Sales Operations Manager

0 years

2 Lacs

Posted:19 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

1. Sales Operations & Enablement Executive

Role Type: Full-time
Reports to: Founder
Goal: Increase conversions without increasing lead volume

Core Responsibilities

→ Analyze daily call recordings and CRM notes to identify patterns
→ Document common objections, buying triggers, and deal blockers→ Create and continuously improve:

  • Call scripts
  • WhatsApp follow-ups
  • Email follow-ups
  • Demo confirmation & reminder templates
  • → Maintain CRM discipline:
  • Clean lead stages
  • Accurate notes
  • Missed follow-up alerts

→ Prepare daily priority follow-up lists for the telecaller→ Track funnel metrics: contacted → interested → demo → closed→ Share weekly insights on why deals move or dieMust-Have Skills

→ Strong written communication
→ Analytical thinking (pattern spotting)→ Comfortable with CRM tools (Zoho / HubSpot / Sheets)→ Ability to work with call recordings & raw data→ Zero ego about “backend” sales work

Success Metrics

→ Increase demo-to-close ratio
→ Reduction in missed follow-ups→ Faster response & follow-up cycles→ Quality of sales assets created

Job Type: Full-time

Pay: ₹20,000.00 per month

Work Location: In person

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