Does this sound like you? A recent graduate from a prestigious university in India or elsewhere Strength in verbal and written communication in English and attention to detail Looking to experience a foreign work culture Passionate about higher education and providing great customer service Here are some more details: In-country is a British education management company launched in 2016 and now has a team of more than fifty people across Delhi, Mumbai, Lahore, and the UK. We manage the South Asian student recruitment operations for multiple blue-chip international universities and work on creative and exciting projects for many others. Our main office is located in Lajpat Nagar, New Delhi. In-country is looking to appoint a Student Outreach Support Officer to work as part of our dedicated team for our client, Aston University. As a Student Outreach Support Officer, you will play a vital role in guiding applicants through their enrollment process. Your primary responsibility will be to engage in conversion-focused outreach, addressing applicants' inquiries, and providing comprehensive guidance to ensure their successful transition to studying in the UK. You will keep students and stakeholders well-informed about academic program requirements, scholarships, enrollment restrictions, and other pertinent issues related to recruiting and admitting students. Employment type : One-year contract (from 1st August 2025 to 31st July 2026) Key Responsibilities: Lead conversion-focused outreach initiatives aimed at engaging Aston University applicants, ensuring timely and effective communication that addresses their queries, concerns, and motivations for choosing Aston, ultimately increasing enrollment rates. Deliver comprehensive and personalised guidance on academic program requirements, enrollment procedures, tuition fees, scholarships, accommodation, and other critical aspects of studying at Aston University, empowering applicants to make informed decisions. Provide end-to-end support throughout the application journey, including assistance with document collection, understanding admission criteria, meeting application deadlines, and navigating technical processes to ensure a seamless and stress-free experience. Liaise proactively with internal departments and Aston University’s admissions and academic teams to troubleshoot and resolve applicant concerns, clarify procedural doubts, and streamline the recruitment and enrollment workflow. Maintain meticulous records of all applicant interactions, status updates, and follow-ups using internal CRM or student tracking systems, ensuring data integrity and enabling effective reporting and future outreach strategies. Stay continuously informed about changes and updates to Aston University’s program offerings, entry requirements, and policy shifts, ensuring the most accurate and up-to-date information is communicated to prospective students and internal stakeholders. Qualifications: Bachelor's degree in any field. Strong communication and interpersonal skills. Excellent organisational skills and attention to detail. Ability to work independently and as part of a team. Knowledge of higher education systems, especially related to international students, is a plus. Previous experience in student recruitment or admissions coordination is desirable but not mandatory. Benefits: Extremely generous annual leave Medical insurance and pension contributions Competitive salary Emphasis on work-life balance, ownership of tasks, and staff development Being part of a high-functioning, close-knit team Location: In-country Delhi Office, E-265, Amar Colony, Lajpat Nagar-4, 110024. How to apply: Fill out the form on the website no later than 10th June 2025. Top Tip – write a proper cover letter, bespoke to this job. Show more Show less

Does this sound like you? A graduate from a prestigious university in India or elsewhere Strong in verbal and written communication in English and attention to detail Looking to experience a foreign work culture Passionate about higher education and providing great customer service About In-country: In-country is a British education management company launched in 2016 and now has a team of more than fifty people across Delhi, Mumbai, Lahore, and the UK. We manage the South Asian student recruitment operations for multiple blue-chip international universities and work on creative and exciting projects for many others. Our main office is located in Lajpat Nagar, New Delhi. More info at www.in-country.com Position Overview: This is an opportunity for an energetic and ambitious individual to join In-country’s growing India team. The successful candidate will represent Canterbury Christ Chruch University as a Country Advisor, driving recruitment and engagement activities. Employment Type: Permanent Main duties and accountabilities: Maintain public status as an employee of In-country India and not as an official of Canterbury Christ Church University at all times. Represent the University at education exhibitions, meet with prospective applicants, and advise them on the University’s course portfolio and entry requirements. Oversee data capture from recruitment exhibitions in India and ensure the GDPR-compliant storage and transfer of such data between In-country and the University. Support the Regional Manager of the University’s account at In-country in the rollout of In-country’s strategy to deliver student recruitment goals for the University in line with the company’s services to the University. Support the Regional Manager in delivering a nationwide communications strategy for agents, school counsellors, institutional partners, and other key stakeholders. Develop and maintain relationships with assigned school counsellors and agency partners in India, ensuring ongoing training and information dissemination to promote study opportunities at the University. Make contact with prospective applicants and offer-holders through calls and email campaigns with the goal of converting them into enrolments. Undertake research to provide ongoing market intelligence to the International team in the UK to support the University’s recruitment goals for India. Resolve queries raised by prospective students and University partners with efficiency and accuracy, and escalate to the Manager when appropriate. Support the Manager in planning and executing conversion events targeting offer-holders. Travel domestically across India for work purposes, including attending education fairs, visiting schools, and engaging with agents and other stakeholders. Communication and Liaison Develop and implement a conversion and social media engagement strategy for prospective students. Rolling out In-country’s agent communications strategy for the Canterbury Christ Church University. Maintaining a generic India email account to cater to student/agent queries and to escalate issues (via the In-country Account Manager) to officials of the university, where necessary. Develop and maintain productive relationships with schools, universities, agency partners, and other key stakeholders in India. Undertaking market research and providing market intelligence on the Indian market to the wider International Recruitment Team based in the UK to support the wider marketing and communications strategy of the university. Identifying and targeting schools across India to increase the brand visibility of the University. Engaging with school counsellors and delivering sessions for students to increase interest in the University’s UG programs. Planning and conducting events targeted to offer holders and enquirers to support In-country’s conversion strategy for the university. Preferred Skills and Experience: Educated to degree level (or equivalent qualification/relevant professional experience) with a minimum of 2 years experience working in higher education. Experience of working within a fast-paced environment Strong verbal and written communication skills, in English Excellent public speaking skills, with the ability to present to and influence large audiences Excellent planning and organisational skills, with the ability to balance multiple priorities/projects Data handling skills with the ability to analyse large data sets. This includes the use of Microsoft Office applications Professional attitude with the ability to engage with and establish a good working relationship across all levels, including internal and external stakeholders Ability to use initiative to solve problems/quick thinking Attention to detail Self-motivated with the ability to work with minimal supervision both as part of a team or independently Ability to undertake extensive travel within India Benefits: Extremely generous annual leave Medical insurance and pension contributions Competitive salary Emphasis on work-life balance, ownership of tasks, and staff development Being part of a high-functioning, close-knit team Location: In-country Delhi Office, E-265, Amar Colony, Lajpat Nagar-4, 110024. How to apply: Go to our website and fill out the form no later than the 26th of June, 2025. Pro-Tip – write a proper cover letter, bespoke to this job. Show more Show less