Account Manager (ODR) – Webnyay.ai Location: Mumbai Type: Full-time Compensation: 6 LPA + ESOPs About Webnyay.ai Webnyay.ai is at the forefront of digital transformation in the financial sector, delivering cutting-edge Online Dispute Resolution (ODR) solutions. As a rapidly growing startup in a fast-evolving industry, we empower our team with ownership, innovation, and the chance to make a real impact. Role Overview You will be responsible for generating new leads and managing existing client relationships for our ODR platform, focusing on the financial industry. You’ll play a key role in expanding our client base and ensuring customer satisfaction. Key Responsibilities Generate qualified leads using Apollo, LinkedIn, list building, and cold calling techniques. Build, nurture, and manage relationships with both new prospects and existing clients. Serve as the main point of contact for client needs, addressing inquiries and resolving issues promptly. Maintain accurate records of client interactions, contracts, and renewals. Identify and pursue upsell, cross-sell, and renewal opportunities within your portfolio. Collaborate with internal teams to ensure client expectations are met and deliverables align with client goals. Provide regular progress reports and insights to senior leadership. Stay updated on industry trends, especially within the financial sector, to better serve clients and identify new opportunities. Requirements 2+ years of experience in account management, business development, or sales within the financial industry. Proven expertise in lead generation using Apollo, LinkedIn, list building, and cold calling. Strong communication, negotiation, and organizational skills. Ability to manage multiple accounts and prioritize tasks effectively. Experience working in or with fast-paced, high-growth environments is a plus. Familiarity with CRM tools and reporting. What We Offer Competitive salary and performance-based incentives. Attractive ESOPs, giving you a stake in the company’s future. Opportunity to work in a high-impact role at a fast-growing startup. Exposure to a rapidly changing industry with continuous learning and growth opportunities. Collaborative, innovative, and supportive team culture. Why Join Us? ESOPs (Employee Stock Ownership Plan): Become a part-owner of Webnyay.ai. Our ESOPs are designed to reward your contributions, align your interests with the company’s growth, and foster a culture of ownership and long-term commitment. Exposure to a Fast-Changing Industry: The financial and legal tech sectors are experiencing rapid transformation, offering opportunities to learn, adapt, and stay ahead of the curve. Work with a Fast-Growing Startup: Join a dynamic, ambitious team where your work directly contributes to company growth and success. Experience accelerated career growth and the excitement of building something impactful from the ground up. Ready to shape the future of ODR in the financial sector? Apply now and grow with us! Show more Show less
We are looking for dynamic and motivated individuals to join our team as Account Managers. In this role, you will be the linchpin in facilitating effective communication and coordination among all parties involved in dispute resolution processes. Your contributions will be crucial in ensuring a smoother, faster, and more efficient resolution of cases. Key Responsibilities Case Management: Oversee and manage the lifecycle of multiple cases, from initiation to resolution. Communication Facilitation: Act as the primary point of contact for parties involved, ensuring clear and consistent communication throughout the dispute resolution process. Document Handling: Manage and organize case-related documents, ensuring confidentiality and integrity of sensitive information. Platform Navigation: Assist parties in navigating our online dispute resolution platform, addressing any technical queries or difficulties. Collaboration: Work closely with our legal and tech teams to continuously improve the dispute resolution process. Reporting: Regularly update case status and prepare reports for internal review. Feedback Collection: Gather feedback from users to enhance the user experience andcontribute to system improvements. Qualifications Must-have: Tech-savvy with an aptitude for learning new software and platforms. Bachelor’s degree in Law, Business Administration, Communication, or a related field. Strong