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2.0 years

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Delhi, India

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Description: Job Description- IT Service Desk Analyst Job Location: Delhi-NCR WHO ARE WE LOOKING FOR: As part of our continued improvement plan for Information Services we are seeking an enthusiastic IT Service Desk Analyst with great technical and customer service skills to be part of our Service Delivery team and support our members of staff and wider user community across the M+C Saatchi network. We are focused on providing the best customer service for our users. Working as part of this highly motivated team you will help ensure the delivery of high-quality services in line with SLAs and best practice. As an IT Service Desk Analyst, you will be working in an ITIL aligned environment providing a range of support to desktops, laptops, mobiles, tables and printers and a range of hardware and software applications. This role is an opportunity for you to grow and develop your experience in 1st and 2nd line support within a large environment across both Mac and Windows technologies DESCRIPTION: Reporting to the IT Service Delivery Manager. Core objective is to provide first and second line support to staff within the agency; assisting them with hardware and software problems via phone, email, remotely and in person, with a focus on service restoration and communicating with the customer on progress. WHAT WILL YOU BE RESPONSIBLE FOR: To provide technical support; dealing with support queries in person, via phone, email and the IT help desk system To maintain a high degree of customer service for all support queries and adhere to all service management principles Diagnose and resolve problems accurately making sure they are logged correctly and either closed successfully or escalated appropriately to 2nd/3rd Line support teams Respond to all calls on the call logging system or as instructed by the management team. Log all reported incidents or service requests in the IT ticketing system (Fresh Service) Respond to enquiries from clients and offsite staff and help them resolve any hardware or software problems Correctly log, prioritise, assign, track and respond to incidents and service requests in a timely manner, meeting agreed SLAs, and according to agreed standards and procedures Escalate high priority incidents to both internal and external teams, as appropriate Keep customers and other interested parties informed of progress throughout the lifecycle and ensure that corrective action is taken to avoid or minimise delays Perform Active Directory administration: Creating user accounts, reset passwords, create groups, etc. To take ownership of user problems and be proactive when dealing with user issues Provide incident management ownership of all incidents, and oversight of requests to track status and communicate progress in a timely manner to the reporting customers. To arrange for external technical support where problems cannot be resolved in house Liaise with external suppliers and vendors to order hardware and software for customers Maintaining the knowledge base for end user self-help and Service desk first line incident resolution and request fulfilment. Support customers in the use of computer equipment by providing necessary training and advice Carry out any ad hoc tasks/duties which may reasonably be expected as requested by IT Management WHAT ARE THE REQUIREMENTS OF THE ROLE: Minimum 2 Years of Experience in similar role. Strong logical thinking and the ability to troubleshoot any kind of problem and apply context to assess priority. Strong interpersonal skills with the ability to deal with the business at all levels. A strong and comprehensive understanding of PC/Mac hardware set-up and configuration, networking principles and specialist tools as used in the agency. A strong knowledge of Microsoft/Mac operating systems and productivity tools. Previous Service Desk experience Excellent verbal and written communication skills, ability to retain instruction, and push forward Experience of using call logging software Desire to progress, high motivation and good team working essential WHAT SKILLS DO WE NEED FOR THIS ROLE: Microsoft Windows versions 10 - 11 Apple IOS installation, configuration, and troubleshooting Active Directory user and group administration Audio Visual and video conference technologies and hardware Anti-virus installation and centralised deployment/management tools (e.g. Sophos) Remote/Secure access & VPN solutions (particularly FortiClient) WAN/LAN Technologies Service Desk call logging software (Fresh Service) Wi-Fi Technologies (specifically Meraki) Desktop Imaging (Windows & Mac) Email management/security (particularly Mimecast) Microsoft Office 365 administration Mobile Telephony (IOS and Android) MDM - Intune Secure file sharing system (particularly Egnyte) Four shift patterns working between the hours of Monday – Friday 03:00AM – 12:00PM IST (AUS Shift) 09:00AM – 06:00PM IST (APAC Shift) 02:00PM – 11:00PM IST (UK Shift) 06:30PM – 03:30AM IST (US Shift) Occasional overtime may be available to meet the demands of the business. Willing to work weekends and out of hours/unsociable hours on occasion What Can you look forward to: Being a part of the world’s largest independent advertising holding group. Family Health Insurance Coverage. Flexible Working Hours. Regular events including Reece Lunch & indoor games. Employee Training/Learning Programs About M+C Saatchi Group: M+C Saatchi Group has pledged its commitment to create a company that values difference, with an inclusive culture brought to life through equity with business-wide activity across people, culture, industry and society. As part of this, M+C Saatchi Group continues to be an Equal Opportunity Employer which does not and shall not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on merit, without regard for any personal characteristics. All employee information is kept confidential according to General Data Protection Regulation (GDPR). Additional Description: N/A " M+C Saatchi Group was founded in 1995 and is now the biggest Independent creative agency group in the World. Founded on one core principle, Brutal Simplicity. Show more Show less

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2.0 years

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Delhi, India

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Company Description Playto Labs is a startup by IIT Kanpur alumni working to make kids future-ready through innovative curriculum and hardware kits. We are pioneers in developing next-gen STEM and Robotics toys, games, and curriculum. Our products stand out as they enable kids to acquire future-ready skills through play, a unique approach in the market. Playto Labs is building world-class products from India and has customers in 38 countries. The current core team at Playto Labs has earlier built Skyfi Labs, where they developed 100 experiential learning products for UG level students, authored papers in experiential learning and won awards. Those products have paying customers from 67 countries and are rated 4.6 /5 on Google and FB with 1000 reviews. With such a background, the team is now working on building highly engaging learning-by-doing products for kids. Playto Labs has raised funding from some amazing angel investors who have successfully built and exited startups. Many of them are our customers too and love our products for their kids! Oversee the end-to-end management of skill development programs, from planning to execution and evaluation. Collaborate with internal teams, training partners, and external stakeholders to align program objectives and ensure smooth implementation. Monitor program progress, manage risks, and ensure the timely delivery of program outcomes. Conduct on-site visits to manage operations, resolve challenges, and maintain quality standards. Analyze program performance metrics and prepare comprehensive reports for stakeholders. Identify areas for improvement and recommend strategies to enhance program impact and efficiency. Manage budgets, resources, and logistics effectively to optimize program delivery. Qualifications B.Tech and MBA with a minimum of 2 years of experience in program management. Proven ability to multitask and manage complex projects in a dynamic environment. Strong organizational, analytical, and problem-solving skills. Excellent communication and interpersonal skills, with the ability to engage diverse stakeholders. Willingness to travel frequently for on-site program management. Locations - New Delhi, India Show more Show less

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Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us! Job Description Transition Processes & Delivers highest level of service quality to our internal & external customers in a timely manner Perform Process transition ensuring low effort experience for all stake holders Create Process flow charts , Standard processes operating instructions Define & agreed SLA , TAT of all newly transition processes Own and manage customer experience by providing faster resolution, effortless experience, and better customer connect Demonstrate influential communication skills in a multi-channel contact environment (phone, email, chat, service tickets) Resolve various issues regarding pre-sales, post-sales or order-tracking support by demonstrating active listening, ownership/initiative, and organization skills Assures change management practices are followed, including communication, training, documentation development, etc. Reduces customer efforts and enhances productivity via process improvements Identifies areas for continuous improvement in existing processes to reduce customer effort, and aligns improvement projects to close shortfalls. Drive the continuous process improvement, and control initiatives. Drives the development and enhancement of measurement and analytical methodologies. Analyzes data to identify root cause problems from repetitive calls/issues, and make suggestions for next-issue avoidance. Identifies & Promotes opportunities for Automation Improves process maturity of Channel Partners (applicable for APCC Group) Establish close partnership with our distributors and learn their operations by visiting / performing your role at their offices. Support In country teams to actively promote utilization of appropriate tools, such as Ecomm & WebUI, that enable effective service delivery by distributor resources Support In country to Coach & guide channel partners to adopt continuous improvement in their processes that would ultimately improve the quality of service to customers by providing relevant inputs to enhance/optimize the processes Enhances competency level in a planned manner Keep abreast with the continuing changes within the company, and excel in specific business systems and IT applications Undertake specific knowledge enhancement activities that will make you skilled at multitasking, prioritizing and communicating with impact & influence, to ensure high levels of customer satisfaction Drives the development and enhancement of measurement and analytical methodologies. Assures change management practices are followed, including communication, training, documentation development, etc Publish timely dashboards Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office. Show more Show less

