Sales Operations Manager

As a Sales Operations Manager at HYCU, you will play a pivotal role in optimizing our Go-To-Market (GTM) operations and driving data-informed decisions across the Sales, Marketing, Customer Success, and other teams. This hands-on and high-impact position is ideal for individuals who excel in systems, enjoy tackling challenges with data, and aspire to make a tangible impact on revenue growth and operational efficiency. Reporting directly to the Sr. Director of Sales Operations, you will be responsible for enhancing core GTM systems such as Salesforce, Clari, Salesloft, ZoomInfo, among others. Your role will involve collaborating across functions to streamline workflows, uphold data standards, facilitate territory design, and construct dashboards that empower GTM performance and provide valuable insights at scale. Key Responsibilities: - Data Management & Reporting: Develop and maintain reporting and dashboards to offer visibility into pipeline health, sales activity, quota performance, and conversion trends, enabling the identification of risks and opportunities. Support the end-to-end forecasting process in collaboration with Sales Leadership, ensuring alignment on methodology, cadence, and forecast accuracy. - Sales Process & Enablement: Aid in lead and opportunity routing logic to ensure prompt lead response and clarity of ownership. Operationalize planning cycles, document process changes, and promote best practices. Support sales enablement through the management of Sales Operations tools and collaboration with Sales Leadership on training initiatives. - Systems & Tools Support: Assist in Salesforce administration tasks such as user setup, reports, dashboards, layouts, and deduplication. Contribute to the optimization of core GTM tools like Clari, Salesloft, ZoomInfo, and DealHub. Qualifications: - Bachelor's degree required; Salesforce Admin Certification strongly preferred. - 5+ years of experience in high-growth SaaS sales operations or GTM systems function. - Experience in supporting large-scale GTM planning cycles, including territories, quotas, and segmentation. - Exposure to CPQ tools and revenue intelligence platforms like Clari. - Strong analytical skills with a track record of building Salesforce and Excel dashboards. - Detail-oriented with a passion for operational excellence and scalable processes. - Ability to thrive in a dynamic, fast-paced environment and manage multiple projects concurrently. At HYCU, our core values of Authenticity, Grit, and Empathy define our culture and guide our actions. We prioritize inclusivity and diversity, fostering an environment where employees and customers can achieve extraordinary results. Join us at HYCU, a visionary B2B SaaS company recognized in Gartner's Magic Quadrant for Enterprise Backup and listed among CRN's Cloud 100 Companies for 2025. Benefit from our comprehensive benefits package, including medical insurance, generous time off, career development programs, and participation in our equity program. Be part of our global team and contribute to our mission of delivering exceptional data protection solutions.,