communication and interpersonal skills. Excellent organizational and time-management abilities. Basic understanding of legal procedures and terminology. Ability to work independently and collaboratively in a fast-paced environment. Benefits Opportunity to work in an innovative and fast-growing legal tech startup. A dynamic and supportive work environment. Competitive salary and benefits Professional growth and learning opportunities. Job Type: Full-time Schedule: Day shift Work Location: In person Job Types: Full-time, Permanent Pay: Up to ₹500,000.00 per year Benefits: Paid time off Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person Expected Start Date: 16/06/2025
We are seeking a detail-oriented and proactive Junior Accountant to join our team. The ideal candidate will have 2 years of experience in accounting and a strong understanding of financial principles. This role involves assisting in preparing statements and MIS, managing accounts, preparing invoices and following up for payments, and supporting the CA and auditor. Responsibilities: Maintain financial records and ensure accuracy in bookkeeping. Prepare journal entries and reconcile bank statements. Assist in the preparation of financial statements and reports. Process invoices, payments, and accounts payable/receivable transactions. Requirements: Bachelor's degree in Commerce (B. Com) or related field. 2+ years of accounting experience, preferably in the financial services sector. Proficiency in accounting software (e. g., Tally and Zoho Invoice) Strong understanding of financial principles, taxation, and compliance regulations. Excellent analytical and problem-solving skills. Proficiency in MS Excel and other financial reporting tools. Strong communication and interpersonal skills. High attention to detail and accuracy. Ability to raise invoices and Credit Notes, follow-up for payments and track them. Job Types: Full-time, Permanent Pay: ₹7,000.00 - ₹15,000.00 per month Benefits: Paid time off Schedule: Day shift Work Location: In person Expected Start Date: 10/07/2025
About Webnyay: Webnyay is a pioneering legal tech platform offering advanced AI solutions for the legal industry, including e-filing, arbitration, and automated grievance redressal systems. We aim to modernize justice delivery for courts, tribunals, ministries, and other government institutions. Role Overview: We are seeking a passionate, energetic, and legally trained individual—preferably a recent law graduate—with a strong interest in technology and sales. The ideal candidate will drive sales and outreach for Webnyay’s AI suite, e-filing solutions, arbitration platform, and grievance redressal automation across government bodies. Key Responsibilities: - Conduct targeted outreach to government agencies, courts, tribunals, ministries, and public sector organizations to promote Webnyay solutions. - Demonstrate our platforms through presentations, demos, and workshops for government stakeholders. - Understand legal workflows and challenges faced by government entities; pitch customized technology solutions. - Stay abreast of government procurement processes, e-governance projects, and legal tech trends. - Collaborate with internal technical and product teams to address unique needs of government clients. - Draft proposals, and assist with tendering and RFP (Request for Proposal) documentation. - Build and sustain relationships with key decision-makers in government organizations. - Represent Webnyay at relevant conferences, workshops, and legal tech events. Requirements : - Bachelor’s degree in Law (LLB); freshers encouraged to apply. - Strong understanding of legal processes and government regulatory frameworks. - Excellent communication, presentation, and persuasion skills. - Demonstrated interest in technology and digital transformation in legal/government sectors. - Willingness to travel for meetings and demos. - Self-motivated, energetic, and result-oriented. Preferred Skills: - Prior internship or exposure to legal sales, government liaison, or legal tech (not mandatory). - Familiarity with e-governance initiatives, digital courts, or legal SaaS platforms. What We Offer: - Opportunity to build foundational experience in legal technology sales. - Mentorship and training in legal tech products and enterprise sales. - Fast-paced, innovative, and collaborative work environment. - Scope for rapid career growth and leadership opportunities.