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2.0 years

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Delhi, India

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Description: Job Description- IT Service Desk Analyst Job Location: Delhi-NCR WHO ARE WE LOOKING FOR: As part of our continued improvement plan for Information Services we are seeking an enthusiastic IT Service Desk Analyst with great technical and customer service skills to be part of our Service Delivery team and support our members of staff and wider user community across the M+C Saatchi network. We are focused on providing the best customer service for our users. Working as part of this highly motivated team you will help ensure the delivery of high-quality services in line with SLAs and best practice. As an IT Service Desk Analyst, you will be working in an ITIL aligned environment providing a range of support to desktops, laptops, mobiles, tables and printers and a range of hardware and software applications. This role is an opportunity for you to grow and develop your experience in 1st and 2nd line support within a large environment across both Mac and Windows technologies DESCRIPTION: Reporting to the IT Service Delivery Manager. Core objective is to provide first and second line support to staff within the agency; assisting them with hardware and software problems via phone, email, remotely and in person, with a focus on service restoration and communicating with the customer on progress. WHAT WILL YOU BE RESPONSIBLE FOR: To provide technical support; dealing with support queries in person, via phone, email and the IT help desk system To maintain a high degree of customer service for all support queries and adhere to all service management principles Diagnose and resolve problems accurately making sure they are logged correctly and either closed successfully or escalated appropriately to 2nd/3rd Line support teams Respond to all calls on the call logging system or as instructed by the management team. Log all reported incidents or service requests in the IT ticketing system (Fresh Service) Respond to enquiries from clients and offsite staff and help them resolve any hardware or software problems Correctly log, prioritise, assign, track and respond to incidents and service requests in a timely manner, meeting agreed SLAs, and according to agreed standards and procedures Escalate high priority incidents to both internal and external teams, as appropriate Keep customers and other interested parties informed of progress throughout the lifecycle and ensure that corrective action is taken to avoid or minimise delays Perform Active Directory administration: Creating user accounts, reset passwords, create groups, etc. To take ownership of user problems and be proactive when dealing with user issues Provide incident management ownership of all incidents, and oversight of requests to track status and communicate progress in a timely manner to the reporting customers. To arrange for external technical support where problems cannot be resolved in house Liaise with external suppliers and vendors to order hardware and software for customers Maintaining the knowledge base for end user self-help and Service desk first line incident resolution and request fulfilment. Support customers in the use of computer equipment by providing necessary training and advice Carry out any ad hoc tasks/duties which may reasonably be expected as requested by IT Management WHAT ARE THE REQUIREMENTS OF THE ROLE: Minimum 2 Years of Experience in similar role. Strong logical thinking and the ability to troubleshoot any kind of problem and apply context to assess priority. Strong interpersonal skills with the ability to deal with the business at all levels. A strong and comprehensive understanding of PC/Mac hardware set-up and configuration, networking principles and specialist tools as used in the agency. A strong knowledge of Microsoft/Mac operating systems and productivity tools. Previous Service Desk experience Excellent verbal and written communication skills, ability to retain instruction, and push forward Experience of using call logging software Desire to progress, high motivation and good team working essential WHAT SKILLS DO WE NEED FOR THIS ROLE: Microsoft Windows versions 10 - 11 Apple IOS installation, configuration, and troubleshooting Active Directory user and group administration Audio Visual and video conference technologies and hardware Anti-virus installation and centralised deployment/management tools (e.g. Sophos) Remote/Secure access & VPN solutions (particularly FortiClient) WAN/LAN Technologies Service Desk call logging software (Fresh Service) Wi-Fi Technologies (specifically Meraki) Desktop Imaging (Windows & Mac) Email management/security (particularly Mimecast) Microsoft Office 365 administration Mobile Telephony (IOS and Android) MDM - Intune Secure file sharing system (particularly Egnyte) Four shift patterns working between the hours of Monday – Friday 03:00AM – 12:00PM IST (AUS Shift) 09:00AM – 06:00PM IST (APAC Shift) 02:00PM – 11:00PM IST (UK Shift) 06:30PM – 03:30AM IST (US Shift) Occasional overtime may be available to meet the demands of the business. Willing to work weekends and out of hours/unsociable hours on occasion What Can you look forward to: Being a part of the world’s largest independent advertising holding group. Family Health Insurance Coverage. Flexible Working Hours. Regular events including Reece Lunch & indoor games. Employee Training/Learning Programs About M+C Saatchi Group: M+C Saatchi Group has pledged its commitment to create a company that values difference, with an inclusive culture brought to life through equity with business-wide activity across people, culture, industry and society. As part of this, M+C Saatchi Group continues to be an Equal Opportunity Employer which does not and shall not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on merit, without regard for any personal characteristics. All employee information is kept confidential according to General Data Protection Regulation (GDPR). Additional Description: N/A " Show more Show less

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3.0 years

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Delhi, India

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Job Description We are helping hire for an early-stage Stealth Mode funded gaming startup that is looking for a dynamic User Experience Designer to join their talented team! The frontend engineer will relish the subtle interaction details that make the products delightful, write highly reusable code and think about how to build better systems. Product intuition is as much a necessity as technical knowledge. # WHAT YOU'LL DO: Build user interfaces that are beautiful, consistent, and fast. Invent patterns and reusable components that our team can assemble to build powerful software workflows. Take sole ownership of your product(s) - keep a keen eye out for bugs that might arise, passionately resolve them; make feature additions to your product; or sometimes, when you're feeling ambitious - rewrite the whole product from scratch! (Don't make this a habit though.) Ensure the technical feasibility of UI/UX designs Optimise application for maximum speed and scalability # SKILLS YOU SHOULD HAVE: 3+ years of experience in building and shipping products that people use every day Prior startup experience is mandatory. (Brownie points for someone who has worked in the gaming industry) Be able to write clean, maintainable code which others can work on Should have working knowledge on frontend frameworks and tools- NodeJS expertise is a bonus Have knowledge of browser behavior, performance, compatibility and cross-browser issues Proficient understanding of code versioning tools, such as Git You take pride in working on advanced CSS, animations and responsiveness Ability to own end to end responsibility - right from requirement to release Ability to produce bug-free and production grade code The skills that we consider - CSS, JavaScript, React, Redux, Node.js, LESS, SASS, Bootstrap, Express. Candidates from Top tier colleges will be preferred. LOCATION - Gurugram (Udyog Vihar) Skills:- Javascript, HTML/CSS, React.js, Redux/Flux and NodeJS (Node.js) Show more Show less

