Participation/Agented /Bilateral Deals. As part of our Loans team, you will be working with our client partners to improve processes and controls that build capacity and scale. Responsibilities Support business analysis and drive end-to-end delivery in the areas of process transformation, data and change management. Act as a single point of contact for all program related queries and escalations. Prepare and drive the monthly business reviews meetings with the client. Administration of various governance pillars which would include client engagement, knowledge management, resource management & BCP and Control & compliance. Ensure timely execution of all project deliverables as per the agreed quantity and quality SLAs. Responsible for lead hiring, training, Onboarding, resource allocation, delivery management, performance appraisals, mentoring, attrition management. Liaising with shared services to facilitate timely completion of business deliverables, as necessary. Qualifications The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. Required Skills He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Preferred Skills The ideal candidate should possess strong business understanding of finance industry with special focus on Processing of Syndicated Loans - Participation/Agented /Bilateral Deals. He/She should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. Hershey should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. About Us eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. To know more about us, visit https://eclerx.com eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law At eClerx, we value diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all qualified individuals, regardless of race, ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, or any other characteristic protected by law. We believe that diverse perspectives strengthen our team and enhance our ability to serve our clients effectively. Show more Show less