About us: Webnyay is a simple and sophisticated online dispute resolution platform. We offer a secure end-to-end ecosystem for the resolution of complaints and disputes in an accessible, efficient, and flexible manner. We are revolutionizing the way in which people approach complaints and disputes resolution through our enterprise grade SaaS. Our mission is to provide ‘Justice for All.’ About the role: We are looking to recruit a full-time UI/UX designer at Webnyay, to pave our users’ journeys and experience with resolving conflicts and disputes with the latest in legal-tech. The day to day responsibilities would include: Designing and delivering wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces. Translating business requirements into style guides, design systems, design patterns andattractive user interfaces. Incorporating customer feedback, usage metrics, and usability findings into the design to enhance user experience. Designing UI elements such as input controls, navigational components, and informational components. Utilizing principle-based interaction design to generate and refine core concepts, interactions, and information design. Identifying and troubleshooting UX problems (e.g., responsiveness). What we require: Expertise in standard UX software such as Adobe XD, Figma and the like is a must. Working knowledge of information architecture, storyboarding, wireframing, and creating design specifications and guidelines. Excellent communication and presentation skills and the ability to articulate ideas effectively. Ability to work with customers to understand detailed requirements, and designcomplete user experiences that meet customer needs and vision. Ability to work in an agile environment, with multiple priorities and rapid iterations,creating multiple design solutions. What we offer: Impact: Join our mission to build #TechforGood to directly. Make an impact on reducing pendency in courts and enable easier and efficient resolution of countless pending disputes. Job Type: Full-time Pay: ₹11,645.86 - ₹46,623.30 per month Work Location: In person
About us: Webnyay is a simple and sophisticated online dispute resolution platform. We offer a secure end-to-end ecosystem for the resolution of complaints and disputes in an accessible, efficient, and flexible manner. We are revolutionizing the way in which people approach complaints and disputes resolution through our enterprise grade SaaS. Our mission is to provide ‘Justice for All.’ About the role: We are looking to recruit a full-time UI/UX designer at Webnyay, to pave our users’ journeys and experience with resolving conflicts and disputes with the latest in legal-tech. The day to day responsibilities would include: Designing and delivering wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces. Translating business requirements into style guides, design systems, design patterns andattractive user interfaces. Incorporating customer feedback, usage metrics, and usability findings into the design to enhance user experience. Designing UI elements such as input controls, navigational components, and informational components. Utilizing principle-based interaction design to generate and refine core concepts, interactions, and information design. Identifying and troubleshooting UX problems (e.g., responsiveness). What we require: Expertise in standard UX software such as Adobe XD, Figma and the like is a must. Working knowledge of information architecture, storyboarding, wireframing, and creating design specifications and guidelines. Excellent communication and presentation skills and the ability to articulate ideas effectively. Ability to work with customers to understand detailed requirements, and designcomplete user experiences that meet customer needs and vision. Ability to work in an agile environment, with multiple priorities and rapid iterations,creating multiple design solutions. What we offer: Impact: Join our mission to build #TechforGood to directly. Make an impact on reducing pendency in courts and enable easier and efficient resolution of countless pending disputes. Job Type: Full-time Pay: ₹11,645.86 - ₹46,623.30 per month Work Location: In person
We are seeking a detail-oriented and proactive Junior Accountant to join our team. The ideal candidate will have 2 years of experience in accounting and a strong understanding of financial principles. This role involves assisting in preparing statements and MIS, managing accounts, preparing invoices and following up for payments, and supporting the CA and auditor. Responsibilities Maintain financial records and ensure accuracy in bookkeeping. Prepare journal entries and reconcile bank statements. Assist in the preparation of financial statements and reports. Process invoices, payments, and accounts payable/receivable transactions. Requirements Bachelor's degree in Commerce (B. Com) or related field. 2+ years of accounting experience, preferably in the financial services sector. Proficiency in accounting software (e. g., Tally and Zoho Invoice) Strong understanding of financial principles, taxation, and compliance regulations. Excellent analytical and problem-solving skills. Proficiency in MS Excel and other financial reporting tools. Strong communication and interpersonal skills. High attention to detail and accuracy. This job was posted by Webnyay Ai from Webnyay.
We are looking to recruit a UI/UX designer at Webnyay. We invite people to be part of our journey to change the paradigm of looking at complaints and disputes and resolving them. We expect that you will own the solutions that you are working on to drive innovations. Responsibilities Designing and delivering wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces. Translating business requirements into style guides, design systems, design patterns, and attractive user interfaces. Incorporating customer feedback, usage metrics, and usability findings into the design to enhance user experience. Designing UI elements such as input controls, navigational components, and informational components. Utilizing principle-based interaction design to generate and refine core concepts, interactions, and information design. Identifying and troubleshooting UX problems (e. g., responsiveness). Requirements At least one year of experience in UI/UX Design. Expertise in standard UX software such as Adobe XD, Figma, and the like is a must. Working knowledge of information architecture, storyboarding, wireframing, and creating design specifications and guidelines. Excellent communication and presentation skills, and the ability to articulate ideas effectively. Ability to work with customers to understand detailed requirements and design complete user experiences that meet customer needs and vision. Ability to work in an agile environment, with multiple priorities and rapid iterations, creating multiple design solutions. This job was posted by Anwesha Chakraborty from Webnyay.