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5.0 years

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New Delhi, Delhi, India

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The Global DIB Manager will help ideate, build, and implement programs that strengthen ERM’s commitment to diversity, equity, inclusion and belonging (DIB) . globally. This role is highly cross-functional and will help to continue to embed DIB across ERM. You will be part of the Global DIB team and partner across the function to align, resource share, and educate on best practices around DIB. We want someone with experience developing strategy and implementing solutions to complex inclusion challenges within the framework of relevant legislation, ERM policies and our global DIB strategy. This is a key role within the business to ensure that we not only meet our diversity and inclusion duties, aims and objectives, but also that these support and enable greater client relationships. We are looking for someone who thrives being hands-on, can drive with data, and likes to have fun while doing it! This is a hybrid/remote work opportunity. What You’ll Do: Develop deep understanding of the business, key projects, the market influencers, and competition. Build strong working relationships with key stakeholders and work in collaboration to achieve goals. Research, develop, recommend, and drive creative, bespoke strategies to foster and reinforce ERMs DIB goals, creating and implementing a business unit DIB strategy with the business unit stakeholders and Global Head of DIB including associated budgets. Analyse diversity analytics and generate diversity reporting for business unt stakeholders to highlight trends and demonstrate impact of DIB programs and initiatives. Provide support and coordination of Employee Resource Groups activities and Global ERG oversight as assigned, serving as a trusted advisor and coach for the ERG leaders (incl. co-chairs and executive sponsors) and members. Manages ERG budgets and facilitate annual planning process. Actively engage with Partners and employees creating effective feedback loops around our DIB efforts and adjust programs. Maintains knowledge of DEI-related issues, current events, legislation, and best practices Acts as consultant to the business for internal and external DEI messaging (eg Internal Communications, Marketing, People & Culture, etc.) Serve as a thought-partner and advisor to Partners and employees, while still offering independent unbiased counsel Collaborate with peers across regions as a member of ERM’s global DIB team. About You You are passionate about diversity, equity, inclusion and belonging, have knowledge of DEIB strategies and programs. You demonstrated ability to align and motivate key stakeholders at all levels in and out of the organization and to interact with multidisciplinary teams to achieve overarching objectives. You also - Influence others without direct authority to achieve solutions to meet organization’s objectives, and are proactive in providing solutions, resolving issues, and overcoming hurdles to results. Communicate effectively. Have cultural competency, including within/across large organizations and with leadership teams. Are collaborative and familiar with consensus building. Can manage change and sensitive topics whist offering viable solutions for problem solving. Have strong skills in planning, implementing, improving, and evaluating programs, policies, and procedures; evaluating research to identify potential solutions, resolve problems, or provide information. Are able to manage multiple priorities simultaneously. About You You are passionate about diversity, equity, inclusion and belonging and have knowledge of DIB strategies and programs. You have demonstrated ability to align and motivate key stakeholders at all levels in and out of the organization and you interact with multidisciplinary teams to achieve overarching objectives. You also - Influence others without direct authority to achieve solutions to meet organization’s objectives, and are proactive in providing solutions, resolving issues, and overcoming hurdles to results. Communicate effectively. Have cultural competency, including within/across large organizations and with leadership teams. Are collaborative and familiar with consensus building. Can manage change and sensitive topics whist offering viable solutions for problem solving. Have strong skills in planning, implementing, improving, and evaluating programs, policies, and procedures; evaluating research to identify potential solutions, resolve problems, or provide information. Are able to manage multiple priorities simultaneously. What you’ll bring: 5-7+ years of experience focused on diversity, equity, inclusion and belonging Analytical approach, with ability to draw actionable insights from data. Passion about promoting DEI. Ability to balance multiple business priorities. Experience operating in a global environment with appreciation of cultural differences, and ability to build consensus across geographies and business units. Experience building business cases and presenting to various partners, including senior leadership. Excellent interpersonal and communication skills (research, writing, editing, presentation, speaking) with the ability to quickly build credibility and influence. Self-motivated and successful in operating independently with limited oversight. Who We Are: As the largest global pure play sustainability consultancy, we partner with the world’s leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations. At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our “boots to boardroom” approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level. ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes. ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, colour, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Thank you for your interest in ERM! Show more Show less

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2.0 years

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Delhi, India

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About Us Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. Across 61 offices in 39 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry. In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center (BCC) in New Delhi. The BCC is now known as BCN (Bain Capability Network) with its nodes across various geographies. BCN is an integral and largest unit of (ECD) Expert Client Delivery. ECD plays a critical role as it adds value to Bain's case teams globally by supporting them with analytics and research solutioning across all industries, specific domains for corporate cases, client development, private equity diligence or Bain intellectual property. The BCN comprises of Consulting Services, Knowledge Services and Shared Services. Who You Will Work With BCN HC COE provides specialized support to global teams across the healthcare and life sciences value chain, enabling clients to make strategic business and investment decisions. BCN HC COE provides an opportunity to solve challenging business problems in a dynamic set-up working closely with global Bain teams, acting as a thought-partner with daily deliverables. The HC practice serves leading companies across domains such as Pharmaceuticals, MedTech, Providers, Payers and Digital Health. The team is primarily focused on collaborating with practice/ case teams on the development and deployment of industry specific analytical products and topic expertise to answer strategic questions of Bain’s HC clients. Our teams work in a fast-paced environment delivering consistent and impactful results at scale. In the last 2 years, we have witnessed an exponential growth, reaching 30+ members in 2025 We operate from the India office and work across all key regions (EMEA, Americas and APAC). As an Analyst, you will be an active member of the team from Day 1, learning how to make businesses more valuable and responsible for generating healthcare specific domain & company insights, to support global Bain case teams, client development teams and industry practices. Analysts take responsibility for completing the given analysis and providing timely and useful inputs on related dimensions. They generate sound hypotheses and proactively help to focus on the most leveraged issues, using various tools and techniques. This may include industry research, preparing presentations, data analysis and other initiatives. About You Bachelor’s degree in any discipline (education in healthcare/pharma/biotech will be a plus, but not a requirement) with 0-2 years of relevant experience Excellent analytical skills, communication skills and a team player Experience in databases such as Thomson Reuters, CapitalIQ, Factiva and D&B preferred Ability to work with MS Excel and PowerPoint is highly desirable Knowledge of any visualization or languages like Alteryx, Tableau and Python/R is a plus Prior experience in similar analytical/ consulting role will be a plus What You’ll Do Responsible for his/her workstream and conduct analysis with support from supervisor and understand the work plan effectively and part of the workstream to work upon Take complete ownership of assigned task and execute it with zero defect; comfort to handle pressure and deadlines Able to quickly come up to speed on different businesses, topics and perform research and analysis across geographies and industries Proficient in research, ability to identify and apply the relevant analytical tools for own analysis Follow an answer first approach with ability to generate hypothesis supported by robust business insights Proactively flag roadblocks and identify potential solutions Support supervisor in work-planning and brainstorming on key recommendations/potential impact Communicate business insights effectively Understand client needs & situations and adapt to case expectations. Show ability to resolve problems with support from team members Contribute effectively in internal meetings in a confident and articulate manner Create high impact client deliverables with a structured storyline to communicate key insights Seek appropriate coaching and guidance from supervisors and proactively drive self-learning for own professional development Self-motivated, exert positive influence on others and exhibit role model behavior Facilitate cross sharing of learnings/ tools/ within and across teams What Makes Us a Great Place To Work We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor’s Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents. Show more Show less

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170.0 years

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Delhi, India

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Job Summary Sourcing NTB CA – Current Accounts from market & mange portfolio of existing & NTB liability customers with focus on growth in balances, trade and foreign exchange transactions with the objective of providing superior service and deepen relationships. RM has to grow the CA book by 7.5% QoQ. RM has to generate the revenue of 55 lacs QoQ. X-sell to liability and asset customers with focus on customers with trade and foreign exchange transactions. Activating the inactive/dormant customer Person should have knowledge on CMS Solutions delivery products, Handling referral channel partners , CA, CS’s & Law Firms etc. Primary accountability for deepening values and fee generation from the portfolio by providing superior service to facilitate trade and Foreign exchange transactions. Client servicing through the Bank’s “Outserve” mode with the aim of Customer delight. Implementing cross sell opportunities and ensure that SCB gets the maximum share of the wallet. Develop account plans for customer relationships with revenue and value-add objectives, to ensure monthly profit targets as agreed are met and exceeded. Contribute to the team’s business plans for the expansion of business opportunities in strategic target areas. Sales Management And Process Adherence Responsible to ensure that all new and existing customer documents are as per group standards on KYC . Awareness and compliance of all the policies and procedures issued in relation to money laundering prevention for customer transactions. Maintain proactive relations with all internal and external customers. Maintain standard MIS pack and follow the Sales Management Process Key Responsibilities Strategy To effectively follow the designed strategy to achieve the desired business goals. Business To achieve the set target for every month. Processes Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Risk Management Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Governance Display exemplary conduct and live by the Group’s Values and Code of Conduct. Our Ideal Candidate Education: Graduate And Post Graduate Certifications: IRDA AND AMFI Languages: Proficient in English Language Role specific Technical Competencies Customer Management Knowledge on Trade and FX Market Insight Stakeholder Management Relationship Management About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Show more Show less

