Sales Operations Manager

Job Description

Lead- Revenue/ Sales Operations Work Hours: Overlap with US Central Time (up to 4:00 PM CT) About Goodera Goodera is the worldʼs leading employee volunteering platform, powering companies to scale employee volunteering experiences globally through our innovative technology platform and unique operating model. With a presence in over 100 countries and support for 30+ languages, we connect over 500 clients—including 60+ Fortune 500 companies—with meaningful volunteer opportunities tailored to their communities. To date, our impact has reached over 10 million beneficiaries, powered by 1 million+ employee volunteers and a network of 50,000+ nonprofit partners. Growing at 100% year on year, we are backed by top investors including Zoom Ventures, Elevation Capital, Nexus Venture Partners, Omidyar Network, and Ursula Burns. About the Role In this role, you will play a pivotal role in enabling the success of Gooderaʼs global sales team. Youʼll work directly with our Head of Sales (US-based) and partner closely with other sales team members to drive operations, streamline deal administration, and support strategic initiatives across the function. This is a high-visibility, high-impact role ideal for an intrinsically motivated, smart, ambitious professional looking to accelerate their career in a dynamic, mission-driven company. Responsibilities Support the Head of Sales directly with deal-specific action items, tracking, and communications. You must have an excellent client-facing presence in written and live communications. Own and manage Sales Operations including reporting, performance tracking, and pipeline governance. Be a key partner to the Head of Sales for running day-to-day operations, driving cadence, and following up on key priorities. Provide program and project management support for strategic sales initiatives and cross-functional collaboration Identify opportunities to improve and standardize sales processes, tools, and templates. Coordinate and support team initiatives including hiring, onboarding, development, and team engagement activities Build and maintain high-quality sales dashboards, trackers, and documentation Collaborate with global teams (GTM, Customer Success, Finance, etc.) to enable a smooth sales engine Lead project management for B2B and revenue channel partnership development, under the advisement of the Head of Sales. Why Join Us? Play a key role in shaping the growth engine of a global social impact company Work directly with senior leadership and gain high visibility across the organization Thrive in a fast-paced, mission-driven, and collaborative environment Be part of a global team working to make volunteering more accessible and impactful What We're Looking For 1-2 years of total work experience, ideally in RevOps, SalesOps, Program Management, Business Ops, or a Founderʼs Office role Strong communication and stakeholder management skills, especially across time zones Proficiency in U.S. English and understanding of the language nuances and sentence structures that resonate with a U.S. customer/partner audience Highly organized with a bias for action and a problem-solving mindset Experience working with global teams or in cross-cultural environments Ability to multitask and manage multiple priorities in a fast-paced environment Experience with tools like HubSpot, Excel, Google, and project management platforms (Jira / Confluence / Asana/Notion) Willingness to work overlapping hours with US time zones (until 4 PM CT) Job Types: Full-time, Permanent Pay: ₹1,000,000.00 - ₹1,200,000.00 per year Benefits: Cell phone reimbursement Health insurance Life insurance Paid sick time Provident Fund Schedule: Evening shift Monday to Friday US shift Work Location: In person Expected Start Date: 15/07/2025