We are looking for motivated individuals to join our team as Case Managers. In this role, you will be the linchpin in facilitating effective communication and coordination among all parties involved in dispute resolution processes. Your contributions will be crucial in ensuring a smoother, faster, and more efficient resolution of cases. Key Responsibilities Case Management: Oversee and manage the lifecycle of multiple cases, from initiation to resolution. Communication Facilitation: Act as the primary point of contact for parties involved, ensuring clear and consistent communication throughout the dispute resolution process. Document Handling: Manage and organize case-related documents, ensuring confidentiality and integrity of sensitive information. Platform Navigation: Assist parties in navigating our online dispute resolution platform, addressing any technical queries or difficulties. Collaboration: Work closely with our legal and tech teams to continuously improve the dispute resolution process. Reporting: Regularly update case status and prepare reports for internal review. Feedback Collection: Gather feedback from users to enhance the user experience and contribute to system improvements. Qualifications Must-have: Tech-savvy with an aptitude for learning new software and platforms. Bachelor’s degree in Law, Business Administration, Communication, or a related field. 2+ years of similar experience Strong communication and interpersonal skills. Excellent organizational and time-management abilities. Basic understanding of legal procedures and terminology. Ability to work independently and collaboratively in a fast-paced environment. Benefits Opportunity to work in an innovative and fast-growing legal tech startup. A dynamic and supportive work environment. Competitive salary and benefits Professional growth and learning opportunities.
Position Overview We are seeking a dedicated and detail-oriented Case Manager to join our dispute resolution team. The successful candidate will facilitate the resolution of disputes by managing case files, coordinating with parties and mediators, and ensuring timely progression through the resolution process. This role requires exceptional proficiency in Microsoft Excel, particularly advanced functions like VLOOKUP, to effectively analyze data, track case progress, and generate comprehensive reports. Key Responsibilities Data Management & Analysis · Utilize advanced Microsoft Excel functions including VLOOKUP, SUMIFS, COUNTIFS, and pivot tables to manage case data · Create and maintain comprehensive databases tracking case progress, outcomes, and metrics · Generate detailed reports and case summaries for internal review and stakeholders · Perform data analysis to identify trends, patterns, and process improvements · Develop and update spreadsheets for case tracking, resource allocation, and performance monitoring Client Relations & Communication · Serve as primary point of contact for clients throughout the dispute resolution process · Provide guidance and support to parties involved in disputes · Respond promptly to client inquiries and maintain exceptional client relations · Ensure compliance with dispute resolution policies and procedures Documentation & Reporting · Prepare comprehensive reports and presentations using Excel's advanced charting and visualization capabilities · Maintain accurate and up-to-date records of all case activities and outcomes · Ensure confidentiality and security of sensitive information throughout the process Technical Skills - Microsoft Excel Proficiency Advanced Excel proficiency is essential , including mastery of: o VLOOKUP and XLOOKUP functions for data retrieval and cross-referencing o INDEX MATCH functions for complex data lookups o SUMIFS, COUNTIFS, and AVERAGEIFS for conditional calculations o Pivot Tables for data analysis and summarization o Advanced formulas and functions including IF statements, nested functions o Data validation and conditional formatting for data integrity o Charts and graphs for data visualization and reporting · Proficiency in other Microsoft Office applications Core Competencies · Strong analytical and problem-solving abilities · Excellent written and verbal communication skills · Outstanding organizational and time management capabilities · Ability to manage multiple cases simultaneously and meet deadlines · Cultural competency and sensitivity to diverse backgrounds · Strong attention to detail and accuracy in documentation · Ability to handle sensitive information with confidentiality and professionalism Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month Work Location: In person
