103 Gainsight Jobs

As a Customer Success Associate at AlgoSec, you will play a crucial role in delivering value to customers through our Scaled Program. Your responsibilities will include: - Managing a large volume of customers in the scaled segment by driving engagement through a one-to-many approach. - Segmenting customers based on product usage, adoption stage, and other metrics to design targeted engagement strategies. - Coordinating and executing digital-first programs such as emails, webinars, playbooks, office hours, and communities to accelerate time-to-value and improve adoption. - Monitoring customer health and defining critical triggers to identify accounts requiring intervention. - Partnering with ...

As a Customer Success Manager at AlgoSec, your role involves being a strategic and technical advisor to help enterprise customers adopt, optimize, and expand their use of AlgoSec's solutions. You will be responsible for driving customer adoption, monitoring adoption health, supporting renewals, identifying expansion opportunities, and being a trusted advisor to build strong relationships with key stakeholders. Additionally, you will lead customer engagements, document value, and advocate internally to represent the customers' voice across the organization. **Responsibilities:** - Drive Customer Adoption: Identify adoption gaps, build tailored success plans, and align product use cases to val...

Growfin is a fast-growing SaaS company that helps finance teams including Controllers, VPs of Finance, and CFOs simplify their cash flow operations. Our platform streamlines collections, cash application, and forecasting, helping finance leaders operate with greater visibility and efficiency. We're proud of our collaborative, high-energy culture, and we're looking for a Customer Success Specialist who's passionate about building relationships, solving customer problems, and helping clients get the best out of Growfin. What You'll Do Support Customer Success Managers in designing and executing engagement strategies aligned with customer goals. Onboard new customers, helping them understand an...

Role Description : This is a contract role for a Senior Gainsight Developer located in Pune, with some work-from-home flexibility as a hybrid role. The Senior Gainsight Developer will be responsible for developing and maintaining Gainsight solutions, collaborating with cross-functional teams, implementing scalable software solutions, and writing clean, efficient code. The role will also involve analyzing user requirements, refining system specifications, and ensuring the highest levels of quality and performance. Qualifications Job Title : Senior Gainsight Developer/Admin/Support. Job Type : Contract (long term). Location : Pune. Core Experience : - 5+ years in technical support or engineeri...

Role Overview: Responsive (formerly RFPIO) is seeking a Sr. Project Specialist, Digital Customer Success Programs to join their team. In this role, you will play a crucial role within the Digital CS team, focusing on executing scalable customer success initiatives. You will collaborate with the Team Lead Digital Customer Success Programs, Project Managers, and Community Manager to design and implement digital customer engagement programs aligned with the company's strategic objectives. Your responsibilities will include planning, coordination, testing, reporting, and agile execution to enhance customer experience and support the effectiveness of the CSM team. Key Responsibilities: - Support ...

Our Company Changing the world through digital experiences is what Adobe's all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Challenge As part of...

About Highspot Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics. The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate a...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. Thats what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. The IT organization is seeking to add a Business Systems Analyst with spec...

As a Customer Success Associate at AlgoSec, your role will involve managing a large volume of customers in the scaled segment by driving engagement through a one-to-many approach. You will segment customers based on product usage, adoption stage, and other metrics to design targeted engagement strategies. Your responsibilities will include coordinating and executing digital-first programs such as emails, webinars, playbooks, office hours, and communities to accelerate time-to-value and improve adoption. Monitoring customer health and defining critical triggers to identify accounts requiring intervention will be crucial, along with partnering with internal teams to ensure timely follow-up and...

ZeroFox seeks a multi-talented, quick-thinking, energetic, and client-focused Customer Support Specialist to join a rapidly growing team. This role will be dedicated to delivering the best in customer service to all of our platform customers, supporting the day-to-day operations of a global team. The Customer Support Specialist will guide messaging for ZeroFox's inbound and outbound outreach efforts, working in tandem with the Account Management and Technology teams to see issues to resolution. Notable responsibilities will include managing the customer helpdesk, crafting messaging and automating tasks. This successful candidate will work to build robust and meaningful relationships, both in...

About Highspot Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics. The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate a...

Job Details: Job Title: Planning Specialist Professional Learning Location: Bangalore Shift: 5:30 PM 2:30 AM IST (US Shift) (Cab facility will be there for pickup and drop) Role Overview We are looking for a Planning Specialist to support our Professional Learning (PL) team. This role involves creating customized PL plans and presentations, coordinating with U.S. teams, and ensuring educators and school leaders receive timely, engaging, and data-driven training materials. Key Responsibilities Create and adapt professional learning presentations using PowerPoint/Canva. Research and gather insights from CRM systems (Salesforce, Gainsight, Domo). Ensure presentations align with district goals a...

Job Title: Senior Director Customer Success Location: Bangalore (On-site; full-time) About Locus Battle-tested in 350+ deployments across 30+ countries, Locus is an agentic Transportation Management System for all-mile, all-channel, trusted by enterprises like Unilever, Nestl, and Siam Makro. The platform unifies orders, capacity, and carrier networks into one living plan, aligning planning, execution, and settlement so promises become proof. AI co-pilots with guardrails surface risk early and recommend the next best move to protect SLAs and reduce empty miles. In 2025, Locus joined the Ingka Group (IKEA Retail) family, marking a major milestone in our journey. Backed by the scale and streng...

Who We Are Simpplr is the AI-powered platform that unifies the digital workplace bringing together engagement, enablement, and services to transform the employee experience. It streamlines communication, simplifies interactions, automates workflows, and elevates the everyday experience of work. The platform is intuitive, highly extensible, and built to integrate seamlessly with your existing technology. More than 1,000 leading organizations including AAA, the NHS, Penske, and Moderna trust Simpplr to foster a more aligned and productive workforce. Headquartered in Silicon Valley with global offices, Simpplr is backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capit...

This Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It's a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic goals. What you'll do: Own the Renewal Process: Proactively manage and drive renewals for your accounts, ensuring a seamless and positive experience to maintain long-term partnerships Strategic Stakeholder Engagement: Build and nurture relationships with key customer stakeholders to identify their priorities, address concerns, and highligh...

About Fyle (now part of Sage) Fyle is now part of Sage, a global leader in accounting and business management software. Together, we're building a global expense management solution that simplifies how businesses track, approve, and reconcile spending. About The Role As an Associate Customer Success Consultant (Onboarding) at Fyle, you will play a critical role in helping customers realize value from their investment in Fyle. You will work closely with Customer Success Consultants, and cross-functional teams to support customers through the onboarding process, ensuring they have a smooth experience and reach go-live successfully. Why Join Fyle x Sage You'll define the next-generation fronten...

Job Description: Job Description 1: Customer Success Manager Focus We are looking for a customer success candidate who is experienced in helping enterprise clients realise value from a SaaS platform. The ideal candidate will be responsible for ensuring client satisfaction and retention by focusing on customer health, communication, and overall platform adoption. Key Responsibilities Client Relationship Management: Actively monitor customer health metrics in Gainsight to identify potential risks and opportunities. You'll manage client communication, including targeted messaging and feedback surveys, to ensure a positive and engaged experience. Platform Administration: Maintain and organize cl...

About the Role We are looking for a dynamic and tech-savvy Customer Success Manager (CSM) with a strong understanding of Threat Intelligence (TI) and cybersecurity domains. The ideal candidate will act as the trusted advisor to customers ensuring value realization, solving technical challenges with a solution-engineer mindset, and driving account growth through upsell and cross-sell opportunities. This role is a perfect blend of relationship management, technical depth, and business acumen. Location: Bangalore/India Reports To: Director Customer Success What You'll Do At CYBLE: Customer Success & Retention: Act as the primary point of contact for enterprise TI customers, ensuring smooth onbo...

Description Product Owner / SME Requirements Sales Performance Management (SPM) Specialist / Product Owner Experience : 814 Years Location: Noida, Bangalore We are looking for a seasoned Sales Performance Management (SPM) Specialist with 814 years of experience to lead the design and delivery of SPM solutions. The ideal candidate will work closely with Sales Ops, HR, and Finance to optimize quota planning, territory design, and incentive compensation strategies. Product Owner experience is a strong plus. Hands-on expertise in Anaplan or equivalent SPM tools is preferred. Job responsibilities Key Responsibilities: Lead SPM design across quota, territory, and incentive models Collaborate with ...

About the Company Cvent is the world's leading provider of cloud-based software for meetings and event management. Our platform of products includes software to manage and facilitate online event registration, meeting site selection, event management, e-mail marketing and web surveys. We also develop mobile apps for both corporate and consumer events. Founded in 1999, we currently have 4000+ talented and dedicated employees and are headquartered just outside of Washington, D.C., in McLean, Virginia, with additional U.S. offices in Portland, Oregon; Austin, Texas, and Atlanta, Georgia. Internationally we have offices in Gurgaon, India, London, England, Germany, Netherlands, Australia, Singapo...

Role Overview: As the GTM Systems Specialist focused on Customer Operations at Narvar, you will be responsible for managing and optimizing the technology stack that supports the Customer Success and Customer Operations teams. Your role involves owning the administration of Salesforce and its integrations with key tools such as ChurnZero, Gong, and Delighted. By ensuring seamless data flow, scalable processes, and actionable insights, you will contribute to enhancing customer satisfaction, retention, and growth. Collaboration with cross-functional teams including Customer Success, Sales, Marketing, and Business Operations will be essential to configure systems to meet their needs and identify...

At Spyne, we are revolutionizing the automotive industry with cutting-edge Generative AI technology. Our vision to use AI-powered visuals for online car sales has grown into a comprehensive, AI-first automotive retail ecosystem. With $16M in Series A funding from top investors like Accel and Vertex Ventures, we are rapidly expanding our reach and offerings: - Launched innovative AI-powered Image, Video & 360 solutions for Automotive dealers - Introducing Gen AI powered Automotive Retail Suite for Inventory, Marketing, and CRM - Successfully onboarded 1500+ dealers in the US, EU, and other key markets - Aim to onboard 10K+ dealers globally out of 200K+ dealers - A team of 150+ members with a ...

Customer Success at Innovaccer: Our mission is to turn our customers into tech-savvy superheroes, ensuring they achieve success using our platform to meet their organization's business goals. If you're passionate about helping customers realize the value they seek with technology, then our customer success team is the right place for you. About the Role: We're looking for a dynamic, data-driven leader to scale and optimize our Customer Success Operations. As the Head of Customer Success Operations, you will play a pivotal role in ensuring that our global Customer Success teams deliver measurable value to customers and drive sustainable growth for the business. This is a senior leadership rol...

• 5+ years of experience in technical support or engineering roles, preferably in SaaS environments. • 2+ years of hands-on experience with Gainsight administration or support. • Strong understanding of customer success processes and data models.

About the Role In this opportunity as a Product Manager, you will: Implement the GTM product vision and create the roadmap for the Gainsight system that meet and align with the Legal Professionals business objectives and goals As the solution subject matter expert, be the liaison between delivery teams and business partners and lead the gathering, organizing, and documenting of business requirements in a shareable, actionable, standardized framework Own enterprise processes across Sales & CS segments enabled by Gainsight; responsible for system governance and compliance Assess the current state of the Gainsight, identify ways to transform existing solutions while evaluating innovative new so...