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Onboarding Specialist - Cloud

IBM

3.0 - 5.0 years

Bengaluru, Karnataka, India

On-site

Introduction As a Cloud Onboarding Specialist for Apptio's suite of products, you will play a critical role in setting up customers for long-term success. You'll be responsible for leading new customer onboarding engagements, driving initial adoption, and ensuring a smooth and value-driven deployment of the Apptio platform. You will act as the primary point of contact during the onboarding phase guiding customers through configuration, enablement, and early usage of the product. Your focus will be on delivering a seamless onboarding experience that builds confidence in the platform and sets the foundation for customer satisfaction, retention, and future growth opportunities. Your Role And Re...

Posted 1 week ago

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Customer Success Manager - Cloud

IBM

5.0 - 7.0 years

Bengaluru, Karnataka, India

On-site

Introduction As a Customer Success Manager, you will serve as the primary customer success technical advisor and trusted advocate for customers using IBM Cloudability. You will be responsible for ensuring customers realize measurable value from their investment by driving product adoption, optimizing use cases, and delivering business outcomes aligned to their strategic goals.? This role combines deep product expertise, technical problem-solving, and customer engagement to build and nurture long-term partnerships that lead to successful renewals and expansion.? Your Role And Responsibilities Key Responsibilities? Customer Success Ownership? Manage a full portfolio of customers leveraging IBM...

Posted 1 week ago

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Customer Success Manager - Cloud

IBM

5.0 - 7.0 years

Bengaluru, Karnataka, India

On-site

Posted 1 week ago

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Virtusa

0.0 years

India

On-site

Role Summary This role focuses on enabling Agentic AI solutions across the full GTM funnel ensuring alignment between Sales, Marketing, and Customer Success. The RevOps BA will define workflows, data models, and KPIs for forecasting, pipeline management, customer lifecycle operations, and revenue reporting. Key Responsibilities RevOps Domain Expertise Document End-to-end Revenue Workflows Funnel governance Pipeline & forecast hygiene Customer lifecycle management Renewals and churn Billing ? Revenue recognition (high-level) Define GTM alignment structures (MQL/SQL definitions, SLAs, handoff rules). AI Opportunity Identification & Requirements Identify cross-functional automation and AI oppor...

Posted 2 weeks ago

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