International Voice Process - 4.5 LPA Plus Uncapped Incentives (Night Shift)

Job Description

Company Description Aimlay Pvt Ltd is a global educational and writing support service platform based in Delhi. Aimlay offers a wide range of courses from Matriculation to PhD, partnering with renowned universities worldwide. The company supports Ph.D. aspirants from admission to completion, emphasizing accessibility, flexibility, and quality education for working professionals and Experiential Learners. Role Description This is a full-time on-site role for an International Voice Process in New Delhi. The role involves handling customer service. The candidate will be responsible for engaging with international clients, providing customer support Key Responsibilities: Handle customer inquiries and resolve issues via phone calls. Qualify leads through effective communication and probing. Identify potential customers and decision-makers. Analyze lead data to determine interest and conversion potential. Provide excellent customer service to ensure customer satisfaction. Requirements: Excellent communication and interpersonal skills. Strong problem-solving and analytical skills. Ability to work in a fast-paced environment. Experience in customer service and lead qualification preferred. What We Offer: Competitive salary and benefits package. Opportunities for career growth and development. Dynamic and supportive work environment. Show more Show less