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3.0 years

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New Delhi, Delhi, India

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Job Title: M365 Migration Specialist Location: Bengaluru, India Job Description: We are seeking a skilled M365 Migration Specialist to join our team. The ideal candidate will be responsible for planning, executing, and managing migration projects from various data sources to Microsoft 365 environments, including SharePoint Online, Teams, and OneDrive. This role requires extensive experience with migration tools and a strong understanding of Microsoft 365 services. Key Responsibilities: Plan and execute migration projects from various data sources to Microsoft 365, including SharePoint Online, Teams, and OneDrive. Assess and analyse current systems to develop migration strategies and timelines. Ensure data integrity and minimal disruption to users during the migration process. Troubleshoot and resolve issues that arise during migration projects. Collaborate with IT and business teams to ensure a smooth transition to Microsoft 365. Provide training and support to end-users post-migration. Document migration processes and procedures for future reference. Skills & Experience: At least 3 years of experience in managing migration projects to Microsoft 365. Strong knowledge of Microsoft 365 services and migration tools. Experience with data migration and integration best practices. Strong problem-solving and analytical skills, with the ability to work independently and collaboratively. Effective communication skills, both written and verbal, are required to interact with team members and stakeholders. Relevant certifications, such as MS-900, Microsoft Fundamentals, are highly desirable. Knowing identity management, hands-on experience with on-premises Active Directory setup, Graph API, and PowerShell scripting is valuable. Minimum Qualifications: Bachelor's degree in Information Systems, Information Technology (IT), Computer Science, Engineering, related programs, or equivalent experience. Up to 2 years of experience on SharePoint, Power Apps, M365 applications & O365 tools. Up to 1 year of experience in administration and maintenance. Preferred Tools and Methods: PowerShell: For advanced and customized tasks for SharePoint Online sites migration. Third-party tools: Experience with tools like ShareGate Desktop for SharePoint Online sites migration. Best practices for planning and preparing SharePoint Online sites migration, including thorough assessment and inventory of source and target environments. Additional Information: Ensure timely delivery of all requests and projects. Continuously strive to standardize and automate processes. Follow project management practices, create SOPs and KB Articles. Handle assigned incident and request tasks. If your skills are aligned and exploring new opportunities, please share your profile with bharti@turbotechgbs.com Show more Show less

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New Delhi, Delhi, India

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Company Description Aimlay Pvt Ltd is a global educational and writing support service platform based in Delhi. Aimlay offers a wide range of courses from Matriculation to PhD, partnering with renowned universities worldwide. The company supports Ph.D. aspirants from admission to completion, emphasizing accessibility, flexibility, and quality education for working professionals and Experiential Learners. Role Description This is a full-time on-site role for an International Voice Process in New Delhi. The role involves handling customer service. The candidate will be responsible for engaging with international clients, providing customer support Key Responsibilities: Handle customer inquiries and resolve issues via phone calls. Qualify leads through effective communication and probing. Identify potential customers and decision-makers. Analyze lead data to determine interest and conversion potential. Provide excellent customer service to ensure customer satisfaction. Requirements: Excellent communication and interpersonal skills. Strong problem-solving and analytical skills. Ability to work in a fast-paced environment. Experience in customer service and lead qualification preferred. What We Offer: Competitive salary and benefits package. Opportunities for career growth and development. Dynamic and supportive work environment. Show more Show less

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8.0 - 9.0 years

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Delhi, India

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Requisition Id : 1610075 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self. The opportunity : Senior Manager-AMI-Business Consulting PI-CNS - BC - Supply Chain & Operations - New Delhi AMI : The Advanced Manufacturing, Mobility & Infrastructure (AMI) Industry Market contains the following industries: Aerospace and Defence, Chemicals, Infrastructure, Industrial Products, Automotive, and Transportation that includes Mobility-as-a-Service. We help our clients to address the rapidly changing needs of our business world on not only how goods and services are bought and sold, but also on how they are devised and created. AMI builds and shares resources across sectors facing common challenges and aims to drive more effective cross-sector collaboration while enabling greater resource-pooling and developing more cohesive market responses. AMI also presents an opportunity to link regional sector communities with a more robust, global priority sector infrastructure. CNS - BC - Supply Chain & Operations : EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services. Business Consulting works with clients to reimagine or transform their business purpose and model; create growth; manage cost and efficiency; respond to market pressures and regulation; and resolve operational challenges. The scope of this team encompasses innovation, strategy and purpose, through deep functional experience in business transformation, finance, supply chain and operations, providing support for the complex and large-scale program and portfolio management. It has multiple fields of play such as: Finance Consulting - helps assess and transform our clients' finance function to improve performance and effectiveness. We help organizations implement service and cost improvement initiatives, and embed a performance management process and culture that unites the business around its core objectives. Business Transformation - a m?ultidisciplinary competency, gathering capabilities in transformation architecture, experience design, business design and transformation execution to problem-solve, design and deliver large scale, multi-year, multi-stakeholder transformation programs. Supply Chain and Operations - we provide a unique combination of industry-specific, strategic, operational and financial insights, digital technology advances and strategic alliance partners to deliver better outcomes and also help clients effect fundamental change in their operations’ performance to support sales growth, become more cost competitive, minimize risk and ensure operational resilience. Your key responsibilities Technical Excellence CDD, BPRE Skills and attributes To qualify for the role you must have Qualification MBA from Tier 1 college Experience 8 to 9 years of relevant post qualification experience, preferably from Consulting or industry with significant expertise in at least three of the areas listed – Business transformation, Business process Re-engineering, Market assessment, Post-merger integration, Strategy and Business planning, Sales and Marketing improvement / transformation, Strategic Cost Reduction, Supply Chain Management / transformation In-depth domain knowledge in one or more and expertise in at least one sector of the following sectors: listed – Consumer Products, Automotive, Diversified industrial products What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach. What we offer With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities. EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. Show more Show less

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8.0 years

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Delhi, India

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YuCollect (https://www.yucollect.com/), Part of Yubi group - (https://www.go-yubi.com/) YuCollect is India’s first Unified Collections Infrastructure(, designed to transform the debt collections ecosystem at scale. It provides the foundational infrastructure that enables lenders, collection agencies, and regulators to operate on a single, transparent, and technology-driven network. From seamless discovery to compliant execution and real-time governance, YuCollect empowers all stakeholders to build modern, efficient, and trustworthy collection processes. YuCollect is laying down the rails for how collections should function in a rapidly evolving financial landscape. By enabling data-aligned collaboration, scalable integrations, and compliance-by-design, it ensures every participant in the ecosystem, big or small, can grow and operate with confidence. YuCollect is part of the Yubi Group, an end-to-end tech infrastructure powering the entire credit lifecycle for all stakeholders across India’s financial ecosystem. Key Responsibilities: ● Develop and grow trusted relationships with key clients ● Build thorough understanding of key customer needs and requirements ● Take ownership of driving repeat transactions and minimizing churn ● Serve as the link of communication between key customers and internal teams ● Resolve any issues and problems faced by customers and deal with complaints to maintain trust ● Prepare regular reports of progress and forecasts using key account metrics ● Defend and Grow Client Revenue, Cross sell & up sell to existing client portfolio to increase penetration ● Liaison with key decision makers – Business Managers, Risk Managers, Product Managers etc. in banks and financial institutions to identify new opportunities and grow existing business ● Gather and decipher the client’s requirements and suggest how various spocto solutions can be implemented to enhance and improve the existing processes and focus not just on product sales but also pitch new solution ideas. ● Understand and manage engagements to meet client expectations and build, deepen and broaden client relationships ● Demonstrate excellence in engagement delivery, strategic problem solving, and strong client relations at senior executive levels ● Work closely with internal teams for resolving client queries to ensure high quality delivery of service and timely resolution of all member issues ● Monthly business review and governance Documenting end to end sales activities and communication on sales platform and workflows used by the company Client Governance Matrix on scheduled monthly, quarterly reviews to be defined and conducted. ● Ensure timely receipt of payments against Invoices Detailed competition mapping Requirements: ● 8 years+ experience in Business Development and sales focused on B2B KAM or Enterprise KAM. Experience in Platform Sales across Rating Agency, B2B e-commerce platforms, SAAS platforms, Fintech, payment gateways will be preferred. ● Should possess excellent presentation skills and experience in Key Account Management ● Experience in platform sales across Rating Agency, Private Bank and other Financial services. ● Detail-oriented with the ability to manage multiple relationships parallelly MBA / PGDM degree from a premier institution or Chartered Accountant would be preferred ● Exceptional written and verbal communication, managing technical proposals ● Ability to work under pressure & track record of delivering targets Show more Show less

