Sales Manager

Job Description

Role : Sales Manager Experience : 9+ Years Location : Noida (WFO) Shift : US shift Position Overview: We are seeking a dynamic and results-oriented Sales Manager to oversee a team of Sales Coaches across multiple locations. The Sales Manager will be responsible for driving sales performance, developing strategies for upsell and cross-sell opportunities, and ensuring that our sales coaches effectively execute training and incentive programs. This role requires strong leadership skills, a keen analytical mindset, and the ability to foster a culture of high performance and compliance. Key Responsibilities: Team Leadership: Oversee and mentor a team of Sales Coaches across various locations, ensuring alignment with company sales goals. Foster a collaborative environment that encourages innovation, communication, and knowledge sharing. Sales Performance Management: Develop and implement sales strategies to optimize upsell and cross-sell opportunities across all locations. Monitor sales performance metrics and provide actionable insights to Sales Coaches to enhance team effectiveness. Campaign Oversight: Coordinate the launch and management of sales campaigns across multiple teams, ensuring consistent execution and alignment with business objectives. Analyze campaign results and implement improvements based on performance data. Incentive Program Development: Design and oversee incentive programs that motivate Sales Coaches and their teams to achieve sales targets. Regularly assess the impact of these programs on sales performance and team morale. Training and Development: Collaborate with Sales Coaches to develop and implement training programs that enhance the sales skills and product knowledge of team members. Ensure all training initiatives are aligned with sales strategies and compliance requirements. Performance Governance: Establish governance processes to ensure compliance with company standards and regulatory requirements. Conduct regular performance reviews and provide feedback to Sales Coaches to drive continuous improvement. Reporting and Analytics: Prepare and present regular reports to senior management on sales performance, team achievements, and areas for growth. Utilize data analytics to identify trends and recommend strategic adjustments. Qualifications: Proven experience in a sales management or leadership role, preferably within a contact center or telecommunications environment. Strong track record of driving sales performance through effective coaching and mentoring. Excellent analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions. Exceptional communication and interpersonal skills, with a demonstrated ability to lead and inspire diverse teams. Experience in campaign management, sales strategy development, and incentive program design. Proficient in CRM software and sales performance management tools. Show more Show less