Sales Operations Manager

About us:

Solving What Matters with AI-First Digital Engineering

At Quantiphi, we help our customers experience the magic of applying science in transforming organizations. As a leading AI-first digital engineering company, we help enterprises unlock new possibilities, fuel innovation, and scale with confidence in an AI-powered world.

• AI-First Solutions for real-world impact
• Scalable. Secure. Enterprise-Ready
• 11+ years driving impact with GenAI pioneers
• Driving Innovation & Growth across industries

For more details visit: http://www.quantiphi.com/

Position Details:

Role : Manager - Sales Operations

Designation : Manager - Sales Operations

Experience : 10-14yrs Years

Work location : Bangalore/Mumbai

Key Responsibilities:

• Governance
• Maintain and enhance policies and processes through an opportunity life cycle;
• Establishing best practices, and ensuring adherence to policies
• Create visibility on non compliances
• Ensuring sanctity on Order book definition and close processes
• Documents changes to sales and incentive policies.
• Sales partnerships
• Understands the changing business needs and proactively manages the need of the segment leaders
• Support the business organizations in providing timely visibility of pipeline
• Provide analytical support on risks to order booking
• Provide support on accurate deal attributes
• Sales enablement
• Educate the GTM team, periodically on sales process, changes to policies
• Assists sales team in eliminating bottlenecks and remove inconsistencies
• CRM
• Ownership of data structure and design in the CRM
• Overseeing the implementation, maintenance, and optimization of the CRM systems
• Understand the data structures of the CRM and its impact on upstream and downstream applications
• Ensure that design is applied consistently across the organization.
• Sales Incentives

• Design support on global GTM incentive policies.

• Computation and communication with the GTM team
• Productivity/ benchmarking of incentives
• Financial closure support "
• Reporting

• Monthly reporting on pipeline performance,

  including orders won

• Provide lead and lag indicator metrics

  to meet order book value targets lead gen count
• Team
• Be a mentor and leader to a highly motivated team of 8.
• Ability to work cross functionally with the segment, HR and finance teams.
• Manage stakeholder relationships and facilitate effective communication across teams

Required Skills:

• Prior experience of CRM applications.
• Strong analytical skills with proficiency in statistical analysis and modeling techniques
• Expertise in data visualization tools (Tableau, Power BI, Looker, Google Data Studio)
• Excellent communication and presentation skills with ability to explain complex data insights to diverse audiences
• Strong understanding of sales operations domain
• Proven experience in stakeholder management and project/team coordination
• Experience with BI tools and reporting platforms

Education & Experience:

• Bachelor's degree in Engineering, Business Analytics, Statistics, Mathematics, or related field
• Proven experience in business intelligence and analytics role
• Strong mathematical and statistical foundation
• Proficiency in Google Workspace (Sheets, Docs, Slides)

Nice to Have:

• Experience with scripting languages for report automation
• Knowledge of database management systems
• Understanding of ERP and financials

Key Competencies:

• Strong analytical thinking and problem-solving abilities
• Excellent project management skills
• Detail-oriented with strong organizational capabilities
• Ability to work independently and in team settings
• Strong business acumen and stakeholder management skills