Safety, Resilience Systems and Quality Specialist

Job Description

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. Role: Safety & Resilience Systems and Quality Specialist Purpose of the role:Reporting to the S&R System & Insights Team Lead, the Safety and Resilience Systems and Quality Specialist, interprets and reports Quality performance and QMS. This role maintains Quality Management and reporting system, and development of new functionality and modules as needed. Responsibilities:QMS Framework Development: Collaborate with stakeholders to design and implement the QMS framework, ensuring alignment with quality standards and regulatory requirements.Automation & Workflow Optimization: Develop and integrate electronic forms, workflows, and modules to automate and streamline quality management processes.QMS Maintenance & Troubleshooting: Oversee system maintenance, troubleshooting, and updates to ensure the QMS runs smoothly and efficiently.User Training & Support: Create and deliver training programs, conduct workshops, and provide ongoing support to ensure effective QMS usage.Document Control & Access Management: Manage document control processes, including versioning, approvals, archival, and enforce access control to safeguard quality documents.Reporting & Performance Metrics: Generate KPI reports, track system usage and training effectiveness, and recommend improvements based on user feedback.Collaboration with Quality Teams: Work with Quality Assurance and Compliance teams to ensure the QMS supports quality processes, audits, and accurate records.Continuous Improvement, System Validation & Compliance: Lead continuous improvement efforts, ensure the QMS complies with regulatory standards (e.g., ISO 9001, GxP, GAMP5). Key Requirements BSc/MSc in a relevant disciplineExperience: 5 to 8 yearsBusiness Administration, Quality Management, or a related field.Proven experience in managing and administering an electronic platforms.Strong technical skills, including proficiency with web-based software, database management, and system integration.Experience in user training, technical support, and documentation management.Strong analytical, problem-solving, and troubleshooting abilities.Excellent communication and interpersonal skills for training and supporting a diverse user base.Ability to manage multiple projects and prioritize tasks effectively.Experience with Power BI and data analytics. Strong background in process optimization. Must Have experience System Administration Experience – Capability to manage and maintain safety reporting platforms, control user access, troubleshoot issues and optimized system functionalityBusiness address handling experience.Experience in handling large dataset ensuring data integrity and optimizing reporting process.Presentation and reporting – Strong skills in communicating data insights to senior stakeholders, preparing executive reports and explaining complex data in a clear and concise manner.Governance and SOP development – ability to create reporting guidelines, data validation processes and risk control frameworks.Experienced with issue diagnosis and resolution. – Experience in debugging system failures, Analyzing logs and resolving user reported technical problem.