We are looking to recruit an expert for backend software development at Webnyay. We are an enterprise SaaS startup catering to India and international markets. We are now growing fast and need a rockstar senior software developer who is an expert in Python/Django and GCP. What we are looking for: At least 4 years of professional software development experience. At least 4 years of experience with Python & Django. Proficiency in Natural Language Processing (tokenization, stopword removal, lemmatization, embeddings, etc.) Experience in computer vision fundamentals, particularly object detection concepts and architectures (e.g., YOLO, Faster R-CNN) Experience in search and retrieval systems and related concepts like ranking models, vector search, or semantic search techniques Experience with multiple databases (relational and non-relational). Experience with hosting on GCP and other cloud services. Familiar with continuous integration and other automation. Focus on code quality and writing scalable code. Ability to learn and adopt new technologies depending on business requirements. Prior startup experience will be a plus! Some of your responsibilities would include: Work closely in a highly AGILE environment with a team of engineers. Create and maintain technical documentation of technical design and solution. Build products/features that are highly scalable, secure, highly available, high performing and cost-effective. Help team in debugging. Perform code reviews. Understand the full feature set/ implementation and architecture of the applications. Analyze business goals and product requirements and contribute to application architecture design, development and delivery. Provide technical expertise for every phase of the project lifecycle; from concept development to solution design, implementation, optimization and support. Act as an Interface with business teams to understand and create technical specifications for workable solutions within the project. Explore and work with LLM APIs and Generative AI. Make performance-related recommendations, identify and eliminate performance bottlenecks (hardware, software, configuration); drive performance tuning, re-design and re-factoring. Participate in the software development lifecycle, which includes research, new development, modification, security, reuse, re-engineering and maintenance of common component libraries. Participate in product definition and feature prioritization. Collaborate with internal teams and stakeholders across business verticals. What’s in it For You? At Webnyay, our people are our greatest assets. Here are some of the benefits: Our Culture: We are early-stage and you will be part of building Webnyay’s culture from scratch. This is your opportunity to get on the ground floor and build the culture you always wanted. We will also cover learning and development opportunities! Flexibility: We offer flexibility and the opportunity to work remotely (based anywhere in India) or hybrid (Delhi NCR or Chandigarh are two options). Compensation: Competitive salary and performance-based bonus. Equity/ESOPs: Competitive equity or ESOPs without complicated vesting schedules and assured buyback options. Social Impact: We believe in making a difference. This is your chance to join our mission and build #TechforGood . Among other great things, your work will directly: contribute to increasing access to justice for over one billion Indians. make an impact on reducing pendency in courts & enable faster resolution of disputes. helping businesses resolve disputes and grievances faster. helping businesses comply with laws and regulations without the hassle. enable ease of doing business. As per the Government of India, faster resolution of disputes will increase India’s GDP by 1.88% every year. enabling ease of justice and reducing the cost of dispute resolution. Indians spend US$ 56 billion each year on disputes! protect the environment by saving tons of paper used by lawyers! Online dispute resolution has been recognised as an Environmental, Social and Governance (ESG) tool. Apply today with your CV at hello@webnyay.ai Job Type: Full-time Pay: ₹12,926.89 - ₹66,115.18 per month Benefits: Work from home Education: Bachelor's (Preferred) Work Location: In person
We’re looking for an experienced Senior AI Engineer to join our leadership team and take ownership of building and scaling intelligent systems for document understanding, information retrieval, and large-scale text analysis. This role will combine hands-on coding with technical leadership , guiding a team of engineers in developing production-grade ML pipelines and scalable web applications. As a Technical Lead, you will be responsible for architecting solutions, mentoring team members, ensuring code quality, and driving the integration of AI/ML models into robust backend systems. You will also bring in DevOps best practices to manage deployment, scalability, and performance of our systems. Key Responsibilities: Lead the design and development of ML-driven systems for document