Sales Operations Manager

Job Description

Job Title: Sales Operations Manager Location : Noida Experience : 8–10 Years Coforge is seeking a dynamic and results-oriented Sales Operations Manager to lead strategic sales initiatives, optimize outreach efforts, and drive revenue growth. This role blends hands-on sales operations with strategic planning, reporting, and cross-functional collaboration. The ideal candidate will have a strong background in business strategy, CRM management, and executive-level communication. Sales Strategy & Planning Develop and execute vertical strategies to meet quarterly and annual revenue targets. Collaborate with business heads and account leaders to identify growth opportunities and optimize revenue streams. Lead short- and long-term business planning, account mapping, and opportunity identification. Drive BU and sub-BU performance reviews, aligning sales goals with business objectives. Sales Operations & Outreach Maintain and manage a centralized database of companies and contacts. Execute 50+ targeted daily reach-outs via email, InMail, and phone calls. Ensure CRM compliance and oversee pipeline management, deal tracking, and sales team efficiency. Monitor and enhance sales effectiveness through performance metrics and feedback loops. Account Planning & Growth Strategies Support account teams in developing strategic account plans. Identify whitespace opportunities and drive account expansion initiatives. Collaborate with delivery and marketing teams to tailor solutions for key accounts. Market Research & Intelligence Conduct in-depth research and share 2–3 biweekly insights on target accounts, personas, and industry trends. Refine GTM strategies and strengthen account planning effectiveness. Reporting & Analytics Prepare weekly and monthly reports on outreach performance, meeting conversions, and strategic KPIs. Deliver executive dashboards and presentations for leadership reviews. Track BU and sub-BU performance metrics and provide actionable insights. Proposal & Bidding Support Monitor RFP portals and identify relevant bidding opportunities. Collaborate with internal teams to ensure timely and accurate proposal submissions. Program & Project Management Lead GTM initiatives and strategic programs (e.g., FHIR, OCR) with cross-functional teams. Define business requirements and support partnership synergy efforts. Training & Development Participate in domain-specific and soft skills training to enhance sales effectiveness. Conduct workshops and sessions to improve sales team capabilities. Cross-Functional Collaboration Liaise with delivery, finance, and marketing teams across geographies to support business decisions. Maintain operating cadences to ensure discipline and continuous improvement in sales processes. Required Skills & Qualifications: 8+ years of experience in sales operations, strategy, or business planning. Strong communication, leadership, and analytical skills. Proficiency in Excel, PowerPoint, Power BI, MS Dynamics CRM, SAP, SQL. Experience with Agile and Waterfall methodologies. MBA from a reputed institution preferred.