Sales Account Executive

This Sales position is responsible for Client Relationship Management for IT Channel clients,

New Business Development and Market Expansion, Sales Strategy Execution and Contract Negotiation and Closure.

Responsibilities:

Client Relationship Management for IT Channel clients

• Cultivate and maintain strong relationships with IT channel clients, including OEM’s, Value-Added Resellers (VARs), Managed Service Providers (MSPs), Distributors, and System Integrators.
• Build and nurture relationships with key decision-makers and influencers within client organisations.
• Understand clients' business objectives, challenges, and pain points to position IT services as solutions that add value and drive business outcomes.
• Act as the primary point of contact for clients, addressing inquiries, concerns, and escalations in a timely and professional manner.
• Conduct regular client review meetings.
• Manage the sales pipeline effectively from RFP to deal closure, using CRM tools and reporting mechanisms to track progress and forecast accurately.
• Conduct regular pipeline reviews and sales forecasting meetings to provide visibility into the status of opportunities and identify potential risks and opportunities.

New Business Development and Market Expansion

• Proactively identify, research, and engage new prospective IT channel partners and end clients to expand the company’s customer base.
• Establish relationships with key decision-makers and influencers in target organisations, positioning the company’s capabilities and value proposition effectively.
• Qualify new leads, assess commercial and technical fit, and progress opportunities from initial contact through to proposal and closure.

Sales Strategy Execution

• Assist in the execution of a sales strategy to achieve revenue targets and maximize market penetration within assigned accounts.
• Identify opportunities for upselling and cross-selling IT services to existing clients based on their evolving needs and industry trends.
• Collaborate with internal teams, including the technical team, delivery managers, and customer experience team, to develop proposals.

Contract Negotiation and Closure

• Lead contract negotiations with clients, ensuring favorable terms and conditions while protecting the company's interests.
• Work closely with compliance and finance teams to finalise contracts and ensure the timely closure of deals.

If this is of interest, please apply via our link - https://fortitudenicsa.bamboohr.com/careers/39?source=aWQ9MTg%3D