Admissions Officer, Keele University Account at In-Country

Does this sound like you?

• A recent graduate or a young professional with up to 0-2 years of experience.
• Detail-oriented, organised, and proactive
• Strong in verbal and written communication in English
• Looking to gain experience in international education and admissions
• Excited about the potential to grow into a student recruitment or conversion role

About In-country

In-country is a British education management company launched in 2016 and now has a team of more than fifty people across Delhi, Mumbai, Lahore, and the UK. We manage the South Asian student recruitment operations for multiple blue-chip international universities and work on creative and exciting projects for many others.

Our main office is located in Lajpat Nagar, New Delhi. More info at www.in-country.com

Position Overview

This is an exciting opportunity for five new hires to join In-country’s growing India team as Admissions Officers for Keele University. The selected candidates will support the admissions function and play a key role in application processing, student communication, and liaising with the UK-based Keele admissions team. This is a 6-month contract, with a possibility of extension into a permanent role in admissions or student recruitment/conversion, depending on performance and organisational needs.

Employment Type:

Location:

Reporting to:

Travel:

Main Duties and Accountabilities

• Maintain public status as an employee of In-country India and not as an official of Keele University at all times
• Evaluate and process admissions applications in accordance with university policies and eligibility guidelines
• Communicate with applicants, offer-holders, and agents about program options, documentation requirements, and application status
• Enter decisions and generate offers using the University’s Student Records System and other databases with high accuracy
• Handle enquiries and provide timely, professional updates to students and stakeholders
• Flag complex or exceptional cases, fraudulent applications, and policy-sensitive issues to the Account Manager or the UK admissions team
• Support with evaluating qualifications and equivalency assessments in collaboration with the UK team
• Assist in maintaining up-to-date communication records, managing the Keele India admissions inbox, and logging student/agent interactions
• Conduct online or in-person sessions to guide applicants through the admissions process

Communication and Liaison

• Roll out In-country’s agent and counsellor communication strategy for Keele University
• Support the conversion team by contributing to offer-holder engagement activities
• Work closely with internal stakeholders to align admissions timelines with Keele’s international recruitment goals
• Participate in occasional outreach events to support application or conversion drives
• Undertake research and provide insights to the UK admissions team on trends, bottlenecks, and applicant feedback

Qualifications and Skills

• Educated to degree level (or equivalent qualification/relevant professional experience)
• Strong verbal and written communication skills in English
• Excellent attention to detail and data handling accuracy
• Ability to work in a fast-paced environment with multiple priorities
• Competent with Microsoft Office and data systems
• Proactive, organised, and comfortable working both independently and within a team
• Experience in higher education, admissions, or student services (preferred, not essential for entry-level roles)
• Strong interpersonal skills and a professional attitude
• Open to travel for training, events, or team coordination

Additional Info:

• This is a

  6-month contract role

  with potential to transition into a

  permanent position in admissions or recruitment/conversion

• Salary will be commensurate with experience, starting from a competitive base

Benefits:

• Extremely generous paid annual leave.
• Competitive salary. 
• Medical insurance.
• Flexible working hours.
• Super-fast professional development.
• Emphasis on work-life balance, ownership of tasks, and staff development. 
• Being part of a high-functioning, close-knit team.