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5.0 years

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Delhi, India

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Principal Responsibilities Establish the Artivion brand in India Subcontinent as an important reference market in the ASEAN sub region to drive profitable growth Scheduling sales calls to meet with current and potential customers to fulfill revenue and unit growth objectives assigned on a monthly/quarterly/annual basis Develop and implement sales strategies by determining the relevant factors (e.g. account, product, competition and pricing needs) of existing and potential accounts to effectively promote Artivion products to physicians Develop KOL action plans by identifying the needs of accounts to help achieve the planned annual sales goals Determine the needs, goals, product usage, and types of cases handled by specific customers by meeting with and asking in-depth questions of physicians to learn and address their specific needs Support stent graft customers on planning their cases through CT/Imaging guidance and suggest the right product options to derive the best clinical outcomes Attend, observe and support actual procedures in the cardiac catheterization or operating room of hospital accounts to gain insights into specific nuances of each physician and develop trustful relationships with all key customers Establish pricing packages/points that address specific customers’ needs while satisfying the company guidelines and policies Respond to customer needs and complaints regarding products and services by developing creative and feasible solutions Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats including webinars and society forum branding initiatives Drive education, awareness and adoption of stent grafts technologies through KOL driven case support, clinical workshops and peer discussions Create awareness on the limitations of current therapies in the management of Acute Type A dissections and develop business through education and training to establish targeted COEs in India Subcontinent Implement marketing programs/workshops as per plan and focus on establishing therapy awareness for Artivion products in the country Be responsible for stock management, including forecasting, planning, expiry of all Artivion products in direct model Maintain high level of case support service with all accounts for best patient outcome Provide clinical support outside of office hours and/or on weekends/holidays based on emergent case situation, whenever needed Qualifications Seasoned, experienced professional with minimum 5 years of relevant experience, preferably with wide-ranging experience and expertise in complex Aortic technology Bachelor’s Degree in Science related field preferred. Or applicable/equivalent combination of work experience and Bachelor’s Degree education required. Proven ability in applying comprehensive domain knowledge and specialized clinical skills to resolve complex issues in creative ways. Candidate with knowledge of other related disciplines i.e. imaging and peripheral interventional procedures and techniques will be an added advantage Demonstrates strong clinical and creative problem-solving ability i.e. develop creative customer solutions to diverse clinical problems that are highly complex, unique, patient specific Possess ability to analyze situations or data which requires using complex software tools and an in-depth evaluation of various clinical factors and patient conditions Ability to exercise judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criteria for obtaining outstanding clinical results Possess specialized knowledge of various alternatives and their impact on the clinical outcome and ultimately on Jotec technologies/business Highly motivated and have strong desire to succeed in a challenging and demanding role Ability and willingness to be flexible with irregular working hours, where necessary, to support clinical procedures and/or clients’ needs Good IT literacy with sound presentation and excel skills Show more Show less

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Delhi, India

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Role Summary Join our team as a Splunk Sales Engineer, where you'll help redefine how businesses use information in decision-making. This is your chance to lead the evaluation stage of the sales process, serving as the key advisor for Splunk’s innovative offerings alongside our sales team, customers, and partners! What This Role Gets To Do Competent in showcasing and promote Splunk’s products and services through presentations and engaging webinars, both onsite and at industry events. Serve as a trusted Functional Specialist, conveying the value of Splunk's technology and applications to both technical and business customers. Develop tailored solutions by understanding and addressing each customer's outstanding needs and challenges. Build and maintain strong, collaborative relationships with a diverse range of customer from technical staff to senior management, throughout the sales cycle. Lead the technology evaluation phase, independently guiding prospects and customers through technical queries and solution exploration. Respond efficiently and with competence to functional and technical elements of RFPs and RFIs, driving comprehensive and customer-centric solutions. Participate in complicated proof-of-concept /proof-of-value events, collaborate with a team with varied strengths to establish success criteria and communicate valuable outcomes. Quickly adapt to new tools and processes, making valuable contributions to the continuous improvement of our Solutions Engineering team. Competent participation and/or working with a wider team in Unified Engagement Model (UEM) on moderately complicated accounts. Drive overall customer satisfaction through all the stages of the sales lifecycle. Partner with marketing to build impactful content and showcase Splunk's value in marketing and industry events. Must-have Qualifications A competent Presales / Technical Sales experience in a software vendor environment with validated results in technical software vendor sales. Able to conduct discovery sessions to understand customer business goals and demonstrate how Splunk can deliver targeted solutions. Experience in crafting detailed responses to RFIs/RFPs, showcasing reliability and technical acuity. A strong teammate who thrives in the technology assessment phase, actively contributing as a crucial technical advisor. Excellent knowledge of Company's overall IT technology. Ability to investigate technicalities when needed to provide hands-on demonstrations. Great analytical problem solving and decision making skills and competent to work independently to resolve, identify issues, risks and suggest mitigations strategies. Competent to identify all technical issues of your assigned accounts to assure customer satisfaction throughout the UEM process. Establish and maintain positive relationships with your customer technical decision makers and staff. Strong communications, presentation and interpersonal skills. Willingness to travel where required. TECHNICAL LITERACY Security controls within an enterprise environment (eg. Firewalls, IDPS, Proxies/Load Balancers, WAF, EDR, Cloud Security, Container Security, SAST/DAST, DDoS etc) SIEM, XDR, SOAR, TIP technologies SOC processes and procedures MITRE ATT&CK Framework Additional frameworks eg NIST\ISO27001\Cyber Kill Chain Emerging security trends e.g AI\ML, Bedrock Nice-to-have Qualifications Strong self-motivation and well-rounded growth mindset to thrive in a dynamic, fast-growing, constantly evolving environment and learn new technologies. Relevant certifications in CISSP/CEH/GIAC/CCSP, AWS/Azure/GCP Note Show more Show less

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2.0 years

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New Delhi, Delhi, India

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Does this sound like you? A graduate from a prestigious university in India or elsewhere Strong in verbal and written communication in English and attention to detail Looking to experience a foreign work culture Passionate about higher education and providing great customer service About In-country: In-country is a British education management company launched in 2016 and now has a team of more than fifty people across Delhi, Mumbai, Lahore, and the UK. We manage the South Asian student recruitment operations for multiple blue-chip international universities and work on creative and exciting projects for many others. Our main office is located in Lajpat Nagar, New Delhi. More info at www.in-country.com Position Overview: This is an opportunity for an energetic and ambitious individual to join In-country’s growing India team. The successful candidate will represent Canterbury Christ Chruch University as a Country Advisor, driving recruitment and engagement activities. Employment Type: Permanent Main duties and accountabilities: Maintain public status as an employee of In-country India and not as an official of Canterbury Christ Church University at all times. Represent the University at education exhibitions, meet with prospective applicants, and advise them on the University’s course portfolio and entry requirements. Oversee data capture from recruitment exhibitions in India and ensure the GDPR-compliant storage and transfer of such data between In-country and the University. Support the Regional Manager of the University’s account at In-country in the rollout of In-country’s strategy to deliver student recruitment goals for the University in line with the company’s services to the University. Support the Regional Manager in delivering a nationwide communications strategy for agents, school counsellors, institutional partners, and other key stakeholders. Develop and maintain relationships with assigned school counsellors and agency partners in India, ensuring ongoing training and information dissemination to promote study opportunities at the University. Make contact with prospective applicants and offer-holders through calls and email campaigns with the goal of converting them into enrolments. Undertake research to provide ongoing market intelligence to the International team in the UK to support the University’s recruitment goals for India. Resolve queries raised by prospective students and University partners with efficiency and accuracy, and escalate to the Manager when appropriate. Support the Manager in planning and executing conversion events targeting offer-holders. Travel domestically across India for work purposes, including attending education fairs, visiting schools, and engaging with agents and other stakeholders. Communication and Liaison Develop and implement a conversion and social media engagement strategy for prospective students. Rolling out In-country’s agent communications strategy for the Canterbury Christ Church University. Maintaining a generic India email account to cater to student/agent queries and to escalate issues (via the In-country Account Manager) to officials of the university, where necessary. Develop and maintain productive relationships with schools, universities, agency partners, and other key stakeholders in India. Undertaking market research and providing market intelligence on the Indian market to the wider International Recruitment Team based in the UK to support the wider marketing and communications strategy of the university. Identifying and targeting schools across India to increase the brand visibility of the University. Engaging with school counsellors and delivering sessions for students to increase interest in the University’s UG programs. Planning and conducting events targeted to offer holders and enquirers to support In-country’s conversion strategy for the university. Preferred Skills and Experience: Educated to degree level (or equivalent qualification/relevant professional experience) with a minimum of 2 years experience working in higher education. Experience of working within a fast-paced environment Strong verbal and written communication skills, in English Excellent public speaking skills, with the ability to present to and influence large audiences Excellent planning and organisational skills, with the ability to balance multiple priorities/projects Data handling skills with the ability to analyse large data sets. This includes the use of Microsoft Office applications Professional attitude with the ability to engage with and establish a good working relationship across all levels, including internal and external stakeholders Ability to use initiative to solve problems/quick thinking Attention to detail Self-motivated with the ability to work with minimal supervision both as part of a team or independently Ability to undertake extensive travel within India Benefits: Extremely generous annual leave Medical insurance and pension contributions Competitive salary Emphasis on work-life balance, ownership of tasks, and staff development Being part of a high-functioning, close-knit team Location: In-country Delhi Office, E-265, Amar Colony, Lajpat Nagar-4, 110024. How to apply: Go to our website and fill out the form no later than the 26th of June, 2025. Pro-Tip – write a proper cover letter, bespoke to this job. Show more Show less

