Account Manager (ODR) – Webnyay.ai Location: Mumbai Type: Full-time Compensation: 6 LPA + ESOPs About Webnyay.ai Webnyay.ai is at the forefront of digital transformation in the financial sector, delivering cutting-edge Online Dispute Resolution (ODR) solutions. As a rapidly growing startup in a fast-evolving industry, we empower our team with ownership, innovation, and the chance to make a real impact. Role Overview You will be responsible for generating new leads and managing existing client relationships for our ODR platform, focusing on the financial industry. You’ll play a key role in expanding our client base and ensuring customer satisfaction. Key Responsibilities Generate qualified leads using Apollo, LinkedIn, list building, and cold calling techniques. Build, nurture, and manage relationships with both new prospects and existing clients. Serve as the main point of contact for client needs, addressing inquiries and resolving issues promptly. Maintain accurate records of client interactions, contracts, and renewals. Identify and pursue upsell, cross-sell, and renewal opportunities within your portfolio. Collaborate with internal teams to ensure client expectations are met and deliverables align with client goals. Provide regular progress reports and insights to senior leadership. Stay updated on industry trends, especially within the financial sector, to better serve clients and identify new opportunities. Requirements 2+ years of experience in account management, business development, or sales within the financial industry. Proven expertise in lead generation using Apollo, LinkedIn, list building, and cold calling. Strong communication, negotiation, and organizational skills. Ability to manage multiple accounts and prioritize tasks effectively. Experience working in or with fast-paced, high-growth environments is a plus. Familiarity with CRM tools and reporting. What We Offer Competitive salary and performance-based incentives. Attractive ESOPs, giving you a stake in the company’s future. Opportunity to work in a high-impact role at a fast-growing startup. Exposure to a rapidly changing industry with continuous learning and growth opportunities. Collaborative, innovative, and supportive team culture. Why Join Us? ESOPs (Employee Stock Ownership Plan): Become a part-owner of Webnyay.ai. Our ESOPs are designed to reward your contributions, align your interests with the company’s growth, and foster a culture of ownership and long-term commitment. Exposure to a Fast-Changing Industry: The financial and legal tech sectors are experiencing rapid transformation, offering opportunities to learn, adapt, and stay ahead of the curve. Work with a Fast-Growing Startup: Join a dynamic, ambitious team where your work directly contributes to company growth and success. Experience accelerated career growth and the excitement of building something impactful from the ground up. Ready to shape the future of ODR in the financial sector? Apply now and grow with us! Show more Show less

We are looking for dynamic and motivated individuals to join our team as Account Managers. In this role, you will be the linchpin in facilitating effective communication and coordination among all parties involved in dispute resolution processes. Your contributions will be crucial in ensuring a smoother, faster, and more efficient resolution of cases. Key Responsibilities Case Management: Oversee and manage the lifecycle of multiple cases, from initiation to resolution. Communication Facilitation: Act as the primary point of contact for parties involved, ensuring clear and consistent communication throughout the dispute resolution process. Document Handling: Manage and organize case-related documents, ensuring confidentiality and integrity of sensitive information. Platform Navigation: Assist parties in navigating our online dispute resolution platform, addressing any technical queries or difficulties. Collaboration: Work closely with our legal and tech teams to continuously improve the dispute resolution process. Reporting: Regularly update case status and prepare reports for internal review. Feedback Collection: Gather feedback from users to enhance the user experience andcontribute to system improvements. Qualifications Must-have: Tech-savvy with an aptitude for learning new software and platforms. Bachelor’s degree in Law, Business Administration, Communication, or a related field. Strong communication and interpersonal skills. Excellent organizational and time-management abilities. Basic understanding of legal procedures and terminology. Ability to work independently and collaboratively in a fast-paced environment. Benefits Opportunity to work in an innovative and fast-growing legal tech startup. A dynamic and supportive work environment. Competitive salary and benefits Professional growth and learning opportunities. Job Type: Full-time Schedule: Day shift Work Location: In person Job Types: Full-time, Permanent Pay: Up to ₹500,000.00 per year Benefits: Paid time off Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person Expected Start Date: 16/06/2025