understanding, NLP, and information retrieval. Architect and implement scalable backend services in Python and Django , integrating AI/ML pipelines with web applications. Drive the entire ML lifecycle — data acquisition, preprocessing, experimentation, deployment, monitoring, and optimization. Set up and maintain DevOps pipelines for CI/CD, model deployment, containerization (Docker/Kubernetes), and cloud infrastructure. Mentor and manage a team of ML and software engineers, conducting code reviews, sharing best practices, and ensuring project delivery. Collaborate with product and business teams to translate requirements into technical solutions. Ensure scalability, security, and performance of deployed systems across millions of documents and users. Required Skills: Strong coding expertise in Python and frameworks like Django/FastAPI/Flask . Proven experience designing, deploying, and scaling ML models in production. Solid foundation in NLP and computer vision , with experience in embeddings, search/retrieval systems, and deep learning architectures. Hands-on experience with DevOps : CI/CD pipelines, Docker, Kubernetes, and cloud platforms (GCP/AWS/Azure). Strong understanding of relational and NoSQL databases; exposure to vector databases (e.g., FAISS, Milvus) preferred. Familiarity with distributed systems and handling large datasets efficiently. Excellent problem-solving skills, system design thinking, and ability to balance technical trade-offs. Strong communication and leadership skills to mentor and guide a technical team. Preferred Skills (Good to have): Prior experience with document layout analysis or multi-modal ML models (vision + text). Experience with libraries like LayoutParser, Detectron2, MMDetection, or LayoutLM. Working knowledge of search and ranking models , semantic search, or vector search. Experience in microservices architecture and API design. Familiarity with MLOps frameworks and model monitoring tools. Contributions to open-source projects or research publications in ML/AI. Who Should Apply? This role is ideal for an experienced engineer who enjoys being hands-on while also leading teams, shaping architecture, and delivering real-world AI solutions at scale. If you have a strong foundation in machine learning and backend systems, and want to play a pivotal role in scaling AI-driven platforms, we’d love to talk to you.
Role Overview: As a Senior AI Engineer at our company, you will join the leadership team to spearhead the development and expansion of intelligent systems focusing on document understanding, information retrieval, and large-scale text analysis. Your role will involve a mix of hands-on coding and technical leadership, where you will lead a team of engineers in building production-grade ML pipelines and scalable web applications. Key Responsibilities: - Lead the design and development of ML-driven systems for document understanding, NLP, and information retrieval. - Architect and implement scalable backend services in Python and Django, integrating AI/ML pipelines with web applications. - Drive the entire ML lifecycle including data acquisition, preprocessing, experimentation, deployment, monitoring, and optimization. - Set up and maintain DevOps pipelines for CI/CD, model deployment, containerization (Docker/Kubernetes), and cloud infrastructure. - Mentor and manage a team of ML and software engineers, conducting code reviews, sharing best practices, and ensuring project delivery. - Collaborate with product and business teams to translate requirements into technical solutions. - Ensure scalability, security, and performance of deployed systems across millions of documents and users. Qualification Required: - Strong coding expertise in Python and frameworks like Django/FastAPI/Flask. - Proven experience designing, deploying, and scaling ML models in production. - Solid foundation in NLP and computer vision, with experience in embeddings, search/retrieval systems, and deep learning architectures. - Hands-on experience with DevOps: CI/CD pipelines, Docker, Kubernetes, and cloud platforms (GCP/AWS/Azure). - Strong understanding of relational and NoSQL databases; exposure to vector databases (e.g., FAISS, Milvus) preferred. - Familiarity with distributed systems and handling large datasets efficiently. - Excellent problem-solving skills, system design thinking, and ability to balance technical trade-offs. - Strong communication and leadership skills to mentor and guide a technical team. Additional Company Details: The role is ideal for an experienced engineer who enjoys hands-on work while leading teams, shaping architecture, and delivering real-world AI solutions at scale. If you have a strong foundation in machine learning and backend systems and aspire to play a key role in scaling AI-driven platforms, we look forward to connecting with you.,