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0 years

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Vasant Vihar, Delhi, India

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Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage. Job Purpose To deliver exceptional volume and revenue performance by acquiring and engaging with DBS Treasures clients having an AUM => INR 20 Million through “need-based approach” and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services To manage & maintain the highest customer satisfaction and service levels through pro-active client engagement & relationship management, coordinating internally with DBS Service and Distribution and Product team Key Accountabilities Acquire and upgrade quality Treasures clients in the branch location areas Engage with existing customers to deepen the wallet share through retention and growth of AUM Accountable for achieving monthly & annual volume and revenue objective, as agreed Ensure activation of e-Channels (I-Banking / M-Banking/ Online MF/Debit Card) and Savings Book growth Ensure proper implementation & execution of product strategies through effective relationship management Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions Ensure optimum product mix and new- to- product clients aimed at customer level profitability and enhancing client coverage Drive and deliver exemplary customer service in the local market and uphold DBS service standards Ensure internal and regulatory compliance through strict adherence to DBS sales process, timely risk reviews and exercising due diligence while on-boarding Ensure exemplary service delivery of these clients by building appropriate workflows and processes incl. doorstep banking etc Job Duties & Responsibilities Establish, manage and grow the AUM of the elite Treasures Client segment by acquiring and nurturing the client having AUM => INR 10 M Ensure timely portfolio review by jointly engaging with Wealth / Investment / Insurance specialist with clients Ensure complete knowledge of all products & services through continuous skill and knowledge improvement Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy Provide feedback on market, competition and products, suggest innovations & ideas for continuous product and service improvements Keep attuned to the current economic and financial markets to be current and proficient to ensure effective engagement with the elite segment of Treasures customers Coordinate and work closely with CBG Relationship Manager peer groups and colleagues, Service teams, Product specialist at branches to ensure that team objectives are met through an environment that nurtures harmony and collaboration through team work Work closely with the Line Manager and City / Cluster Head to ensure achievement of common team and Branch objectives Ensure internal and regulatory compliance and address operational risks if any, e.g. Health & Safety standards, security of premises, AML / KYC and ongoing risk reviews To exercise appropriate due diligence while on-boarding and engaging with clients Establish DBS as a primary banker for clients and as a prominent wealth management provider in India Organize exclusive lifestyle, sports , music and such other elite engagement events and activities for prospect generation , entrench existing relationship and reinforce the DBS brand in the Private Wealth management space Requirements Sound understanding of financial planning and wealth management products in India In-depth knowledge of local market and competition AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantage Education / Preferred Qualifications Graduate / Post Graduate with MBA in relevant field Core Competencies Effective probing and listening skills Strong Relationship Management and influencing skills Self-driven and ambitious Good written and verbal communication skills Results-orientated & the ability to deliver results under pressure Understanding of competitive positioning Strong service orientation, customer-centric behavior Focused on developing image and good will of the brand Creative, inquisitive mind with problem solving abilities Ability to deliver results within tight timelines Attention to details, analyzing abilities Technical Competencies Understanding of HNI Sales/ wealth management product suite, platforms and operational procedures Understanding of banking and para-banking guidelines issued by RBI (local regulations in India) and local laws and regulations that impact businesses in general Understanding of KYC requirements & Anti-money Laundering Policies Knowledge of financial markets and products to assist in meaningful engagement with clients Work Relationship Management of clients and prospects for acquisition and deepening of wallet share Close interaction with Treasures Elite Team Leader, City / Cluster Head, Branch Service and Operations team to ensure consistent delivery of volume and revenue targets Close and regular interaction with Branch Product specialists for effective skill / knowledge development of self and explore potential in existing book through joint engagement with clients Mandatory Training GCAP (Group Customer Acceptance Policy) BCAP (Business Customer Acceptance Policy) AML (Anti Money Laundering) and KYC Guidelines PIP (Personal Investment Policy) ORM (Operational Risk Management) Information Security Policy DBS India - Culture & Behaviors Performance through Value Based Propositions Ensure customer focus by delighting customers & reduce complaints Build pride and passion to protect, maintain and enhance DBS’ image and reputation Enhance knowledge base, build skill sets & develop competencies Execute at speed while maintaining error free operations Maintain the highest standards of honesty and integrity Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements . en Primary Location India-Delhi-Vasant Vihar Job Relationship Management Schedule Regular Job Type Full-time Job Posting Jun 12, 2025, 10:30:00 AM Show more Show less

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15.0 years

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Delhi, India

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Position: General Manager – Procurement Location: Delhi Experience Level: 15+ Years Industry: Architecture / Interior Design Key Responsibilities: Develop and implement cost-effective strategies for procurement planning, budgeting, purchasing, and scheduling to meet project requirements efficiently. Review and analyze Bill of Quantities (BOQs) for all interior fit-out projects; evaluate purchase orders, vendor bills, and contracts to ensure compliance and cost control. Oversee procurement of all interior materials, including but not limited to wooden items, paints, tiles, ceilings, electrical components, MEP systems, and hardware. Conduct comprehensive cost evaluation and benchmarking of interior materials sourced across PAN India to optimize expenses. Collaborate with cross-functional teams to ensure smooth procurement execution aligned with project timelines and quality standards. Mentor and guide the procurement team through process improvements, policy updates, and best practices. Develop and maintain robust procurement policies and procedures aimed at building a centralized and streamlined procurement program. Lead vendor and contractor management PAN India, including onboarding new contractors and maintaining strong vendor relationships for fit-out projects. Maintain accurate and detailed reports on purchases and project-related procurement costs to support financial transparency. Establish and nurture a cost benchmarking ecosystem and drive the implementation of zero-based costing methodologies. Manage the end-to-end purchase order process, conduct bids and proposal evaluations, and resolve invoice discrepancies efficiently. Show more Show less

