Sales Operation Analyst

Role Overview: As a Sales Operations Analyst, you will be responsible for supporting end-to-end sales operations within the entire Go-To-Market (GTM) lifecycle. Your main focus will be on collaborating with U.S.-based stakeholders to provide operational support, data insights, and process enhancements to drive revenue growth, pipeline health, and execution efficiency. You must be comfortable working during U.S. Eastern Time hours and interacting with global teams in a fast-paced and dynamic environment. Key Responsibilities: - Collaborate with U.S.-based sales and GTM teams to translate high-level or ambiguous requests into structured operational outputs. - Support prospect (new business) and customer (retention and expansion) motions by managing pipeline, territory planning, forecasting, reporting, and opportunity lifecycle governance. - Partner with Sales leadership to analyze stage progression, win rates, deal velocity, and pipeline hygiene to identify trends, risks, and opportunities. - Lead or contribute to sales operations initiatives and transformation projects, design, document, and scale sales processes, and enforce data quality standards for process governance. - Manage and resolve Sales Operations support cases with accuracy and timeliness, conduct regular pipeline and sales data analysis, and collaborate with cross-functional teams to ensure alignment on revenue processes, metrics, and automation initiatives. - Build and maintain performance reports to offer visibility into pipeline, revenue, and customer health, create stakeholder-ready presentations and reporting packages for leadership teams, and monitor KPIs, forecast accuracy, and performance metrics to derive actionable insights. Qualifications: - A bachelor's degree in business, Finance, Economics, Engineering, or a related field. - Excellent verbal and written communication skills. - Proficiency in Salesforce, including creating reports and dashboards. Experience with Tableau/ Power BI, Looker, or Clari is advantageous. - Strong Excel/Google Sheets skills, including pivot tables, lookups, data validation, etc. - Experience in managing opportunity lifecycle processes, quote approvals, and deal desk workflows. - Familiarity with supporting sales compensation processes, including quota allocation and performance tracking. - Exposure to CPQ systems, Gainsight, Clari, Gong, or similar GTM platforms. - Ability to work independently in globally distributed teams and communicate effectively across different time zones.,