Revenue Operations Executive

2 years

0 Lacs

Posted:2 weeks ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Position: Revenue Operations ExecutiveShift Time: 8:00 AM to 5:00 PMAbout the Role:

Manage dunning and collections operations to ensure timely recovery of revenue while preserving strong customer relationships.

Key Responsibilities

  • Initiate reminders for overdue invoices via email or written communication.
  • Follow up professionally on pending payments and negotiate payment plans.
  • Reconcile accounts and resolve discrepancies in billing.
  • Handle billing-related customer inquiries and assist with dispute resolution.
  • Generate regular reports on collections, aged receivables, and recovery progress.
  • Collaborate with Finance, Billing, Sales, and Legal to streamline processes and resolve issues.
  • Escalate chronic or high-risk delinquencies according to policy.

Requirements

Qualifications

  • Bachelor's degree in Finance, Business, Accounting, or related field preferred.
  • 1–2 years of experience in collections, billing operations, or finance-related roles with exposure to dunning practices.
  • Proficient in Excel for reconciliation and reporting.
  • Strong written and verbal communication skills.
  • Attention to detail, organizational ability, and time management.
  • Experience in customer-facing environments or collections preferred.

Benefits

Company Overview

Founded over 15 years ago, we are a trusted messaging leader for businesses around the globe. We work with customers ranging from small and mid-size businesses to large global enterprises across industries including contact centers, financial services, higher education, retail, staffing, wellness, and more.Our commitment to every customer is:“We will deliver the most advanced, simple-to-use messaging platform available, so you can focus on the personal touch that sets you apart from your competition.”Learn more about us:https://beconversive.com/ | https://www.sms-magic.comAt SMS Magic, people growth is parallel to company growth, and our work culture supports our commitment to creating a world-class CRM messaging company. Our work culture is built on high-performance teaming, where everyone can achieve their potential and contribute to building a better working world for our people and clients.

We offer:

  • The freedom and flexibility to handle your role in a way that’s right for you.
  • Exposure to a dynamic and growing global business environment.
  • Access to innovative and cutting-edge technology and tools.
  • Opportunities to showcase analytical capabilities and make high-impact contributions to business teams.
  • A competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business.
  • A work environment that values balance, ensuring our people are active, healthy, and happy inside and outside of work.

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