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5.0 years

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New Delhi, Delhi, India

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About us: JATO Dynamics is a global company and the leading provider of automotive market intelligence. With an insight into over 50 overseas markets, we deliver the world's most complete, accurate and up-to-date automotive data and insights, creating significant competitive advantage to our customers. Role Overview: We are seeking a motivated and experienced IT Application Support Engineer to join our team at the Aerocity office. The successful candidate will ensure the continuous availability and optimal performance of IT services and infrastructure across the organisation. This role involves providing first and second line support to local users, proactive monitoring, troubleshooting, and resolution of incidents, as well as driving improvements in processes, tools, and systems to enhance overall service reliability and resilience. This is an office based role at our Aerocity office, in Delhi. Key Responsibilities: Provide first and second line support to local users. Proactively monitor IT systems, applications, and infrastructure to identify and address issues before they impact business operations. Respond to incidents, perform root cause analysis, and implement corrective actions to restore service availability. Work closely with IT operations, development, and third-party vendors to resolve complex technical issues. Assess the impact of planned changes on service availability and mitigate risks during implementation. Participate in post-incident reviews to identify lessons learned and implement preventative measures. Maintain and improve documentation, including system diagrams, knowledge bases, and runbooks. Use advanced monitoring and alerting tools to maintain visibility into system health and performance. Continuously evaluate and adopt new tools and technologies to improve service management capabilities. Provide regular updates to lead and stakeholders on service availability and SLA. Serve as a liaison between IT teams and business units to ensure alignment of service goals with business needs. Key Requirements: Bachelor’s degree in Computer Science, Information Technology, or a related field. 5+ years of experience in IT support and/or network administration. Knowledge of ITIL practices; certifications such as ITIL Foundation are an asset. Proficient in ticket management systems. Solid understanding of core technologies and services, including Office 365, Intune, SCCM, and others. Strong grasp of both hardware and software components. Strong knowledge of Windows operating systems and IT infrastructure Familiarity with cloud technologies (AWS, Azure, etc.) and virtualization platforms. Excellent problem-solving skills with the ability to remain composed and perform under pressure in high-stakes situations. Outstanding communication and collaboration skills for effective interaction with technical teams. Strong time management skills to handle tasks efficiently. Ability to work independently with minimal supervision. Certifications like CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE) are a plus. Why JATO Dynamics? Competitive base salary plus performance-based bonus. Comprehensive benefits package including health insurance, retirement plan, and paid time off. Work in an innovative and dynamic environment. Be part of a forward-thinking company that’s leading change in the automotive industry. Find out more about what we do here: JATO Our vision. Our vision is to be the world’s most exciting leader in automotive business intelligence solutions. We aim to generate excitement through implementing pioneering ideas, problem solving and going beyond our customer expectations. Our employees are partners in our future and stakeholders in our desires. Our strategic intent is to help customers create significant competitive advantage by constantly leading in connected data, information and knowledge provision, ultimately improving our customers’ work processes, informed decision-making and business results. Our values . JATO core values are Integrity, People First, Collaboration, Innovation and Excellence. Learn more about our values here: JATO Core Values Show more Show less

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0 years

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Delhi

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Job Summary: Managing client relationships, act as the primary liaison between the company and pharmaceutical clients, ensuring that campaigns, branding initiatives, while maintaining strong client satisfaction and retention. Key Responsibilities: Build, nurture, and manage relationships with key pharmaceutical clients, including product managers, brand teams, and marketing heads. Serve as the main point of contact for client communications, addressing queries, providing updates, and resolving concerns promptly. Conduct periodic client meetings to review campaign performance, discuss feedback, and explore opportunities for upselling and cross-selling services. Understand client goals, pharmaceutical product lifecycles, and marketing strategies to offer customized solutions. Coordinate with cross-functional teams, including medical writers, designers, digital marketers, and sales teams, to ensure smooth project workflow. Work closely with pharma clients to align marketing campaigns with their specific product positioning and therapeutic focus. Required Skills Client Relationship Management: Strong ability to build trust and rapport with pharmaceutical brand teams and key decision-makers. Experience in managing pharma marketing campaigns, including brand building, product promotion, and medical communications. Communication and Negotiation Skills: Exceptional verbal and written communication skills to manage client expectations and resolve issues effectively. Ability to negotiate service terms and upsell/cross-sell pharma marketing services. Technical Proficiency: Hands-on experience with project management tools, CRM software, and MS Office Suite (Excel, PowerPoint). What We Offer: Professional Development and Training Programs Positive Work Environment with a Collaborative Culture Performance-Based Incentives and Bonuses Job Type: Full-time Pay: ₹20,000.00 per month Supplemental Pay: Commission pay Performance bonus Quarterly bonus Yearly bonus Work Location: In person Expected Start Date: 19/06/2025

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2.0 - 5.0 years

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Delhi

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Requisition ID: 285089 Relocation Authorized: None Telework Type: Full-Time Office/Project Work Location: New Delhi Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations. Core to Bechtel is our Vision, Values and Commitments. They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report. Bechtel India is a global operation that supports execution of projects and services around the world. Working seamlessly with business line home offices, project sites, customer organizations and suppliers, our teams have delivered more than 125 projects since our inception in 1994. Our offices in Gurgaon, Vadodara and Chennai will grow significantly and sustainably with exciting career opportunities for both professionals and young graduates who are passionate about creating a cleaner, greener, and safer world; building transformational infrastructure; making decarbonization a reality; and protecting people and the environment. Job Summary: As an HR Operations Professional, you will interact with employees, supervisors, and managers to answer and resolve inquiries and issues on HR policies, such as benefits, payroll, retirement, and international assignments. You will monitor the progress of existing human resource programs, and your work will assist with process improvement and drive HR operational efficiency at Bechtel. Major Responsibilities: Performs a variety of human resources operations activities in one or several of these areas: Employee Services Employee Data Input Employee Mobility Employment Administration Interacts with employees, supervisors, and managers to answer and resolve inquiries/issues on HR policies, benefit, international travel, health, life, disability, retirement, domestic and international payroll, and others Coordinates administrative tasks as needed such as data audits, record keeping, reporting, etc. Monitors progress of existing human resource programs or procedures to ensure desired objectives and/or results are being achieved Collects, assembles, and monitors data or information for personnel reports Assists in process improvement opportunities to drive operational efficiencies Processes SAP transactions, employee transactions, and compensation actions Education and Experience Requirements: Requires bachelor's degree (or international equivalent) 2-5 years of relevant experience or 6-9 years of relevant work experience Required Knowledge, Skills, and Abilities: Basic Qualifications: Bachelor Level Degree in Human Resources or related field with a minimum of 4 years of HR related Bechtel experience OR 7 years overall HR related Bechtel experience in lieu of degree Must have the legal right to work in country where the Service Delivery will be performed without visa sponsorship Fluent in English (written and verbal) Good communication, interpersonal and collaboration skills Preferred Qualifications: 2 years’ experience working with SAP or a related computer system to record, monitor, and update HR or payroll related information Solid understanding and proficiency utilizing Bechtel HR systems, work processes and policies, preferably with SAP and other proprietary HR systems Knowledge of Bechtel functional organizations and organizational structure HR master data/systems knowledge within SAP/TalentWorks or other global HR systems Proven HR knowledge and experience across a broad range of HR work processes, Policies, Systems, and tools Strong Microsoft Office skills (Word, Excel, Office, Teams, Outlook, etc.) Possess service mindset and ability to build strong relationships Ability to exercise initiative and make decisions with little or no supervision and be accountable for such actions Ability to work in a high-volume transaction environment Proactive, flexible, and adaptive to changing priorities Total Rewards/Benefits: For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards Diverse teams build the extraordinary: As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent. We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to acesstmt@bechtel.com

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10.0 years

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Delhi

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POSITION: Project Manager- Interiors-Hospitality DEPARTMENT: Project Management LOCATION: Chanakyapuri ,New Delhi Our goal at LAMBSROCK is to provide unparalleled service to every client, setting the benchmark within our industry, As a Project Manager, you'll be at the forefront of our mission, leading and guiding our project management teams to deliver exceptional results. This pivotal role combines strategic leadership, hands-on project oversight, and client relationship management to ensure the successful execution of projects from inception to completion. If you're passionate about driving impactful change, fostering client satisfaction, and leading high-performing teams, this role offers an exciting opportunity to make a significant impact in the world of project management consultancy. Your leadership will be pivotal in establishing LAMBSROCK as an industry frontrunner, committed to delivering unparalleled service and value to our clients, while fostering a culture of continuous growth and innovation throughout the organization. Position Purpose As a Project Manager specializing in Interiors, you will oversee the planning, coordination, and execution of interior design and construction projects. Working closely with clients, designers, contractors, and vendors, you will ensure that projects are completed on time, within budget, and to the highest quality standards. Qualifications and Experience: B.Tech Civil Engineer Minimum of 10 + years of experience in project management, with a focus on interior design and construction projects.Must Have Exp in 5 star Hotel Projects. Strong technical knowledge of interior design principles, construction methods, and materials. Proficiency in project management software and tools (e.g., Primavera, MS Project, Procore). Excellent leadership, communication, and interpersonal skills. Ability to effectively manage teams, subcontractors, and vendors in a fast-paced construction environment. Familiarity with relevant building codes, regulations, and industry best practices. Duties & Responsibilities: Project Planning and Coordination: Develop comprehensive project plans, schedules, and budgets for interior design and construction projects. Coordinate resources, activities, and deliverables to meet project objectives. Client Communication: Serve as the primary point of contact for clients, architects, designers, and other stakeholders. Communicate project requirements, updates, and key milestones to ensure alignment and client satisfaction. Design Management: Manage the design process, including conceptual design, design development, and construction documentation. Coordinate with design teams to ensure that design intent is translated into construction drawings and specifications. Contract Management: Manage contracts with subcontractors, vendors, and suppliers for interior construction work. Review contract documents, change orders, and invoices to ensure accuracy and compliance with project scope and budget. Construction Management: Oversee the construction phase of projects, including site preparation, demolition, build-out, and installation of finishes and furnishings. Monitor progress, resolve issues, and ensure compliance with design specifications and quality standards. Cost Control: Monitor project expenses and track spending against the allocated budget. Identify cost-saving opportunities and recommend measures to optimize resource utilization and minimize project costs. Schedule Management: Monitor project progress and coordinate activities to ensure adherence to the project schedule. Identify and address schedule delays or conflicts to prevent impacts on project milestones. Quality Assurance: Implement quality assurance processes to monitor and evaluate construction activities. Conduct inspections, reviews, and tests to ensure compliance with design specifications, building codes, and industry standards. Risk Management: Identify potential risks and challenges associated with interior construction projects. Develop mitigation strategies to address risks and minimize their impact on project delivery. Documentation and Reporting: Maintain accurate project documentation, including daily reports, progress photos, and punch lists. Prepare reports and presentations for internal and external stakeholders as required. What We Offer: Competitive salary and benefits package Opportunities for professional growth and career advancement A collaborative and dynamic work environment Involvement in high-profile and diverse projects Ongoing training and development programs Kindly drop cv with details at manpreet.k@lambsrock.com with cctc,ectc,notice,exp in hotel industry,exp interior

