Sales Development Representative

Your role at Dynatrace

Sales Development Representative (SDR)

Responsibilities:

• Build revenue pipeline by setting introductory meetings with target influencers and key decision makers
• Conduct proactive research on accounts using Google, 6sense, LinkedIn, Hunter and other tools
• Profile assigned accounts by developing an understanding of the accounts’ business and technology challenges, opportunities, drivers, and market positioning
• Drive outbound ‘named account’ prospecting to generate new logo business opportunities, call into senior IT management and liaise with C-Level and senior IT management contacts
• Educate prospective customers on the value of Dynatrace enterprise solutions and qualify opportunities with business potential
• Support prospect and community awareness and education of Dynatrace solutions and trends across social media channels
• Follow up on inbound enquiries and leads generated through our marketing campaigns and provide feedback to marketing on the quality of these leads and prospects
• Perform analysis on CRM (Salesforce) to track daily activities and increase efficiency
• Meet and exceed your defined monthly target of qualified opportunities
  

What Will Help You Succeed

• A passion for technology and software sales, ideally with 1-2+ years of sales, customer service or account management experience
• University degree, College Diploma or equivalent experience
• Some experience using a CRM will be advantageous
• High level of commitment to exceptional customer service and relationship building
• Exceptional written and verbal communication and influencing
• Ability to work both individually and in a collaborative team environment
• Strong time management as well as the ability prioritize tasks and effectively meet deadlines
• Self-motivated with the ability to work in a fast paced and constantly changing environment
• Collaborative and coachable mindset - you should be excited about continuously improving your skills and impact
• Resourcefulness and results driven operating style
• Strong problem solving, organizational and interpersonal skills
  

Why you will love being a Dynatracer

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.