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8.0 years

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Delhi

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Role & Responsibility's 1. Review the situation, evaluates in better alternative solution and ensures its implementation so that there is minimum impact on system and resolve the same. 2. To ensure smooth Functioning of all related Systems 3. He must be conversant in substation equipment maintenance, training of staff and troubleshooting. 4. He should be able to read scheme drawings. 5. He may also function as one of the shift in charge if required. Qualification and Experience Diploma holder in the same discipline with at least 8 years of maintenance experience in similar field in an operational 24/7 mission critical environment. Job Type: Full-time Pay: From ₹35,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Work Location: In person

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5.0 - 6.0 years

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Delhi

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We are looking for a detail-oriented and proactive Accounts Executive to join our finance team. The ideal candidate will be responsible for managing day-to-day accounting activities, maintaining accurate financial records, and ensuring compliance with internal and external financial regulations. Key Responsibilities: Handle daily accounting tasks such as data entry, ledger maintenance, and bank reconciliations. Prepare and process invoices, expense reports, and purchase orders. Maintain accounts payable and receivable records. Assist with monthly, quarterly, and annual financial reporting. Support in GST filings, TDS, and other statutory compliance. Coordinate with internal departments and vendors to resolve invoice/payment issues. Maintain financial documents and ensure proper filing for audit purposes. Assist in preparing budgets, forecasts, and cash flow statements. Requirements: Bachelor’s degree in Commerce, Accounting, or Finance. Proven experience (5-6 years) in an accounting or finance role. Proficient in accounting software BUSY. Strong understanding of accounting principles and tax regulations. Good communication and interpersonal skills. Attention to detail and ability to work independently under deadlines. Proficient in MS Excel and other Microsoft Office tools. Tirupati Agencies Location: E-1/16 First Floor , Malviya Nagar, New Delhi-110017. Working Hours & Days: 9:30 AM to 6:00 PM, Monday to Saturday Website: www.tirupatiagencies.com Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Fixed shift Supplemental Pay: Yearly bonus Language: English (Preferred) Work Location: In person

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0 years

2 - 7 Lacs

Delhi

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Key Responsibilities: Handle inbound and outbound customer calls to pitch products or services. Drive sales and meet assigned targets through effective communication. Provide accurate product/service information to customers. Build rapport with customers to understand their needs and suggest suitable offerings. Maintain daily call logs and update the CRM system. Resolve customer queries and concerns in a professional manner. Participate in sales training and team meetings regularly. Preferred Experience & Skills: Minimum 6 months of experience in BPO and sales is mandatory . Must express during interview: “Comfortable with sales and had experience.” Basic English fluency is acceptable. Preference will be given to Punjabi-speaking candidates. Strong persuasion and communication skills. Willingness to work in a target-driven environment. Qualifications: Minimum 12th pass; graduation is a plus. Prior telesales/customer service experience preferred. Job Type: Full-time Pay: ₹240,000.00 - ₹700,000.00 per year Work Location: In person Speak with the employer +91 6394427973

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AdPushup is a venture-backed ad revenue optimization platform and Google Certified Publishing Partner (GCPP), helping hundreds of web publishers grow their revenue using cutting-edge technology built into our ad revenue optimization platform. Our team is a mix of engineers, marketers, product evangelists, and customer success specialists, united by a common goal of helping publishers succeed, empowering the free web. What we are looking for: As an Ad Ops Team Lead for AdPushup, you are the strongest technical advocate in this organisation. Your role will primarily involve account optimisation & technical troubleshooting, team management, and client success. You will create a knowledge base and design a system to ensure the fulfilment of AdOps Team Members’ requirements, in the fastest way possible. Day-to-Day Tasks Include: Mentor team members to improve their skills and ensure high performance. Oversee the management of DFP, Header Bidding, and tag-based partners to optimize ads and increase yield. Test and review ad performance regularly to identify opportunities for better results. Ensure customer queries are resolved quickly and efficiently, handling escalations when necessary. Develop and maintain a knowledge base and canned responses for common issues to improve efficiency. Collaborate with internal teams to resolve issues and implement effective solutions. Train team members to fully utilize AdPushup to optimize their ad layouts, demand, and yield. Monitor team performance and customer success metrics, providing regular updates to leadership. Design monitor, and review OKRs for the team to address any gaps observed in process adoption and to achieve organizational goals Lead the AdOps team in helping publishers understand the product and services. Line management, career growth mapping for the team, maintaining high motivation levels, and addressing any internal people issues within the team. Conduct regular 1on1 with team members to ensure transparency and align expectations You should have: Solid understanding of ad servers (DFP/Google Ad Manager) and their configuration. Strong knowledge of ad networks (AdSense, AdX, HB Partners) and programmatic advertising. Intermediate understanding of HTML, JavaScript, and CSS for troubleshooting ad implementation. Familiarity with Prebid.js setup and optimization. Experience with A/B testing methodologies and data analysis. Deep Knowledge of debugging using Chrome Developer Tools for ad troubleshooting. Excellent written and verbal communication skills to simplify complex technical issues for clients. A curious, data-driven approach focused on experimentation and optimization. Prior basic team management experience is a must. At Adpushup, we have: You’ll be on a rocket-ship! Inc 154 on the Inc 5000 2020 list, with a 2,518% growth rate. When you grow fast, things break – and you’ll get the opportunity to fix those things and learn in the process of working with one of the fasted growing company globally! A culture of valuing our employees and promoting an autonomous, transparent, and ethical work environment, which builds an open, honest, and direct communication channel with co-workers and business associates. Challenging opportunities: learning happens outside the comfort-zone and that’s where our team likes to be – always pushing the boundaries and growing personally and professionally.. Flexibility to shape your role with newer challenges and learning avenues.

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Exploring Resolve Jobs in Delhi

Are you a job seeker looking to break into the resolve job market in Delhi? You're in luck! Delhi offers a plethora of opportunities for resolve professionals, with major hiring companies actively seeking talent in this field. With competitive salary ranges and promising job prospects, Delhi is a great place to kickstart your resolve career.

Key Industries in Demand

  • IT Services: Delhi is a hub for IT services, with many companies in need of resolve professionals to handle their technical needs.
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Cost of Living in Delhi

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Remote Work Opportunities

In the current landscape, remote work opportunities are becoming more prevalent for resolve professionals in Delhi. Many companies are open to hiring remote employees, providing flexibility and work-life balance.

Transportation Options

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If you're ready to take the next step in your resolve career, explore the diverse opportunities in Delhi. Apply for resolve jobs in Delhi today and unlock your potential in this thriving market. Don't miss out on the chance to grow and succeed in your resolve career!

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